La Zebra Tulum, a Small Luxury Hotel

Hotels
9.2 (309 reviews)
Carretera Tulum a Boca Paila Km 8.2, Ejido Pino Suarez, , Tulum , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Excellent food
Cons:
Inconsistent room quality
Noise issues from kitchen

Categories

Cleanliness
9.21
Most guests noted that the rooms were very clean and well-maintained.
Service
9.88
The staff were described as friendly and attentive, providing excellent service.
Location
9.42
The hotel is in a great location, close to restaurants and attractions.
Room Quality
8.37
Rooms varied in quality; some had issues with views and privacy.
Amenities
8.9
Amenities received positive notes, although there were suggestions for improvement.
Value for Money
8.86
Value was considered good, though some felt certain aspects did not match the price.
Food and Beverage
9.41
Food received very positive remarks, especially from nearby restaurants.
Overall Experience
9.58
Overall, guests expressed a high level of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:49

Property Description

Luxurious Beach Chic Experience
Experience the best of Tulum at La Zebra, a vibrant boutique hotel offering a luxurious haven right on the beach.

Phenomenal Dining and Customized Drinks
Indulge in a phenomenal dining experience with customized drinks that will tantalize your taste buds and elevate your vacation experience.

Amazing Music and Popping Atmosphere
Immerse yourself in amazing music and a popping atmosphere, making La Zebra the ultimate destination for a family vacation, romantic getaway, or a fun escape with friends.

Book now to be a part of the lively Tulum scene at La Zebra!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for US$73 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 309 reviews
Cleanliness: 9.21
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.58
N
Normando • solo_traveller • ar
7
Zargazo
Pros:

La habitación

Cons:

No pudimos utilizar la playa por el zargazo y ni siquiera tuvieron una atención por esto. El precio de la habitación no guarda una buena relación precio calidad si no se pueden utilizar las playas

2026-05-28 • via Nuitee
L
lizy • couple • il
9
מלון ברמה טובה מיקום פחות אהבנו
Pros:

חדר גדול יפה שירות טוב

Cons:

1. מיקום קצת רחוק מהמסעדות אבל יש מולו כ-8 ביתני אוכל עם אוכל מצויין במיוחד הדגים והפיצה
2. התאכזבנו מאוד מהחוף שזה בכל טולום ולא קשור למלון הכל מלא אצות. אמנם הם מנקים מוקדם בבוקר את החוף אבל הכמויות אינן באמת מאפשרות לנקות ולכן אף אחד לא באמת שוחה שם. דבר נוסף שגם לא קשור למלון זה קרטל המוניות נסענו 1.3 קמ ונדרשנו לשלם 45 דולר אמריקאי. פשוט עוקץ מושלם לתיירים. תורידו את אפליקציית אינדרייב

2026-05-25 • via Nuitee
I
Ignacio • solo_traveller • es
10
La Zebra Tulum: A dream stay in the Caribbean beachfront
Pros:

La Zebra Tulum is an excellent stay. From the location to the rooms and amenities, it makes for an ideal visit to the Caribbean.

The staff is welcoming and hard-working. The beach was also amazing, despite the sargasso floating by. That which landed on the beach was reduced every day. The food and drinks were also excellent. Happy hour Mezcalitas from 5-7pm was a highlight too.
Honestly we couldn't have been happier with our stay.

We also loved the pour-over coffee in the room, as well as the spacious closet, great AC, huge balcony, comfortable bed, and incredible view. There's nothing to flaw.

Pro tip:

Take away your dnd dream catcher for a great turn down service.

Cons:

The only slight blemish was the price of organized activities. This is out of control in Tulum in general, but something to note. Still, there was plenty enough to do nearby. I recommend Sian Ka'an (use the Punta Alem cooperative tour).

2026-05-22 • via Nuitee
N
Navneet • couple • us
9
2026-05-13 • via Nuitee
L
Lyana • couple • us
10
2026-05-04 • via Nuitee
D
Daniela • solo_traveller • ch
9
2026-04-29 • via Nuitee
F
Fabio • extended_group • it
10
2026-04-21 • via Nuitee
S
Sjøqvist • extended_group • ch
8
2026-04-15 • via Nuitee
M
Maya • family_with_children • gb
8
2026-04-15 • via Nuitee
N
Nina Vibe • family_with_children • dk
9
Dejligt hotel ved stranden, hvor man følte sig velkommen med børn
Pros:

Dejligt sted lige ud til stranden. Stort værelse. Mange liggestole ved stranden, så der var altid et ledigt sted at ligge. Kan anbefales med børn. Vil helt klart anbefale dette hotel til andre.

Cons:

(For) høj musik i restauranten og pool-området. Ingen liggestole eller siddemuligheder ved poolen (andet end i poolen ved poolbaren). Det var ikke optimalt, når man gerne ville holde øje med sine børn i poolen uden selv at skulle være i poolen hele tiden. Dog brugte vi mest tid ved stranden, som var super lækker.

2026-04-01 • via Nuitee
A
Adria • extended_group • us
9
2026-03-27 • via Nuitee
E
ELke • extended_group • be
7
Zijn zeker niets tekort gekomen
Pros:

- proper, alles in order
- lekker eten
- fijne kamer met hot tub
- goede locatie tussen de restaurants
- zeer lekkere cocktails
- strandhanddoeken
- thee die klaar stond avond
- whats app service

Cons:

- de vele regels die ze op voorhand vermelden
- no smoking
- het hotel is meer voor instagram fotos
En wannabes
- beetje hautain
- soms toch wat te harde muziek
- het is een luxueus hotel maar wij hadden bij onze eerste keuze moeten blijven en een meer rustiger hotel moeten nemen
-Jacuzi was on de avond kokend

2026-03-18 • via Nuitee
M
Melissa • family_with_children • ca
10
2026-03-17 • via Nuitee
C
Caroline • couple • fr
9
Excellent séjour reposant !
Pros:

L’emplacement magnifique, la plage, la qualité des plats, le calme, la chambre toujours très propre et une petite attention chaque soir (tisane et petits gâteaux succulents) !

Cons:

Petit bémol pour la piscine qui était trouble !

2026-03-12 • via Nuitee
I
Ilan • couple • fr
7
2026-03-05 • via Nuitee
J
Jorge Fernando • couple • mx
10
2026-03-01 • via Nuitee
P
Plantegenest • couple • fr
6
2026-02-28 • via Nuitee
V
Veronique • couple • fr
10
2026-02-27 • via Nuitee
R
rodin • couple • us
9
2026-02-27 • via Nuitee
R
Roger • family_with_children • nl
7
2026-02-22 • via Nuitee