Cambria Hotel New York - Chelsea

Hotels
•
Cambria Hotels
9 (4773 reviews)
123 West 28th Street , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Unfriendly service
High noise levels

Categories

Cleanliness
8.58
Some guests mentioned issues with cleanliness, such as towel shortages and room cleaning delays.
Service
9.05
While some reviews noted staff unfriendliness, others highlighted helpful interactions, leading to a balanced service rating.
Location
9.59
Many reviews praised the hotel's great location, making it convenient for travel and access to activities.
Room Quality
9.04
There were mentions of room size being decent, though complaints about noise impacted the score.
Amenities
8.57
Amenities received mixed feedback; some were appreciated, while others like the rooftop bar were noted as lacking.
Value for Money
8.53
Some guests felt the hotel was overpriced compared to the services received.
Food and Beverage
9.08
There was no specific mention of food and beverage quality, hence it reflects standard expectations for this hotel tier.
Overall Experience
9.55
Despite some drawbacks, guests generally had a positive overall experience according to various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:02

Property Description

Rooftop Bar with City View

Experience the vibrant pulse of New York City from the rooftop bar and lounge at Cambria Hotel New York - Chelsea. Enjoy breathtaking city views while sipping on your favorite cocktail.

Modern Amenities

Relax in style in our well-appointed rooms equipped with cable TV, air conditioning, and cozy seating areas. Stay connected with free WiFi and indulge in convenience with a microwave, refrigerator, and coffee machine in every room.

Convenient Location

Located just steps away from iconic landmarks such as the Empire State Building, Madison Square Garden, and Penn Station, our hotel offers easy access to the best of the city. Plus, with Newark Liberty International Airport only 17 km away, your travels are made hassle-free.

Ready to elevate your New York City experience? Book your stay at Cambria Hotel New York - Chelsea now.

Important information:

Cambria Hotel New York - Chelsea reserves the right to place a hold on the guest's credit card to cover incidentals.

All housekeeping on request every 3rd night stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 62 per day.

Location

Property Accessibility

Total Disability Score: 72.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 4773 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.55
A
Annablack95 • couple • gr
8
2026-05-20 • via Nuitee
L
Lisa Fern • couple • us
9
Great choice!
Pros:

Newly renovated very nice spacious rooms!

2026-05-20 • via Nuitee
A
Ahmad • extended_group • ae
7
The hotel was clean and the location was good,small room, but I didn’t like the reception staff. They were not very help
Pros:

Location

Cons:

Very small room

2026-05-19 • via Nuitee
J
Joan • couple • us
9
2026-05-19 • via Nuitee
E
Eleanor • solo_traveller • ie
10
Pros:

Location, staff and rooms were excellent. Location was excellent. Really couldn't fault it and very reasonable

Cons:

There was 3 people in the room and every day we had to ask for another set of towels I don't know why it was so difficult to leave another set. It was very minor in grand scheme of things but I see other people had same issues so not sure why it keeps happening

2026-05-19 • via Nuitee
J
Jason • solo_traveller • us
5
2026-05-18 • via Nuitee
D
Dorsey • solo_traveller • us
7
2026-05-18 • via Nuitee
H
Hyeji:) • solo_traveller • kr
10
Pros:

맨하튼에서 이정도면 아주 만족
후기에 3일마다 하우스키핑이랬는데 내가 숙박했을땐 매일 해줌
1층에 아침에 무료커피랑 티 제공됨

그리고 직원이름은 모르지만 드래드락 스타일 한 남자 직원분 진짜 내가 90개국 넘게 여행다니면서 만난 직원들중에 제일 친절했다ㅋㅋㅋㅋㅋㅋㅋ너무 말도 부드럽게하고 진짜 최고였음
체크아웃할때 인사라도 하고싶었는데 체크인하는 손님 있어서 바빠보여서 인사도 못드리고 옴
진짜 여기 호텔 사장님 이 직원분 월급 많이 주시길!!!!!
덕분에 뉴욕 기억이 훨씬 좋아졌다
The receptionist with dreadlocks was incredibly kind and helpful.

Cons:

4인 묵었는데 체크인한날 말고
3박동안 청소 후 수건이 2세트 3세트 들쭉날쭉해서
리셉션에 매번 추가 요청해야했음
살 더 찌면 화장실문에서 나가기 힘들수돜ㅋㅋㅋ

2026-05-17 • via Nuitee
M
Matea • couple • hr
10
Pros:

Hotel na super lokaciji. Dovoljno velika soba, udoban krevet. Dobro opremljen (ima peglu za odjecu, fen….). Sve preporuke.

2026-05-17 • via Nuitee
A
Axelle • couple • fr
8
Pros:

- Chambre spacieuse
- Emplacement idéal
- Rooftop

Cons:

Oreillers trop mous, pas à notre gout

2026-05-17 • via Nuitee
J
Juliana • solo_traveller • ie
10
Pros:

Silent and confortable room

Cons:

The shower could be a literatura stronger, but it was ok

2026-05-17 • via Nuitee
E
Eladi • extended_group • es
7
2026-05-15 • via Nuitee
Y
Yuval Zvi • solo_traveller • il
8
מתאים לאזור ומשרת בצורה טובה שהיה בלב מנהטן
Pros:

מיקום מעולה, הצוות והקבלה, מעולים. החדר מרווח.
מיקלחת נהדרת.
רצוי בזמן שמנקים חדר לראות כשנגמר הסבון, להוסיף .
הקפה למטה , ח ייב להיות חזק יותר, ושיהיה כל היום.
וולא לפנות אותו.
הבר ,ררמה נמוכה וחלש ביותר.

Cons:

כיור בחדר אמפטיה ,מאוד מאוד קטן ולא נוח.

2026-05-15 • via Nuitee
A
Andrea • solo_traveller • de
7
Kurzer Aufenthalt
Pros:

Die Lage ist für eine Städtetour hervorragend. Morgens bekommt man Kaffee und Tee umsonst!

Cons:

Das Zimmer könnte besser gereinigt sein, der Boden klebt und die Fenster wurden wohl noch nie gereinigt.

2026-05-15 • via Nuitee
F
F975ESelizabethe • Friends getaway
10
Great place
Pros:

We had a great stay at the Cambria in Chelsea. The room was large and clean. The hotel staff were very friendly.
Thank you to Stephanie and Juan for all there help.

2026-05-14 • via Tripadvisor
M
Martina • solo_traveller • de
9
2026-05-14 • via Nuitee
B
Batia • solo_traveller • il
5
היה נחמד
Pros:

מלון במיקום מעולה , הצוות היה אדיב ביותר .

Cons:

החדר עמוס מדי בריהוט כבד וטפטים קצת קלסטרופובי

2026-05-13 • via Nuitee
Y
Yessica Alexandra • solo_traveller • co
10
Pros:

Magnífica la limpieza de las habitaciones

Cons:

Todo excepcional

2026-05-13 • via Nuitee
C
Car Expert • couple • il
8
2026-05-12 • via Nuitee
M
Mathilde • couple • fr
8
Bon séjour
Pros:

Super emplacement, chambre spacieuse et confortable

Cons:

Manque d’insonorisation à l’intérieur, on entend vachement ce qui se passe dans les couloirs!
Mais on n’entend pas trop la ville/la rue donc bon point de ce côté là ;)

2026-05-11 • via Nuitee