Hotel Santa Marta Suites

Hotels
9 (393 reviews)
Via Santa Marta 4 , Milan , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great staff
Nice location
Cons:
Breakfast issues
Room cleaning issues

Categories

Cleanliness
8.46
There were some concerns about cleanliness related to the room not being cleaned during the stay.
Service
9.93
Mr. Peyman at the reception was highlighted as very helpful and accommodating.
Location
9.47
The hotel is in an excellent location, close to the city center.
Room Quality
8.42
Rooms were spacious but some needed renovation.
Amenities
8.95
Amenities such as the kitchenette were appreciated, but service issues were noted.
Value for Money
8.91
Expectations for service were not met for the price paid.
Food and Beverage
8.46
Breakfast was available but had limited options and extra costs.
Overall Experience
9.43
Despite some issues, the overall experience was positive and the hotel is recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:16

Property Description

Historical Charm in the Heart of Milan
Nestled in the historical centre of Milan on Via Santa Marta, our hotel exudes old-world charm with modern comforts.

Elegant Rooms and Culinary Delights
Indulge in our rooms featuring wood-beamed ceilings and antique furnishings, complemented by modern amenities like a minibar and flat-screen TV. Treat your taste buds at our on-site restaurant offering Italian delicacies and a variety of wines, including vegan and gluten-free options.

Prime Location for Exploring
Conveniently situated just 300 metres from the Duomo Metro stop, our hotel is a stone's throw away from La Scala Theatre and Cordusio Metro Station, making it the perfect base for exploring the vibrant city of Milan.

Ready to immerse yourself in the enchanting blend of history and luxury? Book your stay at Santa Marta Suites Hotel now.

Important information:

Please inform the property of the number of guests staying, children included, at the time of booking.

If you are require an invoice, please inform the property of your company details when booking.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 393 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
C
Colin solo_traveller nz
10
Pros:

Fantastic welcome from Payken. Excellent service all through our stay. Easy location for accessing local highlights. Onsite ristorante with good food and service. Very clean room with great service each day. Bed was really comfortable. Lift access was a real plus. Take time to visit the amazing balcony one flight of stairs up from level 5 to enjoy fantastic views over the city centre including Duomo di Milano spires. Highly recommended and would definitely stay again.

2026-05-24 via Nuitee
K
Katherine family_with_children us
10
Quiet street, but close to the sites. The staff were very friendly and helpful. Comfortable.
Pros:

Front desk staff were friendly and efficient. Suite was large.

Cons:

shower drain in Suite 1 was slow. Otherwise we LOVED the room.

2026-05-20 via Nuitee
J
Jaclyn couple gb
8
Great location, 15 mins to the Duomo, small boutique hotel full of charm.
Pros:

Great location and nice small boutique hotel!

Cons:

Limited breakfast menu and bit of dust on the headboard.

2026-05-19 via Nuitee
G
gytis family_with_children lt
9
2026-05-18 via Nuitee
K
Kaeshia solo_traveller gb
7
2026-05-18 via Nuitee
V
Vasco solo_traveller pt
7
Pros:

Conforto do quarto

2026-05-14 via Nuitee
F
Finn couple dk
9
Pros:

Skønt personale

2026-05-13 via Nuitee
D
Denis couple au
8
Great location in a wonderful city
Pros:

Great location within easy walking distance to all main Milan attractions and vibrant streets

2026-05-08 via Nuitee
S
SOPHIE extended_group fr
9
une escale pleine de charme
Pros:

trèsnbien situé et beaucoup de charme. Personnel attentionné. Super Terrasse

2026-05-05 via Nuitee
R
Rina family_with_children ch
7
2026-05-03 via Nuitee
M
Mike couple de
5
2026-05-03 via Nuitee
S
Simon couple gb
8
Great location, rooms need a lot of improvement.
Pros:

Location unbeatable. Bed was good. Beautiful roof terrace. Fantastic receptionist!

Cons:

The room lacked the design that one would expect at this price. The shower had pieces missing. Toilet had sometimes water running. Generally noisy.
Roof terrace service was very bad.

2026-04-26 via Nuitee
C
carrus solo_traveller it
10
2026-04-26 via Nuitee
H
Helen extended_group fr
7
A convenient and reasonably priced stay with character
Pros:

Historic charm, convenient location and neighborhood, friendly and helpful desk staff. The marble bathroom was very nice, with toiletries. The room was spacious, and made up for two beds, as requested. There were plenty of nice towels, and bathrobes.

Cons:

The room was hot, and we were told the heat had not been turned off all over the city of Milan yet, so there was no way to adjust the temperature. We opened the windows a little. There were no darkening curtains at the windows. There was a lot of noise from the rooftop terrace bar above, and from a room above. Housekeeping made the beds and brought toiletries, but for some reason did not vacuum or empty the bathroom trash.

2026-04-20 via Nuitee
L
Lorraine solo_traveller fr
4
Bruyant et clairement overpriced
Pros:

Au coeur de Milan. That's it

Cons:

Au coeur de Milan - et des rues touristiques et festives. Rapport qualité/prix insensé pour la qualité de literie, d'aménagement et le bruit - permanent - autour

2026-04-19 via Nuitee
R
Robin couple gb
8
2026-04-19 via Nuitee
B
Ben family_with_children gb
1
Would have been great if we had slept
Cons:

We were unable to sleep due to noise from the street and rooftop bar. We stayed with a toddler and were told there was nothing that could be done.

2026-04-16 via Nuitee
F
Florian couple ch
8
Central et calme
Pros:

L’emplacement est central et très calme la nuit.

Cons:

Il y a des casseroles et des assiettes mais pas de plaques de cuisson.

2026-04-16 via Nuitee
X
X1386KOjessicah Family
10
Charming hotel in Milan with excellent guest services associates!
Pros:

My partner & I stayed here over Christmas 2025 and would absolutely stay again! The hotel is very charming and within walking distance to attractions, while not being directly in the hustle & bustle. Peyman (guest services associate) is phenomenal! He happily called around to make reservations and arrangements for us during our stay, shared excellent recommendations, and was incredibly friendly.

2026-04-12 via Tripadvisor
M
Michel couple it
9
2026-04-12 via Nuitee