Northpoint Holiday Apartments

Hotels
8.3 (490 reviews)
2 Mary Street , Alexandra Headland , au

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.88
Several reviews indicated issues with cleanliness, including cockroaches, dirtiness, and outdated conditions.
Service
8.85
Overall service was noted to be friendly and helpful, although there were minor issues.
Location
9.39
Multiple reviews praised the fantastic location close to the beach and restaurants.
Room Quality
7.84
Some rooms were clean, but complaints regarding outdated decor and maintenance were noted.
Amenities
8.37
Adequate amenities, but some complaints regarding outdated features and maintenance.
Value for Money
7.83
The apartments' condition and cleanliness brought concerns about value at the price point.
Food and Beverage
8.88
Reviewers made no specific comments, so assumed standard quality for this hotel tier.
Overall Experience
8.35
Mixed feedback led to an overall positive but cautious sentiment regarding experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:49

Property Description

Stunning Beachfront Apartments

Luxurious Self-Contained Living
Indulge in fully equipped kitchens, private balconies, and laundry facilities in every apartment. Relax in the lounge area with a flat-screen TV and DVD player.

Relaxing Outdoor Amenities
Unwind by the heated swimming pool, have a BBQ in the garden, and enjoy the proximity to Alexandra Headland Beach.

Book your stay at Northpoint Holiday Apartments for a beachside getaway like no other.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 490 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.88
Overall Experience: 8.35
C
Cortis • family_with_children • au
2
Great location disappointed in the room
Pros:

Location is fantastic

Cons:

Room basically clean, behind the bins and basket in the laundry very dirty. Dirty crockery in the dishwasher.

2026-07-02 • via Nuitee
F
Fry • solo_traveller • au
8
2026-07-01 • via Nuitee
W
William • couple • au
3
We were disappointed with our accommodation.
Pros:

The location was close to the beach but very noisy with traffic noise!

Cons:

The traffic noise was annoying. It was difficult to find the office open. The linen wasn’t done professionally at a laundry. It hadn’t been pressed professionally.

2026-06-24 • via Nuitee
A
Aleks • solo_traveller • au
8
2026-06-19 • via Nuitee
E
Earl & Bel • solo_traveller • au
8
2026-06-05 • via Nuitee
A
Aleana • solo_traveller • au
1
Pros:

The full refund

Cons:

Beds were dirty

2026-05-27 • via Nuitee
M
Muavaefaatasi • couple • au
8
All goog
Pros:

location

Cons:

nothing

2026-05-21 • via Nuitee
D
Danielle • couple • au
10
2026-05-20 • via Nuitee
C
Craig • solo_traveller • au
9
2026-05-18 • via Nuitee
S
sue • couple • nz
7
budget accommodation but overall ok
Pros:

handy location

Cons:

tv-foxtel not working, wi-fi all most useless

2026-05-06 • via Nuitee
R
Raylene • solo_traveller • nz
7
Location was perfect and a good hop off point to go further up the coast. Easy walking distance to everything.
Pros:

Location- directly across from the beach. Each walking distance to everything. Bus stop across the road directly to Australia Zoo. Secure off street parking. Friendly helpful staff.

Cons:

Interior of the unit very tired and dated. More crockery and cutlery would have been helpful.

2026-04-21 • via Nuitee
I
Ian • solo_traveller • au
10
2026-04-19 • via Nuitee
A
Alison • couple • au
8
Overla a nice place to stay
Pros:

The locality

Cons:

Unit floor was a little dirty

2026-04-18 • via Nuitee
P
Patricia • family_with_children • au
7
Great spot and really friendly staff but apartment needs a bit of loving.
Pros:

The location is amazing!

Cons:

Some things didn’t work. The sink was loose, the stove top didn’t work properly, the shower gel container was almost empty, the ashtray still had cigarettes in it.

2026-04-17 • via Nuitee
K
Kelly • family_with_children • au
7
2026-04-15 • via Nuitee
B
Bernie Thorogood • solo_traveller • au
10
Nice
Pros:

The staff were first rate

Cons:

Stairs

2026-04-14 • via Nuitee
H
Harriet • family_with_children • au
5
Pros:

Great location! Walking distance to great food places and the beach.

Cons:

Beds were super uncomfortable. Our room was absolutely filthy, half eaten food still in freezer and had a water leak that had been going on for a while, cockroaches too! We were given a new room after requesting one which was very nice and clean.

2026-04-07 • via Nuitee
T
Tracey • extended_group • au
8
Pros:

Location was walking distance to beach and most things you need. Value for money was great.

Cons:

Bed was uncomfortable as we are used to a firmer bed.

2026-04-04 • via Nuitee
E
Elias • solo_traveller • au
10
Pros:

Perfectly located across the road from the beach. Friendly and very staff

2026-03-30 • via Nuitee
S
Sandra • extended_group • au
8
Excellent
Pros:

Friendly staff great location near the beach in walking distance nice food comfortable bed apartment was clean and tidy had a good size kitchen to cook meals in great view

Cons:

Car space was only for one car and a very tight entry

2026-03-23 • via Nuitee