Hotel Casa Gonzalez

Hotels
9.2 (570 reviews)
Rio Sena 69 Colonia Cuauhtemoc , Mexico City , mx

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Weak WiFi
Room temperature issues
Noise from the street

Categories

Cleanliness
8.53
Some reviewers mentioned issues with cleanliness and minor details that may need attention, but overall it is acceptable for the hotel tier.
Service
10
Multiple comments highlighted the personalized and friendly service provided by the staff.
Location
9.5
The hotel's location received positive feedback for being central and close to various attractions.
Room Quality
8.54
While some rooms are spacious and comfortable, there were comments about noise and temperature issues.
Amenities
8.99
Amenities are considered adequate, though some guests mentioned the absence of certain items such as coffee machines.
Value for Money
9.52
Guests felt that the pricing is reasonable compared to similar hotels in the area.
Food and Beverage
8.98
Breakfast was generally found satisfactory and reasonably priced, though not exceptional.
Overall Experience
9.53
Overall experiences were mostly positive, with guests expressing satisfaction despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:49

Property Description

Patios and Gardens:
Experience a tranquil stay at our hotel in Mexico City's Cuauhtémoc neighbourhood, surrounded by charming patios and lush gardens.

Spacious and Bright Rooms:
Relax in our bright and spacious rooms featuring hardwood floors and a fan for your comfort. Choose from rooms with a terrace or balcony, all equipped with a private bathroom for your convenience.

Convenient Location:
Located just a 3-minute walk from Paseo de la Reforma Avenue and less than 2 km from Bosque de Chapultepec Park, Hotel Casa Gonzalez offers easy access to key attractions like Chapultepec Forest, museums, Chapultepec Castle, and the National Auditorium.

Book now to immerse yourself in the beauty and culture of Mexico City at Hotel Casa Gonzalez.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for MXN 300 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 570 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
M
Mohamed couple eg
10
Value for money
Pros:

Location is amazing. Breakfast was very nice. Staff was very friendly

2026-07-03 via Nuitee
J
Jessica solo_traveller ca
9
Charming little nature oasis in the city!
Pros:

Beautiful hotel! The rooms are inside an inner courtyard which is also a beautiful garden. It's very peaceful and there are tons of birds! The room is nice and the mattress was comfortable. I appreciated the various pillow options! Very friendly staff and good food in the restaurant. Would stay again!

Cons:

A small shelf to put toiletries in the bathroom would have been nice. Maybe a small fridge in the little walk-in closet could be good too, but no dealbreakers for me here.

2026-07-01 via Nuitee
M
Mejia couple us
8
Very nice
Pros:

Everyone , Excellent ,Israel the gardener willing to explain about the garden , reception, the waiter , almost a Veterinarian doctor, friendly, we are going back very soon , Thank you

Cons:

The smell in the bathroom , of unit 114, when drain uncover, very uncomfortable,

2026-06-29 via Nuitee
C
Carolina couple cl
9
Muy buen lugar para conocer la ciudad. Excelente relación precio calidad
Pros:

Muy bien ubicado.
Instalaciones coloniales.
Muy buena limpieza.
Excelente servicio al desayuno.

2026-06-27 via Nuitee
S
Simon solo_traveller ch
9
2026-06-22 via Nuitee
N
Nabiel extended_group us
10
2026-06-20 via Nuitee
J
Jack solo_traveller us
10
Lugar perfecto
Pros:

La tranquilidad del hotel y las instalaciones

Cons:

El ventilador del techo no funcionaba bien, otro día mas y se caía.. afortunadamente pedimos un ventilador extra y todo bien.

2026-06-19 via Nuitee
M
Maria Guadalupe couple mx
9
Pros:

La ubicación del hotel, el servicio, la limpieza

Cons:

Que pongan toallas faciales en el baño

2026-06-16 via Nuitee
M
Michael solo_traveller us
10
2026-06-07 via Nuitee
B
Bakhuysen couple nl
8
Pros:

Perfect

Cons:

Nothing

2026-06-07 via Nuitee
S
Stella couple us
10
I truly enjoyed staying at hotel, Casa Gonzalez, and in my future visits. I will probably stay there.
Pros:

This hotel was clean and close to many shopping areas and restaurants.

Cons:

The weather was warm and each room had its own little fan, which was very helpful

2026-05-30 via Nuitee
L
lucia capuzzi solo_traveller it
10
stupendo
Pros:

posto stupendo nel cuore della città

2026-05-30 via Nuitee
R
Rui Tai solo_traveller us
10
2026-05-28 via Nuitee
P
Parnell couple ca
5
Was fine
Pros:

Expensive

Cons:

Small portions

2026-05-21 via Nuitee
K
Kelly solo_traveller de
8
2026-05-16 via Nuitee
M
melina couple us
9
2026-05-15 via Nuitee
B
Bertille couple vn
7
2026-05-15 via Nuitee
J
Jonathan couple mx
10
Excelente lugar para descansar
Pros:

La zona en la que se encuentra es segura, el lugar cuenta con varias áreas verdes, la cama king size muy muy cómoda

Cons:

Todo bien

2026-05-12 via Nuitee
U
Urrego Buitrago couple mx
10
Un hotel súper bello, central y tranquilo
Pros:

La habitación súper bella con balcón vista hermosa la cama increíble

2026-05-10 via Nuitee
M
Mary Ann couple mx
8
Our go to place in CDMX because of location, staff, cleanliness and wonderful breakfasts. It’s hit or miss on the food
Pros:

Beautiful gardens, wonderful staff, really good restaurant

Cons:

Problems with our toilet, nowhere to put our toiletries in the bathroom

2026-05-05 via Nuitee