Cambridge House Hotel

Hotels
6.9 (1893 reviews)
144 - 146 Tenison Road , Cambridge , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Garden
Laundry
Luggage storage
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Good location
Convenient access
Cons:
Poor cleanliness
Inadequate service
Misleading hotel description

Categories

Cleanliness
5.79
Guests reported issues such as bad smells and old towels.
Service
6.76
Issues were raised regarding late responses and lack of staff.
Location
8.8
Multiple reviews highlighted the convenient location near the station.
Room Quality
6.25
Guests mentioned issues like hot rooms and inadequate amenities.
Amenities
5.78
Guests expressed dissatisfaction with the lack of basic amenities.
Value for Money
7.24
Comments indicate a perception of overpricing for the quality received.
Food and Beverage
7.79
Not specifically mentioned, thus rated as standard quality for this hotel tier.
Overall Experience
6.76
General sentiment was mixed, with several negative experiences but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Convenient Location
Located just 300 metres from Cambridge Rail Station and a short walk to the historic city centre, our hotel offers easy access to key attractions like the university buildings and Botanic Gardens.

Modern Amenities
Enjoy a comfortable stay in our refurbished bedrooms, each featuring a TV and en-suite bathroom. Our keyless self-check-in system ensures a seamless arrival experience for every guest.

Onsite Café
Indulge in delicious grab-and-go options at Brew + Bites café, serving a variety of breakfast items, sandwiches, hot and cold beverages, and snacks.

Experience convenience and comfort at our hotel in Cambridge. Book now for a memorable stay!

Important information:

Please note that this property does not have a elevator and some rooms are located on the 2nd floor. If guests require a ground floor room (subject to availability) please inform the hotel as soon as possible.

Please note that hotel rooms are not soundproof.

This property does not offer breakfast.

Contact-free self check in is available at this property. The hotel operates a keyless self check in system and has a 24-hour pin code entry system. Prior to arrival, guests will receive a message with check-in instructions and a unique pin code to access the room at any time during the stay.

The hotel is staffed at all times and should guests need assistance, an intercom and telephone are provided in the rooms.

The Hotel does not accept large group bookings or parties (no more than 2 rooms).This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Location

Guest Reviews

6.9
Based on 1893 reviews
Cleanliness: 5.79
Service: 6.76
Location: 8.8
Room Quality: 6.25
Amenities: 5.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 6.76
V
vincent solo_traveller gb
10
Pros:

The room had AC..this is important during this heatwave.
It was close to the train station

Cons:

Some of the USB ports on the wall were loose. This isnt the end of the world.
The balcony was locked, but I didn't expect there would be one to begin with
I struggled to get the TV to work, but this was probably me.

2026-08-19 via Nuitee
M
Marlies extended_group be
7
2026-08-18 via Nuitee
M
Mohamed solo_traveller gb
7
2026-08-18 via Nuitee
S
Stuart solo_traveller fr
9
2026-08-18 via Nuitee
K
Katari solo_traveller pe
8
Pros:

Económico para la zona.

Cons:

La ducha no estaba operativa al 100% pero estaba ok.

2026-08-16 via Nuitee
J
Jan-Hendrik couple at
8
2026-08-16 via Nuitee
M
Michael couple us
6
Pros:

Affordable, good location

Cons:

Felt like a dormitory. Bathroom not in the best shape

2026-08-15 via Nuitee
S
Salvatore solo_traveller ie
1
Pros:

close to train station

Cons:

No cleaning between days, they didn't fill soap in the room until I asked (and they didn't even bother to fill the hand soap, only the shower one lol!), left half a toilet roll for 4 days. The room didn't have anything that you'd expect to find (a glass? some tissues? more than 2 towels?).
The shower barely worked, the shower had was all brown and full of limestone.
The curtain for the window was broken, told the staff and she said "it is what it is" so I couldn't get natural light in the room.
The wifi password on the wall is wrong and they don't tell you the new one for a while until you ask...

2026-08-13 via Nuitee
J
Josh solo_traveller gb
10
Great price, location and comfort.
Pros:

It was such a great location for such a low price compared to other places in the area. A short walk from the train station, bars, coffee shops, supermarkets and the beautiful centre. The staff were always on hand if needed and the bed was very comfortable. Highly recommend.

Cons:

N/A

2026-08-13 via Nuitee
M
Matthew couple gb
6
No frills stay, great location near to station
Pros:

Location good , check in check out fully self service , AC provided shame it didn’t work.

Cons:

En-suite was unusually compact , if you were on the large size you would have trouble using the toilet!!
Portable AC provided as room was very hot but was full of dust never been cleaned and didn’t work in cooling mode which is it’s whole purpose.

2026-08-11 via Nuitee
M
Monika solo_traveller de
4
Pros:

Schönes großes Zimmer, modernisiert, aber leider ungepflegt. Flur schmutzig, Fussboden im Zimmer auch, Toilette mit urinresten und kalkablagerungen verkrustet. Waschbecken schmutzig. Bett musste ich umschieben, um das Fenster öffnen zu können. Übergardinen hingen von der Leiste herab. Leider kein Wasserkocher und kein Ventilator. Wenn das so weitergeführt wird, werden wohl irgendwann die Gäste ausbleiben.

2026-08-11 via Nuitee
C
Christiane family_with_children de
3
Pros:

Die Räume waren sauber.

Cons:

Der check-in war schwierig, es hat lange gedauert, bis wir endlich Zugang hatten. Vielen anderen Gästen ging es genauso. Die Parkgebühr war nicht kommuniziert worden und war auf einmal 20 £ pro Tag.
Personal war kaum zu finden - frische Handtücher zu bekommen oder Müll entleeren war extrem schwierig.

2026-08-10 via Nuitee
B
Bronte couple gb
10
Perfect for a budget friendly weekend stay in Cambridge
Pros:

The room was very spacious and the air conditioning unit was very effective. Location was fantastic for what we needed. Communication was great, easier to understand how to access the room.

Cons:

Nothing, was exactly what we needed

2026-08-10 via Nuitee
M
Michael solo_traveller de
7
2026-08-10 via Nuitee
H
Halibryam emin couple gb
6
Konumu çok güzel ve fiyat çok iyi
Pros:

Konumu çok güzel, şifreli giriş çok iyi

Cons:

Buzdolabı yok,

2026-08-09 via Nuitee
L
Lydia couple gb
10
Hotel room was clean, in a great location. Aircon was a big bonus.
Pros:

Clean, great location

Cons:

N/a

2026-08-08 via Nuitee
N
Nikki Tysoe solo_traveller gb
10
Fantastic value and great hotel. Will definitely use again
2026-08-07 via Nuitee
M
Melinda couple hu
4
“Egy éjjelre megteszi”-féle szálló
Pros:

A szállás jó helyen helyezkedik el, viszonylag közel az egyetemi kollégiumokhoz. Egyike a kevés elérhető szállásoknak. Személyzet hiánya ellenére gördülékeny volt a becsekkolás.

Cons:

Sajnos nem úgy nézett ki a szoba mint a képeken, azóta eléggé lelakták. Nem működő redőny. A klíma valójában mobilklíma, 1-2 fokot hűtött maximális zajjal, így is nagyon meleg volt, inkább kikapcsoltuk. A tisztaság hagy maga után kívánni valót, és a tisztasági szerek sem voltak kielégítőek. Deposit 50£, ami aznap jutott csak tudomásunkra, de ezt a nap végén visszakaptuk.

2026-08-06 via Nuitee
G
Grimstad solo_traveller no
1
2026-08-05 via Nuitee
J
jenna couple gb
2
Awful
Pros:

Nice location

Cons:

Absolutely filthy, skirting boards are black with dust, couldn’t even look through the windows they were so so dirty, bathrooms unsanitary, mould and limescale everywhere

2026-08-05 via Nuitee