Jade Hotel and Suites

Hotels
7.5 (345 reviews)
1120 Don Chino Roces Avenue , Manila , PH

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great pool
Convenient location
Cons:
Limited room amenities
Clogged sink issue
Breakfast options too limited

Categories

Cleanliness
6.14
The review mentioned issues with room amenities not being adequately supplied and a clogged sink.
Service
8.61
The hotel personnel are friendly and attentive.
Location
8.15
It was a convenient location.
Room Quality
6.6
The junior suite had inadequate kitchen supplies and a clogged sink.
Amenities
8.13
The pool was great and an added bonus.
Value for Money
7.09
Some amenities were lacking, which affected overall value.
Food and Beverage
7.64
Breakfast was good but limited to savory options.
Overall Experience
7.61
The experience was mostly positive but came with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:08

Property Description

Luxurious Infinity Pool and Free Wi-Fi Access
Jade Hotel and Suites welcomes you with a stunning infinity pool on the rooftop and complimentary Wi-Fi throughout the property.

Well-Appointed Rooms with Modern Amenities
Indulge in the comfort of our rooms featuring flat-screen TVs, air conditioning, minibars, and spacious living and dining areas. The en suite bathrooms offer hot-water showers and premium bath amenities.

Convenient Location and Exceptional Service
Located near Glorietta Mall and Shopwise Supermarket, our hotel offers a convenient stay. Enjoy 24-hour front desk service, free parking, and elevators on every level.

Experience the perfect blend of luxury and convenience at Jade Hotel and Suites. Book now for an unforgettable stay!

Important information:

Please note that the cardholder of the credit card used to guarantee the reservation must be present at check-in. Otherwise, guest must settle payment using cash or their own card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

7.5
Based on 345 reviews
Cleanliness: 6.14
Service: 8.61
Location: 8.15
Room Quality: 6.6
Amenities: 8.13
Value for Money: 7.09
Food and Beverage: 7.64
Overall Experience: 7.61
K
Karl • solo_traveller • no
10
Pros:

So clean so cheap

Cons:

The restaurant the salmon

2026-09-16 • via Nuitee
J
JOCELYN • solo_traveller • at
8
2026-09-14 • via Nuitee
J
JOCELYN • solo_traveller • at
9
2026-09-14 • via Nuitee
G
Gilles • solo_traveller • fr
4
Pros:

Le personnel est formidable ,serviable, reatif ,souriant ,toujours a l'écoute

Cons:

La chambre ne correspond pas du tout a la description sur booking. Com.le lit est petit. impossible de faire a manger aucune assiette verre pas de couvert pas de plaque de cuisson là hote ne fonctionne pas .internet ne fonctionne pas très bien

2026-09-10 • via Nuitee
H
Humoud • solo_traveller • kw
5
العاملين صراحتا كان متعاونين اما المكان والأفطار كان سيء للغايه
Pros:

لاشي فقط العاملين

Cons:

الافطار سيء جدا

2026-09-02 • via Nuitee
N
Nikolay • solo_traveller • ph
6
Cons:

Wifi was not working, only after many tries and fails we were able to connect. The breakfast is not nice..

2026-09-01 • via Nuitee
M
Müller • solo_traveller • de
5
Decent stay, but disappointing service and no working TV
Pros:

The location was convenient for me and the room itself was generally fine. I also really appreciated that a late check-out until 10:00 PM was available for an additional fee, as this made my departure day much easier.

Cons:

Unfortunately, I was unable to use the TV at all during my entire stay due to technical problems with the TV/Sky signal. I would expect such a basic hotel amenity to work properly. The issue could not be resolved during my stay, which was very disappointing. The service could also have been better overall. These issues had a negative impact on my stay.

2026-08-25 • via Nuitee
J
JOCELYN • solo_traveller • at
9
Pros:

Mitarbeiter war freundlich und hilfsbereit.

Cons:

Waren sehr an eine Probleme zu lösen. Sofort erledigt.

2026-08-24 • via Nuitee
J
JOCELYN • solo_traveller • at
9
Pros:

Rezeption war sehr freundlich und hilfsbereit.

Cons:

Mitarbeiter hat immer eine Lösung gefunden. Sehr arrangiert/ hilfsbereit/freundlich.

2026-08-24 • via Nuitee
K
keja56 • solo_traveller • gb
4
Very disappointed
Pros:

Handy location

Cons:

1. Breakfast. Lots of fruit flies feeding off uncovered fruit. Poor selection of food. Awful weak coffee.
2. Swimming pool. Was filthy and disgusting.
3. Room. Noisey air con and fridge

2026-08-15 • via Nuitee
E
Ellen • extended_group • nl
9
Prima verblijf, beetje kleine bedden. Zeer schoon en netjes.
Pros:

Prima locatie, jammer dat het zwembad op het dak in onderhoud was, dus daar konden we geen gebruik van maken. En het restaurant boven daar was niemand toen we wilde gaan eten.
De kamer zijn goed de bedden erg klein. Koffie aanwezig, waterkoker en koelkast en shampoo en douche crème.

Cons:

Erg kleine bedden en het zwembad op het dak was in onderhoud, dus daar konden we geen gebruik van maken

2026-08-11 • via Nuitee
J
jose jeremy • solo_traveller • nz
10
best value for money hotel w/buffet and pool
Pros:

the room and the pool deck

the buffet is delicious too

Cons:

none

2026-08-10 • via Nuitee
L
Lordfomo • solo_traveller • us
4
The hotel is not bad, but it's disappointing and not a good location.
Pros:

The hotel staff was helpful.

Cons:

These are the worst organized rooms I have seen in my life. So much space, and the worst use of said space.

I was upgraded to an executive suite, and I've bumped my elbows or knees or feet on things that just didn't need to be there. There is a kitchenette which you're not allowed to cook in and all the cabinets there just take up space.

There is a bathroom and a half, and the room would be so much better if they didn't have the half bath there at all. There are so many useless cabinets in closets. The bathroom door doesn't open the whole way because a towel rack is in the way, the beds are genuinely full beds and not Queens, and we had to rearrange the furniture in order to make enough space for my girlfriend and I to sleep there.

The location of the hotel is not great. There is free parking, but there is only six spaces. And they called us three times to move our car.

This is not a bad hotel. It's a very disappointing hotel.
For the money we spent it is acceptable, but I would choose somewhere else in the future.

Also, the squeakiest bed I have ever slept on..... I am pretty sure half of Makati heard us.

2026-08-10 • via Nuitee
F
Fatima Maria Anna • solo_traveller • at
5
Pros:

Es war günstig und das Personal ist freundlich und hilfsbereit.

Cons:

Insgesamt war das Hotel räumlich eng. Wir hatten viel Gepäck und wir kamen im Eingangsbereich schwer zum Hotel, weil parkende Autos den Weg teilweise blockierten. Das Foyer ist auch eher klein.

2026-08-07 • via Nuitee
M
ma. hannah • family_with_children • ph
8
2026-08-03 • via Nuitee
B
Bragas • family_with_children • ph
10
2026-07-17 • via Nuitee
S
Simeon Borg • solo_traveller • mt
8
2026-07-16 • via Nuitee
Y
yuhsin • solo_traveller • tw
8
CP值高商務飯店
Pros:

staff都很親切有禮，附設的早餐種類少但是好吃，床鋪乾淨好睡，泳池有很好的城市風景。附近有超級好吃的烤雞店超級推薦！

Cons:

房間設備比較舊，電視盒壞掉看不到當地電視稍微可惜

2026-07-14 • via Nuitee
R
Ramos • solo_traveller • ph
6
2026-07-10 • via Nuitee
B
Bongbong • couple • it
10
2026-07-03 • via Nuitee