Hotel Relax II

Hotels
8.2 (1380 reviews)
No. 15, Section 1, Hankou Street , Taipei , TW
+886 2 2375 7555

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Clean and comfy
Excellent location
Friendly staff
Cons:
Mildew in bathroom
Noise from plumbing
Limited restaurant hours

Categories

Cleanliness
7.63
Several mentions of mildew and dampness in rooms.
Service
8.6
Friendly and helpful staff, but some comments about minimal room availability.
Location
9.14
Excellent location, very close to transportation and amenities.
Room Quality
7.59
Some rooms had noise issues and were damp.
Amenities
8.12
Laundry facilities and complimentary coffee, though some phone issues reported.
Value for Money
9.08
Good value for convenience and services offered.
Food and Beverage
7.13
Complimentary beer availability too early, and limited restaurant hours.
Overall Experience
8.3
Overall satisfactory stay, with some issues but highly rated due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:47

Property Description

Central Location
Hotel Relax II is conveniently situated in the heart of Taipei City, just a short 8-minute stroll from Taipei Main Station. Explore the vibrant city easily with Taipei MRT, with popular destinations like Ximending and Huashan 1914 Creative Park just a few stops away.

Comfortable Rooms
Experience comfort in every corner with our cosy rooms boasting modern interiors. Enjoy amenities such as air conditioning, electric kettle, and flat-screen TV. The private bathroom is equipped with shower facilities and complimentary toiletries for a relaxing stay.

Convenient Services
Our dedicated staff at the 24-hour front desk are here to make your stay seamless. Take advantage of services like free luggage storage and airport shuttle upon request. Plus, don't forget to savor a complimentary welcome beer at our TUTTO FRESCO Italian Restaurant upon check-in.

Ready to experience a relaxing stay in Taipei? Book your stay at Hotel Relax II now!

Important information:

Please note only credit card types listed in Policies can be used to guarantee the reservation.

The property provides welcome gift in guestrooms and daily welcome drink at Hotel Relax III.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: TPE

Location

Guest Reviews

8.2
Based on 1380 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 9.08
Food and Beverage: 7.13
Overall Experience: 8.3
B
Braveselina • family_with_children • tw
9
Pros:

自助辦理入住後，進入房間，發現被升等到比較大的房間，非常舒適。隔音良好，讓短暫休息的我，也能睡得很好。只可惜匆匆待了一晚，隔天很早就需要離開，還是非常感謝有幫我安排安靜的房間。

Cons:

已經有提早登記告知入住時間較晚，當時已經沒有櫃檯服務人員，恰好樓下大樓的門也上鎖，根本無法進入到旅館的樓層櫃檯去辦理入住，拿著大行李箱，站在大樓門口有些無助。幸好遇到旅館清洗床單的外包廠商，去請三館的櫃台人員來協助，不然完全無法進入旅館大廳的樓層啊。
希望下次能至少有簡訊或email通知說明，遇到這種情況要如何處理。

2026-09-17 • via Nuitee
Y
YI SHAN • couple • tw
8
2026-09-17 • via Nuitee
Y
yoshitaka • solo_traveller • jp
8
日本人にとって安くはない価格帯で、朝食なしだが、それ以外はストレス無し。また利用する可能性高い宿。
Pros:

必要にして十分な設備。明るい照明のある広めのテーブルと椅子、ベッド脇の電源、洗浄便座、適切な高さのシャワーヘッド。シャワーしても洗面所の床がびしょびしょにならない。アクセスは台北駅から徒歩圏内で、西寄りのために空港メトロに近いのが良い。コインランドリーがロビーにある。

Cons:

トイレットペーパーが流せないこと。でもこれは台湾では一般的だから仕方ない。チェックアウト時に無人の機械にカードを２枚入れようとしてスタックしたが、booking経由でメールしたらすぐに返信あり。入室時の説明をきちんと読むべきだった。

2026-09-17 • via Nuitee
Y
Yen Yu • solo_traveller • tw
8
2026-09-16 • via Nuitee
M
Mari • extended_group • fi
9
2026-09-15 • via Nuitee
S
Seto • solo_traveller • my
7
Pros:

Location

Cons:

Counter staff not 24 hrs instead of self check in.
Door unavailable to access after 10pm

2026-09-15 • via Nuitee
C
CHAN • solo_traveller • hk
8
性價比高
Pros:

地點方便北車Z4 出口再走一小段路。
附近有兩家便利店。
服務人員也蠻有禮貌和熱心。
房間很大，還有泡澡浴缸。

Cons:

牆偏薄，房間位置剛好是另一家房客的浴室，蠻傳聲的。
但慶幸旁邊的房客很安靜。
窗簾會漏光，喜歡全黑睡眠的人請自備眼罩。
不太習慣床旁的櫃是銀色啞光面，視覺上有點污糟。

2026-09-14 • via Nuitee
T
Toshimasa • solo_traveller • jp
9
Pros:

基本的なレベルは極めて高い。
普段から常宿にしています。

Cons:

ここ数ヶ月の間に自動チェックイン機になったが、
エラーが多く、特に深夜のチェックインはエラーに対しての対処に時間がかかる。

2026-09-14 • via Nuitee
N
NguyenHung Kévin • family_with_children • fr
10
Très content du service de l'hôtel.
2026-09-12 • via Nuitee
Y
Yean Hong • family_with_children • gb
10
Great location
Pros:

Excellent location. Walking distance to Main station and so many places to eat nearby. Room was very clean and spacious enough. Hot drinks and drinking water facility in common area are included. There is also coin operated washing machine and dryer. Basically all the essential that you would need.

2026-09-11 • via Nuitee
C
CHENG-YANG • solo_traveller • tw
7
Pros:

地理位置

Cons:

床太軟

2026-09-09 • via Nuitee
I
Irene • family_with_children • ca
5
It is not worth the price with the poor wifi and small size room.
Pros:

The location was perfect. It was a short walk to the main station, and there are many restaurants closed by to choose from.

Cons:

The room size is tiny, I am a small adult and I was having a hard time to turn my body without hitting the shower door in the bathroom. There was barely much of a space to open my luggage. The worst part was their wifi didn't work. We consistently needed to try different routers and find the one that had a better signal. The signal could weaken anytime, so we ended up giving up and used our own data.

2026-09-06 • via Nuitee
S
Shu Xian • family_with_children • sg
5
2026-09-02 • via Nuitee
吉輝 • couple • tw
10
Pros:

乾淨整潔，交通便利

2026-08-30 • via Nuitee
R
Riccetto81 • solo_traveller • it
6
Per una notte sola
Pros:

La posizione

Cons:

Camera senza finestra

2026-08-26 • via Nuitee
Y
YUSUKE • couple • jp
8
2026-08-22 • via Nuitee
H
Hanna • solo_traveller • au
8
2026-08-18 • via Nuitee
俊揚 • extended_group • tw
7
2026-08-18 • via Nuitee
吳 • solo_traveller • tw
9
Pros:

房間燈很亮，地理位置不錯，冷氣溫度不錯，隔音也不錯

2026-08-16 • via Nuitee
H
hiroaki • solo_traveller • jp
8
2026-08-14 • via Nuitee