Hotel Gracery Shinjuku

Hotels
8.4 (15092 reviews)
Shinjuku-ku Kabukicho 1-19-1 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Small room size
Some staff not helpful

Categories

Cleanliness
8.71
Everything was clean and well maintained.
Service
8.98
Staff were polite and pleasant, but some staff were unhelpful.
Location
9.22
Location can’t be beat, convenient to everything in Shinjuku.
Room Quality
7.67
Room size was small for some, with mixed comfort in beds.
Amenities
7.2
Limited amenities like no streaming services and small room.
Value for Money
8.16
Good value considering location, though room price for size was high.
Food and Beverage
8.71
Breakfast was amazing and superb.
Overall Experience
8.58
Overall experience was enjoyable, but some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:03

Property Description

Comfortable Rooms and Convenient Location

Hotel Gracery Shinjuku, open since April 2015, offers comfortable rooms with free WiFi just a 5-minute walk from JR Shinjuku Station. Seibu Shinjuku Station is also conveniently close, just a 3-minute walk away.

Exceptional Services and Amenities

The hotel provides 24-hour reception, dry cleaning, laundry, and ironing services. Guests can enjoy a Japanese-style and Western breakfast buffet at the on-site restaurant. The multilingual concierge service and currency exchange machine add to the convenience.

Unique Features and Nearby Attractions

Notably, the hotel terrace boasts the iconic Godzilla Head, offering a unique experience. Within walking distance, guests can explore Shinjuku Gyoen National Garden and Shinjuku Golden Gai, making Hotel Gracery Shinjuku the perfect choice for a memorable stay.

Book now for an unforgettable experience at Hotel Gracery Shinjuku!

Important information:

Entry to the 8th floor terrace (Godzilla Head) will be suspended for the time being.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

8.4
Based on 15092 reviews
Cleanliness: 8.71
Service: 8.98
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.58
L
Leonardo • couple • ae
9
Foi uma ótima experiência, recomendo para uma primeira viagem.
Pros:

A localização é a melhor de Shinjuku, perto de tudo, muitas atrações possível fazer a uma caminhada de 10 min de distância, próximo ao metrô, ruas sempre muito movimentadas, foi muito bom. Recomendo para uma pessoa experiência de primeira viagem.

Cons:

Quartos muito pequenos, pouco espaço para quem tem muitas malas grandes, não havia um guarda roupas.

2026-07-25 • via Nuitee
C
Charles • solo_traveller • gb
9
Great location and very comfortable hotel
Pros:

Superb location - right in the centre of Shinjuku and close to the main station. Very comfortable and a nice view from my room - not a given in most hotels!

Cons:

Didn't bother with breakfast as this was quite expensive. Opted for much cheaper items from the very convenient 7-eleven beside the hotel.

2026-07-25 • via Nuitee
M
MÉLANIE • family_with_children • ca
9
Séjour merveilleux, quartier vivant!
Pros:

Bel hôtel, bien situé dans Shinjuku, très confortable et propre.

Cons:

Nous ne pouvons plus aller sur la terrasse pour voir le Godzilla de près et le photographier. Un incident serait arrivé et c’est maintenant fermé. Peut-être qu’il pourrait y avoir des courtes visites planifiées avec un agent de sécurité pour pouvoir y accéder? C’est dommage…

2026-07-25 • via Nuitee
R
Rajkumar • family_with_children • nl
9
Pros:

Locatie

Cons:

Kleine kamers

2026-07-25 • via Nuitee
F
Fred • solo_traveller • ca
9
2026-07-25 • via Nuitee
S
Sabine • family_with_children • us
10
2026-07-25 • via Nuitee
B
Benhmidoune • family_with_children • sa
10
2026-07-25 • via Nuitee
S
Szakács • family_with_children • ch
9
2026-07-25 • via Nuitee
J
Jeffrey • couple • us
8
Ok Stay
Pros:

The Godzilla theme is subtle—not too overdone. It’s close to plenty of ships and restaurants.

Cons:

The rooms are TINY! Hardly anywhere to set your luggage. Breakfast is at the nearby Sizzler restaurant and overpriced.

2026-07-25 • via Nuitee
U
Urs • couple • ch
10
2026-07-25 • via Nuitee
Y
Yanitha • couple • th
10
Pros:

2nd time I stays here. Good location, near shopping malls; isatan, oioi, gu, big cameara. , restaurants, transportation; airport terminal bus, train stations.

2026-07-25 • via Nuitee
G
Gavin • solo_traveller • us
10
2026-07-25 • via Nuitee
A
ahmet nesil • solo_traveller • tr
8
bu kadar merkezde olmayan biryer bakın..zaten heryer yürüyerek en fazla 10 dakika..
Pros:

çok büyük bir otel..çok güvenli ve temiz..odalar baya küçük.ben tek kaldım ama iki kişi kalanlar zorlanır..eşya koyacak hiçbiryer yok..

Cons:

kahvaltısı batı tipi değil..türk veya avrupalı biri aç kalır kahvaltıda

2026-07-24 • via Nuitee
E
Eric • couple • fr
1
Never again
Pros:

Nothing

Cons:

To be avoided !
No customer satisfaction mindset.
Unacceptable attitude of all employees.

2026-07-24 • via Nuitee
F
Francisco Javier • extended_group • es
7
2026-07-24 • via Nuitee
T
Tzipora • solo_traveller • us
10
2026-07-24 • via Nuitee
C
Carmen • couple • es
10
En medio de lo mejor de Tokio
Pros:

Si

2026-07-24 • via Nuitee
H
HONG-SHUO • couple • tw
10
次回再去東京時，會想再入住此飯店！
Pros:

雖語言不通，但服務人員耐心且親切的說明！

Cons:

No

2026-07-24 • via Nuitee
A
A.Fatih • solo_traveller • tr
10
Pros:

Şehre yakınlığı güzel. Çalışanlar güleryüzlü ve yardımsever.

2026-07-24 • via Nuitee
S
Spencer • solo_traveller • sg
7
overall okay.
Pros:

smooth checkin, although rigid

Cons:

too rigid

2026-07-24 • via Nuitee