Atlantis Family Waterpark Hotel, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.3 (1371 reviews)
1570 Wisconsin Dells Parkway , Wisconsin Dells , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Uncomfortable beds
Poor cleanliness
Amenities not working

Categories

Cleanliness
4.94
Numerous complaints about cleanliness and air quality, with mentions of mold and unpleasant smells.
Service
7.91
Mixed reviews; some staff were friendly and helpful, while others displayed poor attention and communication issues.
Location
8.95
Positive mentions of location, being great for the overall experience.
Room Quality
8.4
Generally good quality, although there were mentions of uncomfortable beds.
Amenities
6.93
Some amenities, like the hot tub and water slides, were not functioning properly; some areas need maintenance.
Value for Money
6.89
Value perception may be low due to issues experienced and lack of breakfast service.
Food and Beverage
5.94
No breakfast available; lack of food options negatively impacted the dining experience.
Overall Experience
8.41
Overall, a fair experience but overshadowed by significant issues, particularly in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:53

Property Description

Year-Round On-Site Waterparks
Our waterparks cater to kids under 11 and feature a variety of slides, pools, and water features for endless fun.

Convenient Location
Located in the heart of the Dells, our hotel offers easy access to popular attractions, dining options, and entertainment venues within walking distance.

Discounted Tickets
Enjoy special rates for nearby attractions like Timbavati Wildlife Park, Timber Falls Mini-Golf Adventure Park, and Kalahari Waterpark with exclusive discounted tickets.

Book now for an unforgettable family getaway at Atlantis Family Waterpark Hotel!

Important information:

Please be advised the waterpark is geared for children 11 years and under. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.3
Based on 1371 reviews
Cleanliness: 4.94
Service: 7.91
Location: 8.95
Room Quality: 8.4
Amenities: 6.93
Value for Money: 6.89
Food and Beverage: 5.94
Overall Experience: 8.41
M
Meghan • family_with_children • us
10
2026-06-17 • via Nuitee
S
Sandra • family_with_children • us
3
Mala Estancia
Cons:

Está muy descuidado las instalaciones y el área de piscinas estaba muy peligroso y Sucio ,,, El aire del cuarto tampoco funcionaba mis Hijos estaban pasando mucho calor

2026-06-17 • via Nuitee
A
Angelicia • family_with_children • us
10
2026-06-16 • via Nuitee
K
Kelly • solo_traveller • us
9
2026-06-16 • via Nuitee
E
Erin • family_with_children • us
2
Pay more for something better than this
Pros:

It was near a lot of places

Cons:

It was very unclean, a lot of stuff was broken, the pool had too much chlorine, other guests were smoking and it stunk. They never even came to bring clean towels or clean your room, the room was dirty on arrival

2026-06-16 • via Nuitee
S
shantell • couple • us
10
2026-06-15 • via Nuitee
S
shantell • couple • us
10
2026-06-15 • via Nuitee
Y
Yasser • family_with_children • us
5
I love Wisconsin Dells. I will be trying another hotel next visit.
Pros:

Great location in the mix of everything!

Cons:

As soon as I walked in the hotel I was hit with a strong marijuana smell. Checked in on Friday and Checked out on Sunday. The entire stay i smelled marijuana. I had my kids with me and I just didnt appreciate that.

2026-06-15 • via Nuitee
J
Jones • family_with_children • us
9
Cons:

Breakfast

2026-06-15 • via Nuitee
G
Guadalupe • couple • us
10
2026-06-15 • via Nuitee
G
Guadalupe • solo_traveller • us
7
2026-06-14 • via Nuitee
S
SHANITA • couple • us
10
Excellence
Pros:

Excellent service

Cons:

Great service

2026-06-13 • via Nuitee
M
Melissa • family_with_children • us
8
Overall, rooms were great and reasonable price!!!
Pros:

Very nice and clean rooms.

Cons:

Outdoor pool could use a little more maintenance, smelled like pee by the water slide 😩

2026-06-12 • via Nuitee
S
Silvia-Benito • family_with_children • us
10
2026-06-12 • via Nuitee
S
Sanon • family_with_children • us
5
2026-06-11 • via Nuitee
S
Sierra • family_with_children • us
10
None
Pros:

They had 5pool inside the build and it was comfortable there

Cons:

Or Booking.com they lied about confidential breakfast there was no reference there at all and that’s something that they need to change

2026-06-11 • via Nuitee
D
Dionicio • extended_group • us
10
Excelente
Pros:

Muy cómodo y limpio

Cons:

No hay quejas

2026-06-10 • via Nuitee
D
Danielle • family_with_children • us
10
2026-06-09 • via Nuitee
A
Alex • solo_traveller • us
5
2026-06-09 • via Nuitee
D
Dominique • extended_group • us
6
2026-06-09 • via Nuitee