Hotel Maya Yucatan

Hotels
•
Kavia Hotels
6.9 (441 reviews)
Calle 58#483 Por 55 Y 577 , Mérida , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Amenities available
Cons:
Cleanliness issues
Maintenance required
Poor room quality

Categories

Cleanliness
4.36
Inconsistent reviews; mentioned mold, dirty toilet, and general lack of cleanliness.
Service
8.33
Friendly and helpful staff as noted in several reviews.
Location
8.87
Repeatedly praised for its central location.
Room Quality
6.32
Mixed reviews; issues with hard mattresses and water leaks.
Amenities
6.85
Basic amenities offered, but several maintenance issues noted.
Value for Money
6.31
Considered overpriced for the condition and services provided.
Food and Beverage
6.86
Overall dining experience was acceptable, but some complaints were noted.
Overall Experience
7.33
General sentiment was mixed, with both positives and negatives affecting overall perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:02

Property Description

Colonial Charm and Modern Comfort

Outdoor Pool and Central Location: The Hotel Maya Yucatan offers a refreshing outdoor pool and convenient proximity to Mérida Cathedral and Zócalo Square.

Comfortable Rooms and Amenities: Stay in air-conditioned rooms with free Wi-Fi, cable TV, and complimentary bottled water. Enjoy the picturesque views from the gallery overlooking the pool and gardens.

Relaxation and Fitness Options: Unwind with a drink at the bar or on the poolside terrace, and stay active at the 24-hour gym.

Book your stay at Hotel Maya Yucatan for a perfect blend of colonial elegance and contemporary conveniences.

Important information:

Please note that for reservations over 3 rooms or 3 nights different conditions may apply.
Please note that If you want to check in sooner or later than the stipulated time, you can make a request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.9
Based on 441 reviews
Cleanliness: 4.36
Service: 8.33
Location: 8.87
Room Quality: 6.32
Amenities: 6.85
Value for Money: 6.31
Food and Beverage: 6.86
Overall Experience: 7.33
G
GIRALDO • extended_group • co
10
2026-07-01 • via Nuitee
M
Montes de Oca • solo_traveller • mx
10
2026-07-01 • via Nuitee
M
Miguel Angel • solo_traveller • mx
6
2026-07-01 • via Nuitee
E
Emily • solo_traveller • gb
6
Pros:

Great location for the center and to the restaurants
Room was comfortable and the AC worked well.

Pool is nice

Cons:

It's an old building that's worn and needs a deep clean. Light switches had grime all around them etc. It just needs a deep clean and update.

Gym is non existent, the room is filled with tables and chairs with one token machine trapped in the centre.

2026-06-30 • via Nuitee
E
Eusebio • solo_traveller • mx
5
2026-06-30 • via Nuitee
E
ELENA • couple • us
7
Cons:

Air conditioner wasn't working tv wasn't working

2026-06-29 • via Nuitee
M
Martinez • solo_traveller • mx
1
Pros:

La ubicación

Cons:

Sucio, viejo y descuidado, maloliente, con mucha humedad los cuartos, las tarjetas para abrir la puerta no sirve me tuvieron que ayudar. Cambie de habitación por olor a humedad y el segundo cuarto había una chinche en la cama, a las dos de la mañana baje a ver qué solución me daban para retirarme del hotel en busca de otro.

2026-06-26 • via Nuitee
X
Xivo • solo_traveller • mx
10
Pros:

La ubicación y el lugar

Cons:

La falta de espacio para estacionar el carro, tuve que pagar dos estacionamientos de 240 la noche

2026-06-25 • via Nuitee
J
Josefina • family_with_children • mx
10
2026-06-24 • via Nuitee
K
Kimberly • solo_traveller • mx
10
Pros:

La ubicación del hotel 10/10 está súper céntrico de todo, es la 2da vez que me hospedó aquí, me encanta Pero hay un par de cosas que no.me agradaron que es el estacionamiento y el nuevo bar de enfrente

Cons:

Lo que no me gusta es que el estacionamiento se llena muy rápido y si sales a cenar, corres el.riesgo de quedarte sin ligar para el estacionamiento y aparte enfrente abrieron un bar y toda la música se escucha, eran las 2am y la música estaba mega fuerte

2026-06-24 • via Nuitee
A
Armando • solo_traveller • mx
7
2026-06-24 • via Nuitee
M
Miguel • solo_traveller • us
10
2026-06-24 • via Nuitee
D
De la o • solo_traveller • mx
9
Pros:

La ubicación, a 2 cuadras del centro

Cons:

Los sanitarios que dan a la alberca, no tenían papel higiénico y un poco sucios, la alberca no tiene chapotiadero para niños

2026-06-22 • via Nuitee
E
Ernesto Octavio • solo_traveller • mx
9
Pros:

Ubicación

Cons:

Falta modernizar algunas áreas

2026-06-22 • via Nuitee
T
TATIANA • couple • co
1
Mala
Cons:

La habitación tenía un olor desagradable, la tarjeta de acceso no servía y tocaba bajar a activarla varias veces, el armario estaba en pésimas condiciones.

2026-06-22 • via Nuitee
N
Natalia Juarez • solo_traveller • mx
9
La ubicación es excelente, cerca hay restaurantes y actividades a las que puedes acudir.
Pros:

La ubicación

Cons:

La cama es un poco dura

2026-06-20 • via Nuitee
R
Ruby Esmeralda • solo_traveller • mx
4
Pros:

Solo la ubicación es lo rescatable de este hotel.

Cons:

Mi habitación estaba llena de moho la pared, el lavabo de manos se cae a pedazos, el techo y las paredes estan partidas, habían 2 cucarachas en mi habitación, nada que ver las fotos que anuncian con lo que es en realidad.

2026-06-17 • via Nuitee
C
Carmen • solo_traveller • mx
10
Pros:

Todo

2026-06-17 • via Nuitee
O
Oliver • solo_traveller • mx
6
Pros:

La ubicación cerca de la plaza principal

Cons:

Las habitaciones muy viejas
El aire muy deteriorado

2026-06-16 • via Nuitee
N
Nidia • solo_traveller • mx
7
2026-06-15 • via Nuitee