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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Heating
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Terrace
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Garden
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Hiking
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Shared lounge/TV area
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Board games/puzzles
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Suites with Fireplaces and Flat-Screen TVs
Indulge in luxury at Parklands Country Gardens & Lodges Blue Mountains, where each suite features a cozy fireplace and a modern flat-screen TV.
Secluded Retreat on 28 Acres
Escape to a secluded oasis spread across 28 acres of manicured gardens, complete with a tranquil lake and day spa facilities.
Convenient Location in the Blue Mountains
Located in Blackheath, a stone's throw away from popular attractions like Govetts Leap Lookout, Katoomba, and The Three Sisters, Parklands Country Gardens & Lodges Blue Mountains offers the perfect blend of serenity and convenience.
Experience luxury and tranquility at Parklands Country Gardens & Lodges Blue Mountains. Book your stay now to unwind in style amidst the natural beauty of the Blue Mountains.
Please note that there is a 1.5% charge when you pay with Amex, Visa or Mastercard credit card.
Please note that there is a 2.25% charge when you pay with Diners Club or JCB credit card.
Please note that breakfast is available for an additional charge of $39 per person, per day. To request breakfast, please use the special request box when booking or contact the property using the contact details found on the booking confirmation.
For children (aged 4 to 12 years) breakfast is available for AUD $19.00 per person. Please note that rooms only accommodate a maximum of 2 people; either 2 adults, or 1 adult and 1 child. There is no capacity for additional bedding or guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Beautiful grounds
The staff initially seemed short and abrupt but then they got better. Very accommodating though
Location, spacious accommodation, garden setting.
A little dated
Beautiful grounds and very comfortable room
A hot tub would have been great
Comfortable rooms and bed. Good heating.
1. I've never had a breakfast offer that doesn't start until 8am. I was there for work and an 8am breakfast makes no sense.
2. advertising yourself as 5 star sets certain expectations. No restaurant, no other food options, no microwave in rooms to offset lack of food offering, no other facilities nor anything on site.
3. only reason we booked this place is because it's advertised as having a 'fireplace'. That's a lie ... a gas heater with pretend logs is not a fire place.
4. initial interaction with staff less than ideal. Was advised at check in to call if we needed anything, which we did within 30mins due to dirty glassware in room. Called numerous times without success, to later discover (when having to walk back to reception with dirty glasses myself) that there's only 1 staff member on who doesn't answer the phone when other guests arrive
Overall a nice hotel but did not meet expectations and certainly NOT worth over $400/night. Will not return.
Room layout, it was good to have a separate sitting room area.
They charged us $100 for a travel cot for a baby to be added to our room. The exact same cot online was being sold for $99.
Timing for breakfast was very limited, if you had to leave in any way early you’d miss it.
This is our 3 time to stay at Parklands. Each time it has been better. Matilde at reception was absolutely amazing, welcoming, warm, nothing was an issue. She certainly is a great attribute to your hotel.
There was nothing negative to be said!
Everything.
No restaurant for dinner. Biggest and only disappointment.
Beautiful facilities and wonderful staff.
Location
Price
Poor hygiene standards
Room and overall accommodation superb. A little difficulty communicating our coffee order to staff at breakfast. Language barrier?
A little difficulty communicating our coffee order to staff at breakfast. Language barrier?
The room is as I remembered it from many years ago, the fireplace is lovely. The main reception area was warm and cosy.
The breakfast was cold and very limited. Staff were inattentive, one staff member was dressed in a raincoat, another with a New Zealand monogrammed T.shirt. No apron or uniform. Staff were not helpful and no welcome to the breakfast. Only, "your room number"
EV (slow but free) charger available, breakfast and very friendly staff.
One of the four lights in the living room was blinking. I requested twice to have it fixed or at least disconnected, but my request was not attended, leaving me in the dark for a couple of nights.It also would be great to have a way to connect to the tv other than HDMI.
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