Napalai Hotel

Hotels
7.9 (213 reviews)
572 Moo 5, Pracharaksa Road, Tambon Mark Kaeng, Amphoe Muang, Udon Thani , Udon Thani , th
+66 42 347 444

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Decent breakfast
Cons:
Old fixtures
Need for renovations
Limited amenities

Categories

Cleanliness
7.9
Clean and well-maintained rooms, though there are mentions of older fixtures.
Service
8.9
Staff were reported to be very friendly and helpful across multiple reviews.
Location
7.9
Good location for airport access, with several mentions of proximity.
Room Quality
7.4
Rooms are clean but noted as needing modernization and updating.
Amenities
7.4
Basic amenities available, but some guests mentioned a lack of modern features.
Value for Money
8.4
Good price point for the value, although renovations are suggested.
Food and Beverage
7.9
Positive feedback on breakfast variety and quality.
Overall Experience
7.4
Enjoyed the stay but noted areas needing improvement like renovations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:34

Property Description

Modern Rooms with Natural Light - Experience comfort and style in our guest rooms at Napalai Hotel. With modern interiors and ample natural light, each room offers a relaxing retreat during your stay.

Relaxation and Recreation - Unwind by our outdoor swimming pool, take a leisurely stroll in the garden, or enjoy a rejuvenating sunbathing session. Our fitness centre is also available for those looking to stay active during their visit.

Dining Delights - Indulge in a delightful culinary experience at Le Ciel Restaurant, offering a breakfast buffet and a diverse A La Carte lunch menu. Complete your day with a selection of beverages and coffee at our Lobby Bar.

Experience the perfect blend of comfort and convenience at Napalai Hotel. Book now and make your stay in Udonthani unforgettable.

Important information:

Please note that the property offers a free airport shuttle service. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UTH

Location

Guest Reviews

7.9
Based on 213 reviews
Cleanliness: 7.9
Service: 8.9
Location: 7.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 7.4
P
Pritchard • family_with_children • au
10
2026-09-07 • via Nuitee
I
Ismail • solo_traveller • fr
10
Pros:

Very good

Cons:

Service

2026-09-06 • via Nuitee
T
titima • family_with_children • th
8
2026-08-29 • via Nuitee
โนนคําวงศ์ • solo_traveller • th
7
Cons:

แสงสว่าง ในห้องพัก เพราะจะทำงานลำบาก

2026-08-25 • via Nuitee
D
Darren • couple • au
7
A great value hotel with wonderful staff and large swimming pool.
Pros:

The breakfast was terrific with both Western and Thai food, the staff were fantastic.

2026-08-22 • via Nuitee
M
Marquis • solo_traveller • ch
9
Pros:

Séjour d'une nuit
Ça s'est déroulé sans soucis

2026-08-22 • via Nuitee
C
Caitlin • family_with_children • au
5
Had potential to be lovely and stuff were very friendly and helpful. But ants in my bathroom and bed were just too much
Pros:

Location was good

Cons:

My room was infested with ants.

2026-08-21 • via Nuitee
เดชพิภัทร์ • family_with_children • th
9
2026-08-21 • via Nuitee
M
Michael234 • solo_traveller • gb
7
A nice hotel.
Pros:

The staff were excellent , nothing was to much trouble for them .

Cons:

The bed was a bit uncomfortable.

2026-08-15 • via Nuitee
K
Kaniska • couple • in
10
It was really awesome
Pros:

Very peaceful and rooms are beautiful

Cons:

None

2026-08-12 • via Nuitee
K
Kaniska • family_with_children • in
10
2026-08-12 • via Nuitee
Y
yuhuan • family_with_children • cn
8
2026-08-09 • via Nuitee
J
Jiri • solo_traveller • cz
10
Pros:

We enjoyed our stay a lot! Staff are lovely, helpful and really nice people. Breakfast was amazing, so many different options and flavours. Largest pool, we've ever had and mostly we were there alone! Gym at the pool was also good. Coffee at the hotel bar was good, café with their sweets was also nice

Cons:

Facilities are getting a bit outdated

2026-08-07 • via Nuitee
D
dumasis • couple • ph
10
Pros:

The hospitality of the attendants

Cons:

Nothing

2026-08-03 • via Nuitee
M
Malcolm • solo_traveller • gb
9
Pros:

Great room on top floor with a view. Comfortable bed

2026-08-02 • via Nuitee
M
Marcel • solo_traveller • ch
8
Pros:

Das Personal sehr Freundlich und hilfsbereit. Dir Aussicht vom 12 Stock sehr schön über die Stadt.

Cons:

Das Hotel hat schon bessere Zeiten gehabt. Teilweise Sollte Renoviert werden.

2026-07-20 • via Nuitee
I
Ismail • solo_traveller • fr
8
Pros:

Everything is nice good se

Cons:

Good service

2026-07-16 • via Nuitee
A
Aytan • solo_traveller • th
10
Pros:

Great hotel. Staff were helpful, polite and professional. Breakfast was great. The room was large and decorated nicely, the bed was also large and comfortable.

2026-07-14 • via Nuitee
S
Sanit • solo_traveller • se
8
2026-07-12 • via Nuitee
L
Lennart • solo_traveller • se
7
2026-07-06 • via Nuitee