Sea Containers London

Hotels
9.2 (10185 reviews)
20 Upper Ground , London , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Excellent amenities
Cons:
Small room sizes
Issues with check-out
Holding deposit confusion

Categories

Cleanliness
9.1
Rooms were clean and comfortable.
Service
10
Staff was lovely and provided outstanding client experience.
Location
10
Excellent location close to transport and attractions.
Room Quality
8.6
Rooms were clean and comfortable, with some small issues.
Amenities
9.1
Great amenities including lounge bar and complimentary water.
Value for Money
8.6
Reasonable prices considering the location, with minor inconveniences.
Food and Beverage
8.6
Limited experience with food, though breakfast charges applied.
Overall Experience
9.6
Overall an amazing stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:50

Property Description

Riverside Luxury at Sea Containers London

Riverside Dining and Rooftop Views
Indulge in a culinary experience at the riverside restaurant or sip on cocktails at the rooftop bar while enjoying panoramic views of London.

Designer Rooms with Thames Views
Relax in style in rooms designed by Tom Dixon, featuring bespoke furniture, marble bathrooms, and views of the River Thames for a truly luxurious stay.

Entertainment and Convenience
Catch a movie at the on-site cinema, stay connected with free WiFi, and explore top London attractions just minutes away. Book now for an unforgettable stay at Sea Containers London.

Important information:

Debit and credit cards will be pre-authorized at check-in for the amount of your stay, plus an amount of GBP 100 per room per night to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Pre-authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges. Children can be accommodated in rooms subject to bedding. Pets are allowed but only in certain room categories and with the below conditions: - Animal must weigh 20lbs / 9.1kg or less. - GBP 100 nonrefundable deposit will be collected upon arrival. - Contract/Waiver must be signed upon arrival. - Pets are not allowed in the bars or restaurants. - Pets may not be unattended in guest rooms. Please note, the card holder and the same card used to make the booking must be present at check-in. If the card is not presented, the property will require another payment method. Smoking, including the smoking of e-cigarettes and vaping, is prohibited everywhere on our premises, except for the patios of Superior Patio Rooms. Please note that, in case a guest if found smoking in our premises, a fine of £350 will be applied to the bill. You may smoke on the terrace of the 12th Knot bar from the opening time of the venue until 10.00 p.m. Smoking is also permitted on the river walk alongside the hotel, and cigarette posts are available for guests’ use. From July 2023 a discretionary 5% accommodations service charge will be added to your bill on check-out. This is distributed among our staff.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 50 per day.

Location

Guest Reviews

9.2
Based on 10185 reviews
Cleanliness: 9.1
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 9.6
J
John • solo_traveller • au
10
2026-05-23 • via Nuitee
D
Dorian • couple • be
10
2026-05-22 • via Nuitee
J
James • couple • us
10
Exceptional Hotel in a perfect location along the Thames southbank
Pros:

Best Bar/Lounge in London!

Cons:

Breakfast buffet was ok but given the cost I would rate this as not equating value.

2026-05-21 • via Nuitee
M
Manzur • couple • gb
10
2026-05-21 • via Nuitee
R
Ricky • couple • au
10
Pros:

Really enjoyed the location,
Amazing view from our room
Clean slick hotel

2026-05-21 • via Nuitee
A
Aaron • couple • gb
10
Pros:

Location and room were amazing. Staff were exceptional - particularly Miles and Yas in the Bell & Door/ front of house team who were very friendly and helped us a lot!

2026-05-20 • via Nuitee
L
Lisa • extended_group • lu
8
Loved it! Great location and great vibe!
Pros:

Loved the rooftop terrace

Cons:

Shame the terrace closed at 10pm

2026-05-20 • via Nuitee
K
Kelita • solo_traveller • gb
8
Central location and very comfortable
Pros:

Location was very central, on the river Thames. The room was very comfortable and clean.

2026-05-20 • via Nuitee
K
Katherine • couple • gb
9
2026-05-19 • via Nuitee
S
Sami • couple • gb
9
Wonderful hotel with best location
Pros:

The property is beautiful with lots of lovely details. Welcoming and comfortable. Loved that you can stay at hotel and do multiple different things. The location was perfect, didn’t need to get a tube the whole weekend. Views from the property were amazing. Staff were friendly, helpful and welcoming.

Cons:

The cost of breakfast for each day or stay wasn’t clear or what was included in breakfast .

2026-05-19 • via Nuitee
C
Chris • couple • gb
10
2026-05-19 • via Nuitee
D
Darren • couple • gb
10
2026-05-19 • via Nuitee
S
Susanne • couple • de
9
2026-05-19 • via Nuitee
G
Gregory • solo_traveller • gb
8
2026-05-19 • via Nuitee
R
Reece • couple • gb
10
2026-05-19 • via Nuitee
R
Ryan • solo_traveller • gb
1
Cons:

Poor customer service.

2026-05-19 • via Nuitee
J
Joshua • couple • gb
8
2026-05-18 • via Nuitee
F
Fiona • couple • gb
10
Fantastic hotel in a great location
Pros:

Great location, lovely and helpful staff, room was immaculate & bed very comfy

Cons:

Nothing

2026-05-18 • via Nuitee
A
André • family_with_children • ch
10
Super Ausgangspunkt für einen abwechslungsreichen London-Trip
Pros:

Sensationelle Lage mit Blick auf die Themse und das Stadtzentrum. In Gehdistanz zu vielen Sehenswürdigkeiten.

2026-05-18 • via Nuitee
D
Danny • couple • gb
10
Fantastic, pound for pound the best hotel in london
Pros:

Fantastic hotel, every member of staff could not be more helpful

2026-05-18 • via Nuitee