Cambria Hotel New York - Chelsea

Hotels
•
Cambria Hotels
9 (4915 reviews)
123 West 28th Street , New York , us
+1 332-251-0971

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Unfriendly service
High noise levels

Categories

Cleanliness
8.58
Some guests mentioned issues with cleanliness, such as towel shortages and room cleaning delays.
Service
9.05
While some reviews noted staff unfriendliness, others highlighted helpful interactions, leading to a balanced service rating.
Location
9.59
Many reviews praised the hotel's great location, making it convenient for travel and access to activities.
Room Quality
9.04
There were mentions of room size being decent, though complaints about noise impacted the score.
Amenities
8.57
Amenities received mixed feedback; some were appreciated, while others like the rooftop bar were noted as lacking.
Value for Money
8.53
Some guests felt the hotel was overpriced compared to the services received.
Food and Beverage
9.08
There was no specific mention of food and beverage quality, hence it reflects standard expectations for this hotel tier.
Overall Experience
9.55
Despite some drawbacks, guests generally had a positive overall experience according to various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:02

Property Description

Rooftop Bar with City View

Experience the vibrant pulse of New York City from the rooftop bar and lounge at Cambria Hotel New York - Chelsea. Enjoy breathtaking city views while sipping on your favorite cocktail.

Modern Amenities

Relax in style in our well-appointed rooms equipped with cable TV, air conditioning, and cozy seating areas. Stay connected with free WiFi and indulge in convenience with a microwave, refrigerator, and coffee machine in every room.

Convenient Location

Located just steps away from iconic landmarks such as the Empire State Building, Madison Square Garden, and Penn Station, our hotel offers easy access to the best of the city. Plus, with Newark Liberty International Airport only 17 km away, your travels are made hassle-free.

Ready to elevate your New York City experience? Book your stay at Cambria Hotel New York - Chelsea now.

Important information:

Cambria Hotel New York - Chelsea reserves the right to place a hold on the guest's credit card to cover incidentals.

All housekeeping on request every 3rd night stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 62 per day.

Location

Property Accessibility

Total Disability Score: 72.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 4915 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.55
A
Avishai • couple • il
7
Pros:

The location is amazing

Cons:

The room is old

2026-07-24 • via Nuitee
T
Tomas • extended_group • ar
6
2026-07-24 • via Nuitee
H
hmarton • family_with_children • hu
9
Pros:

A környének rengeteg virágbolt van, napközben az utcán mindenhol növények, ami nagyon hangulatos. A közelben van két metróállomás is, de rengeteg látnivaló akár egy kis gyaloglással is elérhető. A szoba New York-hoz képest korrekt méretű, és nem zajos. Ár/érték arányban nagyon jó.

Cons:

Néhol szükséges lenne kisebb javításokat, felújításokat elvégezni. A takarítás néha késő délutánig is elcsúszik.

2026-07-23 • via Nuitee
E
Ellen • solo_traveller • nz
6
2026-07-23 • via Nuitee
M
Melissa • extended_group • br
10
Pros:

Localização

2026-07-23 • via Nuitee
S
Sabina • extended_group • it
9
Pros:

La posizione e gentilezza dello staff. Anche il caffè è il tè la mattina, con possibilità di fare colazione

Cons:

Nulla

2026-07-22 • via Nuitee
R
Richard • family_with_children • us
7
Pretty good stay / nice staff / very good location / nothing special but clean.
Pros:

Location

Cons:

TINY bathroom

Needed small item attention/repairs

2026-07-22 • via Nuitee
C
CRISTINA ESTEFANIA • family_with_children • ec
9
Un buen lugar y confortables camas para descansar.
Pros:

La habitación que nos asignaron era confortable y limpia para nosotros y contaba con un pequeño refrigerador y microondas para poder guardar nuestros alimentos. No era tan grande pero fue suficiente para ya que pasabamos todo el día fuera. Precio calidad estuvo bien aunque lo reserver con poco tiempo de anticipación

Cons:

Todo estuvo bien, si podría decir algo tal vez puede ser que aunque eramos 4 personas no todos los días dejaban las toallas completas.

2026-07-22 • via Nuitee
L
Linda • extended_group • us
8
2026-07-22 • via Nuitee
K
Kerry • extended_group • us
9
Excellent stay, would recommend!
Pros:

Great location, clean room, comfy beds and friendly check in staff.

Cons:

Bathroom tiny and sink hard to use to wash our faces.

2026-07-22 • via Nuitee
E
Esteban • extended_group • mx
8
2026-07-21 • via Nuitee
E
Evelin • solo_traveller • us
8
Insatisfecha
Pros:

Todo esta limpio, el trato del personal muy hamable

Cons:

Cuando hice la búsqueda del hotel decía que estaba incluido el parqueo pero al llegar sorpresa la mía, si tienen parqueo pero hay que pagar por el $64 aparte de la estadia en el hotel y al llegar al parqueo no puedes sacar tu carro hasta que te vallas del hotel porque si lo sacas y vuelves al hotel tienes que pagar cada vez que muevas .. pero de ahí todo super

2026-07-21 • via Nuitee
H
Hayden • couple • gb
1
2026-07-20 • via Nuitee
A
Anthony • family_with_children • gb
8
Expensive for what it offered but clean and friendly with good location.
Pros:

Great location for Maddison SG and for midtown. Convenient to the Subway also.

Cons:

The room as a tight squeeze for a family of 4, the shower wasn’t very powerful but it was clean. The roof top bar was only open on 1 evening.

2026-07-19 • via Nuitee
J
James • couple • us
6
2026-07-19 • via Nuitee
C
Clement • solo_traveller • fr
9
2026-07-19 • via Nuitee
M
MAYA • couple • il
6
Great location, poor maintenance of the room.
Pros:

The location is great, right in the Flower area. The room is spacious, and the bed is exceptionally comfortable.

Cons:

The décor feels outdated, the bathroom is quite small and difficult to access, and the vanity under the sink appears to be falling apart.
The wifi connection is poor.
The floor remained dusty throughout our 6 day stay.

2026-07-19 • via Nuitee
S
Samantha • couple • br
7
Não acho que seja um hotel 4 estrelas
Pros:

O hotel é bom, quartos grandes.

Cons:

Há falta de manutenção nos quartos. Armários lavados , privada descansando.
Higiene na limpeza questionável: não deixam sacos de lixos nas lixeiras.
Banheiro minúsculo.

2026-07-18 • via Nuitee
Y
Youssef • couple • fr
8
2026-07-18 • via Nuitee
S
Stephanie • couple • gb
10
Great stay great location
Pros:

Great, clean, comfortable rooms. Excellent location and very helpful staff.

Cons:

The lifts are very slow to arrive

2026-07-18 • via Nuitee