Hotel Plaza Mirador

Hotels
Kavia Hotels
8.2 (3263 reviews)
Calle 70 No 541- A x 67 Col Centro , Mérida , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Friendly staff
Cons:
Cleanliness issues
Old facilities
Limited food options

Categories

Cleanliness
6.95
Issues with cleanliness, including reports of cockroaches and unkempt rooms.
Service
7.95
Service quality varied; some reports of unfriendly staff.
Location
9.45
Good location near the ADO bus station and city center.
Room Quality
7.45
Rooms noted as old and some issues with comfort reported.
Amenities
8.45
Basic amenities are satisfactory; pool is a plus for families.
Value for Money
8.95
Good value for the price; reasonable rates for the location.
Food and Beverage
7.45
Breakfast options were limited and no food available at night.
Overall Experience
8.95
Overall good stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:21

Property Description

Luxurious Amenities and Convenient Location

Hotel Plaza Mirador presents a luxurious stay with an outdoor swimming pool, business center, and meeting facilities. The property is conveniently located just 400 meters from Merida’s Main Square, ensuring easy access to the heart of the city.

Comfortable and Well-Equipped Rooms

Guests can enjoy modern comforts in the air-conditioned rooms equipped with cable TV, Wi-Fi access, and a private bathroom with shower and toiletries.

Proximity to Key Locations

Situated only 150 meters from a bus station, 2.3 km from Paseo Montejo Avenue, and a short 10-minute drive from Merida International Airport, Hotel Plaza Mirador offers unparalleled convenience for both leisure and business travelers.

Book your stay at Hotel Plaza Mirador now to experience luxury and convenience in Merida!

Important information:

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost.

Please take in consideration our Breakfast hours from 8:00 AM to 11:00 AM.

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 3263 reviews
Cleanliness: 6.95
Service: 7.95
Location: 9.45
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 8.95
R
Rivas Alor solo_traveller mx
9
Pros:

Agradable, cómodo y buena atención

2026-06-13 via Nuitee
L
Lopez solo_traveller mx
4
2026-06-13 via Nuitee
A
Ana Moreeno solo_traveller mx
10
2026-06-13 via Nuitee
F
Fernando solo_traveller mx
8
2026-06-12 via Nuitee
A
Ana Luisa family_with_children mx
10
De paso por Merida
Pros:

La atencion de su personal de limpieza es una agradable persona

Cons:

queria guardar unas cosas que requerian cogelar pero no habia personal que me pudiera ayudar, y en la habitacion no habia, x eso seria bueno que pusieran en todas las habitaciones un frigorifico para poder utilizar

2026-06-10 via Nuitee
S
Sanro couple mx
7
Pros:

Excelente ubicación buen recibimiento las camas todo bien

Cons:

El agua salía fría del baño no tienen plancha en la habitación y el wifi no llegaba bien

2026-06-08 via Nuitee
L
Luis Andres solo_traveller mx
6
2026-06-05 via Nuitee
A
Alejandra Espinoza solo_traveller mx
10
2026-06-05 via Nuitee
M
Mercy Yamily solo_traveller mx
8
2026-06-03 via Nuitee
L
LuisLuis solo_traveller mx
8
2026-06-03 via Nuitee
S
SUAREZ solo_traveller mx
7
Regular aunque el personal es amable
Pros:

Ubicación

Cons:

Las camas muy incómodas

2026-06-03 via Nuitee
A
Aurelio solo_traveller mx
10
2026-06-02 via Nuitee
C
Clyde ariadna family_with_children mx
7
Pros:

la piscina es excelente

Cons:

no me gusto que el cuarto huele mucho a humedad y llega un momento que lastima la garganta y si es un poco desagradable

2026-06-01 via Nuitee
J
Jose couple us
8
nice central located hotel.
Pros:

Property was nice, clean, central located walking distance to many places and next to bus depot.

Cons:

Request one hour late check out and it would have been nice to have been offer as a courtesy to return to hotel but was charge a small fee for the service. I did not mind paying but just a incentive to return to hotel. Breakest in hotel was enjoyable. Breakfast outside across from hotel very rude people.

2026-06-01 via Nuitee
C
Cadjd family_with_children mx
10
Pros:

Cercano el lugar. Limpio y tranquilo

2026-06-01 via Nuitee
R
ROCIO solo_traveller es
6
Pros:

La ubicación

2026-05-31 via Nuitee
V
Victor Manuel solo_traveller mx
9
Pros:

Muy buen hotel, es muy barato y ofrece muchísimo! La habitación que nos tocó contaba con todo lo necesario, el agua de la regadera tiene muy buena presión. El aire acondicionado funcionó sin problemas y la cama fue muy cómoda. La televisión es un poco vieja y no puedes entrar aplicaciones como netflix, solo tienen televisión abierta, sin embargo, ni la utilizamos porque estuvimos todo el tiempo fuera. El personal es muy amable, se puede hacer check in antes de la hora establecida pagando 500 pesos, pero tambien puedes dejar tus maletas en el lobby sin ningún costo extra. La alberca es bastante limpia, la cierran a las 9 de la noche. La unica desventaja es que esta a 20 minutos caminando de la plaza central, pero sin duda por el precio y la comodidad lo vale. Definitivamente regresaría.

2026-05-31 via Nuitee
A
Ayan Kalef solo_traveller mx
10
Pros:

Todo en general

2026-05-31 via Nuitee
D
De La Cruz Hernández solo_traveller mx
10
2026-05-30 via Nuitee
D
Diego solo_traveller mx
4
Pros:

La alberca

Cons:

Ruidos de bomba en la madrugada
Sin señal de TV

2026-05-29 via Nuitee