Hotel Santa Marta Suites

Hotels
9 (414 reviews)
Via Santa Marta 4 , Milan , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff
Nice location
Cons:
Breakfast issues
Room cleaning issues

Categories

Cleanliness
8.46
There were some concerns about cleanliness related to the room not being cleaned during the stay.
Service
9.93
Mr. Peyman at the reception was highlighted as very helpful and accommodating.
Location
9.47
The hotel is in an excellent location, close to the city center.
Room Quality
8.42
Rooms were spacious but some needed renovation.
Amenities
8.95
Amenities such as the kitchenette were appreciated, but service issues were noted.
Value for Money
8.91
Expectations for service were not met for the price paid.
Food and Beverage
8.46
Breakfast was available but had limited options and extra costs.
Overall Experience
9.43
Despite some issues, the overall experience was positive and the hotel is recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:16

Property Description

Historical Charm in the Heart of Milan
Nestled in the historical centre of Milan on Via Santa Marta, our hotel exudes old-world charm with modern comforts.

Elegant Rooms and Culinary Delights
Indulge in our rooms featuring wood-beamed ceilings and antique furnishings, complemented by modern amenities like a minibar and flat-screen TV. Treat your taste buds at our on-site restaurant offering Italian delicacies and a variety of wines, including vegan and gluten-free options.

Prime Location for Exploring
Conveniently situated just 300 metres from the Duomo Metro stop, our hotel is a stone's throw away from La Scala Theatre and Cordusio Metro Station, making it the perfect base for exploring the vibrant city of Milan.

Ready to immerse yourself in the enchanting blend of history and luxury? Book your stay at Santa Marta Suites Hotel now.

Important information:

Please inform the property of the number of guests staying, children included, at the time of booking.

If you are require an invoice, please inform the property of your company details when booking.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 414 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
C
Corina solo_traveller de
6
Great location and staff, but I will not be back.
Pros:

The location great to the dome is great and the staff was excellent.

Besides those two great points, I would not stay here again.

Cons:

The room was smelly from the bathroom, probably because of the heat. A lot of small things in the room were broken that need fixing, such as parts missing in wooden floor, bathroom features broken, coffee machine not working.

2026-06-26 via Nuitee
M
Melanie family_with_children us
7
A beautiful friendly clean place, in reach of many good sights.
Pros:

Good location only 5 minutes to Duomo and shopping and eateries. Pleasant decor and amazing breakfast with friendly helpful staff.

Cons:

Our room was adjacent to the stairway to the restaurant, which was open until 11. That meant a lot of noise including wait staff rolling a loud cart from the elevator, and guests coming and going loudly right at our door. That made it difficult to relax and sleep. We would have liked a quieter room.

2026-06-23 via Nuitee
M
Melinda Latifa couple se
8
2026-06-21 via Nuitee
N
Nasser solo_traveller sa
10
2026-06-19 via Nuitee
L
Lee couple au
8
Beautifully restored historic building in a great location close to the Duomo.
Pros:

Breakfast was good but restaurant staff were a little off hand.

Cons:

There were no tissues in the bathroom and the television didn’t work.
The rooftop terrace was always booked by restaurant guests meaning hotel guests missed out.

2026-06-15 via Nuitee
J
Jesse couple us
10
Pros:

Very kind staff and cleanliness

2026-06-13 via Nuitee
M
MARIBEL couple us
10
Great location / Great staff
Pros:

The location could not be better not too far but not too close to the crow and loud noise.

The staff A plus, Princess and Peyman were very pleasant and attentive to our needs. The both were a delight.

Cons:

Furniture in rooms could be improved.

2026-06-12 via Nuitee
P
Peter couple ch
10
2026-06-11 via Nuitee
T
Terrie solo_traveller au
10
Very enjoyable helpful staff and great location close to Duomo and other highlights
Pros:

Close to centre

2026-06-10 via Nuitee
N
Nicole solo_traveller us
9
2026-06-07 via Nuitee
M
Monika solo_traveller at
10
Pros:

Hab ein Upgrade auf eine bessere Zimmerkategorie bekommen! Das war eine schöne Überraschung. Va Peyman an der Rezeption war unglaublich hilfsbereit und hat tolle Tips gegeben um die schönsten Plätze der Stadt zu finden. Zimmer war supergroß, im Bad mehr als das sonst übliche vorhanden. Top!

2026-06-07 via Nuitee
G
Gary couple us
10
Perfect spot for visiting Milano
Pros:

Always a lovely stay at Santa Maya Suites (our 3rd visit). Convenient to the Duomo area of town, many museums, La Scala, and more restaurants and cafes than anyone could ask for, yet situated in a small alley that provides quiet nights. Staff is always friendly and attentive, and happily arranged both restaurant reservations and taxi pickup.

Cons:

Nothing to dislike.

2026-06-07 via Nuitee
V
Vincenzo solo_traveller au
10
Classic and close to everything
Pros:

It was absolutely fantastic. The staff were excellent. We would come back to this hotel. Thankyou Peyman (Paypal), Patricia and Princess. Xx

Cons:

Nothing. Loved everything

2026-06-06 via Nuitee
E
Eduardo couple il
8
The guy at the reception (forgot his name) was very friendly and had great recommendations
Pros:

Large comfortable room.
Nice shower
Amazing location.

Cons:

Toiletries, so-so. Too small to handle.
Soap and shampoo :(

2026-06-04 via Nuitee
M
Merydith couple au
7
2026-06-04 via Nuitee
A
Angie solo_traveller be
10
2026-06-03 via Nuitee
S
SpiderandMadge Solo travel
10
Exemplary customer service
Pros:

I want to thank Peyman Kafshdoozha who was on reception duty while I stayed at the Santa Marta Suites for the exceptional customer service he gave me. I was compromised with a hip injury and he organised my departure and help with luggage in such a generous and thoughtful way. His knowledge of the city is thorough and he is open and personable and can communicate in many languages. He is a great asset to the hotel.

2026-06-02 via Tripadvisor
R
Roslyn McFarland couple au
9
Pros:

The decor was lovely. And the staff were simply wonderful.

2026-06-01 via Nuitee
M
Michal solo_traveller ch
10
2026-05-31 via Nuitee
M
Michal solo_traveller ch
10
2026-05-31 via Nuitee