Hotel Calli Quetzalcoatl

Hotels
8.3 (305 reviews)
Portal Guerrero 11 , Cholula , MX
+52 222 261 5607

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value
Cons:
Cleanliness issues
Noisy rooms
Outdated facilities

Categories

Cleanliness
7.7
Several reviews pointed out cleanliness issues such as dirty windows and lack of upkeep.
Service
9.2
Many guests praised the attentive and friendly staff.
Location
9.2
The hotel location received numerous positive comments for its proximity to attractions.
Room Quality
7.2
Some guests mentioned small and outdated rooms with maintenance needs.
Amenities
8.2
Amenities were mentioned positively, but some areas need updating.
Value for Money
8.2
On balance, guests felt it provided reasonable value for the price.
Food and Beverage
8.2
No specific comments on food quality, but overall standard for this hotel tier.
Overall Experience
8.5
Overall positive experience from guests despite a few shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:31

Property Description

Luxurious Accommodation in the Heart of San Pedro Cholula

Relaxation and Pampering: Indulge in the outdoor pool with Turkish baths, beauty salon, and massage service.

Delightful Dining Options: Enjoy Italian/Mexican cuisine at Peregrinos Once restaurant, unwind at the bar, or sip tea at the on-site shop.

Convenience at Your Fingertips: Benefit from free Wi-Fi, room service, and car hire options, all while being just a short walk from the historic Cholula Pyramid.

Book now to experience the perfect blend of comfort and convenience at Hotel Calli Quetzalcoatl!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Location

Guest Reviews

8.3
Based on 305 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.5
J
Jorge • solo_traveller • es
7
Un hotel razonable en un lugar inmejorable, en necesidad de mantenimiento
Pros:

La ubicacion en la Plaza de la Concordia es inmejorable. El personal de la recepcion es super amable, y el ambiente general es muy agradable. La relacion calidad-precion es correcta.

Cons:

Las habitaciones necesitan urgentemente mantenimiento. Mi habitacion tenia humedad en la pared, y la ducha dejaba bastante que desear, tanto la calidad de la instalacion como el caudal de agua que ofrecia. Las sabanas y las toallas no eran de gran calidad.

2026-10-31 • via Nuitee
M
martinez • extended_group • mx
10
2026-10-30 • via Nuitee
A
agustin_francesa_alfaro • extended_group • cr
10
2026-10-28 • via Nuitee
N
Nayee • extended_group • mx
9
Pros:

Excelente ubicación.

Cons:

El servicio de estacionamiento.

2026-10-13 • via Nuitee
B
Blanca • solo_traveller • mx
7
Pros:

La ubicación

Cons:

El tema del estacionamiento, la cama super dura, ademas hice una peticion con dos camas y el agua fría en la habitación

2026-10-12 • via Nuitee
C
Chris • solo_traveller • mx
10
2026-09-11 • via Nuitee
G
Gaytan • solo_traveller • mx
9
2026-09-07 • via Nuitee
A
Alma • family_with_children • mx
9
Excelente lugar lo recomiendo
Pros:

muy amable el personal y muy bello hotel excelente ubicación

Cons:

La limpieza en la regadera puede ser mejor ya que si tenía bastantes lugares con hongos

2026-09-05 • via Nuitee
M
Marie • solo_traveller • fr
10
Pros:

L'amabilité du personnel.
La propreté des chambres.

Cons:

Le restaurant. De qualité moyenne et un service trop mercantile.

2026-09-01 • via Nuitee
C
Cid Ochoa • couple • mx
8
2026-08-31 • via Nuitee
J
Julio • couple • mx
8
Es buen costo beneficio por la cercania a las iglesias y actividades
Pros:

La ubicacion

Cons:

La cama estaba muy dura, la piscina no la pude utilizar por que el agua estaba muy fria

2026-08-24 • via Nuitee
J
Juan Alberto • family_with_children • mx
10
Comodidad, seguridad y ubicacion.
Pros:

Su ubicacion y atencion.

2026-08-21 • via Nuitee
V
VAZQUEZ • solo_traveller • mx
9
2026-08-11 • via Nuitee
R
Renata • solo_traveller • mx
9
2026-08-07 • via Nuitee
T
Teresa Iris • couple • us
10
The location, the staff’s service, and the safety are important when traveling with family. Everything is close by—food,
Pros:

Location. This is my 4th time staying here.

Cons:

The condition of the windows is poor; they are very fragile, let in a lot of noise, and allow mosquitoes to get in.

2026-07-11 • via Nuitee
R
Roberto • solo_traveller • mx
10
Pros:

Ubicacion

Cons:

Las indicaciones para encontrar el Estacionamiento

2026-07-10 • via Nuitee
N
NoelV1980 • solo_traveller • us
10
Best price value for a great room with the perfect location.
Pros:

Excellent Location, clean room, felt safe!!

2026-06-25 • via Nuitee
T
Teresa Iris • family_with_children • us
10
Convenient Location and splendid place to stay.
Pros:

Location

Cons:

Noise of the fireworks windows too thin

2026-06-15 • via Nuitee
A
Ana • solo_traveller • mx
5
Pros:

El personal del restaurante muy amable

Cons:

El estacionamiento esta un poco retirado del hotel y aparte tienen un horario especifico para que no te cobren por lo que no es funcional

2026-05-28 • via Nuitee
C
Claudia • solo_traveller • mx
10
Pros:

La atención del personal, siempre amable y muy accesible.
Además el servicio de calidad

2026-05-25 • via Nuitee