The Kingsford, an Ascend Collection Hotel

Hotels
Ascend Collection
8.4 (1178 reviews)
510 Kingsford Smith Drive, Hamilton , Brisbane , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Good location
Great breakfast
Cons:
Room size issues
Uncomfortable bedding for some

Categories

Cleanliness
8.5
Overall reviews highlight cleanliness with mentions of super clean and modern accommodations.
Service
8.8
Many positive comments about friendly and helpful staff.
Location
8.6
Multiple reviews noted the great location, being close to the airport and ferry terminal.
Room Quality
7.9
Some reviews mentioned issues with bed comfort and size of rooms.
Amenities
8.3
Amenities like cafe and shuttle service received positive remarks.
Value for Money
8.1
General positive sentiment about pricing for the quality provided.
Food and Beverage
8.5
Consistently positive mentions of breakfast and cafe offerings.
Overall Experience
8.5
Overall positive feedback across multiple reviews indicating a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

Convenient Location and Shuttle Service
The Kingsford Brisbane Airport Hotel is strategically situated just a short drive from the airport and city center, offering guests easy access to key destinations. The complimentary shuttle service to the International Cruise Terminal adds convenience to your stay.

Artistic Ambiance and Elegant Rooms
Immerse yourself in a cultural experience as you explore the hotel adorned with captivating local artworks. The tastefully designed rooms and suites provide a luxurious and comfortable retreat, while the communal terrace offers a serene spot to unwind.

Modern Amenities and Dining Options
Indulge in modern comforts with air-conditioned rooms equipped with entertainment systems and essential amenities. Start your day with a delightful breakfast at the on-site café, showcasing locally sourced coffee, and discover a variety of dining choices just a short stroll away.

Experience the perfect blend of convenience, comfort, and culture at The Kingsford Brisbane Airport Hotel. Book your stay now for a memorable getaway.

Important information:

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card and a 1.5% charge when you pay with a Mastercard and Visa card.

Please note that reception hours are 7:00 until 22:00.
If you arrive outside reception opening hours, you can use the check-in machine. Please contact the property in advance for the password, using the contact details found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

8.4
Based on 1178 reviews
Cleanliness: 8.5
Service: 8.8
Location: 8.6
Room Quality: 7.9
Amenities: 8.3
Value for Money: 8.1
Food and Beverage: 8.5
Overall Experience: 8.5
R
Rosy couple au
10
2026-08-28 via Nuitee
F
frank couple au
10
I'l be back
Pros:

Clean modern room, loved the King size bed.

2026-08-24 via Nuitee
C
Chris couple au
9
2026-08-24 via Nuitee
M
Michael couple au
8
Good location and reasonable price
Pros:

Amenities quite modern and clean. Ask to stay at back of hotel as quieter.

Cons:

If your room is facing the street the traffic noise is quite bad.

2026-08-24 via Nuitee
C
Clifford couple au
3
It’s the second time we’ve stayed there but probably it will be the last
Pros:

The suite was spacious. Bed was hard but comfortable. Office staff were friendly.

Cons:

The room was not soundproof at all.. the noise of loud early cleaners talking, rattling cleaning stuff, opening and closing doors etc and the loud traffic noise was dreadful.. the suite was set out for disabled people and every time you showered water went all over the floor, it’s been happening for a longtime as the bathroom door was warped and had dropped a little.. the bathroom de-mister didn’t work. there was an irritating night light that lit up the whole room all night which you were unable to switch off. Stingy with milk, coffee, sugar and tea, there was only enough for 1 cup per person per day. The worst thing was the cleaner pressed our room buzzer ONCE and attempted to walk into our room, we were in bed trying to sleep! And I’m sure I could feel gritty sand in the feet end of our bed.

2026-08-23 via Nuitee
G
Graham solo_traveller au
10
2026-08-23 via Nuitee
P
Pascale couple au
8
Lovely staff, very professional and welcoming
Pros:

Clean

Cons:

Traffic noise

2026-08-22 via Nuitee
J
Jodie solo_traveller au
9
Overnighter
Pros:

Location was great, parking on site and close to supermarket.

Cons:

No hairdryer or shower cap.

2026-08-21 via Nuitee
V
Vanessa couple au
10
2026-08-20 via Nuitee
D
Dianne extended_group au
8
Pros:

Bed comfy

2026-08-20 via Nuitee
L
Lyn extended_group au
10
I was surprised at how good the newer part of the hotel is.
Pros:

I was in one of the newer rooms and it was perfect. Sleek design, excellent bed and bathroom facilities, very clean, lift access, quiet corridor. Location to pubs and restaurants is fantastic.

Cons:

Parking could be a bit squeezy if you arrive late.

2026-08-20 via Nuitee
K
Kylie couple au
7
Convenient clean friendly staff
Pros:

Friendly staff close to airport

Cons:

No wine glasses in room noise from the traffic

2026-08-19 via Nuitee
R
Rhys solo_traveller au
10
2026-08-17 via Nuitee
D
Donna solo_traveller au
9
2026-08-17 via Nuitee
B
Bridget couple au
9
2026-08-16 via Nuitee
A
Anna couple au
9
Great stay, staff were lovely as we were able to check in super early and they also stored our bags whilst we waited!
Pros:

Great location! Easy access and friendly staff.

Cons:

Unable to open windows to let ventilation in.

2026-08-15 via Nuitee
C
Chris solo_traveller au
8
Pros:

Comfortable Bed

Cons:

Not enough tea/coffee supplied

2026-08-15 via Nuitee
G
Gordon solo_traveller au
1
Cons:

Had to evaluate for fire alarm in middle of night could not get back in room no staff on site could not be contacted asked for refunds via email no response

2026-08-15 via Nuitee
M
Mitchell couple au
9
Pros:

In a convenient location easy to get to. Close to a lot of cafes and restaurants as well as eat street.

Cons:

Very limited on car parks for the amount of room they have spots fill up fast. No allocated spots when staying.

2026-08-14 via Nuitee
J
Jade couple au
9
Very friendly staff, upgraded to balcony room at no cost and had a great corner room with lovely views of trees & su
Pros:

Clean, good location to walk to the Wharf, Hamilton Hotel, short drive to city.

Cons:

Balcony was too small to sit out on.
Bath drained very slowly.

2026-08-09 via Nuitee