Cambria Hotel New York - Chelsea

Hotels
•
Cambria Hotels
9 (4841 reviews)
123 West 28th Street , New York , us

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Children allowed

Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Fitness facilities (surcharge)
Internet access
Reception hall
Garage
Fitness facilities (surcharge)
Parking
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Unfriendly service
High noise levels

Categories

Cleanliness
8.58
Some guests mentioned issues with cleanliness, such as towel shortages and room cleaning delays.
Service
9.05
While some reviews noted staff unfriendliness, others highlighted helpful interactions, leading to a balanced service rating.
Location
9.59
Many reviews praised the hotel's great location, making it convenient for travel and access to activities.
Room Quality
9.04
There were mentions of room size being decent, though complaints about noise impacted the score.
Amenities
8.57
Amenities received mixed feedback; some were appreciated, while others like the rooftop bar were noted as lacking.
Value for Money
8.53
Some guests felt the hotel was overpriced compared to the services received.
Food and Beverage
9.08
There was no specific mention of food and beverage quality, hence it reflects standard expectations for this hotel tier.
Overall Experience
9.55
Despite some drawbacks, guests generally had a positive overall experience according to various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:02

Property Description

Rooftop Bar with City View

Experience the vibrant pulse of New York City from the rooftop bar and lounge at Cambria Hotel New York - Chelsea. Enjoy breathtaking city views while sipping on your favorite cocktail.

Modern Amenities

Relax in style in our well-appointed rooms equipped with cable TV, air conditioning, and cozy seating areas. Stay connected with free WiFi and indulge in convenience with a microwave, refrigerator, and coffee machine in every room.

Convenient Location

Located just steps away from iconic landmarks such as the Empire State Building, Madison Square Garden, and Penn Station, our hotel offers easy access to the best of the city. Plus, with Newark Liberty International Airport only 17 km away, your travels are made hassle-free.

Ready to elevate your New York City experience? Book your stay at Cambria Hotel New York - Chelsea now.

Important information:

Cambria Hotel New York - Chelsea reserves the right to place a hold on the guest's credit card to cover incidentals.

All housekeeping on request every 3rd night stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 62 per day.

Location

Property Accessibility

Total Disability Score: 72.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 4841 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.55
K
koby • couple • il
7
Pros:

אין ארוחות

2026-06-13 • via Nuitee
A
Amanda • couple • us
4
2026-06-13 • via Nuitee
B
Berivan • couple • ch
6
2026-06-12 • via Nuitee
R
Rania • couple • fr
8
Pros:

L’hôtel est bien situé pour tout faire à pied . Les chambres sont spacieuses

Cons:

On entendait les voisins et la machine a glaçon

2026-06-12 • via Nuitee
H
Hillary • solo_traveller • us
7
Overall pretty good
Pros:

Great location, walking distance to subway and a lot of attractions. Friendly staff.

Cons:

Too small for 4 people, dusty room, not a lot of storage.

2026-06-10 • via Nuitee
A
Anna • solo_traveller • de
8
2026-06-09 • via Nuitee
L
LouLou_OntheGo • family_with_children • us
10
Worth the visit, again!
Pros:

This is my first time staying here since their remodel. I stayed here prior and when I was checking out the staff member recognized me by name and it was so cute! I love the look and feel of the remodel. The rooms were chic and beds were comfy. I also loved the glass shower. The staff were amazing from check-in to check-out. The complimentary coffee with flavored creamers.. warmed my heart! It was an enjoyable safe stay. I would definitely stay here alone because you need a card to access the elevator/floors. LOVE IT!

Cons:

the rooms are small but hey, that is the beauty of being in NY.

2026-06-09 • via Nuitee
U
Uzma • couple • gb
7
2026-06-09 • via Nuitee
M
Maria alejandra • extended_group • ar
10
excelente
Pros:

La verdad es que superó mis expectativas tal cual dije anteriormente, ubicación, comodidades, atención del personal, limpieza, todo muy bien!!!!!

2026-06-09 • via Nuitee
M
MiguelCasasMoester • solo_traveller • es
9
2026-06-08 • via Nuitee
A
ananya • extended_group • in
8
2026-06-07 • via Nuitee
D
Daniel • extended_group • us
7
2026-06-07 • via Nuitee
C
Claudine • extended_group • us
7
Clean and small. Disappointed with the lack of water and check in
Pros:

Great location in the flower district.

Cons:

No water in room or lobby. Only bottles to purchase in the shop or fill-in the gym in the lower level. Not convenient at all. Also rooms only available at 4 unless you pay

2026-06-07 • via Nuitee
L
Leong Kum Hoo • solo_traveller • my
10
Very good
Pros:

Very good

Cons:

Very good

2026-06-06 • via Nuitee
C
Croissant • extended_group • us
7
2026-06-05 • via Nuitee
R
RaDaisha • solo_traveller • us
5
Pros:

Great location, nice lobby.

Cons:

The room was dated and had drainage issues.

2026-06-05 • via Nuitee
G
Giovanna • solo_traveller • it
9
2026-06-04 • via Nuitee
Z
Ziren Lu • solo_traveller • ca
10
Very good location
Pros:

Location

Cons:

Location

2026-06-03 • via Nuitee
A
Arionna • solo_traveller • us
9
2026-06-03 • via Nuitee
J
JDBurke • solo_traveller • ie
10
Wonderful, Comfortable Hotel With An Exceptional Staff
Pros:

The location of this hotel is wonderful, smack in the middle of the flower district.

2026-06-03 • via Nuitee