Napalai Hotel

Hotels
7.9 (199 reviews)
572 Moo 5, Pracharaksa Road, Tambon Mark Kaeng, Amphoe Muang, Udon Thani , Udon Thani , th

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Decent breakfast
Cons:
Old fixtures
Need for renovations
Limited amenities

Categories

Cleanliness
7.9
Clean and well-maintained rooms, though there are mentions of older fixtures.
Service
8.9
Staff were reported to be very friendly and helpful across multiple reviews.
Location
7.9
Good location for airport access, with several mentions of proximity.
Room Quality
7.4
Rooms are clean but noted as needing modernization and updating.
Amenities
7.4
Basic amenities available, but some guests mentioned a lack of modern features.
Value for Money
8.4
Good price point for the value, although renovations are suggested.
Food and Beverage
7.9
Positive feedback on breakfast variety and quality.
Overall Experience
7.4
Enjoyed the stay but noted areas needing improvement like renovations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:34

Property Description

Modern Rooms with Natural Light - Experience comfort and style in our guest rooms at Napalai Hotel. With modern interiors and ample natural light, each room offers a relaxing retreat during your stay.

Relaxation and Recreation - Unwind by our outdoor swimming pool, take a leisurely stroll in the garden, or enjoy a rejuvenating sunbathing session. Our fitness centre is also available for those looking to stay active during their visit.

Dining Delights - Indulge in a delightful culinary experience at Le Ciel Restaurant, offering a breakfast buffet and a diverse A La Carte lunch menu. Complete your day with a selection of beverages and coffee at our Lobby Bar.

Experience the perfect blend of comfort and convenience at Napalai Hotel. Book now and make your stay in Udonthani unforgettable.

Important information:

Please note that the property offers a free airport shuttle service. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UTH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for THB 500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 199 reviews
Cleanliness: 7.9
Service: 8.9
Location: 7.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 7.4
I
Ismail • solo_traveller • fr
8
Pros:

Everything is nice good se

Cons:

Good service

2026-07-16 • via Nuitee
A
Aytan • solo_traveller • th
10
Pros:

Great hotel. Staff were helpful, polite and professional. Breakfast was great. The room was large and decorated nicely, the bed was also large and comfortable.

2026-07-14 • via Nuitee
S
Sanit • solo_traveller • se
8
2026-07-12 • via Nuitee
L
Lennart • solo_traveller • se
7
2026-07-06 • via Nuitee
ธารีรัตน์ • solo_traveller • fi
9
Pros:

พนักงานต้อนรับรวมถึงทุกแผนกคือ ต้อนรับอัทยาสัยดีทุกคน

Cons:

ทางไปสระว่ายน้ำค่อนข้างลึกลับซับซ้อน

2026-07-03 • via Nuitee
A
Arvidsson • solo_traveller • se
10
Pros:

Allt mycket bra och jätte bra personal

Cons:

Allt bra

2026-06-30 • via Nuitee
H
Haest • solo_traveller • be
10
2026-06-30 • via Nuitee
P
Pat Kapao • solo_traveller • th
9
Bel établissement confortable
Pros:

Très bon petit déjeuner. Les locaux communs sont superbes. Une supérette juste en face. Les restaurants ne sont pas trop loin. Des boissons et snacks gratuits dans la chambre.

Cons:

La chambre mériterait un coup de peinture et la salle de bain une rénovation. Clim trop froide impossible à régler.

2026-06-25 • via Nuitee
S
Soukdavanh • couple • la
10
2026-06-21 • via Nuitee
S
Soukdavanh • couple • la
10
2026-06-21 • via Nuitee
V
Van Bruggen • solo_traveller • nl
10
Pros:

Hebben ons hier thuis gevoeld
Het personeel is heel aardig en behulpzaam.
Ik zou dit hotel zeker aanraden

Cons:

Geen op of aanmerkingen

2026-06-20 • via Nuitee
B
Balakrishna • solo_traveller • us
7
2026-06-18 • via Nuitee
D
Darren • solo_traveller • au
9
Pros:

A top choice in Udon Thani.

A older hotel which offers spacious rooms, a gym, swimming pool and much more.

The hotel is away from the town centre so a Grab taxi is required whenever you venture out.

Highly recommended!

2026-06-18 • via Nuitee
I
Ib Henning • extended_group • th
10
Det var et hotel , hvor man følte sig hjemme.
Pros:

Meget hjælpsom og smilende personale, man føler sig virkelig velkommen .Morgenmadsbuffen var virkelig prima , stort og lækkert. Beliggenheden var bare god.

Cons:

Alt var bare dejligt og perfekt.

2026-06-14 • via Nuitee
C
clive • solo_traveller • gb
9
Napalai Edwards review
Pros:

Great breakfasts. The room was beautiful and large, great value. You also have a beautiful traditional stone, marble and hardwood reception and lobby, which would grace any period in thai history. Staff are very friendly, thoroughly recommend and will come and stay again .

Cons:

Swimming pool needs some shady areas created, and a few sun beds so didn't use it. That's the only reservation I had but it didn't really bother us everything else is so good and that is an easy issue to address

2026-06-14 • via Nuitee
N
niall • couple • au
8
Happy with our stay
Pros:

Breakfast was excellent

Cons:

A little run down in rooms , taps leaking.

2026-06-13 • via Nuitee
A
AWAM • couple • nl
10
Excellent classy hotel at Udon
Pros:

Huge heated swimming pool
Excellent breakfast
Excellent staff
Quality building
Very clean
Affordable

2026-06-09 • via Nuitee
T
Thomas • solo_traveller • fr
10
2026-06-09 • via Nuitee
ทรงชัย • solo_traveller • th
10
พนักงานยิ้มแย้มแจ่มใจ ห้องพักสะอาด อาหารเช้าอร่อย ได้เน็ตความเร็วสูง
Pros:

สีสันของห้องพัก ดูเรียบหรู สะอาด

2026-06-08 • via Nuitee
T
Thomas • couple • us
8
2026-06-04 • via Nuitee