Best Western El Sitio Hotel

Hotels
Best Western
7.5 (516 reviews)
175 Mts - West Of Main Entrance , Liberia , cr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Limited room amenities
Breakfast service inconsistencies

Categories

Cleanliness
6.46
There were reports of cleanliness issues, such as old-smelling facilities and a cockroach in the bathroom.
Service
8.43
Overall service was noted as excellent, with specific praise for staff's friendliness and help.
Location
8.97
The location is praised for its proximity to Liberia, beaches, and attractions.
Room Quality
6.92
The rooms are decent but mentioned issues such as old decor and malfunctioning amenities.
Amenities
6.95
The amenities received mixed feedback, particularly about limited options and poor maintenance.
Value for Money
7.41
The value for money was considered fair, but some aspects like breakfast quality could improve.
Food and Beverage
6.96
Food options and quality received mixed reviews, with specific mentions of breakfast limitations.
Overall Experience
7.93
Guests generally felt satisfied with their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:31

Property Description

Luxurious Accommodations
Experience modern and elegant rooms at Best Western El Sitio Hotel, complete with top-notch amenities like flat-screen cable TV and a private outdoor lounge area overlooking the beautiful gardens and pool.

Exquisite Dining Experience
Indulge in a culinary journey at our on-site restaurant, serving a delightful mix of local and international cuisine. Open daily from 06:00 to 22:00, our restaurant ensures a satisfying dining experience for all guests.

Recreational Activities
Unwind and have fun with our range of facilities, including an outdoor pool, gym, bar, tennis courts, and a casino. Let the kids enjoy the gardens while you make use of our meeting facilities.

Book now for an unforgettable stay at Best Western El Sitio Hotel in Liberia, just a short distance from the airport and Bahía Panamá Bay.

Important information:

Please note children 6 to 12 years old pay USD$11.50 plus tax.

Bicycles are prohibited within the premises of the room and should be stored at the Front Office.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for US$18 per person per night when using an existing bed.
    People no matter the age stay for US$28 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 516 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 6.96
Overall Experience: 7.93
F
Fernádez Alvarado solo_traveller cr
10
Servicio profesional y confiable
Pros:

La comodidad de la habitación. La variedad del menú en el desayuno

Cons:

Siento que la rotulación o distribución del desayuno podría mejorar, yo entré y vi los platos y frutas y demás. Pero el huevo y el pinto nunca los vi, hasta después, poner la línea de servicio continua, y no como está ahora, que está separada una mesa de la otra. Sin rotulación. Pero 10/10 todo.

2026-06-15 via Nuitee
C
Carolina solo_traveller cr
10
2026-06-14 via Nuitee
F
Fallas solo_traveller cr
10
Pros:

Siempre es bonito y tranquilo

Cons:

Deberían invertir más en el Gym

2026-06-13 via Nuitee
C
CaroS90 solo_traveller cr
9
2026-06-11 via Nuitee
K
Kenneth Malespin solo_traveller ni
10
Pros:

3l ambiente relajado y de naturaleza

Cons:

Nada

2026-06-02 via Nuitee
L
Louise solo_traveller ca
8
Bien
Pros:

Okey

Cons:

Rien

2026-05-27 via Nuitee
R
ronny couple cr
9
muy bueno
Pros:

muy bien la piscina y el desayuno muy rico, además los pavos le dan un toque diferente a la estadía

2026-05-25 via Nuitee
J
Jafet solo_traveller cr
8
2026-05-19 via Nuitee
S
Susan couple ca
9
Loved the beautiful pool and gardens
Pros:

I loved the huge pool area and gardens. Close to the airport, restaurants, groceries & shopping. I was just there for the night and flying out of Liberia the following day, so it had everything I needed.

Cons:

Expensive, but expected for Costa Rica, I guess.

2026-05-14 via Nuitee
M
MARTHA family_with_children cr
8
Estancia cómoda y agradable.
Pros:

Desayuno excelente, variado y la comida calientita. También comimos al almuerzo, todo muy rico, había platos un poco caros pero otros accesibles y ricos.

Cons:

No es culpa del hotel, pero hay demasiados pájaros "zanates", tanto que en el restaurant se corre el riesgo de que caiga una cuita sobre el plato de comida, de hecho, había cuitas sobre los posa pinzas al desayuno :-( muy desagradable, el personal trata de mantener todo bien cubierto; sin embargo, son demasiados y cuesta controlarlo.
Adicional, es tanta la vegetación que las piscinas se cubren con hojas muy rápido, de repente sería bueno agregar más horarios para que el personal limpien o saquen las hojas con más frecuencia de las piscinas.

2026-05-12 via Nuitee
M
Mario couple cr
6
2026-05-06 via Nuitee
D
DONALD couple us
10
awesome!!
Pros:

Location, all facilities!!

2026-05-02 via Nuitee
C
Celina extended_group cr
9
Bellos recuerdos
Pros:

Excelente desayuno. Buen gym y bellos pavos reales

Cons:

El shampoo

2026-04-28 via Nuitee
A
Andrea Natalia family_with_children cr
8
2026-04-22 via Nuitee
E
Esteban family_with_children cr
6
Hotel viejo, muy caro para lo que es.
Pros:

El hotel tiene una buena ubicación, cerca del centro de la ciudad y a unos pasos de un centro comercial con supermercado y lugares de comida.

Cons:

Se ve descuidado, viejo. El gimnasio estaba sucio, sin aire acondicionado, sin dispensador de agua y con máquinas en mal estado. El aire acondicionado de la habitación nos falló dos veces. El desayuno es de poca variedad.

2026-04-20 via Nuitee
J
José couple cr
7
2026-04-20 via Nuitee
J
Jorge family_with_children cr
10
2026-04-20 via Nuitee
J
Janet solo_traveller ca
5
Good for a short stay.
Pros:

The grounds were very beautiful. It looked like a resort. Large pools, outdoor restaurant that stayed open late, lots of Palm trees and other plants. Peacocks were free to roam inside the hotel and out. It had an exotic feel.

Cons:

We had to wait for our room even though we showed up at check in. It looked like it had been cleaned very quickly and the floors seemed a bit dirty. The shower had little water pressure and no hot water. Outside traffic and partying made it hard to sleep.

2026-04-12 via Nuitee
M
Melissa couple cr
10
Pros:

Me gusto mucho las instalaciones, el personal y el desayuno.

Cons:

Las almohadas son un poco duras

2026-04-09 via Nuitee
M
Monica family_with_children cr
6
Relajante
Pros:

La ubicación nos encantó.

Cons:

El desayuno debe mejorar mucho....

2026-04-06 via Nuitee