Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Buena ubicación
Habitaciones renovadas
Cons:
Limpieza deficiente
Servicio al cliente inconsistente

Categories

Cleanliness
7.06
Issues with cleanliness were mentioned, requiring attention for better standards.
Service
8.03
Mixed sentiments; some staff were helpful while others were unresponsive.
Location
9.07
Multiple reviews praised the central location and proximity to transport.
Room Quality
8.52
Rooms were generally described as clean and newly renovated.
Amenities
7.55
Basic amenities noted, with some minor issues like soap availability.
Value for Money
8.01
Good balance of cost and services provided, especially for budget travelers.
Food and Beverage
7.06
Breakfast received negative feedback regarding quality and service.
Overall Experience
7.93
Generally positive stay with specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:22

Property Description

Prime Location near Parks and Market
Hotel Parador is ideally situated just steps away from Reforma Park and the Handcraft Market, offering guests the perfect blend of nature and culture right at their doorstep.

Relaxing Pool and Modern Amenities
Unwind in the hotel's refreshing swimming pool or retreat to the air-conditioned rooms featuring sleek modern décor, flat-screen TVs, and private bathrooms with showers. Stay connected with complimentary Wi-Fi during your stay.

Culinary Delights and Nightlife
Indulge in delicious Indian cuisine available throughout the day, and then head to the on-site bar, Los Aluxes, for a vibrant nightlife experience until the early hours.

Experience the best of comfort, convenience, and entertainment at Hotel Parador. Book now for an unforgettable stay!

Important information:

Please note that this property does not serve alcohol, and alcohol consumption at the property is not allowed.

Please note that renovation work will be carried out from 01/07/2026 to 31/12/2026, Monday to Friday 09:00 to 17:00 and on Saturdays from 09:00 to 14:00, and some areas may be affected by noise.

A deposit via bank transfer or PayPal is required to secure your reservation. Hotel Parador will contact you with instructions after booking.

When booking for 3 or more rooms, different policies and additional charges may apply.

Please note that early check-in and late check-in are subject to availability.

All requests for early check-in or late check-in are subject to approval by the property and must be requested in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

7.9
Based on 2689 reviews
Cleanliness: 7.06
Service: 8.03
Location: 9.07
Room Quality: 8.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
E
Erika • extended_group • it
7
Quasi ok
Pros:

Posizione ottima per fermata bus ado.
Lontana dalla movida.
Bar che fa caffè e colazioni sotto l’hotel.

Cons:

Qualche problema con il check-in e comunicazione all’inizio, penso per mancato passaggio del messaggio da un collega all’altro. Difficoltà anche a capirci, non per un problema linguistico.
Camere per tre ma 2 asciugamani e 2 bottiglie di acqua.

2026-11-07 • via Nuitee
A
AYOBAMIDELE • couple • gb
1
The hotel is dirty and smelling, my daughter could not sleep and the hotel refused to refund
Pros:

Dirty and smelling

Cons:

None

2026-11-07 • via Nuitee
K
Krasue • solo_traveller • de
4
2026-11-07 • via Nuitee
M
Maria Cristina • couple • mx
10
2026-11-06 • via Nuitee
L
Leobardo Augusto • solo_traveller • mx
10
2026-11-06 • via Nuitee
J
jose • family_with_children • mx
10
2026-11-05 • via Nuitee
A
Adriana • couple • br
10
2026-11-05 • via Nuitee
A
Anouk • couple • be
8
Perfect for a one-night stay after arriving in Cancun
Pros:

Perfect for a one-night stay after arriving in Cancun
Great central location, with the big advantage of convenient free parking. The room was spacious and clean. The hotel is a little older, but perfectly comfortable for a short stay.
For us, it was ideal for one night after flying into Cancun, picking up our rental car, and continuing our road trip the next morning. Very practical and good value for what we needed.

2026-11-05 • via Nuitee
B
Barbara • solo_traveller • pl
5
Pros:

Dobra lokalizacja - przy dworcu ADO. Hotel dobry na jedną noc dla niewymagających osób, które muszą dostać się łatwo na dworzec autobusowy. Hotel jest w centrum miasta przy ruchliwej ulicy. Obok kilka banków.

Cons:

Cześć hotelu jest po remoncie. Najpierw dostałam pokój przed remontem - brudny, śmierdziało w nim stęchlizną, był od strony ulicy, więc ogromny hałas. Od razu poprosiłam o zmianę. Drugi był ok.

2026-11-05 • via Nuitee
E
Elias Ricardo • family_with_children • mx
9
2026-11-05 • via Nuitee
L
Leire • couple • es
10
Recomendable
Pros:

Muy cerca parque Palapas , parada Ado . Frente a la Parada para ir a zona Hotelera .

2026-11-04 • via Nuitee
A
Alexandre • family_with_children • fr
10
Pros:

Idéalement situé quand on arrive depuis l'aéroport avec le bus. L'hôtel est à 1 minute à pied de la station de bus. Le personnel est vraiment sympathique. La chambre est très propre. Très grand lit et déco chaleureuse.
Il y a de quoi manger et un petit déjeuner juste en bas. Le Quartier est très bien servi en supérette, supermarché et en restauration.

Cons:

Le wifi était un peu instable pendant le séjour.

2026-11-04 • via Nuitee
G
Granados • family_with_children • mx
10
Pros:

Es Apacible

2026-11-03 • via Nuitee
J
jorgebolano • solo_traveller • be
9
2026-11-03 • via Nuitee
V
Vinícius • couple • fr
3
Não condiz com a reserva
Pros:

Cama confortável, localização e estrutura (fora quarto)

Cons:

Quarto muito velho, não condizendo com as fotos do booking. Muito cheiro de mofo no quarto

2026-11-02 • via Nuitee
L
Leititia • couple • fr
8
Pros:

Propreté et emplacement près de la gare ADO

2026-11-02 • via Nuitee
M
Mndrgn92 • solo_traveller • mx
8
Pros:

La ubicación y comodidad, el personal muy amable.

Cons:

Sería un plus si hubiera frigobar en la habitación.

2026-11-02 • via Nuitee
C
Chiara • couple • it
6
2026-11-02 • via Nuitee
F
Felipe • solo_traveller • br
4
Pros:

Localizado

2026-11-01 • via Nuitee
H
heder becerril • extended_group • mx
10
2026-11-01 • via Nuitee