OYO Hotel Hidalgo

Hotels
•
OYO AMER
7.2 (79 reviews)
37 Sta. Veracruz Guerrero, Mexico City, CDMX, 06300 , Mexico City , MX
52-4739800658

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Smoke-free property
Tours/ticket assistance
Change of towels (on request)
Change of bed sheets (on request)
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.95
Multiple mentions of unclean rooms and issues with insects indicate poor cleanliness.
Service
7.45
Service was generally reported as good, but issues with check-out rules caused frustration.
Location
8.45
The proximity to central spots was highlighted as a positive aspect.
Room Quality
6.45
Noise and issues with the quality of mattresses and pillows were mentioned.
Amenities
6.95
Amenities were not specifically mentioned, associated with standard quality for this hotel tier.
Value for Money
7.95
Considering location and price, many find it fairly reasonable.
Food and Beverage
6.95
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
7.45
Mixed sentiments overall with significant issues but positives as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:38

Property Description

Discover the vibrant essence of Mexico City at OYO Hotel Hidalgo, where comfort meets convenience.

Exceptional Connectivity
Enjoy complimentary wireless internet access throughout the property, ensuring you stay connected while you explore the rich culture and history of the city. Our 94 guest rooms come equipped with cable programming for your entertainment.

Delightful Dining
Indulge in our cooked-to-order breakfasts available daily from 8:30 AM to 9:30 AM, for a fee. It's the perfect way to start your day before heading out to discover nearby attractions like the iconic Palacio de Bellas Artes.

Prime Location
Nestled in the Historical Center, you're just moments away from the stunning Alameda Central and a short stroll to vibrant destinations such as Zócalo and Paseo de la Reforma.

Experience the best of Mexico City—book your stay at OYO Hotel Hidalgo today!

Important information:

  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 79 reviews
Cleanliness: 5.95
Service: 7.45
Location: 8.45
Room Quality: 6.45
Amenities: 6.95
Value for Money: 7.95
Food and Beverage: 6.95
Overall Experience: 7.45
M
Mariano Alberto • solo_traveller • mx
8
Pros:

Esta muy cerca de donde tenia que realizar mis actividades

Cons:

Mmmm tal vez que los dueños tienen cara enojona pero todo bien creo eso no se cambia

2026-06-05 • via Nuitee
E
Escobar • solo_traveller • mx
9
2026-06-03 • via Nuitee
C
Cristina • solo_traveller • mx
7
Hotel.Hidalgo
Pros:

Lo céntrico que se ubica

Cons:

La cama, algo dura

2026-06-02 • via Nuitee
J
Jennifer • extended_group • cr
8
Bien , para una o dos noches
Pros:

La ubicación está muy bien , y el precio muy bien, que nos permitieran dejar nuestro auto casi todo el día después de haber hecho el check out , se agravio mucho ese gesto , el restaurante ofrece comida muy rica a buenos precios!

Cons:

Las instalaciones son algo antiguas , no me gustó que se salía el agua en el baño , como que el drenaje no funcionaba bien !

2026-06-01 • via Nuitee
M
Marcos Abraham • couple • mx
7
2026-06-01 • via Nuitee
L
Luis Fernando • solo_traveller • gt
9
2026-05-31 • via Nuitee
L
Lomas • solo_traveller • mx
10
Pros:

El trato del personal, lo céntrico que es y lo limpio que está, un espacio muy cómodo

2026-05-30 • via Nuitee
S
Serxex • solo_traveller • mx
8
Pros:

La ubicación es excelente

Cons:

En recepción no respetan las habitaciones, pedí una con una cama extra grande y al llegar me dieron un cuarto con dos camas matrimoniales.

2026-05-28 • via Nuitee
B
beatriz • extended_group • mx
7
PREVE
Pros:

NO TENIA DESAYUNO

Cons:

EL BANO HABIA UN BACIN EN LA BANERA MUY INCOMODO

2026-05-28 • via Nuitee
E
Escobar • solo_traveller • mx
8
2026-05-27 • via Nuitee
J
Juan Escudero • couple • mx
1
Cons:

No me recibieron porque se gun la plataforma no hizo mi reservarcion brooking
Tuve que buscar otro
Por cierto me cobraron Y no me anresuelto sigo en espera de mi reembolso por brookig según era por un Plazo no mayor de 72 horas

2026-05-26 • via Nuitee
A
Aracely • family_with_children • mx
5
Cons:

me cobraron un extra en mi tarjeta de 76 pesos que booking mencionaba que solo requerian los datos de mi tarjeta y que se podia pagar en el alojamiento pero no fue asi y estando ahi no me resolvieron

2026-05-26 • via Nuitee
R
Roxana • solo_traveller • mx
10
2026-05-24 • via Nuitee
A
Ana Guadalupe • solo_traveller • us
1
2026-05-21 • via Nuitee
R
Rocio • solo_traveller • mx
8
2026-05-21 • via Nuitee
A
Arias • extended_group • mx
8
2026-05-20 • via Nuitee
A
Angel Alfredo • solo_traveller • mx
8
2026-05-20 • via Nuitee
C
Carlton • extended_group • mx
3
N/A
Pros:

Location

Cons:

A/A no available, NO hairdryier, old rooms, towels with rush and scratches, noisy

2026-05-14 • via Nuitee
A
Adriana • solo_traveller • co
9
Pros:

Bien ubicado, muy cerca del palacio de Bellas Artes y del centro de Ciudad de México.

Cons:

Las almohadas podrían ser mejores.

2026-05-14 • via Nuitee
C
Carlton • extended_group • mx
3
A/A no available, NO hair dryier available, old, towels with scratches, shower head damage etc
Pros:

Location

Cons:

A/A NO available, very hot!

2026-05-13 • via Nuitee