La Zebra Tulum, a Small Luxury Hotel

Hotels
9.2 (345 reviews)
Carretera Tulum a Boca Paila Km 8.2, Ejido Pino Suarez, , Tulum , mx
+1 303-952-0595

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Excellent food
Cons:
Inconsistent room quality
Noise issues from kitchen

Categories

Cleanliness
9.21
Most guests noted that the rooms were very clean and well-maintained.
Service
9.88
The staff were described as friendly and attentive, providing excellent service.
Location
9.42
The hotel is in a great location, close to restaurants and attractions.
Room Quality
8.37
Rooms varied in quality; some had issues with views and privacy.
Amenities
8.9
Amenities received positive notes, although there were suggestions for improvement.
Value for Money
8.86
Value was considered good, though some felt certain aspects did not match the price.
Food and Beverage
9.41
Food received very positive remarks, especially from nearby restaurants.
Overall Experience
9.58
Overall, guests expressed a high level of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:49

Property Description

Luxurious Beach Chic Experience
Experience the best of Tulum at La Zebra, a vibrant boutique hotel offering a luxurious haven right on the beach.

Phenomenal Dining and Customized Drinks
Indulge in a phenomenal dining experience with customized drinks that will tantalize your taste buds and elevate your vacation experience.

Amazing Music and Popping Atmosphere
Immerse yourself in amazing music and a popping atmosphere, making La Zebra the ultimate destination for a family vacation, romantic getaway, or a fun escape with friends.

Book now to be a part of the lively Tulum scene at La Zebra!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Property Video

Guest Reviews

9.2
Based on 345 reviews
Cleanliness: 9.21
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.58
M
Mario Arturo García Estrada • solo_traveller • mx
9
Pros:

El personal es muy amable.

Cons:

El Sargazo que es un fenómeno natural.

2026-09-05 • via Nuitee
W
Williams • family_with_children • us
7
A comfortable stay in a great location.
Pros:

The room was spacious and comfortable, and the staff were lovely throughout our stay. The restaurant team also did a wonderful job helping us celebrate our daughter’s birthday and made the evening feel really special. The location is excellent, right on the beach and directly on Tulum’s main hotel strip, so it’s easy to walk to restaurants, shops, and other spots nearby.

Cons:

The pool was a sad, dirty little plunge pool/bar situation. Admittedly, I should have done more research before booking. To be fair, the ocean is probably the much better option for swimming when there isn’t a seasonal seaweed bloom.

Everything is extra. The included breakfast was actually very good, but the portions were markedly smaller than the à la carte versions of the same dishes. Why? It just felt unnecessarily stingy, especially at this price point.

2026-09-02 • via Nuitee
F
Francisco • family_with_children • es
7
2026-09-01 • via Nuitee
M
Marco • couple • it
9
Relax allo stato puro
Pros:

La posizione direttamente sulla spiaggia, colazione e cena ottime e personale attento e disponibile

Cons:

Nulla

2026-08-31 • via Nuitee
C
Chris • couple • us
1
Pros:

Nothing

Cons:

Everything

2026-08-25 • via Nuitee
V
Valerin • family_with_children • us
10
2026-08-24 • via Nuitee
D
Diego • family_with_children • ch
10
2026-08-24 • via Nuitee
T
Tom • family_with_children • nl
8
Eten en service waren goed. Veel verschillende soorten kamers. Door het zeewier (sargassum) hebben we geen gebruik kunne
Pros:

Jungle kamer, balkon suite waren top.

Cons:

Het huisje (casita) aan het strand is wel erg basic

2026-08-23 • via Nuitee
A
Annabel • solo_traveller • gb
10
2026-08-22 • via Nuitee
E
eugenia • extended_group • it
8
Bella struttura a Tulum
Pros:

Struttura molto bella e personale - in particolare in reception - molto gentile.

Cons:

Un po cara la colazione a la carte

2026-08-22 • via Nuitee
A
andrea • family_with_children • it
10
La situazione del sargassi era oggettivamente difficile. Noi lo sapevamo. Hotel ha fatto ogni sforzo
2026-08-19 • via Nuitee
L
Laury • extended_group • ca
10
2026-08-18 • via Nuitee
M
Molly • couple • us
9
2026-08-17 • via Nuitee
L
Lionel • family_with_children • fr
1
Never again
Pros:

It is on the beach

Cons:

The pool was not really clean.
We found a beetle in our bed.

2026-08-16 • via Nuitee
E
Estelle • family_with_children • fr
7
Séjour gâché par les sargasses même si l’environnement de Tulum nous a permis de faire des activités aux alentours
Pros:

Chambre avec petite piscine privative au top !
Très bien situé sur la plage … même si cet emplacement n’était pas approprié étant donné les sargasse sur la plage…
Service top

Cons:

Sargasses sur la plage qui nous ont empêchés d’y accéder sur nous 4 jours de présence au mois d’août.
Mauvaise odeur un soir et matin suivant sûrement due à un pb de canalisation dans une chambre voisine …
Notre fils s’est blessé le pied dans la piscine (eau un peu trouble et un des petit carreau au fond était coupant)
Restaurant, sur le bord de mer, assez cher (sûrement lié à l’emplacement), ce que nous aurions pu être prêt à payer si il n’y aurait pas autant de sargasses et leur l’odeur.

2026-08-14 • via Nuitee
N
Normando • solo_traveller • ar
5
Pros:

Nada. Mala relación precio calidad. El sargazo

Cons:

El sargazo

2026-08-12 • via Nuitee
B
Bart • family_with_children • be
8
2026-08-12 • via Nuitee
B
Bart • family_with_children • be
8
2026-08-12 • via Nuitee
A
Anne Benedicte • family_with_children • no
8
2026-08-11 • via Nuitee
J
Jose Enrique • family_with_children • es
7
2026-08-08 • via Nuitee