Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Room size issues
Miscommunication regarding room features

Categories

Cleanliness
8.3
There were comments regarding the cleanliness of the shower and overall room quality.
Service
9.2
The staff were consistently described as helpful and attentive.
Location
9.7
The hotel's proximity to Plaza de Armas and good views were frequently appreciated.
Room Quality
8.6
Some guests mentioned rooms being small, while others noted comfort.
Amenities
8.4
General mentions of hotel amenities, but some criticisms about the coffee/tea facilities.
Value for Money
8.8
Value discussions were indirect; mostly positive but with some criticisms regarding expectations.
Food and Beverage
9.1
Positive feedback on breakfast and restaurant views noted.
Overall Experience
9.1
Overall experience varied but leaned positive with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:23

Property Description

Convenient Location
Located right in Cusco’s main square, Hotel Plaza de Armas offers comfortable rooms just 50 meters from Sol Avenue. The proximity to Velasco Astete Airport, only 1.20 km away, ensures a hassle-free journey to and from the hotel.

Modern Amenities
Enjoy a cozy stay in rooms equipped with flat-screen cable TV and parquet floors. Select rooms offer stunning city views, and all come with private bathrooms stocked with complimentary toiletries. Start your day right with a buffet breakfast featuring fresh tropical fruits at the on-site restaurant.

Exceptional Services
Benefit from 24-hour front desk assistance and a helpful tour desk to explore the area. Additionally, take advantage of the complimentary one-way shuttle service from the airport to the hotel for a seamless arrival experience.

Book your stay at Hotel Plaza de Armas Cusco now for a memorable and convenient visit to this historic city.

Important information:

Please note that in order to arrange the shuttle service from the airport to the property guests must provide their flight details.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 824 reviews
Cleanliness: 8.3
Service: 9.2
Location: 9.7
Room Quality: 8.6
Amenities: 8.4
Value for Money: 8.8
Food and Beverage: 9.1
Overall Experience: 9.1
V
Vivian • family_with_children • br
10
Pros:

Voltei ao hotel em 2026 porque em 2024 me hospedei lá, e ao ter problemas de saúde, fui prontamente acolhida pela equipe, que providenciou atendimento médico imediato. Além da confiança que sinto no atendimento da equipe, as instalações do hotel são ótimas. Quartos pequenos, mas extremamente limpos, confortáveis, quentinhos e com um bom isolamento acústico (a Plaza de Armas não dorme, então o silêncio absoluto não vai existir). A propósito, a localização é excelente, pois o próprio terraço do hotel, ou a varanda da área do café da manhã, já proporcionam uma vista de cartão postal. Dá pra conhecer todo o centro histórico a pé, e é de fácil acesso para as empresas de turismo. Há muitas opções de bons restaurantes e lojas ao redor do hotel. Para os tours que saem de madrugada, a equipe providencia uma lancheira com o café da manhã, para levar na viagem. Hotel nota 1.000!!!

Cons:

Sem pontos negativos.

2026-07-25 • via Nuitee
E
Erika • couple • br
8
Indico com tapa ouvidos
Pros:

Tudo menos o mto barulho da rua

Cons:

Seria nota 10 se pudessem resolver o barulho extremo da rua. No mais, esse foi meu hotel preferido. Voltaria, sabendo que vou ter problemas com barulho.

2026-07-24 • via Nuitee
J
Jorge Eduardo • couple • pr
6
Agradable
Pros:

Ubicación excepcional cerca de todo, especialmente de donde salen la mayoría de los tours . El restaurante cocinan muy rico y personal fue muy servicial y amable.

Cons:

La habitación que nos dieron (207) quedaba justo de lado de lo que parecía ser la cocina o el salón de limpieza y en las noches era muy difícil conciliar el sueño (mucho ruidos fuertes). Para el día no tienen un abanico en el cuarto para combatir la clamor fuerte que hacía en el día. En la noche no hace falta abanico se puso frío.

2026-07-21 • via Nuitee
W
Wilda • solo_traveller • cl
6
Pros:

La amabilidad del personal y la ubicación

Cons:

La habitación que me dieron no era la que elegí por Booking. Tenía una pequeña abertura que daba a cañerías y tenía mal olor (habitación 206). No era lo que pedí y menos el precio que pagué. Dijeron que era porque no habían más habitaciones disponibles en ese momento (a pesar que mi reserva estaba confirmada). Luego encontraron una solución, pero fue una mala experiencia de entrada.
Para el día de salida, pedí que me reservaran un taxi al aeropuerto para las 8 AM el cual se me confirmó. Pero el auto nunca llegó y tuve que pedir un uber para no perder el vuelo

2026-07-20 • via Nuitee
C
Christine • couple • au
8
2026-07-20 • via Nuitee
A
Andrea • couple • gt
10
Great location great value
Pros:

Location and silence even though it’s right in the plaza. The view from the roof top

Cons:

No Lobby, limited space to wait

2026-07-19 • via Nuitee
V
Valeria • extended_group • pe
10
2026-07-19 • via Nuitee
L
Leticia • solo_traveller • br
10
Pros:

Do quarto e da cama

Cons:

Gostei de tudo

2026-07-17 • via Nuitee
A
Analys • couple • br
6
Ok.
Pros:

Gostei da acomodação

Cons:

Ao mesmo tempo que é bom está perto da praça faz muuuito barulho, ficamos em um período de festas onde tinha muita música, se você quiser descansar não fique nesse hotel.

2026-07-14 • via Nuitee
B
Beth • couple • us
10
Pros:

Let us check in early. Staff is friendly and helpful..

Cons:

Don’t give enough towels or toilet paper. No blow determina.

2026-07-13 • via Nuitee
M
MARIA FABIANA • couple • ar
10
Cusco enamora
Pros:

Ubicación, limpieza

Cons:

Podría mejorarse el desayuno

2026-07-12 • via Nuitee
M
Maritoni • solo_traveller • us
9
Pros:

Excellent location! The room was very clean. Bed was so comfortable. Bath is tidy. The restaurant in the hotel has a good menu. Food was good and I never had any tummy problems. The staff are professional and helpful. When I have an early tour and need to leave early they make sure to log that for safety. Great value for sure.

Cons:

Some noise near my room since it's near the fire exit and staff are going in and out. Would help if they are more mindful during sleeping hours

2026-07-11 • via Nuitee
T
toby6895 • Solo travel • Chaska, Minnesota
8
Perfect location
Pros:

Right in center plaza. Perfect location. I reserved a queen and got 2 twins. Small rooms but nice and clean and had hot water for shower.

2026-07-08 • via Tripadvisor
L
Linda • solo_traveller • us
7
I was unable to relax/rest after travel and hiking; probably won't stay again due to that
Pros:

breakfast was good

Cons:

Extremely noisy due to the location right on the plaza. Noise all day and into the night. Closing windows and wearing ear plugs doesn't help. Hard to rest or relax.

2026-07-04 • via Nuitee
N
Nichole • solo_traveller • nz
10
2026-07-04 • via Nuitee
C
Cheryl • extended_group • au
9
Great location. Friendly helpful staff. Would definitely stay at the Plaza de Armas again if in Cusco
Pros:

The property was right in the center of town with lots of restaurants and activity right at your door

Cons:

I would have loved piped oxygen that high end hotels have as altitude does take some getting used to

2026-07-04 • via Nuitee
N
nichole • solo_traveller • nz
10
2026-07-04 • via Nuitee
R
ramon • couple • es
10
2026-07-01 • via Nuitee
C
Christoph • solo_traveller • au
7
Pros:

Great breakfast and room decent

Cons:

Reception staff quiet unfriendly and initially not happy to help with a better room even paying for upgrade

2026-06-30 • via Nuitee
L
Luis • couple • pe
10
Muy bien
Pros:

Todo bien

2026-06-27 • via Nuitee