Hotel Maya Yucatan

Hotels
Kavia Hotels
6.9 (453 reviews)
Calle 58#483 Por 55 Y 577 , Mérida , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Amenities available
Cons:
Cleanliness issues
Maintenance required
Poor room quality

Categories

Cleanliness
4.36
Inconsistent reviews; mentioned mold, dirty toilet, and general lack of cleanliness.
Service
8.33
Friendly and helpful staff as noted in several reviews.
Location
8.87
Repeatedly praised for its central location.
Room Quality
6.32
Mixed reviews; issues with hard mattresses and water leaks.
Amenities
6.85
Basic amenities offered, but several maintenance issues noted.
Value for Money
6.31
Considered overpriced for the condition and services provided.
Food and Beverage
6.86
Overall dining experience was acceptable, but some complaints were noted.
Overall Experience
7.33
General sentiment was mixed, with both positives and negatives affecting overall perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:02

Property Description

Colonial Charm and Modern Comfort

Outdoor Pool and Central Location: The Hotel Maya Yucatan offers a refreshing outdoor pool and convenient proximity to Mérida Cathedral and Zócalo Square.

Comfortable Rooms and Amenities: Stay in air-conditioned rooms with free Wi-Fi, cable TV, and complimentary bottled water. Enjoy the picturesque views from the gallery overlooking the pool and gardens.

Relaxation and Fitness Options: Unwind with a drink at the bar or on the poolside terrace, and stay active at the 24-hour gym.

Book your stay at Hotel Maya Yucatan for a perfect blend of colonial elegance and contemporary conveniences.

Important information:

Please note that for reservations over 3 rooms or 3 nights different conditions may apply.
Please note that If you want to check in sooner or later than the stipulated time, you can make a request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.9
Based on 453 reviews
Cleanliness: 4.36
Service: 8.33
Location: 8.87
Room Quality: 6.32
Amenities: 6.85
Value for Money: 6.31
Food and Beverage: 6.86
Overall Experience: 7.33
L
Livia Elizabeth solo_traveller mx
10
2026-07-24 via Nuitee
S
Sergio solo_traveller mx
8
Pros:

La ubicación

Cons:

Lo hay parking después de las 2pm, la atención nocturna no es muy amable. La tele tiene baja calidad

2026-07-24 via Nuitee
R
Reyes solo_traveller mx
6
Pros:

Nada

Cons:

Pues no tiene mantenimiento y el estacionamiento malo

2026-07-24 via Nuitee
E
ECHAZARRETA ORTIZ solo_traveller mx
6
Pros:

Es muy céntrico y eso es lo que facilita la movilidad

Cons:

La verdad sus habitaciones algo incómodas, la ubicación del clima terrible, el Internet super malo, no cuenta con ventiladores, el desagüe del baño no sirve no se iba, se quedaba estancada

2026-07-24 via Nuitee
M
mauricio solo_traveller mx
10
2026-07-22 via Nuitee
G
Georgina solo_traveller mx
8
Pros:

La atención del personal y su ubicación

Cons:

Algunos detalles en la habitación que se pueden mejorar

2026-07-20 via Nuitee
G
Gutiérrez Hernández solo_traveller mx
8
2026-07-19 via Nuitee
G
Geovani couple bz
8
2026-07-18 via Nuitee
R
Rodrigue Collado solo_traveller mx
8
Pros:

Buena ubicacion,limpio

Cons:

Es segun colonial pero muy viejo,

2026-07-14 via Nuitee
A
Amparo solo_traveller mx
2
Pros:

La ubicación, que la alberca es de tamaño habitual en un hotel vacacional y tiene carriles con profundidad

Cons:

La limpieza, primero que nada! Las habitaciones con insectos en cama y paredes, marcas de insectos muertos en las paredes, cortinas con telarañas, polvo, humedad, olor a caño. Pedí 1 sabana extra porque prácticamente no tiene sabana de cajón (es demasiado delgada) y me dijeron que no se podía usar 1 extra, la limpieza la hacen 1 día si y 1 no, pero necesita limpieza profunda diario por el estado del hotel. Las camas tienen bases de cemento, colchones en mal estado e.incomodos, las habitaciones de duela tienen la duela levantada por la humedad. Habitaciones hostiles. Una de las personas de la tarde super hostil. Solo le doy 2 porque la chica encargada del turno de la noche nos cambió de habitación al notificarle de los insectos, aunque en ningún momento hubo una disculpa.

2026-07-11 via Nuitee
F
Fernandez solo_traveller mx
8
Pros:

la cercanía al centro y la atención del personal

Cons:

la limpieza

2026-07-10 via Nuitee
C
CARLA extended_group mx
8
2026-07-07 via Nuitee
A
Agustína solo_traveller mx
8
Económico y buen trato
Pros:

El trato amable y cordial del personal.

Cons:

El aroma a drenaje al abrir el wc

2026-07-05 via Nuitee
G
Gaspar solo_traveller mx
8
Pros:

Las instalaciones..el personal y la comodidad de los cuartos

Cons:

El estacionamiento es muy pequeño tuve que pagar estacionamiento a parte y se me sali del presupuesto.

2026-07-05 via Nuitee
M
Martinez Chan solo_traveller mx
9
Manuel
Pros:

La ubicación y el trato del personal

Cons:

El agua de la piscina se veía un poco turbia.

2026-07-05 via Nuitee
G
GIRALDO extended_group co
10
2026-07-01 via Nuitee
M
Miguel Angel solo_traveller mx
6
2026-07-01 via Nuitee
M
Montes de Oca solo_traveller mx
10
2026-07-01 via Nuitee
E
Emily solo_traveller gb
6
Pros:

Great location for the center and to the restaurants
Room was comfortable and the AC worked well.

Pool is nice

Cons:

It's an old building that's worn and needs a deep clean. Light switches had grime all around them etc. It just needs a deep clean and update.

Gym is non existent, the room is filled with tables and chairs with one token machine trapped in the centre.

2026-06-30 via Nuitee
E
Eusebio solo_traveller mx
5
2026-06-30 via Nuitee