The Heidelberg Exzellenz Hotel

Hotels
8.6 (3141 reviews)
Rohrbacher Str. 29 , Heidelberg , de
+49 6221 9150

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Express check-in/check-out
Airport shuttle
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly staff
Cons:
Noise from other guests
Cleaning inconsistencies

Categories

Cleanliness
8.56
The rooms were reported as very clean and well-maintained.
Service
8.73
Staff were described as friendly and accommodating.
Location
8.87
The hotel is conveniently located within walking distance to the old town.
Room Quality
8.52
Rooms are spacious and well-furnished, noted for comfort and amenities.
Amenities
8.45
Good amenities including a kitchenette; however, some notes regarding noise and discomfort were mentioned.
Value for Money
8.51
Overall a decent value considering location and amenities.
Food and Beverage
8.66
Breakfast received high praise for quality and selection.
Overall Experience
8.53
Many guests reported a very pleasant stay and would come back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:21

Property Description

Luxurious Accommodation
Indulge in individually furnished rooms with free Wi-Fi at The Heidelberg Exzellenz Hotel. Enjoy the convenience of a flat-screen TV with cable channels and a cozy atmosphere for a relaxing stay.

Delicious Dining Options
Start your day right with a large breakfast buffet offered each morning at The Heidelberg Exzellenz Hotel. Explore the vibrant neighborhood filled with restaurants and cafés within walking distance, providing a variety of culinary delights.

Convenient Location
Located just a short walk from Heidelberg’s old town and tram stops, The Heidelberg Exzellenz Hotel offers easy access to explore the city. With trams running directly to Heidelberg Central Station, your travels are made simple and efficient.

Book your stay at The Heidelberg Exzellenz Hotel now for a memorable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3141 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 8.53
J
Jenny • solo_traveller • de
7
2026-07-25 • via Nuitee
N
Natalie • solo_traveller • de
10
Pros:

Alles sehr schön und sauber.Zimmer war groß und mit allen gut ausgestattet, sogar mit eine Pfanne und Kochtopf.Alles neuwertig.Das Personal war super nett und freundlich.

2026-07-25 • via Nuitee
T
Thomas • extended_group • de
9
2026-07-24 • via Nuitee
C
Carina • extended_group • se
8
2026-07-24 • via Nuitee
C
Chantal • solo_traveller • ch
9
2026-07-24 • via Nuitee
N
Nick • couple • ca
10
Good location, clean and good value.
Pros:

Good location, clean and good value.

2026-07-23 • via Nuitee
R
Rahel • solo_traveller • ch
9
2026-07-23 • via Nuitee
R
rosa mari • solo_traveller • es
9
Pros:

Ubicació excel·lent i a pocs metres dels autobusos i tramvies. Habitació molt gran i neta i el personal molt amable

2026-07-22 • via Nuitee
Z
Zhaoqing • solo_traveller • de
7
还行吧
Pros:

员工很不错

Cons:

停车位不好最少要给客人一个能够搬运行李的可能性

2026-07-22 • via Nuitee
P
Patrizia • solo_traveller • it
8
Pros:

La camera grande e bella luminosa, con un bellissimo camino/stube.

Cons:

Per arrivare in camera bisogna prendere l'ascensore e poi altri 10 gradini (molto stretti) in salita e discesa, non il massimo della comodità con bagagli.

2026-07-22 • via Nuitee
M
Martin • solo_traveller • de
9
2026-07-22 • via Nuitee
T
Thomas • solo_traveller • se
10
2026-07-21 • via Nuitee
R
Ruth • couple • es
9
2026-07-20 • via Nuitee
A
ANDREW • family_with_children • gb
7
Nice hotel but location not ideal for short trips and without air conditioning unpleasant sleeping conditions
Pros:

Reasonable value for money

Cons:

Paying for parking
Poor breakfast
No air conditioning

2026-07-19 • via Nuitee
K
Krauß • solo_traveller • de
6
2026-07-18 • via Nuitee
A
Anna Catharina • family_with_children • nl
8
2026-07-18 • via Nuitee
H
Hannes • extended_group • de
5
Lage gut Komfort ok wenn man nicht im Sommer anreist.
Pros:

Das Personal war sehr freundlich und zuvorkommend. Das Frühstück war OK.

Cons:

Es war furchtbar heiß das Zimmer war unter dem Dach und hatte KEINE Klimaanlage nur einen Ventilator der zwar effizient die Luft bewegt hat aber sehr laut war und das Schafen ziemlich schwierig gestaltet hat.

2026-07-17 • via Nuitee
C
Claus-Dieter • solo_traveller • de
5
Pros:

gute Lage

Cons:

Klimaanlage war extrem laut und hat gar nicht gekühlt. Im zweiten Zimmer war gar keine vorhanden. Das war bei heißen 35° ein Riesen-Nachteil!
Das Frühstück mit 19€ war auch völlig überzogen.

2026-07-17 • via Nuitee
M
Michael • solo_traveller • de
10
Top!
Pros:

Es gab einen Kühlschrank mit gratis Wasser. Das habe ich, abgesehen von einem Begrüßungswasser, noch nie in einem Hotel erlebt. Gerade während der heißen Tage eine großartige Sache.

Cons:

-

2026-07-16 • via Nuitee
W
Wolfgang • solo_traveller • de
8
Pros:

Wie immer gut und sehr gute Lage.

2026-07-16 • via Nuitee