La Zebra Tulum, a Small Luxury Hotel

Hotels
9.2 (335 reviews)
Carretera Tulum a Boca Paila Km 8.2, Ejido Pino Suarez, , Tulum , mx
+1 303-952-0595

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Excellent food
Cons:
Inconsistent room quality
Noise issues from kitchen

Categories

Cleanliness
9.21
Most guests noted that the rooms were very clean and well-maintained.
Service
9.88
The staff were described as friendly and attentive, providing excellent service.
Location
9.42
The hotel is in a great location, close to restaurants and attractions.
Room Quality
8.37
Rooms varied in quality; some had issues with views and privacy.
Amenities
8.9
Amenities received positive notes, although there were suggestions for improvement.
Value for Money
8.86
Value was considered good, though some felt certain aspects did not match the price.
Food and Beverage
9.41
Food received very positive remarks, especially from nearby restaurants.
Overall Experience
9.58
Overall, guests expressed a high level of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:49

Property Description

Luxurious Beach Chic Experience
Experience the best of Tulum at La Zebra, a vibrant boutique hotel offering a luxurious haven right on the beach.

Phenomenal Dining and Customized Drinks
Indulge in a phenomenal dining experience with customized drinks that will tantalize your taste buds and elevate your vacation experience.

Amazing Music and Popping Atmosphere
Immerse yourself in amazing music and a popping atmosphere, making La Zebra the ultimate destination for a family vacation, romantic getaway, or a fun escape with friends.

Book now to be a part of the lively Tulum scene at La Zebra!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Property Video

Guest Reviews

9.2
Based on 335 reviews
Cleanliness: 9.21
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.58
E
Estelle • family_with_children • fr
7
Séjour gâché par les sargasses même si l’environnement de Tulum nous a permis de faire des activités aux alentours
Pros:

Chambre avec petite piscine privative au top !
Très bien situé sur la plage … même si cet emplacement n’était pas approprié étant donné les sargasse sur la plage…
Service top

Cons:

Sargasses sur la plage qui nous ont empêchés d’y accéder sur nous 4 jours de présence au mois d’août.
Mauvaise odeur un soir et matin suivant sûrement due à un pb de canalisation dans une chambre voisine …
Notre fils s’est blessé le pied dans la piscine (eau un peu trouble et un des petit carreau au fond était coupant)
Restaurant, sur le bord de mer, assez cher (sûrement lié à l’emplacement), ce que nous aurions pu être prêt à payer si il n’y aurait pas autant de sargasses et leur l’odeur.

2026-08-14 • via Nuitee
B
Bart • family_with_children • be
8
2026-08-12 • via Nuitee
B
Bart • family_with_children • be
8
2026-08-12 • via Nuitee
N
Normando • solo_traveller • ar
5
Pros:

Nada. Mala relación precio calidad. El sargazo

Cons:

El sargazo

2026-08-12 • via Nuitee
A
Anne Benedicte • family_with_children • no
8
2026-08-11 • via Nuitee
S
Sofia • couple • gr
10
Απολαυστικές διακοπές !
Pros:

Υπέροχη τοποθεσία , κοντά σε όλα τα μαγαζιά και τα καλά εστιατόρια. Το πρωινό ήταν υπέροχο! Το δωμάτιο πολύ άνετο με πολλές παροχές μέσα και γενικά το ξενοδοχείο είχε πολύ ωραία αισθητική. Δεν μας έλειψε τίποτα. Πολύ ικανοποιημένοι με την επιλογή μας !

2026-08-08 • via Nuitee
J
Jose Enrique • family_with_children • es
7
2026-08-08 • via Nuitee
L
Llinás • family_with_children • co
9
2026-08-06 • via Nuitee
C
Claire • solo_traveller • gb
10
2026-08-05 • via Nuitee
K
Kelly • solo_traveller • us
10
2026-08-03 • via Nuitee
S
sonia • family_with_children • fr
7
2026-08-02 • via Nuitee
M
maja • couple • us
10
gorgeous units clean resort lots of great employees.. we will be back again! thank you for the hospitality
Pros:

trilled by the architect the beauty the cleanest ! it was amazing stay !

Cons:

nothing ! the most amazing property i have ever stayed

2026-07-25 • via Nuitee
F
Fernanda • couple • mx
9
Awesome stay in front of the ocean.
Pros:

We stayed at what used to be Lula’s. The room
Is beautiful, big, it had a terrace with a bath … we really enjoyed it. Room
Service was great too.

Cons:

Because of the season, the Lula’s restaurant ( that is one of my favs in Tulum) was closed.

2026-07-20 • via Nuitee
T
Tom • extended_group • be
6
2026-07-15 • via Nuitee
C
Charles • couple • us
10
Pros:

Beautiful setting

Cons:

Just the seaweed but that’s a Mother Nature problem. Not a hotel problem.

2026-07-12 • via Nuitee
C
Carmen • family_with_children • es
10
2026-07-08 • via Nuitee
S
sonal • couple • us
10
2026-07-08 • via Nuitee
N
Niki • solo_traveller • us
10
2026-07-07 • via Nuitee
A
Abdulrahman • extended_group • sa
7
Pros:

Food , staff , location.

Cons:

We can in non seasonal time with lots of seaweeds , rooms are not that spacious, otherwise everything is good

2026-07-02 • via Nuitee
J
J.A. • family_with_children • nl
7
Mooie kamers op een mooie rustige locatie in Tulum.
Pros:

Ruimte kamer was top

Cons:

Tijdens ons verblijf was het hotel 80% leeg. Jammer dat wij een kamer aan de straatzijde kregen ipv met uitzicht op het strand. Tijdens check in werd ons verteld over de vele sargassum waar het hotel uiteraard niets aan kan doen maar ons werd verteld dat het hotel met man en macht er alles aan doet om het weg te halen. Echter de dagen dat wij er waren was er maar 1 middag 1 iemand sargassum aan het opruimen. Verder was er zonder overleg met ons plots een concierge aan het werk op ons terras. Einde ochtend plus hele middag is hij bezig geweest met renovatie op het terras. Wij konden hierdoor geen gebruik maken van ons terras.

2026-06-23 • via Nuitee