Classic Hyde Park Hotel

Hotels
8.1 (2370 reviews)
109 Sussex Gardens, Paddington, W2 2RU , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Small room size
Limited amenities

Categories

Cleanliness
8.05
Generally clean rooms mentioned positively, with some remarks on cleanliness.
Service
8.45
Staff described as helpful and friendly across multiple reviews.
Location
8.65
Convenient location noted, close to transport and attractions.
Room Quality
7.45
Rooms described as small and not quite adequate for the number of guests.
Amenities
7.95
Amenities available were satisfactory, but limited space noted.
Value for Money
7.95
General indication of decent value despite some room issues.
Food and Beverage
8.05
No specific mentions, but standard offerings expected.
Overall Experience
8.25
Positive experience overall with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:34

Property Description

Central Location
Located just 100 meters from Paddington Station, Classic Hyde Park Hotel offers easy access to trains, the Tube, and Heathrow Airport, making it a convenient choice for travelers.

Elegant Rooms
Indulge in the charm of the elegantly styled rooms featuring traditional furnishings, modern bathrooms with toiletries, and a flat-screen TV. Enjoy the convenience of complimentary Wi-Fi and tea/coffee making facilities.

Concierge Services
The 24-hour reception staff is at your service, ready to assist with car rentals and luggage storage, ensuring a seamless stay. Explore Hyde Park just a short walk away or shop at Oxford Street, located a mile from the hotel.

Book your stay at Classic Hyde Park Hotel for a delightful London experience.

Important information:

When staying 7 nights or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2370 reviews
Cleanliness: 8.05
Service: 8.45
Location: 8.65
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.05
Overall Experience: 8.25
D
Daniele solo_traveller it
10
Pros:

La gentilezza

Cons:

Nulla

2026-07-11 via Nuitee
I
Ilebaye solo_traveller ng
9
It was a good stay. I was comfortable and the staff were exceptional.
Pros:

Location is great, quiet and accessible. Rooms are snug and home-y.

Cons:

N/A

2026-07-10 via Nuitee
L
Lindsey solo_traveller au
6
Fine for one night near Paddington Station
Pros:

I have stayed at a nearby hotel several times, but they had no vacancies so I tried this one.
Positives -
great position for Paddington
the staff were friendly and helpful
good standard of cleanliness
24 hour access

Cons:

The negatives
Single rooms are on the fourth floor/no lift
(receptionist took my suitcase up and down for me) but factor that in if you are in your 60s like me
No aircon (fan provided) and jn the recent weather, it was very hot and airless in the room.
The property is beginning to look like it needs a makeover.

2026-07-10 via Nuitee
A
Anna Paola family_with_children it
7
alloggio molto pulito ma comodo solo per una notte perchè troppo piccolo e senza aria condizionata
Pros:

stanza molto pulita, posizione

Cons:

non c'era l'aria condizionata (c'era un ventilatore), stanza un pò piccola e finestra sul cortile interno su di un muro

2026-07-07 via Nuitee
T
Tasica family_with_children gb
10
2026-07-07 via Nuitee
L
Louise solo_traveller ie
8
2026-07-07 via Nuitee
L
Laura couple pa
5
Pros:

Está bien ubicado, cerca de la estación del tren caminando a 5 minutos. El área es tranquila cerca del Hyde Park. Hay muchos lugares cercanos donde comer

Cons:

Habitación muy pequeña, si viajas con muchas maletas no es recomendable. No tiene ascensor

2026-07-07 via Nuitee
A
Amanda family_with_children gb
8
Small but comfortable room
Pros:

Location was great!

2026-07-06 via Nuitee
A
Alexia couple be
7
Bien
Pros:

La localisation est superbe par rapport au prix. Et le personnel est très gentil et serviable

Cons:

Malheureusement nous avons séjourné dans l’hôtel durant la canicule et il n’y a pas de clim :( Il y a seulement un gros ventilateur qui soulage un petit peu !

2026-07-05 via Nuitee
Z
Zsófia couple hu
6
Well located hotel, good for a short stay.
Pros:

Good location, walking distance from the underground and several bus stops. Really small room as on the pictures, which is fine, but there is no AS, in 30+ degrees when we were there the heat is unbearable in the room. The staff was kind and welcoming.

Cons:

Old furniture in general a refurbishment would be needed for the whole hotel and AC for the summer heat.

2026-07-03 via Nuitee
P
Pietro Foresti family_with_children it
9
Wonderful stay
Pros:

We had a wonderful stay.

The staff were incredibly kind, welcoming and always happy to help. The hotel was clean, well maintained and very comfortable, making it a great place to relax after exploring London.

The location is also very convenient, with excellent transport connections.

Thank you for making our stay so enjoyable. We would be happy to come back!

2026-07-03 via Nuitee
C
Chris solo_traveller gg
7
Great location and good staff.
Pros:

Overall for a budget hotel it’s fine. Definitely need to fix the door lock and handle. The door was unlockable from inside.

Cons:

Door handle and lock

2026-07-03 via Nuitee
C
Courtney couple pt
8
2026-07-02 via Nuitee
M
Marco Oggioni solo_traveller it
9
2026-07-01 via Nuitee
M
María Jesús family_with_children es
9
Hotel funcional en el centro de Londres
Pros:

Hotel muy bien ubicado. Las habitaciones son pequeñas, pero suficiente para dormir. Está muy limpio y tiene una nevera, microondas y tetera en la habitación donde cada día te reponen sobres de café y te. También dispone de ventilador. Los empleados son muy agradables.

2026-07-01 via Nuitee
C
Compadresalinas family_with_children es
10
Great stay at Paddington - Best relation price/quality
Pros:

Everything was amazing. Since we arrive to the hotel, the staff was amazing. We stayed with a little boy and they arranged everything for him. The size of the room was ok for us 3, the location was amazing, and everyone at the hotel was really helpful for our stay at London. We will definetly go back.

Cons:

Nothing

2026-06-30 via Nuitee
M
María José extended_group es
8
2026-06-30 via Nuitee
I
Irshad solo_traveller gb
1
Hostile management
Cons:

I am a former regular guest who stayed here monthly for business, and I strongly advise caution before booking this property. While the location was convenient, the management is highly unprofessional and hostile toward basic customer feedback.
Facilities advertised as standard on booking platforms, such as microwaves and ironing boards, are routinely missing from the room upon arrival. I frequently had to chase staff for these basic items, and on one occasion, management expected me to haul the missing equipment into the room myself late at night. Furthermore, when I raised concerns about these missing facilities, management falsely claimed they had upgraded me to a double room, when in reality it was the exact small single room I had originally booked and paid for.
The on-site management is entirely unable to handle constructive feedback. When issues were raised regarding flickering lights and missing amenities, the response from leadership was rude, aggressive, and highly defensive. Ultimately, after I left an honest review detailing these issues, the hotel retaliated by messaging me to cancel my future bookings. I had already intended to cancel them myself, as I have no desire to stay at a venue with such poor standards, but potential guests should be aware that if you complain about this hotel failing to provide what is advertised, management will attack your character rather than fix the problem. Avoid this establishment if you expect standard hospitality, accurate room descriptions, or professional service.

2026-06-30 via Nuitee
S
Spanò couple it
10
2026-06-30 via Nuitee
F
Françoise solo_traveller fr
9
Pros:

Emplacement top. Bon équipement de la chambre. Réfrigérateur, micro-ondes, bouilloire.
Style sympa. Possibilité rangement
Optimisation des surfaces

Cons:

Très petite. Il faut enjamber le lit pour ouvrir la fenêtre

2026-06-29 via Nuitee