Hotel Casa Gonzalez

Hotels
9.2 (563 reviews)
Rio Sena 69 Colonia Cuauhtemoc , Mexico City , mx

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Weak WiFi
Room temperature issues
Noise from the street

Categories

Cleanliness
8.53
Some reviewers mentioned issues with cleanliness and minor details that may need attention, but overall it is acceptable for the hotel tier.
Service
10
Multiple comments highlighted the personalized and friendly service provided by the staff.
Location
9.5
The hotel's location received positive feedback for being central and close to various attractions.
Room Quality
8.54
While some rooms are spacious and comfortable, there were comments about noise and temperature issues.
Amenities
8.99
Amenities are considered adequate, though some guests mentioned the absence of certain items such as coffee machines.
Value for Money
9.52
Guests felt that the pricing is reasonable compared to similar hotels in the area.
Food and Beverage
8.98
Breakfast was generally found satisfactory and reasonably priced, though not exceptional.
Overall Experience
9.53
Overall experiences were mostly positive, with guests expressing satisfaction despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:49

Property Description

Patios and Gardens:
Experience a tranquil stay at our hotel in Mexico City's Cuauhtémoc neighbourhood, surrounded by charming patios and lush gardens.

Spacious and Bright Rooms:
Relax in our bright and spacious rooms featuring hardwood floors and a fan for your comfort. Choose from rooms with a terrace or balcony, all equipped with a private bathroom for your convenience.

Convenient Location:
Located just a 3-minute walk from Paseo de la Reforma Avenue and less than 2 km from Bosque de Chapultepec Park, Hotel Casa Gonzalez offers easy access to key attractions like Chapultepec Forest, museums, Chapultepec Castle, and the National Auditorium.

Book now to immerse yourself in the beauty and culture of Mexico City at Hotel Casa Gonzalez.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for MXN 300 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 563 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
S
Stella • couple • us
10
I truly enjoyed staying at hotel, Casa Gonzalez, and in my future visits. I will probably stay there.
Pros:

This hotel was clean and close to many shopping areas and restaurants.

Cons:

The weather was warm and each room had its own little fan, which was very helpful

2026-05-30 • via Nuitee
L
lucia capuzzi • solo_traveller • it
10
stupendo
Pros:

posto stupendo nel cuore della città

2026-05-30 • via Nuitee
R
Rui Tai • solo_traveller • us
10
2026-05-28 • via Nuitee
P
Parnell • couple • ca
5
Was fine
Pros:

Expensive

Cons:

Small portions

2026-05-21 • via Nuitee
K
Kelly • solo_traveller • de
8
2026-05-16 • via Nuitee
M
melina • couple • us
9
2026-05-15 • via Nuitee
B
Bertille • couple • vn
7
2026-05-15 • via Nuitee
J
Jonathan • couple • mx
10
Excelente lugar para descansar
Pros:

La zona en la que se encuentra es segura, el lugar cuenta con varias áreas verdes, la cama king size muy muy cómoda

Cons:

Todo bien

2026-05-12 • via Nuitee
U
Urrego Buitrago • couple • mx
10
Un hotel súper bello, central y tranquilo
Pros:

La habitación súper bella con balcón vista hermosa la cama increíble

2026-05-10 • via Nuitee
M
Mary Ann • couple • mx
8
Our go to place in CDMX because of location, staff, cleanliness and wonderful breakfasts. It’s hit or miss on the food
Pros:

Beautiful gardens, wonderful staff, really good restaurant

Cons:

Problems with our toilet, nowhere to put our toiletries in the bathroom

2026-05-05 • via Nuitee
M
Mauren • extended_group • us
7
Charming well located environment. Room not charming.
Pros:

Beautiful secured court yard. Room was nothing special. Staff friendly but dinnot offer anything extra.

Cons:

More friendly

2026-05-03 • via Nuitee
M
Maxine • solo_traveller • au
9
I really enjoyed my stay
Pros:

The garden and setting of the hotel is beautiful, relaxing and peaceful.

Cons:

Nothing

2026-05-03 • via Nuitee
S
Scott • couple • us
10
Pros:

Rooms were clean. Beds were comfy. Friendly and helpful staff. Excellent location

2026-04-30 • via Nuitee
L
Lucas • solo_traveller • br
10
Pros:

Tudo incrível, superou minhas expectativas. Hotel limpo, organizado e muito confortável. Quartos grandes, arejados e com camas maravilhosas!

2026-04-28 • via Nuitee
S
Su • couple • au
8
2026-04-24 • via Nuitee
S
Sinan • solo_traveller • qa
8
2026-04-20 • via Nuitee
P
Piotr • solo_traveller • pl
10
Nice hotel with history
Pros:

Great location, a very nice building and the decoration of the room has a unique touch to it.

Cons:

The doors and windows are a bit old and it's difficult to find the entrance but overally it's not something that would stop me from staying again.

2026-04-17 • via Nuitee
M
Mountainscafeforest • family_with_children • au
10
Very spiffy
Pros:

Best place ive ever stayed. Ttly frothed it!

Cons:

The grass wax a touch too green and crunchy.

2026-04-17 • via Nuitee
J
JOHN • solo_traveller • ca
9
Pros:

Great location near Paseo de la Reforma, beautiful grounds.

Cons:

Nothing I did not like.

2026-04-14 • via Nuitee
T
Thomas • couple • fr
9
Un bonne adresse à recommander.
Pros:

Très bonne localisation, jardin agréable et bon petit déjeuner.

2026-04-12 • via Nuitee