Hotel Maya Yucatan

Hotels
•
Kavia Hotels
6.9 (414 reviews)
Calle 58#483 Por 55 Y 577 , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Amenities available
Cons:
Cleanliness issues
Maintenance required
Poor room quality

Categories

Cleanliness
4.36
Inconsistent reviews; mentioned mold, dirty toilet, and general lack of cleanliness.
Service
8.33
Friendly and helpful staff as noted in several reviews.
Location
8.87
Repeatedly praised for its central location.
Room Quality
6.32
Mixed reviews; issues with hard mattresses and water leaks.
Amenities
6.85
Basic amenities offered, but several maintenance issues noted.
Value for Money
6.31
Considered overpriced for the condition and services provided.
Food and Beverage
6.86
Overall dining experience was acceptable, but some complaints were noted.
Overall Experience
7.33
General sentiment was mixed, with both positives and negatives affecting overall perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:02

Property Description

Colonial Charm and Modern Comfort

Outdoor Pool and Central Location: The Hotel Maya Yucatan offers a refreshing outdoor pool and convenient proximity to Mérida Cathedral and Zócalo Square.

Comfortable Rooms and Amenities: Stay in air-conditioned rooms with free Wi-Fi, cable TV, and complimentary bottled water. Enjoy the picturesque views from the gallery overlooking the pool and gardens.

Relaxation and Fitness Options: Unwind with a drink at the bar or on the poolside terrace, and stay active at the 24-hour gym.

Book your stay at Hotel Maya Yucatan for a perfect blend of colonial elegance and contemporary conveniences.

Important information:

Please note that for reservations over 3 rooms or 3 nights different conditions may apply.
Please note that If you want to check in sooner or later than the stipulated time, you can make a request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.9
Based on 414 reviews
Cleanliness: 4.36
Service: 8.33
Location: 8.87
Room Quality: 6.32
Amenities: 6.85
Value for Money: 6.31
Food and Beverage: 6.86
Overall Experience: 7.33
M
Maria Juana • solo_traveller • mx
8
Pros:

La excelente ubicación, todo muy tranquilo, buen trato de recepción, en general quedamos contentos ya que solo llegábamos a dormir y el aire acondicionado funcionó muy bien 👍

Cons:

Alberca, le falta más limpieza, pero como a mi no me interesaba la alberca no le tomé importancia, y le falta mantenimiento a habitaciones, lo demás todo bien

2026-05-21 • via Nuitee
M
Morales • solo_traveller • mx
8
2026-05-21 • via Nuitee
I
isela • couple • mx
5
Bien
Pros:

La ubicación es excelente y el 90% del personal muy atento y amable

Cons:

El internet falla constantemente, las instalaciones les falta mantenimiento, se quedó sin luz más de medio día, 2 días seguidos no hubo agua

2026-05-20 • via Nuitee
A
Apolinario • family_with_children • mx
7
Pros:

La ubicación es excelente, en el centro de la ciudad.

2026-05-19 • via Nuitee
L
Luis Alejandro • solo_traveller • mx
9
Pros:

Todo

Cons:

Nada todo.bien

2026-05-17 • via Nuitee
O
Ovidio • couple • mx
9
Muy buena
Pros:

Todo muy bien

Cons:

un poco antiguo el mobiliario, pero la ubicacion precio lo vale!!

2026-05-11 • via Nuitee
Z
Zenteno Juan • solo_traveller • mx
10
2026-05-11 • via Nuitee
L
Luis Humberto • solo_traveller • mx
8
AGRADABLE
Pros:

NO HAY SERVICIO DE ALIMENTOS

Cons:

MAL INTERNET EN LA HABITACION

2026-05-08 • via Nuitee
L
Lysette • solo_traveller • mx
6
2026-05-06 • via Nuitee
K
Kevin • family_with_children • mx
8
2026-05-05 • via Nuitee
J
JORGE ALBERTO • solo_traveller • mx
10
Pros:

Ubicación, limpieza y atención.

2026-05-04 • via Nuitee
J
Jorge • solo_traveller • mx
8
Fallas de habitación
Pros:

Se encuentra en una buena ubicación!

Cons:

Se encuentran algunas fallas en los habitaciones (aires acondicionados), así como la puerta a la habitación con la llave de acceso (tarjeta) que otorgan en ocasiones no le da correcta lectura la tarjeta y se batalla para ingresar

2026-05-02 • via Nuitee
M
Mera Perez • solo_traveller • mx
7
Pros:

Todo aceptable

Cons:

Sin comentarios

2026-04-29 • via Nuitee
S
Sanchez • family_with_children • mx
9
2026-04-28 • via Nuitee
D
daldier • couple • mx
6
no es lo que esperaba
Cons:

el servicio de wifi pesimo, el aire acondicionado en mal estado una vez que se apago dejo de prender, hace mucho ruido no deja dormir tranquilo

2026-04-27 • via Nuitee
H
Haiber • solo_traveller • mx
1
No regresaría a este lugar
Cons:

Los colchones de la habitación estaban un completo caos, no me dieron solución, no tenía cobijas, no me pusieron toallas, les pedí y les dije unas observaciones y su respuesta era no hay o no se puede !!

2026-04-27 • via Nuitee
C
Claudia María • family_with_children • mx
1
2026-04-27 • via Nuitee
B
Blanca • solo_traveller • mx
9
2026-04-26 • via Nuitee
X
Xochitl • solo_traveller • mx
10
Pros:

Todo bien

Cons:

Todo bienn

2026-04-21 • via Nuitee
L
Leslie • family_with_children • gt
5
Tranquila
Pros:

La ubicación

Cons:

Las camas estaban un poco duras, no contaba con papel higiénico, lo tuve que solicitar en recepción, el wifi costaba que llegara a la habitación, y habían zancudos dentro.

2026-04-20 • via Nuitee