Serela Cihampelas by KAGUM Hotels

Hotels
6.8 (101 reviews)
Jl. Cihampelas No. 147 , Bandung , ID
+62 22 82062441

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location - cheap price
Clean and strategic location
Cons:
Bathroom old and dirty
Poor shower water flow
Dirty environment
No AC

Categories

Cleanliness
4.3
Bathroom old and dirty; dirty environment surrounding hotel.
Service
8.3
Standard service quality for this hotel tier.
Location
8.8
Location is convenient and well-priced.
Room Quality
5.3
Shower water flow is very low and room is almost dark.
Amenities
5.3
Lack of air conditioning and poor facilities.
Value for Money
8.3
Cheap price for the location.
Food and Beverage
7.3
No specific mentions about food quality.
Overall Experience
6.8
Experience impacted by cleanliness and facilities issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:05

Property Description

Luxurious Rooms with Free WiFi

Experience luxury at Serela Cihampelas by KAGUM Hotels, located just 100 meters from Cihampelas Walk. The lavish rooms offer free WiFi, flat-screen cable TV, and a cozy seating area.

Delectable Dining Options

Indulge in hearty international cuisine at Kookabura Restaurant or enjoy the convenience of 24-hour room service.

Convenience and Relaxation

Benefit from a 24-hour reception, meeting/banquet facilities, and the option for a relaxing massage. The hotel's prime location offers easy access to Tangkuban Perahu and Husein Sastranegara International Airport.

Book now for a luxurious stay at Serela Cihampelas by KAGUM Hotels!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Location

Guest Reviews

6.8
Based on 101 reviews
Cleanliness: 4.3
Service: 8.3
Location: 8.8
Room Quality: 5.3
Amenities: 5.3
Value for Money: 8.3
Food and Beverage: 7.3
Overall Experience: 6.8
S
Shariah • solo_traveller • sg
1
Speechless!
Pros:

Nothing

Cons:

Its dirty, the mattress is thin that I can feel the bed wood, toilet is filthy, no response during the period before i booked it. Not worth the price and i had to check out straight away as i am not comfortable with everything.

2026-08-11 • via Nuitee
W
Wan Abdullah • couple • my
8
2026-07-20 • via Nuitee
ابورايف • solo_traveller • sa
1
Pros:

غرفه سيئه جدا. وحشرات

Cons:

كلوشي مااعجبني

2026-07-17 • via Nuitee
A
ALI • extended_group • my
7
2026-06-14 • via Nuitee
U
Umie • extended_group • my
1
Smelly and sirty toilet
Pros:

Modern

Cons:

Bathroom dirty, smelly, room smell like old stores room that never opened. My roommate “ditindih” while sleeping..

2026-05-28 • via Nuitee
C
Candra • family_with_children • my
1
Pros:

Nothing

Cons:

Everything, it may be one of the worst stay I have in a hotel

2026-04-04 • via Nuitee
S
Sadagah • family_with_children • sa
8
موقع ممتاز
Pros:

الموقع جدا ممتاز وبجوارة جميع الخدمات وطاقم خدمات العملاء متعاونون فشكرا لهم

Cons:

لاشيئ

2026-04-01 • via Nuitee
A
Anita • solo_traveller • us
10
2026-03-17 • via Nuitee
J
Jessica • couple • my
10
terbaik
Pros:

terbaik

2026-01-19 • via Nuitee
A
Abraham • family_with_children • tl
7
2026-01-19 • via Nuitee
N
Nor Haiyati • couple • my
6
Need improvement
Pros:

The toilet dirty n smelly

Cons:

Location

2026-01-17 • via Nuitee
S
saleha • family_with_children • my
9
Nice and value for money.
Pros:

The location is very strategic. Near cafes, shopping mall, street foods, convenient stores and etc.

Cons:

Selection for breakfast is very limited.

2026-01-13 • via Nuitee
N
Nurjadi henry • solo_traveller • id
3
Hotel with bad facilities and mangement
Pros:

Location - cheap price

Cons:

Bathroom old and dirty , shower water flow so little and almost can not taking a bath . Dirty environment surrounding hotel ,
Hotel almost dark and no AC .

2025-10-01 • via Nuitee
M
Mohammad Hassn M • couple • sa
8
2025-09-02 • via Nuitee
E
Esah • family_with_children • id
9
Pros:

Lokasi strategis,bersih,worth it

Cons:

Handuknya hrs peremajaan.warnanya SDH kusam

2025-07-23 • via Nuitee
C
Charisma Idris • family_with_children • id
7
2025-07-08 • via Nuitee
M
Mohd Hisham • family_with_children • my
6
Pros:

Hotel looks very dim at night around the lobby area. Perhaps need upgrading.. water pressure was not that good.. overall it was ok

2025-07-05 • via Nuitee
K
Kamarul • solo traveller • my
7
Good
Pros:

Many shop lots, supermarket and restaurant close to hotel. Staff very helpfull.

Cons:

No soap and shampoo in the toilet. No mini refrigerator. But overall the place is still very convenient and good to stay. Value for money if i want to get 3 stars hotel rate. Need to do or add value for something inside the hotel room.

2025-06-05 • via Nuitee
A
Aswandi • family with young children • bn
4
Disappointing
2025-04-23 • via Nuitee
F
Fiza • family with young children • my
3
Poor
Pros:

Surrounding ok near ciwalk mall

Cons:

Cleanliness not ok. No iron board, shampoo n shower gel not refill, room quite small,

2025-02-10 • via Nuitee