Elegant Suites Westlake

Hotels
9.2 (732 reviews)
10B Dang Thai Mai Street , Hanoi , vn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great amenities
Variety of food
Cons:
Construction noise
WiFi issues

Categories

Cleanliness
8.76
Most rooms were noted to be clean, though some external factors were mentioned regarding noise.
Service
9.73
Staff received multiple compliments for being helpful and friendly, especially Adam.
Location
8.77
Good location but mentioned construction noise affecting the experience.
Room Quality
9.22
Spacious rooms with good amenities, larger than expected.
Amenities
9.25
Excellent amenities including a spa and a sizable pool.
Value for Money
9.21
Good value for the quality and space provided.
Food and Beverage
9.26
Breakfast variety and quality were highlighted as a major positive.
Overall Experience
9.43
Overall, guests expressed a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:49

Property Description

Luxurious Accommodation
Elegant Suites Westlake offers spacious studios and apartments with self-catering facilities, free WiFi, and complimentary private parking. Each unit is equipped with modern amenities for a comfortable stay.

Convenient Location
Situated in Hanoi, the property is near popular attractions such as Phu Tay Ho, West Lake, and Tran Quoc Pagoda. With Noi Bai International Airport just 17 km away, guests can easily access the hotel from the airport.

Exceptional Facilities
Enjoy 24-hour service at the front desk, relax in the garden or on the terrace, and make use of additional amenities like the shared lounge, ticket service, and tour desk. Elegant Suites Westlake ensures a memorable and hassle-free stay for all guests.

Book your stay at Elegant Suites Westlake for a luxurious and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for VND 570,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 732 reviews
Cleanliness: 8.76
Service: 9.73
Location: 8.77
Room Quality: 9.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
K
KARINE • couple • fr
7
Pros:

Grande chambre, grande piscine et grande salle de sport.

Cons:

Tout est en construction autour de l’hôtel.
La salle de bain très vieille, l’odeur de moisi dans la chambre et les petits déjeuners pas à la hauteur pour un 5 étoiles.

2026-07-02 • via Nuitee
S
Shatakshi • solo_traveller • in
8
2026-06-26 • via Nuitee
J
Jessie • extended_group • fr
8
2026-06-25 • via Nuitee
I
irit • couple • il
9
מצוין
Pros:

הצוות היה מאוד שירותי ויצא מגדרו כדי לפנק אותנו. חדר גדול ומפנק, ארוחת בוקר מצויינת. בריכה כיפית.

Cons:

חשבתי שהמלון ממוקם קרוב יותר לבית חב״ד, אבל כנראה שלא בדקתי טוב את המרחק. חוץ מזה אין לי טענות. מלון מעולה

2026-06-25 • via Nuitee
M
Michael • couple • au
9
Pros:

Very spacious room we booked (One-Bedroom Premium Apartment) bonus having a washing machine in your room. Plenty of space to move and leave your suitcase about. Great hotel facilities spa, pool, gym and the friendly staff.

Cons:

Nothing I can fault of the place.

2026-06-24 • via Nuitee
L
lckynas • solo_traveller • sg
10
2026-06-22 • via Nuitee
T
TURKI7 • solo_traveller • sa
10
Pros:

Everything was amazing and perfect.

2026-06-20 • via Nuitee
M
Martin • couple • sg
7
Good hotel, helpful staff, good value, location would have been better without the building works
Pros:

Good quality hotel, friendly staff, spacious rooms and lobby

Cons:

bathroom fittings need some work (taps not fixed in place, short hose on shower head). Substantial development work ongoing outside the hotel (in June 2026), which looks as if it will continue for the foreseeable future.

2026-06-15 • via Nuitee
A
Alan • solo_traveller • gb
10
Pros:

Swimming pool
Very good breakfast offering

Cons:

The hotel is a few hundred yards away from things.
In the heat we experienced walking wasn't an option.
The TV had films listed, unfortunately most were released in 2011, but couldn't get these to play

2026-06-10 • via Nuitee
Y
YASIR • solo_traveller • sa
10
2026-06-09 • via Nuitee
T
Turki • solo_traveller • sa
7
2026-06-08 • via Nuitee
D
david • couple • gb
8
Pros:

Breakfast was lovely staff where great nice pool

Cons:

Didn't like the air con on the balcony as there was only space for one chair , would have sat out together

2026-06-07 • via Nuitee
E
Erika • couple • fr
8
Très bien
2026-06-06 • via Nuitee
Y
Yahya • family_with_children • sa
5
الغرف لا تصنف خمسه نجوم وسعره مرتفع
Pros:

جمال صالة الاستقبال وديكوراتها والإفطار ومكانه والمسبح والمرافق الصحيه والهديه المقدمه من الاستقبال عند المغادره ولطفهم

Cons:

موقعه بجوار عدد من المشاريع القائمه والمزعجه وكذلك عدم وجود حيويه في محيط الفندق اي بعيد عن الحياه والاهم الغرف وأثاثها لا تستحق خمسه نجوم وتعتبر شقق مخدومه وتصنيفه خاطئ

2026-06-03 • via Nuitee
S
Suzana • family_with_children • vn
10
Relaxing and fun stay
Pros:

We really liked the room, it was very spacious and comfortable. Great view from the balcony. The facilities were excellent, too, there's a big swimming pool, well-equiped gym, sauna and spa. We traveled with a toddler so we really liked that the hotel had an area for her to play, outside and inside and also a part for kids in the swimming pool.

Cons:

There was nothing we didn't like.

2026-05-31 • via Nuitee
S
Saki • couple • jp
10
Excellent experience, will definitely come back
Pros:

Great facilities, super friendly staff and great breakfast

Cons:

The sauna was turned off and couldn’t be used some time, not a big problem though

2026-05-31 • via Nuitee
N
Ngoc • couple • gb
8
Every thing is good apart from the road work at the time when we was staying
Pros:

Spaces , staff is very helpful and friendly

Cons:

The view

2026-05-30 • via Nuitee
A
Abderrahmane • solo_traveller • ch
10
2026-05-29 • via Nuitee
V
Van Phat • solo_traveller • vn
9
2026-05-27 • via Nuitee
R
Roderick • extended_group • us
9
pleased with my stay. when I needed something for my room. very quick response and problem solved.
Pros:

breakfast was good. staff was professional and friendly. food was hot, good variety.

Cons:

cooks could have been a little more friendly.

2026-05-27 • via Nuitee