Hotell Vilja

Hotels
7.7 (1867 reviews)
Parkvägen 7 , Umeå , SE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Economical pricing
Friendly service
Variety of amenities
Cons:
Cleanliness issues
Inconsistent food quality
Room maintenance problems

Categories

Cleanliness
6.53
Several reviews mentioned issues with cleanliness, particularly with rooms not being properly prepared at check-in.
Service
8
General sentiment indicates that service is friendly, though there were some issues with responsiveness.
Location
8.54
Many reviews highlight the convenient location near the city and amenities.
Room Quality
6.49
Some guests reported discomfort due to outdated and poorly maintained rooms.
Amenities
8.52
Guests appreciated the variety of amenities including parking and breakfast options.
Value for Money
8.48
Multiple reviews stated that the hotel offered good value for its price.
Food and Beverage
7.53
Breakfast received mixed reviews, with mention of inadequate food temperature and quality.
Overall Experience
7.5
Overall sentiment was positive, but there were notable issues impacting guests’ experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:13

Property Description

Convenient Location
Hotel Vilja offers a peaceful stay just a short walk from Umeå city centre, providing easy access to the heart of the action.

Comfortable Amenities
Enjoy free Wi-Fi, parking, and cable TV in basic rooms with the option for air conditioning. The private bathrooms and atrium views add a touch of comfort to your stay.

Relaxation and Recreation
Start your day with a buffet breakfast in the charming atrium dining room, and unwind in the sauna. Explore the nearby Gammlia recreational area for outdoor activities and cultural experiences.

Book your stay at Hotel Vilja for a perfect blend of convenience and comfort.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: UME

Location

Guest Reviews

7.7
Based on 1867 reviews
Cleanliness: 6.53
Service: 8
Location: 8.54
Room Quality: 6.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 7.5
Y
Ynderdahl • solo_traveller • se
6
2026-09-19 • via Nuitee
A
Auli • solo_traveller • fi
8
Pros:

Rauhallista ja hiljaista, hyvä aamiainen.

2026-09-17 • via Nuitee
D
Denny • solo_traveller • de
7
2026-09-17 • via Nuitee
S
Stevesan • solo_traveller • se
7
Bra men ingen kul start på övernattningen...
Pros:

Bra rum med AC och möjlighet att ha med husdjur. Okej säng och bra frukost för ett så litet hotell.

Cons:

Pin-koden till hotellentrén fungerade inte. Och telefonnumret som skyltar hänvisade till om problem uppstod saknade abonnent... Som tur var så kom en annan gäst som skulle ut så jag kunde ta mig in. Och resten gick smidigt.

Först senare upptäckte jag att jag fått två mail med olika pin-koder.

2026-09-16 • via Nuitee
A
Antanas • solo_traveller • lt
8
2026-09-16 • via Nuitee
F
Fredrik • solo_traveller • se
8
Pros:

Väldigt bra frukost!

2026-09-16 • via Nuitee
F
Frank • couple • de
7
2026-09-16 • via Nuitee
S
Suve-Kütt • extended_group • ee
6
2026-09-14 • via Nuitee
K
Karolina • extended_group • se
9
2026-09-14 • via Nuitee
B
Bo • couple • se
7
2026-09-13 • via Nuitee
A
Andreas • solo_traveller • se
7
2026-09-12 • via Nuitee
E
Emaan • solo_traveller • pk
10
Pros:

Location and clealiness plus food. Overall it was beyond my expectations. 24/7 helpline is awesome. Especially Michael from the customer service team really helped me out. I highly recommend this place. 5 start!

2026-09-09 • via Nuitee
B
Brigida • solo_traveller • se
8
2026-09-07 • via Nuitee
H
Harry • solo_traveller • se
8
Pros:

Rummen var bra.

Cons:

Ingen reception vissa tider. Ingen restaurang.

2026-09-07 • via Nuitee
M
maria • couple • se
7
2026-09-07 • via Nuitee
J
Jacek • solo_traveller • no
8
2026-09-06 • via Nuitee
A
Anna • solo_traveller • se
8
2026-09-06 • via Nuitee
J
Jenny Annie • solo_traveller • se
7
2026-09-05 • via Nuitee
S
Sirkka • solo_traveller • se
2
I won't recommend or stay at Hotell Vilja again!
Pros:

Able to charge the car for free

Cons:

Code to get in didn't work upon arrival, reception wasn't open during opening times as promised and 24/7 contact nummer didn't work, room and sheets were dirty upon arrival, very loud central air conditioner that couldn't be turned off/on, window towards enclosed courtyard made it practically impossible to get day light or fresh air into the room, breakfast vas very expensive based on what was offered (the most basic basic ingredients and often dry rolls)

2026-09-05 • via Nuitee
L
Leona • solo_traveller • se
7
2026-09-04 • via Nuitee