Pavillon Garden Hotel & Spa

Hotels
•
Independent
7 (50 reviews)
4 Ton Dan, Nha Trang, Khanh Hoa, 57000 , Nha Trang , VN
84-258-3525565

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Pets allowed

Facilities

Proposal/romance packages available
Express check-out
Area shuttle (surcharge)
Lot hours - 24 hours
Carport
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location (near beach & night market)
Friendly and helpful staff
Close to shops and restaurants
Good option for the price for many guests
Daily housekeeping noted by some
Quiet balcony / peaceful alley views
Cons:
Poor cleanliness reported (several strong complaints)
Small and sometimes dark rooms
Uncomfortable mattress / some dirt on bed
Weak / unreliable Wi-Fi
Noise from outside reported at night
Inconsistent service regarding transfers

Categories

Cleanliness
4.5
Several reviews explicitly report poor cleanliness (described as 'very dirty' and 'ооочень грязно'), though some guests noted daily room cleaning was performed.
Service
8
Staff repeatedly described as polite, helpful and attentive by multiple guests (reception, housekeeping); one report mentioned unhelpful behavior regarding transfer.
Location
9.5
Consistently praised: very close to the beach, night market, square and shops — standout positive in many reviews.
Room Quality
6
Rooms are described as small and sometimes dark, with issues like non-separated showers and an uncomfortable mattress; some guests found rooms cozy despite size.
Amenities
6.5
Limited amenities: Wi‑Fi reported as poor and unstable, but rooms generally had most basic necessities for a comfortable stay.
Value for Money
6
Mixed opinions: some call it good value for budget travel, while others feel it is overpriced given cleanliness and room condition.
Food and Beverage
7
Standard quality for this hotel tier.
Overall Experience
8.5
Generally positive overall due to excellent location and helpful staff; drawbacks (cleanliness, small rooms, spotty Wi‑Fi) reduce the score but it remains a solid budget option for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-30 16:15

Property Description

Welcome to Pavillon Garden Hotel & Spa, a charming haven in the heart of beautiful Nha Trang.

Recreational Delights
Dive into relaxation with our seasonal outdoor pool or explore the city on rented bicycles. Whether you're lounging poolside or on a sandy beach, adventure awaits just outside your door.

Comforting Accommodations
Each of our 44 uniquely decorated guestrooms includes a kitchenette, premium bedding, and private balconies. Enjoy modern conveniences like 40-inch LCD TVs and complimentary wired internet for a truly comfortable stay.

Delectable Dining Options
Savor delicious meals at our on-site restaurant or grab a quick snack at the coffee shop/café. Make your experience even more relaxing with convenient room service during limited hours.

Don't miss out on the perfect getaway – book your stay at Pavillon Garden Hotel & Spa today!

Important information:

  • The seasonal pool will be open from January to December.
  • 24-hour pool access
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NHA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 66

  • Pets

    Pet max weight (per pet) in kg is 30

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7
Based on 50 reviews
Cleanliness: 4.5
Service: 8
Location: 9.5
Room Quality: 6
Amenities: 6.5
Value for Money: 6
Food and Beverage: 7
Overall Experience: 8.5
N
Nguyễn Phước Quý • solo_traveller • vn
9
Pros:

Đa số đều tốt

Cons:

K có bãi đỗ xe

2026-06-24 • via Nuitee
A
An Le • extended_group • vn
9
Căn hộ sạch đẹp tiện nghi
Pros:

Phòng căn hộ 3ng rộng rãi, không gian như nhà nhỏ, đầy đủ tiện nghi. Trang trí đẹp, hiện đại. Tôi rất bất ngờ. Cùng trong chuỗi Pavillon nhưng khác hẳn hoàn toàn với đêm trước tôi book (phòng 4ng thì rất tệ)

Cons:

Phải xuống hầm xe để đi thang máy.

2026-06-21 • via Nuitee
T
Tatiana • extended_group • by
10
Pros:

Location is great
Rooms are comfortable and clean
Thank a lot administrator Như Ý for supporting us during recovery documentation after losing 🙏🙏🙏

2026-06-21 • via Nuitee
Đông Nghi • couple • vn
9
Pros:

Phòng ốc sạch sẽ, gọn gàng, có điều cách âm không được tốt lắm, tối có thể nghe rõ tầng trên hoặc phòng kế bên đang nói gì

2026-06-17 • via Nuitee
N
Nguyễn • family_with_children • vn
5
Pros:

Gần trung tâm

Cons:

Hơi cũ

2026-06-14 • via Nuitee
Анастасия • family_with_children • ru
9
Останавливаемся второй раз с разницей 12 лет - хуже не стало, жаль завтраков нет. Отель отличный за эти деньги, персонал
2026-06-06 • via Nuitee
A
Anaïs • couple • fr
8
Pros:

Bonne emplacement
Grand espace
Confort

Cons:

Manque de propreté
Moisissures sur les murs de la salle de bain
Manque d’équipement pour la cuisine

2026-06-03 • via Nuitee
S
Sanyok_K • solo_traveller • ru
9
2026-05-27 • via Nuitee
T
Thanh Hong Phuong • extended_group • vn
10
Gần ngaytrung tâm chợ đêm, quảng trường và biển. Lễ tân và nhân viên dọn phòng dễ thương phục vui chu đáo. Đã có kỳ nghỉ
Pros:

Gần ngaytrung tâm chợ đêm, quảng trường và biển.
Lễ tân và nhân viên dọn phòng dễ thương phục vui chu đáo.

2026-05-20 • via Nuitee
M
murat • solo_traveller • tr
9
İmkanları olan sahile çok yakın çevresinde her türlü alışveriş yiyecek içecek yerleri olan güzel bir yer
Pros:

Tesisin konumu harika yerdeydi çalışanlar da mükemmeldi. Konumundan dolayı benim bütçemi zorladığı için ancak iki gün Kalabildim

2026-05-16 • via Nuitee
A
Anh Thư • couple • vn
6
wfi có như không có
2026-05-11 • via Nuitee
A
Altynay • family_with_children • kz
8
Good option for its price
Pros:

Very good location, very close to the beach and the night market. The staff is very polite and helpful. They provided additional towels when necessary and helped to resolve some issues. You cannot see it from the picture but the shower is not separated (just for you to know)

Cons:

At night we could hear some noises from outside even if the windows were closed. A little bit old building, and the room was fine in general but with some dirts on the bed, the mattress wasn’t very comfortable

2026-05-11 • via Nuitee
J
Julia 883 • solo_traveller • ru
5
2026-05-03 • via Nuitee
D
Dmitry • solo_traveller • es
7
2026-05-02 • via Nuitee
L
Lydia • couple • fr
8
2026-04-30 • via Nuitee
T
TATIANA • couple • by
6
Бюджетный отель. Прекрасное соотношение цены и качества. Хорошее месторасположение.
Pros:

Прекрасное расположение отеля, рядом два хороших кафе и пляж. Приятный персонал, с которым общались только через гуглпереводчик. В номере убирали каждый день вполне приемлемо. Балкон выходит в тихий переулок, всегда тихо и нет солнца, что приятно.

Cons:

Номер очень маленький и темный. В отеле плохой Wi-Fi, вообще не тянет, все зависает.

2026-04-29 • via Nuitee
Мария • extended_group • ru
1
Pros:

Только расположение удобное. В остальном - отель очень дорог за свои деньги! Грязно, персонал не приветливый , даже с трансфером помочь не могли. Ооочень грязно, все обшарпано. По соседству гораздо больше отелей дешевле и чище

Cons:

Всё

2026-04-24 • via Nuitee
V
VALERII • solo_traveller • ru
9
Для отдыха с проживанием в апартаментах вариант очень даже привлекательный.
Pros:

Всё было замечательно.Расположение трудно найти лучше. Соотношение цена/качество полностью соответствует ожиданиям. Персонал - предупредительный, всегда отзывается на возникшие проблемы. Надо отметить, что все возникшие вопросы были решены (не буду их перечислять, но вопросы возникли не по вине сотрудников данного отеля). В номере имеется почти всё, что необходимо для комфортного отдыха.

Cons:

1. Постельное бельё можно бы менять и без напоминания, хотя бы раз в неделю.
2. Полы протирали с моющим, но не достаточно аккуратно. Может мы мешали, потому что персонал приходил делать уборку, когда мы отдыхали в номере.

2026-04-22 • via Nuitee
T
Thị Thuỳ Dương • couple • vn
8
2026-04-21 • via Nuitee
Елена • solo_traveller • ru
10
Pros:

Номер маленький ю, но уютный. Персонал супер, что не попросишь делают. Спасибо большое

2026-04-20 • via Nuitee