Courtyard by Marriott San Marcos

The location close proximity to the outlets and restaurants

I loved everything from the beds being so comfortable,the room being clean, restroom was clean and pretty big..The location was excellent, night time was quiet.. Overall it was a pretty good stay..

The location was great.

Increasingly you have to worry about courtyards. This is one of them. Filthy. Smelly. Unclean. Humid.

Habitación amplia y cómodo .

I did not stay there was told I would get a refund spoke to different people at the hotel and booking both said it was canceled and would get refund and nothing. I stayed the week before this was booked accidentally! No help from anyone and that’s because I stay there quite often! I expected better

Great customer service and clean room.

Room was large and clean and fairly quiet despite being right off of a highway

bar staff and check in staff very friendly along with the cleaning ladies. but there was this one big man that was working one night out of the 3 nights we were there we chilled in the lobby while kids played in pool, & we had music on but nothing loud at all we could barely even hear it ourselves but he came in yelling not asking but yelling that we needed to turn the music off and keep the noise down because it was “quiet time” then he went out yelling at the people that were in the pool area, no one was in the pool by this time but in the area to see the fireworks and he went out yelling at them! as much as we would have loved to put this guy in his place we weren’t there to act out in front of our kids! we sent them up to the rooms after this because had he yelled at them the way he did us that would have been a big problem! he needs to learn how to speak to people and ask nicely, god forbid one day he meets his match.
along w that, you had another staff member who was mopping (long haired guy) who told one of the kids they could not come into the lobby wet!!! mind you, the pool is located right outside the lobby area, you have to walk through the lobby to get to your room!! so ofc one of the parents did address that immediately & he apologized.
there are no signs anywhere that state this btw.

Nothing

I would like to shout out to Seth on the front desk who helped me out with a luggage issue. What a lovely man and extremely helpful to me in a crisis. Thank you.