Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Tour desk
Ironing service
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Buena ubicación
Habitaciones renovadas
Cons:
Limpieza deficiente
Servicio al cliente inconsistente

Categories

Cleanliness
7.06
Issues with cleanliness were mentioned, requiring attention for better standards.
Service
8.03
Mixed sentiments; some staff were helpful while others were unresponsive.
Location
9.07
Multiple reviews praised the central location and proximity to transport.
Room Quality
8.52
Rooms were generally described as clean and newly renovated.
Amenities
7.55
Basic amenities noted, with some minor issues like soap availability.
Value for Money
8.01
Good balance of cost and services provided, especially for budget travelers.
Food and Beverage
7.06
Breakfast received negative feedback regarding quality and service.
Overall Experience
7.93
Generally positive stay with specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:22

Property Description

Prime Location near Parks and Market
Hotel Parador is ideally situated just steps away from Reforma Park and the Handcraft Market, offering guests the perfect blend of nature and culture right at their doorstep.

Relaxing Pool and Modern Amenities
Unwind in the hotel's refreshing swimming pool or retreat to the air-conditioned rooms featuring sleek modern décor, flat-screen TVs, and private bathrooms with showers. Stay connected with complimentary Wi-Fi during your stay.

Culinary Delights and Nightlife
Indulge in delicious Indian cuisine available throughout the day, and then head to the on-site bar, Los Aluxes, for a vibrant nightlife experience until the early hours.

Experience the best of comfort, convenience, and entertainment at Hotel Parador. Book now for an unforgettable stay!

Important information:

A deposit via bank transfer or PayPal is required to secure your reservation. Hotel Parador will contact you with instructions after booking.

Please note that reservations of 3 or more rooms will be considered group reservations, and different conditions and extra charges may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 2540 reviews
Cleanliness: 7.06
Service: 8.03
Location: 9.07
Room Quality: 8.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
A
Adrian • solo_traveller • gb
7
Practical overnight stay, very close to the ADO bus terminal.
Pros:

Like most hotels in Cancun, this one was above the price typical for places in the Yucatan (though well below the cost of hotels on the main beach strip). It's in the "old town", and for me its main advantage was that it's very close to the ADO bus terminal, for Valladolid, Merida, and beyond. That's why I booked it. Price aside, it was fine - I had a good room with good wifi and aircon. I didn't use the pool. Staff were helpful.

Cons:

Nothing really, except the price, and in fairness, even this was probably about right for where it is in Cancun.

2026-06-13 • via Nuitee
M
M • couple • nl
7
2026-06-13 • via Nuitee
S
saira • family_with_children • mx
7
Estuve en Cancún
Pros:

Me gustó la ubicación, la limpieza del cuarto y el estacionamiento.

Cons:

Que el joven de recepción siempre estaba molesto, las chicas de la tarde eran más amables. Que no avisarán que el hotel estaba en remodelación, hasta que desocupamos el hotel me llegó correo de que está en remodelación, demasiado tarde, así como mi factura me llegó hasta q salimos, todos los días preguntaba x ella. Muy estrictos en su reglamento, con algunos como siempre ya que no pude hacer check in 15 minutos antes. Todas las instalaciones decían que eran libre de humo y en el lobby bar estaban fumando. Tampoco promocionan lugares para visitar.

2026-06-12 • via Nuitee
S
Soma • couple • ie
7
Pros:

Only booked bc it was close to the bus stop and it was the cheapest
The staff was not very welcoming but still good for the value

2026-06-11 • via Nuitee
J
Jean Carlos • family_with_children • pa
9
Buen hotel, precio, calidad y su ubicación
Pros:

Me gustó, la verdad lo recomiendo, buena calidad precio, las habitaciones limpias, camas cómodas y una de las cosas que más nos encanto es su ubicación en pleno centro de Cancún, a pocos pasos teníamos restaurantes, farmacia, súper mercado, centro comercial y de la terminal de buses. Si vuelvo a ir Cancún, seguramente lo volvería a elegir como primera opción.

2026-06-10 • via Nuitee
S
Steven • family_with_children • fr
8
Bon plan pour une étape sur Cancun !
Pros:

Bien placé pour aller à la gare routière ADO ( 5 min à pied).
Chambre correct et propre.

Cons:

Un peu bruyant quand les chambres donnent au plus proche de l’avenue de Tulum. Lit double pas très grand (140cm).

2026-06-09 • via Nuitee
L
Luke • couple • ca
1
Cons:

Did not get the room I reserved as they were out of that room type. Was offered a shrug as compensation. Would have booked at a different hotel with a room type that fit my needs had their availability been accurate online.

2026-06-07 • via Nuitee
N
Noa • extended_group • il
9
2026-06-07 • via Nuitee
O
Olivia • solo_traveller • mx
10
Hotel muy cómodo y céntrico
Pros:

El Hotel Parador muy bonito, cómodo y bien ubicado. La habitación muy limpia. No es ruidoso y se descansa muy bien. Altamente recomendado, sin duda volveré.

Cons:

Todo me gustó!!!

2026-06-06 • via Nuitee
E
Edaena • solo_traveller • mx
10
Excelente ubicación!!!
Pros:

Excelente ubicación, la habitación que nos tocó pequeña sin embargo confortable, sábanas, almohadas limpias y blancas, caja fuerte muy bien, baño lindo, tienen un sistema muuuuy moderno para ahorrar luz que nunca había visto, me gusta. La alberca pequeña sin embargo bien para relajarse, elevador bien, el estacionamiento muy seguro. Sin dudarlo me vuelvo a hospedar ahí.

Cons:

Todo me gusta

2026-06-06 • via Nuitee
A
Alexth80 • solo_traveller • co
10
2026-06-06 • via Nuitee
T
Theo • extended_group • fr
10
2026-06-06 • via Nuitee
P
Peter • solo_traveller • us
1
2026-06-04 • via Nuitee
C
Catherine • family_with_children • fr
6
hôtel moyen
Pros:

belle salle de bain propre. TV avec netflix. Proche des bus ADO.

Cons:

Il n'y a pas de réfrigérateur dans les chambres. Il y avait une odeur de moisi désagréable dans la 1ère chambre que l'on m'avait attribuée située au rez-de-chaussée, mais j'ai demandé à changer et le monsieur de la réception a été très gentil. il a accepté de me donner une meilleure chambre dans un étage supérieur.

2026-06-04 • via Nuitee
G
Geoffrey • solo_traveller • ca
6
A convenient location let down by needed updating and indifferent service.
Pros:

The effective air conditioning and location near the bus station and great restaurants were appreciated.

Cons:

The room I was assigned was in great need of basic upgrades, especially in the bathroom, and did not reflect the price paid. Staff seemed indifferent to me as a guest.

2026-06-03 • via Nuitee
B
Bert and David • solo_traveller • be
8
2026-06-02 • via Nuitee
K
Kady • solo_traveller • fr
10
2026-06-02 • via Nuitee
R
Rios Arellano • solo_traveller • mx
9
2026-06-02 • via Nuitee
M
Marta • extended_group • it
8
Pros:

Ottima posizione, in ristrutturazione con camere nuove

2026-06-01 • via Nuitee
A
Alice • solo_traveller • it
8
2026-05-31 • via Nuitee