Merrils Beach Resort II

Hotels
•
Independent
7.6 (128 reviews)
Norman Manley Blvd, Seven Mile Beach, Negril, Westmoreland , Negril , JM
1-876-9573122

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Facilities

Boat tours nearby
Proposal/romance packages available
Terrace
Garden
Luggage storage
Table tennis
Concierge service
Gift shops or newsstand
Snorkeling nearby
Kayaking nearby
See all facilities

Review Highlights

Pros:
Close to local attractions
Opportunity to support local businesses
Cons:
Damp rooms
Rude staff

Categories

Cleanliness
6.28
The hotel rooms had damp issues and poor cleanliness which contributed negatively to the experience.
Service
7.25
The staff was rude and unhelpful, particularly in response to safety concerns.
Location
10
The hotel is located close to local attractions, which was a positive aspect.
Room Quality
6.74
Rooms were damp and uncomfortable during the stay.
Amenities
8.27
Limited offerings and poor maintenance reduced the experience.
Value for Money
8.73
The perceived value was low due to safety and service concerns.
Food and Beverage
7.28
Food options did not meet expectations, lacked variety and authenticity.
Overall Experience
6.27
Overall feelings of discomfort and safety concerns led to a very negative experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:53

Property Description

Luxurious Amenities for Relaxation: Experience ultimate relaxation with onsite massages and an outdoor pool. Our concierge services and gift shops ensure you have everything you need for a perfect stay.

All-Inclusive Dining Experience: Indulge in all-inclusive rates offering meals and beverages at our onsite dining establishments. Savor delicious cuisine at Merrils and enjoy your favorite drink at the bar/lounge.

Convenient Location: Located right on the beach, enjoy easy access to The Boardwalk Shopping Village and Seven Mile Beach. With comfortable guestrooms and multilingual staff, your stay at Merrils Beach Resort II will be unforgettable.

Book now and treat yourself to a memorable beachfront getaway at Merrils Beach Resort II!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MBJ

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Covid

    Reservations are required for onsite COVID-19 testing

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

7.6
Based on 128 reviews
Cleanliness: 6.28
Service: 7.25
Location: 10
Room Quality: 6.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 6.27
C
Carlos • couple • cl
8
Pros:

La comida
Playa
Personal

Cons:

Podría mejorar su infraestructura del baño

2026-05-27 • via Nuitee
K
Kendra • extended_group • ca
10
Relaxed, I will be back!!
Pros:

The breakfast, lunch and dinner were always fantastic. A lot of variety for people who like different things. The variety at breakfast was great. Eggs any way you would like them, fresh cracked. Omelette had so many options to add to it. Callaloo was very good (first time trying it) great to add to your eggs. There was french toast, pancakes, & toast as well as baked beans and sausage. For dinner's, the meat was A++ fall off the bone beef ribs, jerk chicken, jerk pork, beef stew to name a few as well as fish. There was always a fresh salad or coleslaw, fresh steamed vegetables, the mashed potatoes were top notch. Some days there were cheeseburgers and fries, and the desserts were great, some days we had ice cream and there was different cheesecakes and red velvet cake to name a few. The bar had many different variety of drinks. Always great service between the servers, the chefs and wait staff. The beach was right at your tip toes. Easy access, beautiful clean sand, and the water was warm and refreshing salt water. The security was always around, making sure the beach hustlers kept it moving if you weren't interested. Everyone at Merrill's always greeted you, they would always have a smile on their face and be happy to see you. I felt like I was treated like family, maybe even better then. I wanted to give a shout out to Johnoi, Arvon, Marlin, Barbara, Charlie, Bunny, Diego (fist bump), Glen, Krystal, Myree (thank you for always getting us our chairs on the beach) Yvon, Shamoy, Germane. (spelling of names, sorry =/) We had an over all fantastic trip and I look forward to coming back in the near future.

Cons:

Nothing towards the resort itself. Just have to be mindful of the hustlers on the beach, sometimes they over extend their stay if security does not see them. Otherwise around great resort. I miss the people and the atmosphere.

2026-05-26 • via Nuitee
O
Oliver • family_with_children • jm
8
very good
Pros:

The food was good.The room was clean and the compound was well mentain

Cons:

bigger parking area would be good

2026-05-26 • via Nuitee
C
carina • couple • ar
6
Aceptable. Muy buena la ubicación.
Pros:

Es un complejo pequeño con habitaciones cómodas y amplias. Muy limpio. En general, la mayoría del personal, muy amable.
Playa excelente .., con reposeras de sobra .

Cons:

Está catalogado cómo “all inclusive”, la verdad que corresponde más a “pensión completa”.., ya que cuenta solo con 3 comidas, sujetas a determinado horario y con muy pocas variantes.., pero muy buena igualmente..
Específicamente, y esto es lo peor que nos pasó, no salí de mi asombro por el destrato recibido específicamente por una empleada q solo atendía en el bar, no sabemos su nombre, es una muchacha de contextura física bastante grande, realmente muy grosera.., no solo que no respondía nunca a los saludos, sino que actuaba cómo si le molestara que le pidiéramos algo ..( no tomábamos más de 2 gaseosas, ni siquiera tragos, x día ..), realmente esta persona fue lo peor de la estadía.. El resto del personal, muy amable ..

2026-05-26 • via Nuitee
H
HERVE • family_with_children • fr
4
Bien mais bruyant sur la terrasse et sur la plage car le patron met la music à fond.
Cons:

Le patron vous met la music a fond sur la terrasse il faut oublier la sieste sur la plage car il ne la diminue pas et ne met que ce qui lui plait. Un désastre pour le calme.

2026-05-18 • via Nuitee
• extended_group • gb
9
2026-05-01 • via Nuitee
A
Andrea • solo_traveller • jm
8
Pros:

The quiet. Calm environment

Cons:

Limited variety of food

2026-04-24 • via Nuitee
S
Silva • solo_traveller • be
8
Immer wieder gern.
Pros:

Wir waren schon öfters hier, super Lage und es gefällt uns immer wieder sehr gut. Man darf keinen Luxus erwarten, aber sauber und für unseren Geschmack völlig ok. Das Buffet ist überschaubar, aber man findet immer etwas.

Cons:

Wer es sehr ruhig mag, sollte am anderen Abschnittes des Beaches buchen, da die Musik aus umliegenden Bars oder Hotels doch oft gut zu hören ist.

2026-04-24 • via Nuitee
M
Murvette • couple • us
9
Pros:

Everything

Cons:

Nothing

2026-04-22 • via Nuitee
H
Henrique Seiji • couple • br
10
Perfect!
Pros:

The stay was simply perfect! The hotel’s atmosphere is incredibly cozy, and the food at every meal is delicious, offering both continental options and traditional Jamaican cuisine. There is a wide variety of alcoholic and non-alcoholic beverages on the menu for you to enjoy. The facilities are excellent, with reliable Wi-Fi, and a beachfront setting with everything you need to spend the entire day by the sea. I would especially like to highlight the kindness and warm smiles of all the hotel staff, who truly make the stay a unique experience!

Cons:

I couldn’t think of any negative points.

2026-04-20 • via Nuitee
G
Gallimore • extended_group • jm
7
Pros:

Staff was very courteous. The location of the hotel right by the beach is ideal. I had a pleasant stay.

2026-04-18 • via Nuitee
A
Alfred • extended_group • jm
10
Excellent family resort
Pros:

The staff are excellent. They are so attentive and caring. The food is authentic and freshly prepared.

Cons:

The facilities could do with a face lift and the air conditioner in the room could be enhanced.

2026-04-12 • via Nuitee
H
Hernando • family_with_children • us
9
Pros:

The staff was super nice and the location was amazing too

Cons:

The wifi didn't work in our room

2026-04-08 • via Nuitee
Q
Quasie • couple • jm
7
Was overall good, value for money,
Pros:

Food choice n options were good, staff great

Cons:

Maybe a little more entertainment

2026-04-07 • via Nuitee
L
Lorna • extended_group • gb
8
2026-04-06 • via Nuitee
T
Tim • extended_group • de
8
2026-04-06 • via Nuitee
O
Olivia • extended_group • gb
3
Basically the beach saved the trip
Pros:

The beach and location

Cons:

Food was the same daily or similar and not great! The wifi was terrible, we had no hot water and despite making the staff aware no one did anything about it. Most the staff were friendly but some were rude! It was so loud every night hardly slept! no beach towels were available until our last day...

2026-04-05 • via Nuitee
L
Lazar • family_with_children • rs
10
Great stay, would definitely come back again.
Pros:

Very friendly stuff, amazing beach, overall very nice experience.

2026-04-05 • via Nuitee
A
Asia • couple • it
8
2026-04-04 • via Nuitee
R
Reinald • couple • ca
8
2026-04-01 • via Nuitee