Termas de Jahuel Hotel & Spa

Hotels
8.8 (399 reviews)
Jahue s/n, San Felipe , Santa María , cl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent food quality
Friendly and attentive staff
Beautiful surroundings
Cons:
Cleanliness of pools
Room maintenance issues
Inconvenient breakfast replenishment

Categories

Cleanliness
8.45
The cleanliness of the interior pools could be improved; mentioned some noise from cleaning staff.
Service
9.25
Consistently noted excellent service from the staff across various reviews.
Location
9.05
Described as incredible with beautiful surroundings.
Room Quality
8.25
Some rooms reported to be inferior and had issues with maintenance.
Amenities
8.75
Facilities provided are good, but some amenities (such as sauna time) noted as limited.
Value for Money
8.85
Service and food quality suggest good value for the price paid.
Food and Beverage
8.75
Generally praised as excellent, though breakfast replenishment issues noted.
Overall Experience
9.05
Overall positive experiences highlighted, though areas for improvement exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:03

Property Description

Luxurious Accommodations
Termas de Jahuel Hotel & Spa in Santa María offers spacious rooms with modern amenities and stunning views. Enjoy the comfort of heating, satellite TV, and a private bathroom during your stay.

Relaxing Spa and Activities
Indulge in ultimate relaxation at the spa and wellness center. Take part in various activities like cycling, hiking, and mini golf. Unwind in the outdoor and indoor pools or simply lounge at the shared lounge area.

Convenient Location
Located just a short drive away from Errazuriz Vineyard, Los Andes Sanctuary, and Portillo Ski Centre, Termas de Jahuel Hotel & Spa provides easy access to popular attractions. Plus, with free WiFi and parking, your stay is hassle-free.

Book now for a rejuvenating experience at Termas de Jahuel Hotel & Spa.

Important information:

The property has an all-inclusive system, where guests are served breakfast, lunch and dinner at specific hours of the day. The only exceptions are at check in day, which only includes lunch and dinner, and check out day which only includes breakfast. Drinks are not included.

Local tax law

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

To be exempted from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 399 reviews
Cleanliness: 8.45
Service: 9.25
Location: 9.05
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.85
Food and Beverage: 8.75
Overall Experience: 9.05
F
FELIPE couple cl
9
2026-06-20 via Nuitee
T
toro solo_traveller cl
6
Pros:

La comida un poco débil en relación al precio ,buen desayuno

Cons:

Relación precio calidad

2026-06-14 via Nuitee
I
Isabel couple de
10
Sehr empfehlenswert!
Pros:

Die Lage des Hotels - Spa. ist außergewöhnlich schön ! Liegt in den Bergen gut mit Auto zu erreichen, sehr gute asphaltierte Straßen. Unterkunft sehr sehr schöne Architektur Zimmer sehr modern, sehr sauber , sehr gute Bettwäsche genügend Handtücher und Bademantel und Hausschuhe. Wir waren im Winter dort, gute und genügend Heizung . Möchte ich die gehobene Küche benennen. Jeden Tag drei Gänge Menü , sehr vielfältig gut frisch viel regionales Gemüse und Obst. Sehr gute internationale und nationale Weine !
Alles in allem bei Zeiten buchen da sehr beliebt und fast immer ausgebucht .

Cons:

Habe nichts auszusetzen!

2026-06-12 via Nuitee
P
Patricio solo_traveller cl
10
2026-06-08 via Nuitee
E
Eduardo couple cl
8
Pros:

Prrsonal muy amable. Comida muy buena.

Cons:

Wifi con poca potencia. Poco flujo de agua en las duchas. Ducha de la piscina no funcionaba bien.

2026-05-28 via Nuitee
E
Elías couple cl
10
PASAMOS EXCELENTE FIN DE SEMANA, DESCANSADO Y RELAJADO CON MUCHA COMODIDAD Y ATENCIONES DEL PERSONAL
Pros:

TODO DE PRIMER NIVEL, LA COMIDA EXTRAORDINARIA Y DOSPOSICION A VAMBIO DE PLATOS POR RESTRICCIONES ALIMENTICIAS.

Cons:

NADA, TODO ESTRAORDINARIO

2026-05-27 via Nuitee
J
Janet family_with_children cl
10
2026-05-25 via Nuitee
R
Rodolfo couple cl
10
2026-05-22 via Nuitee
A
ARTURO solo_traveller cl
10
Pros:

La comida espectacular

2026-05-21 via Nuitee
A
Anahi solo_traveller cl
10
Pros:

Todo

2026-05-18 via Nuitee
R
Rodolfo Alberto couple cl
10
2026-05-14 via Nuitee
F
Fermin couple cl
10
Un agrado
Pros:

Muy bueno el lugar muy acogedor

Cons:

Que en las comidas estuviera considerado el vino como acompañamiento.

2026-04-27 via Nuitee
F
Felipe Andrés couple cl
9
Muy buena 😊
Pros:

El personal y la arquitectura colonial

Cons:

Precio calidad en el valor final de la estadía

2026-04-27 via Nuitee
J
jose couple cl
9
2026-04-25 via Nuitee
S
Sylvia family_with_children cr
9
Mi mamá y yo paseo mágico
Pros:

El medio ambiente, las piscinas, el servicio, las comidas y el personal amable

Cons:

No reciben efectivo por lo que venir directo del aeropuerto hace difícil tener pesos chilenos para dar propinas. Eso fue lo único que no me gustó.

2026-04-24 via Nuitee
9
9315b71e9a24730038e997c00d389942 solo_traveller cl
8
Pros:

En general bien, había ido varias veces, y estuvo ok, la comida muy rica.

Cons:

El personal de la recepción tuvo un comportamiento raro (sólo una persona realmente) primera vez que me pasa que en una recepción o llegada a un hotel, el encargado saluda de beso a los huéspedes. Fue muy incómodo y fuera de lugar.

2026-04-18 via Nuitee
C
c8b2bd7d4ca1708624e0dd7c1335abb9 couple cl
9
Pros:

Atencion del personal

Cons:

Lo unico malo que prometieron una atencion por que celebrabamos 40 años de matrimonio que nunca llego.Una lastima

2026-04-15 via Nuitee
F
Francisca García Charad couple cl
9
2026-04-09 via Nuitee
W
William couple gb
1
Disappointing
Pros:

The location

Cons:

We booked this stay as a birthday celebration for our friend. Two of our party of four became very ill after dinner on our first night. One person suffered violent vomiting , The other an extremely upset stomach which still hasn’t cleared five days later. Our stay was ruined as both were too unwell to use the hotel spa and other facilities the next day. On the following day when we were leaving The general manager happened to be on site and we reported this to him. He assured us he would investigate this with the executive chef and asked to meet us at check out to report his findings. He did not show up for the meeting. The deputy manager was sent to meet us and offer a derisory 5% discount on our bill - which we refused as it was insulting, and no explanation or apology was offered. Such a shame . This place is in a stunning location has a beautiful spa ( which we were unable to use as we were too unwell) has wonderful history and should and could I suspect with better management be very very special.

2026-04-03 via Nuitee
H
Hector couple cl
10
2026-03-30 via Nuitee