Original Sokos Hotel Alexandra Jyväskylä

Hotels
Sokos Hotels
8.3 (837 reviews)
Hannikaisenkatu 35 , Jyväskylä , fi

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast options
Cons:
Issues with cleanliness
Inconsistent room quality
Poor coffee quality at breakfast

Categories

Cleanliness
7.68
Some reviews mention issues with cleanliness and maintenance.
Service
8.95
Staff are described as friendly and helpful.
Location
9.09
Multiple reviews mention the excellent location of the hotel.
Room Quality
7.64
Room conditions vary; some are modern while others are outdated.
Amenities
8.17
Good selection of amenities, though some items like parking are criticized.
Value for Money
8.13
Mixed reviews on value, citing issues with certain room conditions.
Food and Beverage
8.28
Breakfast praised, but some complaints about coffee quality.
Overall Experience
8.45
General consensus is a positive stay with some improvement areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:41

Property Description

Convenient Location
Located just 150 meters from Jyväskylä Bus and Railway Station, Original Sokos Hotel Alexandra offers easy access to transportation and nearby attractions.

Dining Options
With three restaurants on-site, including the rustic French dishes at Bistro Frans & Sandra, guests can indulge in a variety of culinary experiences without leaving the hotel.

Architectural Marvel
Immerse yourself in the cultural scene by visiting the nearby Jyväskylä City Theatre, designed by the renowned architect Alvar Aalto.

Book your stay at Original Sokos Hotel Alexandra now to enjoy these features and more during your visit to Jyväskylä.

Important information:

When booking 10 or more rooms, or for more than 11 people, different policies and additional supplements apply.

"Please note that the property is expected to go through renovations until spring 2024.
During the renovation saunas, children's play room and charging stations for electric vehicles will not be in use. Guests staying in the economy rooms may need to enter to their rooms from the outside."Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JYV

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for € 10 per person per night when using an existing bed.
    Children up to and including 15 years old stay for € 10 per person per night when using an available extra bed.
    People 16 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 837 reviews
Cleanliness: 7.68
Service: 8.95
Location: 9.09
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.28
Overall Experience: 8.45
6
614anttil Friends getaway Helsinki, Uusimaa
6
Kulunut ja likainen huone!
Pros:

Did’t get what I ordered and paid for. The room wasn’t clean which we cleaned ourselves so that our dog may sleep on the floor.

2026-07-25 via Tripadvisor
M
Mattias solo_traveller se
10
2026-07-25 via Nuitee
P
Panu solo_traveller fi
8
2026-07-25 via Nuitee
R
Raluca family_with_children ro
10
Pros:

Curățenie ,comfort,tot ce este necesar în camera .

Cons:

Singurul lucru care nu mi-a plăcut a fost încălzirea .Ingrozitor de frig .Automatizarea mergea maxim 23 de grade dar se simțea mult prea rece .Nu exista posibilitatea ca măcar să poți opri ventilarea să nu mai simți valurile de aer rece.Pacat de beneficiile cazării .Voiam să luăm cazare aici și la întoarcere dar după tremuratul de toată noaptea ne-am răzgândit .

2026-07-25 via Nuitee
R
Raili solo_traveller fi
10
2026-07-25 via Nuitee
J
Jari family_with_children fi
9
Mukava perinteinen hotelli, jota on helppo suositella
Pros:

Ystävällinen receptionin henkilökunta otti heidät vastaan. Hyvä sijainti ja asiallinen kokemus.

Cons:

Huonepalvelu olisi ollut kiva, ajatuksena oli tilata ruuat huoneeseen, mutta myöhäisen ajankohdan johdosta se ei onnistunut. Henkilökunta kuitenkin osoitti läheisen ravintolan, josta saimme noudettua ruuat. Kiitos!

2026-07-24 via Nuitee
A
Anne solo_traveller fi
8
Pros:

Aamupala oli kattava ja kaikki toimi hienosti!
Sauna oli siisti

Cons:

Pysäköinti epävarmaa, paikkoja aika vähän!
Tv oli ensimmäisen vrk mykkä, uutiset ja muut jäi näkemättä joita olisimme katsoneet lepohetkellämme

2026-07-23 via Nuitee
E
Emma extended_group fi
10
2026-07-22 via Nuitee
M
Mikko solo_traveller fi
9
Tulen uudestaan🙂
Pros:

Aamiainen, kuntosali,lemmikkieläimen huomiointi

Cons:

Sauna ei tarpeeksi kuuma..

2026-07-22 via Nuitee
M
Maria solo_traveller fi
8
2026-07-21 via Nuitee
M
Mari solo_traveller fi
9
Pros:

Mukava saunaosasto ja todella hyvä aamiainen

2026-07-21 via Nuitee
K
Kari couple fi
5
Pros:

Aamiainen ok

Cons:

Hotellin pysäköinti suurta rahastusta

2026-07-21 via Nuitee
G
Gunilla solo_traveller fi
10
2026-07-19 via Nuitee
A
Arto solo_traveller fi
9
2026-07-19 via Nuitee
E
Eveliina family_with_children fi
7
Ok
Pros:

Kaikki oli kunnossa

Cons:

Huone oli todella kylmä vaikka sääti ilmastointilaitetta. Tuli flunssa koko perheelle

2026-07-18 via Nuitee
E
Eduard couple ua
8
2026-07-17 via Nuitee
I
Iryna family_with_children ua
9
2026-07-17 via Nuitee
T
Tommi family_with_children fi
9
2026-07-16 via Nuitee
M
Marita couple fi
8
2026-07-15 via Nuitee
J
Jaana family_with_children fi
10
2026-07-14 via Nuitee