Parklands Country Gardens & Lodges Blue Mountains

Hotels
8.8 (564 reviews)
132 Govetts Leap Road , Blackheath , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Spacious rooms
Great breakfast
Cons:
Cleanliness issues
Limited amenities
Value for price concerns

Categories

Cleanliness
8.13
Room cleanliness received some negative comments regarding musty smells and lack of cleanliness.
Service
9.6
Staff were friendly, professional and helpful in multiple reviews.
Location
9.64
The location was praised for its beauty and proximity to attractions.
Room Quality
8.59
Rooms were spacious but some mentioned they were in need of updates.
Amenities
8.62
Limited dinner options noted; however, other amenities were appreciated.
Value for Money
8.08
Some reviews felt it was not good value for the price paid.
Food and Beverage
8.63
Breakfast was praised but also had mentions of poor quality at times.
Overall Experience
9.1
Overall positive experiences, overshadowed by some cleanliness and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:16

Property Description

Luxurious Suites with Fireplaces and Flat-Screen TVs

Indulge in luxury at Parklands Country Gardens & Lodges Blue Mountains, where each suite features a cozy fireplace and a modern flat-screen TV.

Secluded Retreat on 28 Acres

Escape to a secluded oasis spread across 28 acres of manicured gardens, complete with a tranquil lake and day spa facilities.

Convenient Location in the Blue Mountains

Located in Blackheath, a stone's throw away from popular attractions like Govetts Leap Lookout, Katoomba, and The Three Sisters, Parklands Country Gardens & Lodges Blue Mountains offers the perfect blend of serenity and convenience.

Experience luxury and tranquility at Parklands Country Gardens & Lodges Blue Mountains. Book your stay now to unwind in style amidst the natural beauty of the Blue Mountains.

Important information:

Please note that there is a 1.5% charge when you pay with Amex, Visa or Mastercard credit card.

Please note that there is a 2.25% charge when you pay with Diners Club or JCB credit card.

Please note that breakfast is available for an additional charge of $39 per person, per day. To request breakfast, please use the special request box when booking or contact the property using the contact details found on the booking confirmation.

For children (aged 4 to 12 years) breakfast is available for AUD $19.00 per person. Please note that rooms only accommodate a maximum of 2 people; either 2 adults, or 1 adult and 1 child. There is no capacity for additional bedding or guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 50 per person per night when using an available cot.
    Children from 4 years old to 12 years old stay for AUD 50 per person per night when using an available extra bed.
    People 13 years old and over stay for AUD 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 564 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 9.1
K
Kerrie extended_group au
9
Really enjoyed our stay for my husband’s birthday- we had 3 rooms and we were all very warm and comfortable with lovely
Pros:

Beautiful grounds and very comfortable room

Cons:

A hot tub would have been great

2026-07-21 via Nuitee
T
Tim couple au
5
Nice but well and truly overpriced
Pros:

Comfortable rooms and bed. Good heating.

Cons:

1. I've never had a breakfast offer that doesn't start until 8am. I was there for work and an 8am breakfast makes no sense.
2. advertising yourself as 5 star sets certain expectations. No restaurant, no other food options, no microwave in rooms to offset lack of food offering, no other facilities nor anything on site.
3. only reason we booked this place is because it's advertised as having a 'fireplace'. That's a lie ... a gas heater with pretend logs is not a fire place.
4. initial interaction with staff less than ideal. Was advised at check in to call if we needed anything, which we did within 30mins due to dirty glassware in room. Called numerous times without success, to later discover (when having to walk back to reception with dirty glasses myself) that there's only 1 staff member on who doesn't answer the phone when other guests arrive

Overall a nice hotel but did not meet expectations and certainly NOT worth over $400/night. Will not return.

2026-07-19 via Nuitee
P
Paul couple au
3
Petty charges, won’t return
Pros:

Room layout, it was good to have a separate sitting room area.

Cons:

They charged us $100 for a travel cot for a baby to be added to our room. The exact same cot online was being sold for $99.

Timing for breakfast was very limited, if you had to leave in any way early you’d miss it.

2026-07-16 via Nuitee
C
ChappyLizard solo_traveller au
10
3rd time to Stay
Pros:

This is our 3 time to stay at Parklands. Each time it has been better. Matilde at reception was absolutely amazing, welcoming, warm, nothing was an issue. She certainly is a great attribute to your hotel.

Cons:

There was nothing negative to be said!

2026-07-13 via Nuitee
L
Léa family_with_children nc
10
2026-06-28 via Nuitee
L
Luca couple au
10
Pros:

Everything.

Cons:

No restaurant for dinner. Biggest and only disappointment.

2026-06-28 via Nuitee
G
Garry couple au
10
Pros:

Beautiful facilities and wonderful staff.

2026-06-25 via Nuitee
G
Glendon extended_group au
10
2026-06-22 via Nuitee
T
Todd couple au
1
Poor
Pros:

Location

Cons:

Price
Poor hygiene standards

2026-06-21 via Nuitee
J
Joyeesha solo_traveller au
10
2026-06-19 via Nuitee
K
Kruger family_with_children au
10
2026-06-13 via Nuitee
S
Steven couple au
10
Romantic. Lovely. Too short (booked late, could onbly get Friday night
Pros:

Room and overall accommodation superb. A little difficulty communicating our coffee order to staff at breakfast. Language barrier?

Cons:

A little difficulty communicating our coffee order to staff at breakfast. Language barrier?

2026-06-10 via Nuitee
W
William couple au
10
2026-06-10 via Nuitee
P
Petrina couple au
6
Underwhelming, over priced, under staffed.
Pros:

The room is as I remembered it from many years ago, the fireplace is lovely. The main reception area was warm and cosy.

Cons:

The breakfast was cold and very limited. Staff were inattentive, one staff member was dressed in a raincoat, another with a New Zealand monogrammed T.shirt. No apron or uniform. Staff were not helpful and no welcome to the breakfast. Only, "your room number"

2026-06-08 via Nuitee
C
Celso solo_traveller au
9
Great place for families
Pros:

EV (slow but free) charger available, breakfast and very friendly staff.

Cons:

One of the four lights in the living room was blinking. I requested twice to have it fixed or at least disconnected, but my request was not attended, leaving me in the dark for a couple of nights.It also would be great to have a way to connect to the tv other than HDMI.

2026-06-05 via Nuitee
U
Unitt solo_traveller au
10
2026-06-03 via Nuitee
M
Matt & Jin family_with_children au
1
2026-05-31 via Nuitee
G
Grace couple au
7
The place and location were good. The breakfast buffet didn’t have a huge range so bear that in mind. Also we are halal
Pros:

Nice and clean, cute little cottage

Cons:

The couch was VERY uncomfortable..if you’re going somewhere to be able to cozy up and watch a movie this wasn’t suited… the tv was jsut analog too so if you’re staying in on a cold blue mountains evening it’s not ideal

2026-05-30 via Nuitee
J
jiaxin couple cn
8
2026-05-30 via Nuitee
J
Jillian couple au
8
Beautiful location and gorgeous property.
Pros:

Loved the fireplace in the bedroom suite. Very comfortable beds and loved the heated towel rails. Beautiful fresh breakfasts and excellent coffee. Matil is just gorgeous!

Cons:

The bathroom and shower area wasn’t as clean as I’d hoped. Thick dust under the heated towel rail.
The balcony looked like it hadn’t been swept for a while, although we have had a lot of rain, so understandable.

2026-05-29 via Nuitee