easyHotel Newcastle

Hotels
easyHotel
8 (6409 reviews)
Proctor House, 23-29 Side , Newcastle upon Tyne , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Size

Categories

Cleanliness
6.25
Multiple reviews mention issues with cleanliness, including hair in the bedding and dirty rooms.
Service
9.25
Overall sentiment is positive with reviews highlighting helpful and friendly staff.
Location
9.25
Many reviews consistently emphasize the great location as a major advantage.
Room Quality
7.25
Rooms reported as tiny and basic, though some were comfortable; reflects mixed sentiment.
Amenities
7.25
Limited amenities were mentioned; some reviews expressed disappointment over missing basics like a kettle.
Value for Money
8.25
A balance of budget-friendly mentions paired with complaints on room quality and size.
Food and Beverage
8.25
Not explicitly mentioned, but general sentiment towards available services is neutral.
Overall Experience
8.25
Positive overall experience but with significant room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:48

Property Description

Modern Accommodation with WiFi Access

Convenient Amenities

Prime Location in Newcastle

Book your stay at easyHotel Newcastle today for a comfortable and hassle-free experience!

Important information:

The property does not accept cash payments. All payments must be processed either by debit or credit card.

There is a supplementary charge for extras such as use of the high-speed WiFi.

Guests under 18 years of age must be accompanied by an adult during their stay.

Please note that this property cannot accommodate guests wishing to self-isolate.

Please note that our normal check-in time is at 15:00 and check-out time is at 10:00.

Please note that early check-in from 11:00 and late check-out until 13:00 are subject to availability.

Late check-out is available upon request.

Please note that an additional charge of GBP 20 is applicable for early check-in and GBP 20 per room is applicable for late check-out.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required.

At least 1 guest per room must be aged 18 years or older. Minors are not permitted to stay unaccompanied.

Complimentary cleaning service is offered every 6 days.

Please note that this property allows guide dogs.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NCL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 6409 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
N
Neşe solo_traveller tr
8
Pros:

The location and rooms are great

Cons:

5 pound storage is too much. A lot of hotels provide free storage but I didn't like Easy hotel's policy

2026-05-30 via Nuitee
S
Smith couple gb
7
2026-05-30 via Nuitee
D
Dilyn couple gb
10
2026-05-30 via Nuitee
T
Thomas solo_traveller gb
8
2026-05-30 via Nuitee
R
Ryan couple gb
7
2026-05-30 via Nuitee
Z
zettie94 solo_traveller ch
4
Pros:

Es war günstig.

Cons:

- im Zimmer und auf dem ganzen Stock hat es gestunken. Die Lüftung hat nicht funktioniert und vor den kleinen Fenstern ist direkt die Abluft des danebenliegenden Restaurants.
- es gab keine WC-Bürste
- in der Nacht hat jemand auf dem Gang rumgebrüllt.

2026-05-30 via Nuitee
S
Sundas solo_traveller gb
8
2026-05-29 via Nuitee
M
Michelle couple gb
10
Perfect for a short trip and so handy to everywhere!
Pros:

Excellent! Very accommodating for a late check out! Very much appreciated x

2026-05-28 via Nuitee
S
Stephen solo_traveller gb
8
Great with plenty of bars around and hotel readable priced?
Pros:

Not existed

Cons:

A bar breakfast and suitable seating in reception but it was in the centre of town?

2026-05-28 via Nuitee
D
derek solo_traveller gb
8
Use monthly.. post locality work &social evening..
Pros:

Location, accessibility, affordability & booking ease..

Cons:

All good..

2026-05-28 via Nuitee
T
Teigan solo_traveller gb
9
2026-05-27 via Nuitee
M
Mary solo_traveller gb
9
Pros:

Perfect for my stay. Immaculately clean, quiet and centrally located. I got the room for a very reasonable rate indeed.

2026-05-27 via Nuitee
M
Maud solo_traveller fr
6
Pros:

La qualité de la literie et, en dépit de l'absence de fenêtre, il n'y avait pas de sensation désagréable (renfermement, petitesse de la chambre, etc.)
L'hôtel est très propre et grand.

Malgré son emplacement dans le bas de la ville (près du Tyne), nous ne sommes loin de rien.

Cons:

Le personnel d'accueil n'a pas été particulièrement agréable, que ce soit au check-in ou à la remise des clés. Le ton était relativement froid et on ne nous a communiqué aucune information que ce soit sur les offres de l'hôtel, des informations sur la ville ou plus de détails concernant les frais additionnels pour le check in early.
La même personne, qui nous avait accueilli, a récupéré nos clés le lendemain matin et n'a même pas daigné nous dire bonjour ou ne serait-ce que nous sourire, étant au téléphone.
Toutefois, un jeune homme présent en fin de journée a été plus cordial, ce qui a été appréciable.

Autre point négatif et qui n'est peut être pas du fait de l'hôtel, l'alarme à incendie s'est déclenché par accident en pleine nuit. C'est dommage qu'il y ait ce genre d'incidents, notamment quand on est de passage dans la ville avant d'entamer un long voyage et que le sommeil est primordial.

2026-05-26 via Nuitee
A
Amy solo_traveller gb
4
Pros:

Easy check in and good location

Cons:

Very uncomfortable beds

2026-05-26 via Nuitee
R
Roslyn solo_traveller gb
7
Pros:

Felt was very safe as each area had to be accessed by card

2026-05-26 via Nuitee
D
Debbie solo_traveller au
8
2026-05-26 via Nuitee
S
Stephanie solo_traveller gb
1
Ground floor windows don't lock. Not safe at all!
Pros:

Staff helped move me to a new room but I believe gave the same room to another guest as they've really full. This room was not safe.

Cons:

I was given a room looking onto a filthy courtyard full of rubbish and accessible from the street. The window was broken and didn't close or lock, and could be pushed open from this courtyard. Not safe at all, especially for a single woman. Most hotels have policies where they won't put women in ground floor rooms. I certainly won't be staying again.

2026-05-25 via Nuitee
D
Dawn solo_traveller gb
10
2026-05-25 via Nuitee
L
Lloyd1968. solo_traveller gb
10
Pros:

Returning customer

2026-05-24 via Nuitee
A
Alan solo_traveller gb
9
2026-05-23 via Nuitee