The Heidelberg Exzellenz Hotel

Hotels
8.6 (3055 reviews)
Rohrbacher Str. 29 , Heidelberg , de

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Children allowed
Pets allowed

Facilities

Television in common areas
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Reception hall
Vegetarian menu options available
Accessible train station shuttle
No accessible train station shuttle
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly staff
Cons:
Noise from other guests
Cleaning inconsistencies

Categories

Cleanliness
8.56
The rooms were reported as very clean and well-maintained.
Service
8.73
Staff were described as friendly and accommodating.
Location
8.87
The hotel is conveniently located within walking distance to the old town.
Room Quality
8.52
Rooms are spacious and well-furnished, noted for comfort and amenities.
Amenities
8.45
Good amenities including a kitchenette; however, some notes regarding noise and discomfort were mentioned.
Value for Money
8.51
Overall a decent value considering location and amenities.
Food and Beverage
8.66
Breakfast received high praise for quality and selection.
Overall Experience
8.53
Many guests reported a very pleasant stay and would come back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:21

Property Description

Luxurious Accommodation
Indulge in individually furnished rooms with free Wi-Fi at The Heidelberg Exzellenz Hotel. Enjoy the convenience of a flat-screen TV with cable channels and a cozy atmosphere for a relaxing stay.

Delicious Dining Options
Start your day right with a large breakfast buffet offered each morning at The Heidelberg Exzellenz Hotel. Explore the vibrant neighborhood filled with restaurants and cafés within walking distance, providing a variety of culinary delights.

Convenient Location
Located just a short walk from Heidelberg’s old town and tram stops, The Heidelberg Exzellenz Hotel offers easy access to explore the city. With trams running directly to Heidelberg Central Station, your travels are made simple and efficient.

Book your stay at The Heidelberg Exzellenz Hotel now for a memorable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3055 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 8.53
M
Magdalene • solo_traveller • de
8
2026-06-12 • via Nuitee
H
Heike • solo_traveller • de
10
Pros:

Günstig gelegenes Hotel, was uns rundum gut gefallen hat. Das Personal war superfreundlich und zuvorkommend und das Frühstück auch gut

2026-06-11 • via Nuitee
J
Johanna • solo_traveller • de
10
2026-06-10 • via Nuitee
S
Stephan • extended_group • de
8
Wir als Gruppe mit 8 Personen hatten ein nettes, angenehmes Hotel und haben uns wohlgefühlt.
Pros:

Wir hatten alle große Familienzimmer mit je 3 Betten gehabt, waren aber immer zu 2. Es gab eine kleine Küchenzeile mit bereits kalten Kühlschrank. Badezimmer war ausreichen groß, duschen musste man aber in der Badewanne.
Frühstück war ausreichend, für jeden was dabei.

Cons:

Die Zimmer sind recht hellhörig, wenn Gäste keine Rücksicht nehmen, hört man jeden Schritt von anderen Zimmern.
Alles in allem gibt es aber nichts zu bemängeln.

2026-06-10 • via Nuitee
R
René • extended_group • ch
8
entsprach unseren Erwartungen
Pros:

-

Cons:

-

2026-06-10 • via Nuitee
P
Petra • solo_traveller • es
8
Pros:

Habitación grande y limpia. La cama muy cómoda. El personal amable. Muy bien desayuno.

Cons:

En verano falta aire condicionado, cuesta dormir von el calor, a menos en juestra habitación en el último piso.
El desayuno muy bien y variado pero las mesas están justo en la recepción al lado de la puerta, eso no me gustó mucho.

2026-06-10 • via Nuitee
T
Torsten • couple • de
9
Alles super , gerne wieder
2026-06-10 • via Nuitee
A
Annette • extended_group • de
9
Pros:

Alles…

2026-06-09 • via Nuitee
O
Olivier • couple • ch
8
Très bon emplacement et bel hôtel piur une découverte de la ville.
Pros:

L’accueil et la grandeur de la chambre étaient parfait, tout comme l’emplacement.

Cons:

Tout était bien

2026-06-08 • via Nuitee
E
Edgar • solo_traveller • de
8
Pros:

Sehr gute Lage nicht weit weg von der Altstadt

Cons:

Parkgebühr von 15 €, sehr kleines Waschbecken im Bad

2026-06-08 • via Nuitee
G
Guenter • solo_traveller • de
8
Pros:

Lage, Personal und sehr große Zimmer.

Cons:

Zufahrt zur Tiefgarage nur was für Kleinwagen. Fehlende Info wo geparkt wird und die mangelnde Einfahrtgrösse.

2026-06-07 • via Nuitee
C
Christine • solo_traveller • de
8
2026-06-06 • via Nuitee
F
Feuker • extended_group • de
9
2026-06-05 • via Nuitee
E
Eva • solo_traveller • de
7
Gutes Preis-Leistungs-Verhältnis
Pros:

zentral, sauber, nettes Personal

Cons:

hellhörig, Matratzen zu hart

2026-06-05 • via Nuitee
F
Frank • solo_traveller • de
8
2026-06-04 • via Nuitee
R
Rangaswami • family_with_children • au
7
We really enjoyed our stay
Pros:

Location Location Location

Cons:

nothing in particular

2026-06-03 • via Nuitee
M
Monika • family_with_children • de
8
Pros:

Sehr gute Lage, kurzer Weg zur Fußgängerzone, gutes Frühstücksbuffet, neu renoviertes Zimmer mit Fenster in einen Hof, sehr ruhig

Cons:

Angespannte Verkehrs- und Parkplatzsituation zum Check-in sowie zum Be- und Entladen, aber kein großes Manko. Ein Parkplatz steht wenige Minuten vom Hotel kostenpflichtig zur Verfügung

2026-06-03 • via Nuitee
E
Ethan • solo_traveller • us
9
Worth a stay!
Pros:

Comfortable, good bed, has a fridge and sink. Nice staff and generous check in time.

Cons:

A bit far out from the main center but nothing too bad.

2026-06-03 • via Nuitee
O
Olesia • couple • ua
6
Pros:

Чисто

Cons:

Парковку потрібно замовляти при бронюванні, інакше будете шукати по вулицям, персонал був не дуже привітний в день приїзду, є що діти до центру. Вулиця під вікнами, шум з самого ранку, влітку дуже жарко

2026-06-03 • via Nuitee
D
dominique • couple • fr
8
2026-06-01 • via Nuitee