Parklands Country Gardens & Lodges Blue Mountains

Hotels
8.8 (578 reviews)
132 Govetts Leap Road , Blackheath , AU
+61 2 4787 7211

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Spacious rooms
Great breakfast
Cons:
Cleanliness issues
Limited amenities
Value for price concerns

Categories

Cleanliness
8.13
Room cleanliness received some negative comments regarding musty smells and lack of cleanliness.
Service
9.6
Staff were friendly, professional and helpful in multiple reviews.
Location
9.64
The location was praised for its beauty and proximity to attractions.
Room Quality
8.59
Rooms were spacious but some mentioned they were in need of updates.
Amenities
8.62
Limited dinner options noted; however, other amenities were appreciated.
Value for Money
8.08
Some reviews felt it was not good value for the price paid.
Food and Beverage
8.63
Breakfast was praised but also had mentions of poor quality at times.
Overall Experience
9.1
Overall positive experiences, overshadowed by some cleanliness and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:16

Property Description

Luxurious Suites with Fireplaces and Flat-Screen TVs

Indulge in luxury at Parklands Country Gardens & Lodges Blue Mountains, where each suite features a cozy fireplace and a modern flat-screen TV.

Secluded Retreat on 28 Acres

Escape to a secluded oasis spread across 28 acres of manicured gardens, complete with a tranquil lake and day spa facilities.

Convenient Location in the Blue Mountains

Located in Blackheath, a stone's throw away from popular attractions like Govetts Leap Lookout, Katoomba, and The Three Sisters, Parklands Country Gardens & Lodges Blue Mountains offers the perfect blend of serenity and convenience.

Experience luxury and tranquility at Parklands Country Gardens & Lodges Blue Mountains. Book your stay now to unwind in style amidst the natural beauty of the Blue Mountains.

Important information:

Please note that there is a 1.5% charge when you pay with Amex, Visa or Mastercard credit card.

Please note that there is a 2.25% charge when you pay with Diners Club or JCB credit card.

Please note that breakfast is available for an additional charge of $39 per person, per day. To request breakfast, please use the special request box when booking or contact the property using the contact details found on the booking confirmation.

For children (aged 4 to 12 years) breakfast is available for AUD $19.00 per person. Please note that rooms only accommodate a maximum of 2 people; either 2 adults, or 1 adult and 1 child. There is no capacity for additional bedding or guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.8
Based on 578 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 9.1
H
Helen • couple • au
9
2026-10-16 • via Nuitee
J
Jennifer • couple • au
9
A lovely stay on a beautiful and peaceful property.
Pros:

Beautiful setting, with large and very comfortable rooms. Very nice breakfasts.

Cons:

The buildings could do with more regular external cleaning as cobwebs and mould were evident on the buildings. Our room was also a bit dusty.

2026-10-14 • via Nuitee
J
James • extended_group • au
10
2026-10-13 • via Nuitee
Y
Yanjie • family_with_children • au
1
2026-09-19 • via Nuitee
M
Mitul • couple • au
8
2026-09-14 • via Nuitee
J
Josip • couple • au
8
2026-09-13 • via Nuitee
A
Ah hyun • family_with_children • au
5
Pros:

소파베드에서 움직일때마다 소리가너무 심해서 잠을잘수없었습니다

2026-09-08 • via Nuitee
A
Angela • couple • au
10
Lovely location, quiet and comfortable
Pros:

Open fire in room

2026-09-01 • via Nuitee
K
Katherine • extended_group • au
10
A hidden gem in the Blue Mountains
Pros:

I booked this hotel for friends and others who were coming to the Blue Mountains for a long weekend of hiking. They absolutely loved it and all said they would be back. They particularly loved the gardens and were impressed by the size of the rooms, having a nice sofa to sit on in the room (rather than just the bed like in many hotel rooms), and having a fireplace in the rooms on a cold winter's evening was very cozy.

2026-08-27 • via Nuitee
J
Joel • couple • au
8
Pros:

Room was great.
Tidy, clean.
Gas fireplace was very nice.

Cons:

There was an additional Satinjet showerhead in the shower which didn't appear to be working.

2026-08-25 • via Nuitee
P
Paul • couple • au
9
Pros:

Amazing outdoor bathtub

2026-08-23 • via Nuitee
N
Natalia • couple • au
10
2026-08-23 • via Nuitee
E
Ellen • couple • au
9
2026-08-22 • via Nuitee
V
Victoria • couple • au
10
2026-08-17 • via Nuitee
V
Vaughan • solo_traveller • au
8
2026-08-08 • via Nuitee
Y
Yael • couple • au
9
A very comfortable anniversary stay
Pros:

Beautiful grounds

Cons:

The staff initially seemed short and abrupt but then they got better. Very accommodating though

2026-08-06 • via Nuitee
L
Leesa • couple • au
8
Lovely spot, great breakfast, comfortable bed and lounge room with fireplace.
Pros:

Location, spacious accommodation, garden setting.

Cons:

A little dated

2026-08-05 • via Nuitee
D
david • couple • au
9
2026-08-04 • via Nuitee
K
Kerrie • extended_group • au
9
Really enjoyed our stay for my husband’s birthday- we had 3 rooms and we were all very warm and comfortable with lovely
Pros:

Beautiful grounds and very comfortable room

Cons:

A hot tub would have been great

2026-07-21 • via Nuitee
T
Tim • couple • au
5
Nice but well and truly overpriced
Pros:

Comfortable rooms and bed. Good heating.

Cons:

1. I've never had a breakfast offer that doesn't start until 8am. I was there for work and an 8am breakfast makes no sense.
2. advertising yourself as 5 star sets certain expectations. No restaurant, no other food options, no microwave in rooms to offset lack of food offering, no other facilities nor anything on site.
3. only reason we booked this place is because it's advertised as having a 'fireplace'. That's a lie ... a gas heater with pretend logs is not a fire place.
4. initial interaction with staff less than ideal. Was advised at check in to call if we needed anything, which we did within 30mins due to dirty glassware in room. Called numerous times without success, to later discover (when having to walk back to reception with dirty glasses myself) that there's only 1 staff member on who doesn't answer the phone when other guests arrive

Overall a nice hotel but did not meet expectations and certainly NOT worth over $400/night. Will not return.

2026-07-19 • via Nuitee