Hotel Gracery Shinjuku

Hotels
8.4 (14471 reviews)
Shinjuku-ku Kabukicho 1-19-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Small room size
Some staff not helpful

Categories

Cleanliness
8.71
Everything was clean and well maintained.
Service
8.98
Staff were polite and pleasant, but some staff were unhelpful.
Location
9.22
Location can’t be beat, convenient to everything in Shinjuku.
Room Quality
7.67
Room size was small for some, with mixed comfort in beds.
Amenities
7.2
Limited amenities like no streaming services and small room.
Value for Money
8.16
Good value considering location, though room price for size was high.
Food and Beverage
8.71
Breakfast was amazing and superb.
Overall Experience
8.58
Overall experience was enjoyable, but some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:03

Property Description

Comfortable Rooms and Convenient Location

Hotel Gracery Shinjuku, open since April 2015, offers comfortable rooms with free WiFi just a 5-minute walk from JR Shinjuku Station. Seibu Shinjuku Station is also conveniently close, just a 3-minute walk away.

Exceptional Services and Amenities

The hotel provides 24-hour reception, dry cleaning, laundry, and ironing services. Guests can enjoy a Japanese-style and Western breakfast buffet at the on-site restaurant. The multilingual concierge service and currency exchange machine add to the convenience.

Unique Features and Nearby Attractions

Notably, the hotel terrace boasts the iconic Godzilla Head, offering a unique experience. Within walking distance, guests can explore Shinjuku Gyoen National Garden and Shinjuku Golden Gai, making Hotel Gracery Shinjuku the perfect choice for a memorable stay.

Book now for an unforgettable experience at Hotel Gracery Shinjuku!

Important information:

Entry to the 8th floor terrace (Godzilla Head) will be suspended for the time being.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

8.4
Based on 14471 reviews
Cleanliness: 8.71
Service: 8.98
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.58
H
Halim Soesanto • solo_traveller • id
9
Pros:

Good location surrounded by 24 activities

Cons:

None

2026-05-23 • via Nuitee
K
Karen • solo_traveller • au
8
2026-05-23 • via Nuitee
G
Gail • extended_group • gb
4
Least favourite hotel in Japan
Pros:

Location

Cons:

The room size

2026-05-23 • via Nuitee
P
Plamen • couple • bg
10
Excellent, worth every penny!
Pros:

Everything was great. Location is perfect (transport, entertainment, food, etc)

2026-05-23 • via Nuitee
A
Adi • couple • il
8
2026-05-23 • via Nuitee
A
Adi • couple • il
8
2026-05-23 • via Nuitee
S
Stephanie • extended_group • us
10
2026-05-23 • via Nuitee
S
Scott • couple • au
9
Pros:

The location was right amongst all of the action and very central. There were so many food options within walking distance it was hard to decide what to eat every night. This is an extremely popular hotel.

2026-05-23 • via Nuitee
C
Canadien • solo_traveller • ca
10
2026-05-22 • via Nuitee
R
ram • family_with_children • il
9
שהות שלישית שלנו במלון. בשינג׳וקו הוא האהוב עלינו
Pros:

מיקום מצוין. נוח מאד.

Cons:

חדר קטנטן. איזור אמבט שירותים נדיב מאד יחסית.

2026-05-22 • via Nuitee
C
Celia • couple • nz
7
Pros:

Very central

Cons:

The room was so small for the price per night. You can get a cheaper price for the same size within same area. They closed the access to Godzilla head .

2026-05-22 • via Nuitee
F
Fischer • solo_traveller • de
9
Pros:

Der schnelle check in

Cons:

Zimmer etwas veraltet was die Elektronik angeht

2026-05-22 • via Nuitee
N
Nicholas • couple • us
8
Pros:

The room was nice and staff were friendly. The godzilla figures where fun to see.

Cons:

Overall a good location but the Kabukicho area is very dirty and smelly in the morning which was not pleasant walking through on our way out each morning.

2026-05-22 • via Nuitee
S
Sapir • solo_traveller • il
8
Cons:

המרפסת של הגודזילה הייתה סגורה (דבר שידענו מראש אבל עדיין מבאס) והחדר היה קטן וצפוף.

2026-05-22 • via Nuitee
E
Elizabeth • extended_group • au
8
Overall a good hotel
Pros:

Location and room size

Cons:

Hard bed and pillows

2026-05-22 • via Nuitee
M
Monique • solo_traveller • nl
8
2026-05-22 • via Nuitee
J
Jason • couple • au
8
2026-05-22 • via Nuitee
J
JESSIE • couple • au
10
2026-05-22 • via Nuitee
C
Claudio • family_with_children • cl
10
Impecable. Muy buena atención. Excelente Hotel.
Pros:

El servicio es impecable. La atención del personal es muy buena. Siempre atentos y amables, sin duda de un excelente nivel.

Cons:

Todo me pareció muy bien.

2026-05-22 • via Nuitee
K
Koen • solo_traveller • nl
8
Goede ligging, prima om vanuit hier Tokyo te verkennen.
Pros:

De ligging is top en het personeel is vriendelijk en professioneel.

De badkamer was fenomenaal voor de ruimte die er is!

Cons:

Dakterras dicht zonder gespecificeerde omstandigheden. Veel verslaafden rondom het hotel.

2026-05-22 • via Nuitee