Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful location on a private island
Spacious and modern rooms
Good food and varied amenities
Cons:
Deficient housekeeping services
Variable service quality

Categories

Cleanliness
7.96
Housekeeping was deficient, with limited types of towels despite specific requests.
Service
9.43
Service at the hotel was generally prompt and enthusiastic, though variable.
Location
9.47
The hotel is located on a private island, providing a peaceful escape from the city hustle.
Room Quality
8.92
The upgraded room was generous in size, providing comfort despite some layout concerns.
Amenities
9.45
The hotel offers extensive amenities including a renowned spa and spacious grounds.
Value for Money
8.91
A valuable stay for the quality and experience offered, suitable for seasoned travelers.
Food and Beverage
8.46
Food quality was good, but service varied from prompt to slow.
Overall Experience
9.43
Overall, a good experience, despite some drawbacks in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:07

Property Description

Luxurious Island Retreat

Lagoon-View Spa and Outdoor Pools
Indulge in relaxation at the lagoon-view spa and take a dip in one of the three outdoor pools.

Culinary Delights and Scenic Views
Savor Venetian cuisine at the rooftop restaurant or enjoy a meal by the pool at the family restaurant. With four restaurants and three bars on site, culinary options are abundant.

Charming Accommodations and Serene Surroundings
Experience comfort in air-conditioned rooms and suites, some with garden views and others with access to the rooftop pool deck. Explore the grounds featuring a church, olive groves, and cycling paths.

Book now to immerse yourself in the luxury and tranquility of JW Marriott Venice Resort & Spa.

Important information:

The property reserves the right to pre-authorize the credit card on the reservation at any time given prior to the guest arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 130 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9
Based on 886 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
T
Tiziana • couple • it
8
Pros:

Location spa camera piscina rooftoop

Cons:

Ristorante non all'altezza

2026-05-23 • via Nuitee
D
Denise • family_with_children • ch
9
2026-05-22 • via Nuitee
K
Kayleigh • couple • gb
10
2026-05-20 • via Nuitee
Łukasz • solo_traveller • pl
10
2026-05-20 • via Nuitee
K
Karina Baydar • family_with_children • tr
10
yazabilirsiniz: “Konforlu ve keyifli bir tatildi, özellikle shuttle hizmeti ve çalışanların ilgisin
Pros:

Konaklamamız boyunca çok rahat ettik. Sagra’yı çok beğendik. Shuttle servisinden oldukça memnun kaldık; seferlerin sıklığı ve konforu çok iyiydi. Çalışanlar da son derece ilgili ve güler yüzlüydü. Tek önerim, çocuklar için Kids Club alanının biraz daha geliştirilmesi ve daha havadar hale getirilmesi olur.

Cons:

Kids Club alanının daha geniş ve havadar olması faydalı olabilir.

2026-05-19 • via Nuitee
B
Bernard • couple • be
8
Endroit magnifique, service impeccable, petit déjeuner inconfortable par temps de pluie
Pros:

Le confort de la chambre
La qualité du service
La qualité de de cuisine du restaurant Rooftop
Le lieu et son entretien

Cons:

Principalement : le petit déjeuner : pas assez de place quand il pleut (et il pleut régulièrement) ; beaucoup trop de bruit dans cet endroit ; qualité de la nourriture (hormis les fromages) ; le temps d’attente pour avoir une place puis le café
Le personnel faisait tout son possible, pas de remarque

Dommage d’avoir un spa trop petit et payant. Pas à la hauteur de tout le reste.

2026-05-18 • via Nuitee
A
Anastasia • extended_group • ru
7
2026-05-18 • via Nuitee
J
Janice • couple • gb
10
2026-05-17 • via Nuitee
R
Romana • couple • gb
5
been to much better 5 star hotels, overpriced, only two restaurants which were mediocre
Pros:

the view from the roof top was nice

Cons:

The staff were outwardly friendly but not at all accomodating. only two restaurants which were mediocre, for a hotel spa and resort on its own island not enough. no hahal options despite the notice that they asked for. told room was one of the best but small window felt closed in. no english tv chanalls. no tissues in the room. breakfast options limited. very over priced would not recommend, better off staying around san marco and having good access.

2026-05-16 • via Nuitee
R
Robert • couple • gb
8
Brilliant trip
Pros:

Great clean hotel with a relaxed feel and nice restaurants.

Cons:

The boat didn't have enough capacity to take guests wanting to head to the main Venice island.

2026-05-10 • via Nuitee
A
Andreas • couple • gb
5
Cons:

Kein Shuttleservice zum Flughafen, keine Möglichkeit Gepäck zur Hauptinsel bringen zu lassen, Lage sehr schlecht für Venedig-Besuch

2026-05-10 • via Nuitee
S
Sebastian • couple • fr
10
2026-05-10 • via Nuitee
J
Johannes • couple • at
10
Pros:

Trauminsel vor Venedig

2026-05-09 • via Nuitee
L
LAURE • couple • fr
10
Pros:

Le cadre, l'hôtel, l'accueil, les équipements

Cons:

Rien

2026-05-09 • via Nuitee
T
Thomas • family_with_children • ch
10
2026-05-09 • via Nuitee
L
Livia • family_with_children • sk
8
Pros:

The island is beautiful, shuffle boat is very convenient and we enjoyed our stay.

Cons:

We have booked rooftop restaurant for dinner - chosen outdoor seating. Once we arrive ( 1st day of our travel , tired, hungry ) we were told that the dinner isn’t served outdoor and indoor is full. Other options were basically none. We ask about the possibility of some tapas ( salami cheese) , server never got back with the answer. We also ordered 2 coctails and 1 mocktail for our daughter. By mistake, staff gave her alcohol drink instead of non alcoholic one. Luckily she realized really soon . After one sip. I would say that with this kind of pricing of a stay and the brand it belongs to, it is unacceptable.

2026-05-07 • via Nuitee
A
Arturs • family_with_children • lv
5
2 sweaters stolen and not really a 5-star experience but it was okay.
Pros:

Friendly staff, the private island, good room service. I've been in many 5-star hotels and this is pretty much the worst of them all but it does have the potential to be a good one.

Cons:

We left a baby sweater in the hotel bar, and after eating dinner in the restaurant literally next to it, it was already stolen. The staff confirmed they saw it but didn't take it, so we had to chase the staff multiple times for an update, and we left without it. Not something you expect in a 5-star hotel on a private island, in the main bar.

Another thing that was disappointing was the shower - one morning it was quite cold, and in evenings it was boiling hot, and the regulator didn't work properly. The water pressure was bad also. Good that there was also a bath in our room that worked properly. Also, the water from the sink didnt go out well. Again - not a biggie but not something you expect in a 5-star hotel.

2026-05-04 • via Nuitee
F
Freek • family_with_children • nl
9
Pros:

Locatie is super . Weg uit de drukte

Cons:

Ontbijt was ontzettend druk en slecht georganiseerd . Ook bij vertrek een uur moeten wachten op water taxi

2026-05-03 • via Nuitee
M
Milan • couple • si
10
2026-05-03 • via Nuitee
S
Simona • family_with_children • ch
1
Pros:

the stay was nice BUT!!!! they charged too much on my credit card, trying to reach out but they ignore me... I reserved 2 rooms for 3 night at the end they charged me 621 Swiss Francs too much!!

Cons:

Pool beim Spa nur gegen Gebür
Very not fair that they charged 621 Swiss Francs too much PLUS now they ignore me...

2026-05-03 • via Nuitee