Aloft Liverpool

Hotels
Marriott
8.6 (134 reviews)
No. 1 North John Street, Liverpool, England, L2 5QW , Liverpool , GB

Facilities

Meeting rooms
Fitness facilities
Comprehensive recycling policy
Offsite parking discounted rates available
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Poor bedding conditions

Categories

Cleanliness
6.8
Multiple complaints about dirtiness in the hotel, including rubbish in the halls and dirty bedding.
Service
8.76
Staff was described as friendly and helpful, but there were issues with check-in and service responsiveness.
Location
9.8
Multiple reviews praise the hotel's central location with easy access to attractions.
Room Quality
8.25
Rooms were generally large and comfortable, but specific issues with linen and maintenance noted.
Amenities
8.78
Various amenities were present, including breakfast options, but some guests found them lacking.
Value for Money
8.74
Perceived value was affected by cleanliness issues; however, location and services balanced it out.
Food and Beverage
8.29
Adequate breakfast options noted, but not exceptional.
Overall Experience
9.37
Mixed feelings based on individual experiences, but overall a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:52

Property Description

Experience the vibrant energy of Liverpool at Aloft Liverpool, where modern comfort meets unmatched convenience.

Recreational Amenities
Stay active anytime with our 24-hour fitness center, unwind in one of our cozy bars or lounges, or indulge in our delicious room service. Enjoy a hearty breakfast each morning to kick-start your day.

Versatile Event Spaces
Whether planning meetings or celebrations, our hotel features 2013 square feet of adaptable conference space designed for all your event needs, paired with top-notch business amenities for a seamless experience.

Comfortable Accommodations
Retreat to one of our 116 air-conditioned rooms, equipped with flat-screen TVs, refrigerators, and complimentary Wi-Fi, ensuring you feel right at home while enjoying essential modern conveniences.

Make your visit unforgettable and book your stay at Aloft Liverpool today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.6
Based on 134 reviews
Cleanliness: 6.8
Service: 8.76
Location: 9.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 9.37
T
Tim couple gb
9
Pros:

The building, staff, location, view from bedroom, very comfortable bed and pillows, good shower. Bar and pool table! :-)

Cons:

Would like the breakfast sausages to be gluten free. Scrambled eggs could be nicer and bacon browned.

2026-07-25 via Nuitee
G
Gerard couple gb
10
Excellent will return
Pros:

Staff helpfulness excellent
Nice rooms
Good food
Location

Cons:

Nothing

2026-07-24 via Nuitee
L
lisabP1872OX Business
10
Food was great, chef super helpful
Pros:

A big thanks to the chef you went out of his way to sort me a lovely beef chilli!
Home made and really tasty 🥰

2026-07-23 via Tripadvisor
H
Hurt couple gb
8
2026-07-23 via Nuitee
7
702vrajp Family
10
Excellent staff!
Pros:

Jaclyn and Kuby were amazing.They were on the night shift and helped me a lot as i was visiting Liverpool for the first time so i asked them about places to visit.They explained me a lot about this city and also offered me a very good service.

2026-07-22 via Tripadvisor
S
Shirley solo_traveller gb
10
Excellent hotel
Pros:

Close to centre and Royal Albert Docks All within walking distance Quiet hotel with friendly welcoming staff Spacious room with great facilities

2026-07-22 via Nuitee
C
Caroline couple gb
10
Beautiful hotel close to all amenities
Pros:

Beautiful building room was amazing and big and nice air conditioning

Cons:

I liked everything

2026-07-22 via Nuitee
G
GCH family_with_children fr
7
Pros:

Hotel Central et tres beau batiment historique

Cons:

- ALARME INCENDIE à 5h00 du matin... sans réelle raison et sans réelle coordination du personnel.
- TV dans la chambre qui ne fonctionnait pas, malgré x2 demandes spécifiques à l'accueil sur 2 jours de séjours. Pas de dédommagement proposé.

2026-07-22 via Nuitee
A
Andrew couple gb
5
Expected more
Pros:

Great location

Cons:

As a Marriot Bonvoy member, I’d expect more than to be put in room 001 on the basement floor next to both the offices, laundry room and lift. It was loud, and I was awoken early by other guests chatting in the laundry room and at the entrance to the lift. Underground train rumble also noticeable due to location of room on basement level. Room very cold upon arrival - aircon had been switched on and was running at 19 degrees.

2026-07-20 via Nuitee
G
Gillian solo_traveller gb
7
Pros:

It was shame this my safe wasent working and there was dirty bin in my bathroom thas was forgotten to be empty they bathroom was lots smaller then usal would nots like they room 430 again for next trip thenku

Cons:

Very good breakfast and conftble bed

2026-07-20 via Nuitee
W
Wendy solo_traveller gb
8
Friendly, convenient
Pros:

Easy walk from station, lovely old building, friendly and helpful staff, efficient check-in and out. Decent size room and bathroom.

Cons:

Decor a bit tired, grey carpets and walls gloomy.

2026-07-20 via Nuitee
M
mom1inamillion Family County Kildare
6
Aloft
Pros:

Room was shabby - needed painting
Had to ask for fresh towels change- room not serviced
Would benefit from more breakfast options

2026-07-19 via Tripadvisor
P
Philip couple gb
7
2026-07-19 via Nuitee
O
okey solo_traveller gb
7
Pros:

Breakfast

Cons:

Nothing

2026-07-19 via Nuitee
I
Isaac couple gb
10
2026-07-18 via Nuitee
W
Wendy couple gb
8
Love this hotel. Stayed before.
Pros:

The hotel is very close to the shopping and Matthew Street bars

Cons:

No outside area to sit.
S

2026-07-17 via Nuitee
7
731nitam Business
10
Incredible stay
Pros:

Had a wonderful stay at Aloft Marriott. The staff were incredibly kind and helpful. They went above and beyond to ensure my stay was comfortable. The rooms were also very comfortable and clean.

I was amazed by the beautiful aesthetic in the lobby and breakfast area- a lot of effort has been made to ensure that the original architecture was maintained and appreciated throughout. My reason for my stay was because I had to sit an exam and I did my last minute cramming in a very ambient lobby area.

The staff at reception were very friendly and accommodated to requests as much as possible. “No” was never an answer from them.

I am gluten free and they accommodated well to my dietary requirements to ensure that there were provisions available. The chefs went to incredible lengths to ensure that was possible. I am incredibly grateful for their endeavours.

I wish my stay was longer, but the next time I visit Liverpool, I know I would be staying here again. Thank you to the staff who made it a brilliant stay. I wish I knew the names of all the people who helped me out to thank them for their kindness, but I know Ruby was one of them!

2026-07-14 via Tripadvisor
S
segacs Couples Montreal, Quebec
10
Wonderful stay in a historic building in the Cavern Quarter
Pros:

Usually I find chain hotels rather boring, but Marriott Aloft Liverpool was an exception. Housed in an old insurance building with tons of history, this hotel was conveniently located right around the corner from Matthew Street and the Cavern Club, a short walk from Albert Dock, and near everything in the city centre. The rooms were large and comfortable, with one of the best showers I've encountered in my travels. Desk staff were lovely and helpful and even offered us a late check-out on request. Free laundry facilities downstairs was a huge unexpected bonus; I wish we'd known about it before we spent a bunch of money doing laundry elsewhere a couple of days earlier. The hotel is in a busy area, but with the windows closed it was very quiet for a good night's sleep. Air con in the summer is helpful. Everything was great; would definitely stay again!

2026-07-13 via Tripadvisor
F
Fuad family_with_children kw
8
Pros:

موقع الفندق ممتاز قريب من السنتر ومحطة القطار والبحر
الغرف واسعة وجميلة

Cons:

الإفطار عادي جدا

2026-07-13 via Nuitee
S
Steven solo_traveller ie
9
Couples One night Stay.
Pros:

Location Superb near the Cavern Quarter, The building itself was a beautiful piece of architecture being an old Insurance building since the 19th Century.

Cons:

Rooms were a little cramped and could have done with some more lighting.

2026-07-13 via Nuitee