Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Buena ubicación
Habitaciones renovadas
Cons:
Limpieza deficiente
Servicio al cliente inconsistente

Categories

Cleanliness
7.06
Issues with cleanliness were mentioned, requiring attention for better standards.
Service
8.03
Mixed sentiments; some staff were helpful while others were unresponsive.
Location
9.07
Multiple reviews praised the central location and proximity to transport.
Room Quality
8.52
Rooms were generally described as clean and newly renovated.
Amenities
7.55
Basic amenities noted, with some minor issues like soap availability.
Value for Money
8.01
Good balance of cost and services provided, especially for budget travelers.
Food and Beverage
7.06
Breakfast received negative feedback regarding quality and service.
Overall Experience
7.93
Generally positive stay with specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:22

Property Description

Prime Location near Parks and Market
Hotel Parador is ideally situated just steps away from Reforma Park and the Handcraft Market, offering guests the perfect blend of nature and culture right at their doorstep.

Relaxing Pool and Modern Amenities
Unwind in the hotel's refreshing swimming pool or retreat to the air-conditioned rooms featuring sleek modern décor, flat-screen TVs, and private bathrooms with showers. Stay connected with complimentary Wi-Fi during your stay.

Culinary Delights and Nightlife
Indulge in delicious Indian cuisine available throughout the day, and then head to the on-site bar, Los Aluxes, for a vibrant nightlife experience until the early hours.

Experience the best of comfort, convenience, and entertainment at Hotel Parador. Book now for an unforgettable stay!

Important information:

Please note that this property does not serve alcohol, and alcohol consumption at the property is not allowed.

Please note that renovation work will be carried out from 01/07/2026 to 31/12/2026, Monday to Friday 09:00 to 17:00 and on Saturdays from 09:00 to 14:00, and some areas may be affected by noise.

A deposit via bank transfer or PayPal is required to secure your reservation. Hotel Parador will contact you with instructions after booking.

When booking for 3 or more rooms, different policies and additional charges may apply.

Please note that early check-in and late check-in are subject to availability.

All requests for early check-in or late check-in are subject to approval by the property and must be requested in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

7.9
Based on 2689 reviews
Cleanliness: 7.06
Service: 8.03
Location: 9.07
Room Quality: 8.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
M
MAREK • solo_traveller • us
6
2026-09-05 • via Nuitee
F
Fede2606 • solo_traveller • it
6
Pros:

Camere nuove da poco ristrutturate e pulite, comoda posizione, va bene per una notte di passaggio

Cons:

L'Hotel è in ristrutturazione, l'area piscina ha bisogno di un importante restyling
Colazione molto scarna e con poca scelta

2026-09-05 • via Nuitee
F
Federica • couple • it
9
Comoda per soggiorni brevi
Pros:

La vicinanza alla stazione Ado che ha reso il tutto molto comodo. Si trova anche in una posizione piuttosto centrale, che ti permette di camminare a piedi e raggiungere tutti i servizi che sono vicini.

Cons:

Le lenzuola non sembravano pulitissime, una federa presentava un alone giallo e c’erano dei capelli attaccati sopra.

2026-09-05 • via Nuitee
F
Fradusco • solo_traveller • ar
8
2026-09-04 • via Nuitee
A
Ana • family_with_children • gb
9
2026-09-04 • via Nuitee
F
francisco • couple • mx
9
como siempre cumplió mis expectativas
Pros:

Personal muy amable, tanto recepción como personal de limpieza

2026-09-03 • via Nuitee
M
Martinez • solo_traveller • mx
10
2026-09-03 • via Nuitee
J
Josue • solo_traveller • pa
1
Ubicación
Pros:

La ubicación buena

Cons:

pero el hotel estaba en remodelaciones se me notifico no hubo inconveniente, pero la ducha estaba incomoda

2026-09-03 • via Nuitee
I
Israel • solo_traveller • es
7
Pros:

Está céntrico (aunque no lo aprovechamos), la habitación era cómoda, y el personal muy amable.

2026-09-03 • via Nuitee
V
Valeria • couple • it
10
Perfetto per le nostre esigenze
Pros:

Premesso che abbiamo soggiornato qui solo una notte, prima di prendere il volo di ritorno, per noi è stato perfetto: vicino alla stazione Ado e alle fermate dei colectivos, personale sempre presente in reception e stanza moderna, bella e pulita.
Ci tornerei.

2026-09-02 • via Nuitee
G
Gabriele • extended_group • it
8
2026-09-02 • via Nuitee
M
Martinez • solo_traveller • mx
10
2026-08-30 • via Nuitee
S
Shani • couple • il
10
מעולה
Pros:

קרוב לתחנת ADO
הופתענו מהרמה הגבוהה והתמורה למחיר
למטה יש חצר יפה, יש מעלית חדשה, המקום עובר שיפוצים - אנחנו לא הרגשנו בהם אבל החדר היה נראה טוב בהרבה מבתמונה ומצוחצח. יש מיזוג אוויר טוב ותאורה נעימה
הצוות נחמד ומקצועי
הכל היום מושלם!

2026-08-30 • via Nuitee
P
paula marcela • couple • ar
10
Buena relación precio calidad. Hotel bien ubicado para hacer base y moverse desde allí. Con la remodelaciones va a queda
Pros:

La ubicación céntrica y cerca de la estación ado. El personal muy amable.

Cons:

Estaba en obra y nos enteramos al llegar. Como nos levantamos temprano no fue problema el tema de los ruidos de la misma.

2026-08-30 • via Nuitee
J
jose • solo_traveller • mx
9
2026-08-29 • via Nuitee
I
Ilse • couple • us
10
2026-08-29 • via Nuitee
A
Arnaud • solo_traveller • fr
10
2026-08-29 • via Nuitee
B
Bronislaw • solo_traveller • de
7
Sehr gut für einen Zwischenstop in Cancun wegen ADO Busbahnhof 5 Minuten entfernt
Pros:

Lage

2026-08-28 • via Nuitee
C
Carolina • solo_traveller • mx
9
Pros:

Esta super céntrico, a 2 cuadras de la central ADO, de muchos restaurantes y fácil acceso a camiones urbanos.

2026-08-28 • via Nuitee
A
Arnoldo Josué • solo_traveller • mx
9
2026-08-27 • via Nuitee