Hotel Brossard, an Ascend Collection Hotel

Hotels
Ascend Collection
8.4 (6185 reviews)
7365 boulevard Marie-Victorin , Brossard , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Breakfast variety needs improvement
Cleanliness could be better

Categories

Cleanliness
8.03
Some comments indicated room cleanliness was acceptable but could improve.
Service
8.7
Numerous reviews praised the staff's friendliness and helpfulness.
Location
9.04
Many guests appreciated the convenient location close to the city.
Room Quality
8.39
Rooms were described as comfortable, though some noted issues with noise.
Amenities
8.12
Amenities were fairly decent but some guests wished for better offerings.
Value for Money
8.48
Many guests found the hotel reasonably priced for the quality.
Food and Beverage
7.93
Breakfast options received mixed reviews, indicating room for improvement.
Overall Experience
8.5
Overall feedback from guests was positive, with several stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:28

Property Description

Luxurious Accommodations
Hotel Brossard offers elegantly decorated rooms featuring modern amenities such as iPod docking stations and flat-screen plasma TVs. The chateau-style furniture adds a touch of sophistication to your stay.

Convenient Location
Situated just a short drive from downtown Montreal and St. Helen’s Island, Hotel Brossard provides easy access to popular attractions like the Montreal Casino. The proximity to the Champlain Bridge and the airport makes traveling a breeze.

Exceptional Services
Enjoy a complimentary continental breakfast and stay connected with free in-room Wi-Fi and wired internet. The 24-hour front desk ensures your needs are always met, whether it's arranging dry cleaning or providing safety deposit boxes.

Experience luxury and convenience at Hotel Brossard. Book your stay now for a memorable experience!

Important information:

Please note that guests must be 18 years or older to stay in a room, unless accompanied by an adult. Children 17 years or younger cannot occupy a room without the presence of an adult at all times.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 25 per person per night when using an available cot.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 6185 reviews
Cleanliness: 8.03
Service: 8.7
Location: 9.04
Room Quality: 8.39
Amenities: 8.12
Value for Money: 8.48
Food and Beverage: 7.93
Overall Experience: 8.5
I
Inspire817365 Family
2
stay somewhere else
Pros:

Do yourself a favor and stay somewhere else.

After traveling extensively and staying in hotels all over the world, this is the worst customer service I have ever experienced. I accidentally left behind a pair of dress shorts weighing less than 0.5 kg. Instead of placing them in a simple envelope or plastic bag, the hotel refused to help and insisted that I purchase an expensive shipping box and label.

It wasn't just about the cost—it was the complete lack of willingness to help a guest. Most hotels understand that small acts of kindness are part of hospitality. This hotel showed none.

If this is how they treat guests over such a simple request, I would seriously question whether they value customer service at all.

I will never stay here again, and I cannot recommend this hotel to anyone. There are plenty of hotels that actually care about their guests—choose one of those instead.

2026-07-27 via Tripadvisor
Y
Yannick solo_traveller ca
7
Pros:

Dans l'ensemble, tout est bien... mais tout semble etre d'une autre époque. Tout est propre, mais usé...

2026-07-25 via Nuitee
C
Chanjuan family_with_children ca
8
2026-07-25 via Nuitee
R
Richard solo_traveller ca
10
confortable, agréable et propre.
Pros:

accueil tres agreable et rapide.

Cons:

je tiens à vous confirmer que je suis tres déçu de la politique de cette compagnie qui a eu le culot de me sur facturer de plus de $100.00 pour une erreur de date dans ma réservation, j'ai inscrit 25/26 au lieu de 23/24. en dedans de 15 minutes il ont ajouté plus de $100.00 en sur frais, c'est pas la façon de conserver un bon client. Plus jamais je leur confirai mes réservations. Je vais me faire un devoir d'avertit tous mes amis, ma famille etc, tout ceux qui me parleront de BOOKING .COM, je vais dénoncer cette façon qui me parait exagérer et abusive. faites moi plaisir et faites le transfert de mes doléances à ces gourmants . Merci.

2026-07-25 via Nuitee
L
La Beuze solo_traveller fr
9
2026-07-24 via Nuitee
C
Carolien solo_traveller nl
8
2026-07-24 via Nuitee
D
Dionne solo_traveller ca
10
2026-07-19 via Nuitee
A
Anne solo_traveller ca
9
Pros:

The staff was friendly, the breakfast was good for the price and the beds were comfortable. The location was also easy to get to. We really enjoyed our stay.

Cons:

We arrived late, we didn't have time to enjoy more time in the room. The AC was not working properly. The room temperature was a bit high for our taste.

2026-07-18 via Nuitee
D
Diana solo_traveller de
7
Pros:

Gute Ausstattung, Zimmer groß und geräumig

Cons:

Frühstück war nicht gut, schlechte Präsentation, Rührei konnte man so gar nicht nennen, alles auf Papptellern, frisches Obst gab es gerade mal Bananen
Hotel insgesamt doch sehr in die Jahre gekommen

2026-07-18 via Nuitee
P
Patrick extended_group us
10
2026-07-18 via Nuitee
C
Claudette extended_group ca
10
2026-07-17 via Nuitee
K
Khalid solo_traveller ma
8
Cons:

La télévision est à remplacer par une de meilleure qualité. Merci.

2026-07-16 via Nuitee
C
Curt couple us
10
We loved everything. We are from Philadelphia in the US
Pros:

The front staff were very friendly and accommodating helping us with directions and things to do and how to go.
Rooms here spotless, spacious, just the right temperature and super comfortable bed.

Cons:

Nothing all in all it was a lovely stay. We felt spoiled, a lovely luxurious atmosphere.

2026-07-16 via Nuitee
H
henri family_with_children fr
8
Bien mais on est vite dans les bouchons
Pros:

Propre

Cons:

Chambres et serviettes non refaites chaque jour mais si besoin de serviette il faut juste demander

2026-07-15 via Nuitee
V
Vedaste solo_traveller ch
8
Pros:

L'emplacement, la grandeur de la chambre.

Cons:

La salle du petit déjeuner trop petite et l'éclairage dans les chambres. Sol de la salle de bain taché et sale.

2026-07-15 via Nuitee
K
Kristy family_with_children us
7
A decent stay for one night.
Pros:

The staff worked to correct some inconsistencies that the 3rd party website had misrepresented in terms of number of beds.

Cons:

The area for the complementary breakfast was cramped and they seemed understaffed and undersupplied for resources considering the hotel appeared to be at max capacity.

2026-07-15 via Nuitee
J
José solo_traveller fr
9
2026-07-15 via Nuitee
V
VandersonSgobbi solo_traveller br
4
Staff confuso e não cumprem com o que dizem
Pros:

Camas confortáveis

Cons:

Staff mal preparado, cobraram CAD 50 de deposito que alegam ter estornado no cartão de crédito ao final da hospedagem - o que não aconteceu!
Café parecia mais um chá fraco e a localização é quase sobre a rodovia.

2026-07-14 via Nuitee
A
Alastair extended_group gb
4
Should have been a great stay but toom freezing cold and not fixed
Pros:

Spacious room, well appointed but....

Cons:

Roo was EXTREMELY COLD, 14C. Staff failed to fix the hence my disappointment.

2026-07-12 via Nuitee
C
Christa solo_traveller ch
8
Pros:

Die Lage an der Schnellstraße war praktisch und es war trotzdem nicht laut. Das Zimmer war gross und das Badezimmer riesig.

Cons:

Das Frühstück kann man sich sparen denn nicht nur ist alles Einweg Geschirr auch die Rühreier hatten kaum was vom Eigelb gesehen und schmeckten gar nicht. Alles war ziemlich lieblos im Frühstücks Raum. Man merkt dass es wohl viele Car Reisen gibt die hier übernachten und da braucht man eben eine Frühstücks Möglichkeit.

2026-07-12 via Nuitee