The Heidelberg Exzellenz Hotel

Hotels
8.6 (3312 reviews)
Rohrbacher Str. 29 , Heidelberg , DE
+49 6221 9150

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Express check-in/check-out
Airport shuttle
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly staff
Cons:
Noise from other guests
Cleaning inconsistencies

Categories

Cleanliness
8.56
The rooms were reported as very clean and well-maintained.
Service
8.73
Staff were described as friendly and accommodating.
Location
8.87
The hotel is conveniently located within walking distance to the old town.
Room Quality
8.52
Rooms are spacious and well-furnished, noted for comfort and amenities.
Amenities
8.45
Good amenities including a kitchenette; however, some notes regarding noise and discomfort were mentioned.
Value for Money
8.51
Overall a decent value considering location and amenities.
Food and Beverage
8.66
Breakfast received high praise for quality and selection.
Overall Experience
8.53
Many guests reported a very pleasant stay and would come back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:21

Property Description

Luxurious Accommodation
Indulge in individually furnished rooms with free Wi-Fi at The Heidelberg Exzellenz Hotel. Enjoy the convenience of a flat-screen TV with cable channels and a cozy atmosphere for a relaxing stay.

Delicious Dining Options
Start your day right with a large breakfast buffet offered each morning at The Heidelberg Exzellenz Hotel. Explore the vibrant neighborhood filled with restaurants and cafés within walking distance, providing a variety of culinary delights.

Convenient Location
Located just a short walk from Heidelberg’s old town and tram stops, The Heidelberg Exzellenz Hotel offers easy access to explore the city. With trams running directly to Heidelberg Central Station, your travels are made simple and efficient.

Book your stay at The Heidelberg Exzellenz Hotel now for a memorable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Location

Guest Reviews

8.6
Based on 3312 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 8.53
P
Pien • couple • nl
6
Volgende keer een ander hotel
Pros:

Wandel afstand tot bezienswaardigheden was het hoogtepunt

Cons:

Parkeren is één grote ramp, kamers zijn mega warm. Personeel niet vriendelijk, zegt geen goededag/goedemorgen. Ontbijt basic maar prima voor 1 nacht.

2026-09-19 • via Nuitee
M
Martina • solo_traveller • us
9
2026-09-19 • via Nuitee
G
Gabriela • extended_group • uy
6
Buena ubicación.
Pros:

Ubicación buena !

Cons:

Para llegar a la habitación había que subir escaleras u bajar escaleras con las valijas ya que el asensor no llegaba a todas las habitaciones lo cual fue bastante incómodo .

2026-09-19 • via Nuitee
C
CARLO FRANCESCO • solo_traveller • it
10
Pros:

Colazioni varia con ampia scelta di prodotti caldi e freddi

2026-09-18 • via Nuitee
A
Andreas • couple • de
7
Gute Unterkunft
Pros:

Die Lage und die Zimmer, Frühstück

Cons:

Kein Aufzug in die Etage

2026-09-18 • via Nuitee
L
Lena • solo_traveller • de
9
2026-09-18 • via Nuitee
R
Reto Büttner • solo_traveller • ch
9
2026-09-18 • via Nuitee
C
Christian • family_with_children • de
8
Tolle Unterkunft für uns als Familie.
Pros:

So wie man sich ein Hotel wünscht:
schönes und sauberes Zimmer/ Bad, freundliche Mitarbeiter und leckeres Frühstück.

2026-09-17 • via Nuitee
T
Tiziana • couple • it
9
Un eccellente Hotel...rispecchia il nome
Pros:

La struttura è moderna e accogliente, la nostra stanza grande con begli arredi e cucinotto, un grande bagno con vasca idromassaggio. Nel pieno centro della città con auto posteggiabile ad un prezzo competitivo. La colazione è stata super con tantissima scelta. Il refrigeratore notturno è stato di grande aiuto dato il caldo atomico di questa estate

2026-09-16 • via Nuitee
G
Gai Juei • solo_traveller • tw
6
2026-09-16 • via Nuitee
E
Erich • solo_traveller • at
8
2026-09-16 • via Nuitee
N
Natalia • solo_traveller • dk
9
Pros:

Very kind personale,very professional, wih good knowledge about town

Cons:

The pillow was not good,and only one

2026-09-15 • via Nuitee
T
Torsten • couple • gb
9
2026-09-15 • via Nuitee
T
taoye1990 • solo_traveller • sg
10
Pros:

staff are nice, the breakfast is good, and room is very quiet

Cons:

better if there is a washing machine in the studio room

2026-09-15 • via Nuitee
X
Xaviercv • solo_traveller • es
8
2026-09-15 • via Nuitee
F
Frank • solo_traveller • de
8
2026-09-15 • via Nuitee
C
Christina • couple • de
9
Zentrale gelegenes Hotel zur Altstadt
Pros:

Es war ein gute zentrale Lage

Cons:

Zimmer zur Straße etwas zu laut nachts

2026-09-15 • via Nuitee
E
Elke • solo_traveller • de
7
2026-09-15 • via Nuitee
A
Alexander • solo_traveller • de
10
Klasse Lage und sehr schöne und gute Unterku
Pros:

Sehr gute Lage, geräumige Zimmer mit super Ausstattung, nettes Personal

Cons:

Alles war super!

2026-09-14 • via Nuitee
F
Fernando • couple • it
8
2026-09-14 • via Nuitee