Embassy Suites Louisville Downtown

Hotels
Embassy Suites Hotels
8.8 (904 reviews)
501 South Fourth Street , Louisville , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and professional staff
Clean rooms
Cons:
Valet service improvements needed
Housekeeping issues
Food quality inconsistencies

Categories

Cleanliness
8.38
Some reviews mentioned cleanliness issues such as below-average housekeeping service.
Service
9.35
The staff was frequently described as friendly and professional.
Location
9.39
Multiple reviews highlighted the hotel's excellent location, especially for local attractions.
Room Quality
8.34
Rooms were mentioned as clean but some guests felt they did not match advertised photos.
Amenities
8.87
Amenities like the breakfast and vending machines were appreciated, but some felt improvements are needed.
Value for Money
8.83
Most reviews expressed that the hotel was worth the cost, with some minor complaints.
Food and Beverage
8.38
Breakfast received mixed reviews with some praising it and others finding it lacking in variety.
Overall Experience
8.85
The overall sentiment was positive with recommendations for others to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:47

Property Description

Prime Location near Entertainment District
Located next to Fourth St. Live!, our historic downtown Louisville hotel offers proximity to Whiskey Row and top attractions.

Luxurious Amenities for Comfort
Enjoy an indoor pool, 24-hour fitness centre, and complimentary cook-to-order breakfast. Relax in rooms with a separate seating area, sofa bed, and 46-inch HDTV.

Convenience and Dining Options
Benefit from a 24-hour business centre, 15,000 sq. ft. of event space, and on-site fine dining at Catch 23. Unwind at our nightly complimentary reception with snacks and beverages.

Book your stay at Embassy Suites Louisville Downtown for a memorable experience in the heart of the city.

Important information:

Please note the pool and gym are closed and breakfast service is suspended until further notice. Breakfast will be offered in a grab-and-go bag option at this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.8
Based on 904 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
D
David solo_traveller gb
1
Don’t stay here.
Pros:

Good location.

Cons:

Unbearable room with the noisiest aircon I’ve ever known. And they knew that because the engineer showed us all the attempts to improve it. Worst hotel room I’ve stayed in years and will be seeking refund.

2026-05-13 via Nuitee
L
Laine family_with_children us
8
Great location and decor and cleanliness was on point.
Pros:

Very clean and well maintained

Cons:

Water pressure was very low in bathroom sink and shower

2026-05-13 via Nuitee
W
Warstler couple us
10
Pros:

Close to everything

2026-05-11 via Nuitee
L
lynn solo_traveller us
10
2026-05-11 via Nuitee
L
lynn family_with_children us
10
2026-05-11 via Nuitee
T
Thiago extended_group br
10
2026-05-10 via Nuitee
B
Barton family_with_children us
10
2026-05-09 via Nuitee
M
Margaret solo_traveller us
5
2026-05-08 via Nuitee
K
Kaddah solo_traveller us
8
2026-05-06 via Nuitee
A
Angel couple us
10
2026-05-05 via Nuitee
C
Charity couple us
10
2026-05-05 via Nuitee
A
Angel couple us
10
2026-05-05 via Nuitee
A
Angel couple us
10
Had an amazing time
Pros:

It smelled amazing

Cons:

Parking I received a ticket

2026-05-05 via Nuitee
S
StatusSin couple us
7
Pros:

The room was excellent with great space and cleanliness. The bathroom had a nice and spacious shower with good power. The couch and rest area was great for getting ready and relaxing before enjoying the town. The location next to popular louisville areas made it easy to enjot the city with just a walk.

Cons:

There was no natural lighting in the room and the one window opened up to a manufactured space that was on floor level, disallowing privacy if the blinds were not drawn.

2026-05-03 via Nuitee
M
Moss couple us
10
2026-05-02 via Nuitee
K
Karen extended_group us
10
Hotel was clean, fresh, updated. Carpets were clean and looked new.
Pros:

Quiet, clean
Brought out more coffee when pot emptied at 920 am

Cons:

Breakfast….ended too early for me. Omelette was overcooked. Nice selection, just didn’t have enough time to enjoy it.

2026-04-28 via Nuitee
S
Suellen solo_traveller us
4
2026-04-26 via Nuitee
D
David couple us
9
2026-04-26 via Nuitee
R
Ricky couple us
8
Overall great stay
Pros:

Proximity to everything.

Cons:

AC wasn’t cooling the small room very well

2026-04-23 via Nuitee
J
Jennifer couple us
10
Better than the Gault House
Pros:

Felt fancy

Cons:

Nothing

2026-04-23 via Nuitee