Portokali Apartments

Hotels
8.4 (623 reviews)
Kastanaki - Ioanni , Hersonissos , gr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean pool
Cons:
Poor room maintenance
Unpleasant owner

Categories

Cleanliness
7.36
Issues mentioned such as mold and water leakage detracted from overall cleanliness.
Service
9.33
General sentiment reflects a positive attitude from staff and helpfulness.
Location
8.37
Location is convenient for airport access and quiet at night.
Room Quality
7.82
Some rooms were criticized for size and maintenance, but positive comments about comfort.
Amenities
8.85
Amenities like the pool and parking were appreciated, though some areas need improvement.
Value for Money
8.81
Overall good value considering the positive aspects despite some shortcomings.
Food and Beverage
8.36
Breakfast was decent, but could use more variety and better quality.
Overall Experience
8.33
Enjoyable stay with several positives, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:55

Property Description

Outdoor Swimming Pool and Sun Terrace
The quietly located Portokali in Anissaras Village offers an outdoor swimming pool with a sun terrace, perfect for soaking up the sun and enjoying a refreshing dip.

Spacious Apartments with Stunning Views
The apartments at Portokali open to balconies with garden, pool, or Cretan Sea views. The air-conditioned units feature a kitchenette, dining area, and a fridge, providing guests with a comfortable and convenient stay.

Delicious Dining Options
Guests can indulge in a rich Cretan breakfast buffet with fresh local products at the snack bar or explore various nearby restaurants and bars. Whether it's a light meal or a refreshing drink, Portokali offers a delightful dining experience.

Experience relaxation and comfort at Portokali - book your stay now to enjoy the serene surroundings and warm hospitality.

Important information:

Please let Portokali Apartments know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.
Please note that tap water in the property is drinkable.Swimming pool: Closed from Thu, Oct 15, 2026 until Sat, May 15, 2027
Bar is closed from 2027-05-15 until 2026-10-15
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 623 reviews
Cleanliness: 7.36
Service: 9.33
Location: 8.37
Room Quality: 7.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.33
B
Badreddine • solo_traveller • fr
9
Pros:

Très bon hôtel propre personne très chaleureux et souriant proche de tout très bon petit déjeuner je recommande les yeux fermés

Cons:

Salle de bains bac à douche très petit j'aurais aimé avoir une chambre vu sur la piscine

2026-07-25 • via Nuitee
N
Newfel • solo_traveller • de
10
2026-07-24 • via Nuitee
G
Grzegorz • extended_group • pl
9
2026-07-24 • via Nuitee
S
SOFIA • solo_traveller • gr
8
2026-07-23 • via Nuitee
G
Georg • family_with_children • de
7
2026-07-23 • via Nuitee
S
Sara • family_with_children • dk
10
Such a great experience and a genuine feeling of being welcome. The family that runs the hotel is very varm and kind. Be
Pros:

The warmth and kindness from the staff is very authentic and sincere.
We felt just as welcome this year as we did last year and felt that we are a part of the family that runs the hotel.

As a mum I feel safe to live at the hotel eith my daughter. Always helpful and kind.

Such a positive atmosphere !

The pool is clean and that means alot.

2026-07-22 • via Nuitee
H
Hakan • family_with_children • ch
9
2026-07-22 • via Nuitee
Y
Yaroslav • couple • pl
6
Pros:

Гриль по воскресеньям и живая музыка

Cons:

Отсутствие интернета его не было совсем

2026-07-22 • via Nuitee
F
Fabrice • couple • fr
6
Moyen
Pros:

Là piscine

Cons:

Très compliqué de cuisiner dans ce logement , quasiment pas de matériel , un frigo moyen et plusieurs coupures de courant . Le propriétaire voulait que enlève la carte de la chambre mais si on le faisait le frigo ne marchait pas…
Le petit déjeuner était ouvert des 8h mais nous au rez de chaussée on pouvait participer à la conversation des salariés et ce petit déjeuner n’était pas fait pour les français

2026-07-22 • via Nuitee
L
Laly • couple • fr
7
Bien pour une nuit, les hôtes sympas
Pros:

Les hôtes et la piscine et les livres en français. Le petit dej

Cons:

Pas d'eau chaude, l'espace où on prenait de petit dej n'avait pas d'ombre

2026-07-22 • via Nuitee
M
Marta Pluháčková • family_with_children • cz
7
Pros:

Usměvavý personál. Snídaně velmi chutné, ale každý den stejné. Úklid každý den.

Cons:

Zastaralé vybavení. Klimatizace jen v ložnici. K dispozici nejsou skleničky na víno. Pokud si chcete vařit tak je k dispozici jen jeden hrnec a jedna pánev nic víc. Museli jsme si koupit cedník na těstoviny a prkénko.

2026-07-21 • via Nuitee
H
Harel • solo_traveller • il
10
Pros:

A lovely little place, about a 7-minute walk from Litos Beach and a 10-minute drive from Hersonissos. The staff is charming, helpful, and friendly. There is a great pool outside, and the value for money is truly excellent.

Cons:

The rooms are a bit old, but for the price, it's truly 10/10.

2026-07-20 • via Nuitee
E
Elena • solo_traveller • it
10
2026-07-20 • via Nuitee
Y
Yevhenii • solo_traveller • ua
8
Pros:

Гарний готель, доброзичливий персонал, отримали приємні емоції від перебування.

2026-07-20 • via Nuitee
Z
ZiembaLukas • solo_traveller • pl
10
2026-07-20 • via Nuitee
A
Axelle • couple • fr
9
2026-07-19 • via Nuitee
E
Emma • couple • fr
8
Semaine très agréable au sein de cet hôtel qui bénéficie d’un emplacement idéal, et d’une très belle piscine.
Pros:

Petit hôtel à taille humaine, qui bénéficie d’une belle et grande piscine et d’un jardin très agréable.
L’emplacement et le petit déjeuner étaient les vrais atouts.

Cons:

Les chambres manquent un peu de modernité, la salle de bain manque d’un coup de frais
Et la petite cuisine n’est pas fonctionnelle car quasiment aucun ustensile n’est fourni.

2026-07-18 • via Nuitee
Z
Zen Al-Den • family_with_children • no
10
Hyggelig sted, god service med vennlig besetning 😊
Pros:

Utmerket beliggenhet og veldig god frokost i tillegg til veldig vennlig og hyggelig personal, samt god service.

Cons:

Ikke aktuelt

2026-07-17 • via Nuitee
L
Loreta • couple • it
9
Siamo stati molto bene. In mezzo agli ulivi
Pros:

Vicinissimo al centro ma molto tranquillo. Letti comodi Ottimo il bar in piscina.

Cons:

Sistemerei la doccia
Per il resto nulla da dire

2026-07-16 • via Nuitee
R
Remigijus • couple • lt
8
2026-07-16 • via Nuitee