Quality Apartments Banksia Albany

Hotels
Quality Inn
8.8 (1120 reviews)
212 Albany Highway , Albany , au

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Good location
Cons:
Some amenities lacking
Parking slope could be improved
Dining area crowded during breakfast

Categories

Cleanliness
8.55
Overall, cleanliness was highly praised, although some comments mentioned minor issues.
Service
9.22
Consistently highlighted as friendly and accommodating across multiple reviews.
Location
8.76
Convenient location mentioned, though with some concerns regarding access.
Room Quality
8.61
Rooms generally described as clean and comfortable with some mentions of missing amenities.
Amenities
8.92
Good variety and quality of amenities, despite some minor complaints.
Value for Money
8.6
Good value overall, although some facilities were noted as lacking.
Food and Beverage
8.75
Positive remarks about the breakfast, yet some issues with dining room crowding.
Overall Experience
9.01
Overall sentiment is positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:47

Property Description

Luxurious Apartments with Modern Amenities

Spa Baths and BBQ Facilities

Convenient Location Near City Centre and Attractions

Experience the epitome of luxury at Quality Apartments Banksia Albany. Indulge in the comfort of air-conditioned apartments featuring state-of-the-art amenities like flat-screen TVs and fully equipped kitchens. Unwind in the spa bath available in most apartments, or enjoy a BBQ with friends and family at the on-site facilities. With a prime location just minutes away from the city center and popular attractions, your stay at Quality Apartments Banksia Albany promises convenience and relaxation. Book now to secure your luxurious retreat in Albany.

Important information:

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

Reception hours are as follows:
Monday to Friday: 07:00 until 19:00
Weekends and Public Holidays: 07:00 until 17:00
If you expect to arrive after reception opening hours, please inform Quality Suites Banksia Gardens in advance, using the contact details found on the booking confirmation.

Please note that for breakfast included rates, breakfast is continental.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ALH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 1120 reviews
Cleanliness: 8.55
Service: 9.22
Location: 8.76
Room Quality: 8.61
Amenities: 8.92
Value for Money: 8.6
Food and Beverage: 8.75
Overall Experience: 9.01
A
Alejandro extended_group au
10
We really enjoyed
Pros:

Close to everything

Cons:

A bit dated

2026-06-12 via Nuitee
R
Reece family_with_children au
8
2026-06-12 via Nuitee
B
Brock extended_group au
10
2026-06-09 via Nuitee
W
Wayne couple au
5
Insta Vs reality here. Room much more dated than images on website.
Pros:

Central location, friendly staff, easy check-in/out, parking at your door.

Cons:

I had room 12 and it was a very dated room, very poor value at $219 per night in off season, so won’t stay here again.

These places all encourage us to book direct (so they don’t lose 30% of the revenue), yet when comparing pricing there was no difference at all compared to booking through a booking engine (obviously booking engines state in their contract providers must not advertise lower prices than what’s available to the booking engine) and its both far easier to book through the booking engine and you have the ability to rate and review afterwards which is something you won’t get to do on the providers own site.
Hint: if you want people to book directly, and you can’t advertise a lower price than booking engines, at least value add, offer free parking, breakfast, snacks etc as a benefit for saving you 30% on fees.

The website photos make the units appear somewhat newer and more modern than they are so they are using images that are either heavily retouched or were taken when the room was new, and that must have been years ago.

Cleaners need to do a much better job here. PowerPoints dirty, very dusty throughout on surfaces, ledges on top of mirror and window sills, fan blades all quite dirty.

Stove top grotty and very old, some rusting on burners and the main kitchen floor still had food crumbs around it.

Room 12 needs an update!

2026-06-08 via Nuitee
L
Ll couple au
10
2026-06-06 via Nuitee
R
Ruth solo_traveller au
10
2026-06-05 via Nuitee
D
Delia family_with_children au
9
Overall, the place was nice & comfortable.
Pros:

Very good breakfast selection & the staffs were superb.
They were very attentive & hospitable.

Cons:

Lack of bath mat in the bathroom. It might have been better if those were provided to keep the floor dry on the bathroom after shower.

2026-06-01 via Nuitee
S
Sharon solo_traveller au
8
2026-05-30 via Nuitee
C
cledwin solo_traveller au
8
2026-05-30 via Nuitee
B
Bazardari family_with_children au
9
Amazing
Pros:

Super clean, comfortable and great breakfast.

Cons:

Did not have dairy free option milk.

2026-05-25 via Nuitee
U
Uday family_with_children au
10
2026-05-24 via Nuitee
M
malcolm extended_group au
8
Pros:

Great

Cons:

All good

2026-05-23 via Nuitee
W
Wayne family_with_children au
5
Just OK
Pros:

Location.

Cons:

Very small two-bedroom apartment. Very tight parking especially for larger cars / SUV. Should not have to ask for ironing board in an apartment with washing machine and dryer.

2026-05-19 via Nuitee
R
Reuben solo_traveller au
5
2026-05-18 via Nuitee
S
S M Mahbubul solo_traveller au
8
2026-05-17 via Nuitee
K
Kylie extended_group au
8
2026-05-17 via Nuitee
J
Jodie family_with_children au
10
Thank you for having us x
Pros:

We love staying there, caters for all our needs

Cons:

Nothing

2026-05-15 via Nuitee
P
Peter solo_traveller au
9
2026-05-12 via Nuitee
J
Janith couple au
10
2026-05-10 via Nuitee
P
Patti extended_group au
7
2026-05-10 via Nuitee