Embassy Suites Louisville Downtown

Hotels
•
Embassy Suites Hotels
8.8 (915 reviews)
501 South Fourth Street , Louisville , us

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Children allowed

Facilities

ATM/banking
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Free beach shuttle
Pool sun loungers
See all facilities

Review Highlights

Pros:
Great location
Friendly and professional staff
Clean rooms
Cons:
Valet service improvements needed
Housekeeping issues
Food quality inconsistencies

Categories

Cleanliness
8.38
Some reviews mentioned cleanliness issues such as below-average housekeeping service.
Service
9.35
The staff was frequently described as friendly and professional.
Location
9.39
Multiple reviews highlighted the hotel's excellent location, especially for local attractions.
Room Quality
8.34
Rooms were mentioned as clean but some guests felt they did not match advertised photos.
Amenities
8.87
Amenities like the breakfast and vending machines were appreciated, but some felt improvements are needed.
Value for Money
8.83
Most reviews expressed that the hotel was worth the cost, with some minor complaints.
Food and Beverage
8.38
Breakfast received mixed reviews with some praising it and others finding it lacking in variety.
Overall Experience
8.85
The overall sentiment was positive with recommendations for others to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:47

Property Description

Prime Location near Entertainment District
Located next to Fourth St. Live!, our historic downtown Louisville hotel offers proximity to Whiskey Row and top attractions.

Luxurious Amenities for Comfort
Enjoy an indoor pool, 24-hour fitness centre, and complimentary cook-to-order breakfast. Relax in rooms with a separate seating area, sofa bed, and 46-inch HDTV.

Convenience and Dining Options
Benefit from a 24-hour business centre, 15,000 sq. ft. of event space, and on-site fine dining at Catch 23. Unwind at our nightly complimentary reception with snacks and beverages.

Book your stay at Embassy Suites Louisville Downtown for a memorable experience in the heart of the city.

Important information:

Please note the pool and gym are closed and breakfast service is suspended until further notice. Breakfast will be offered in a grab-and-go bag option at this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.8
Based on 915 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
J
Jordan • extended_group • us
10
It was super close to the bars
Pros:

Beautiful

Cons:

Clean

2026-06-09 • via Nuitee
O
Owens • couple • us
9
We enjoyed our stay.
Pros:

The room was nice.

Cons:

N/A

2026-06-08 • via Nuitee
H
Hale • family_with_children • us
8
The lobby was beautiful other areas need updated.
Pros:

The location.

Cons:

The room had things broken and needed updated.

2026-06-08 • via Nuitee
L
LESLIE • family_with_children • us
9
Wonderful! Needs new mattresses
Pros:

Everything was wonderful

Cons:

Our mattress was worn to sink in the middle

2026-06-02 • via Nuitee
C
Carleen • family_with_children • us
8
Expensive and quite fancy.
Pros:

Breakfast was good. Nice selection. Beds were comfortable.

Cons:

Tub was extremely slippery. I fell getting in to take a shower and daughter almost fell. I caught myself but I did end up with a bruise. Parking was expensive so we opted to park in local garage. This just meant we had to walk with luggage which was not ideal. Was not prepared for the $100/room upfront fee. It was reversed, but it held up $200 for a few days. Originally stayed there because we thought it was closer to where we wanted to go. It turned out not to be the case.

2026-06-02 • via Nuitee
A
April • couple • us
10
2026-05-31 • via Nuitee
H
Hammack • extended_group • us
8
Very nice
Pros:

The building

Cons:

The small room

2026-05-29 • via Nuitee
V
Victoria • couple • us
10
2026-05-25 • via Nuitee
M
michele • couple • us
8
2026-05-24 • via Nuitee
K
Karlie • couple • us
3
My stay was fine. Just uncomfortably hot. Don’t recommend if you don’t like to be hot
Pros:

The location was great.

Cons:

Our room was uncomfortably hot. Made it difficult to sleep.

2026-05-23 • via Nuitee
E
Erica • solo_traveller • us
10
2026-05-18 • via Nuitee
D
David • solo_traveller • gb
1
Don’t stay here.
Pros:

Good location.

Cons:

Unbearable room with the noisiest aircon I’ve ever known. And they knew that because the engineer showed us all the attempts to improve it. Worst hotel room I’ve stayed in years and will be seeking refund.

2026-05-13 • via Nuitee
L
Laine • family_with_children • us
8
Great location and decor and cleanliness was on point.
Pros:

Very clean and well maintained

Cons:

Water pressure was very low in bathroom sink and shower

2026-05-13 • via Nuitee
L
lynn • solo_traveller • us
10
2026-05-11 • via Nuitee
L
lynn • family_with_children • us
10
2026-05-11 • via Nuitee
W
Warstler • couple • us
10
Pros:

Close to everything

2026-05-11 • via Nuitee
T
Thiago • extended_group • br
10
2026-05-10 • via Nuitee
B
Barton • family_with_children • us
10
2026-05-09 • via Nuitee
M
Margaret • solo_traveller • us
5
2026-05-08 • via Nuitee
K
Kaddah • solo_traveller • us
8
2026-05-06 • via Nuitee