Hotel Plaza de Armas Cusco

Hotels
8.9 (797 reviews)
Portal Mantas 114 , Cusco , pe

Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Room size issues
Miscommunication regarding room features

Categories

Cleanliness
8.3
There were comments regarding the cleanliness of the shower and overall room quality.
Service
9.2
The staff were consistently described as helpful and attentive.
Location
9.7
The hotel's proximity to Plaza de Armas and good views were frequently appreciated.
Room Quality
8.6
Some guests mentioned rooms being small, while others noted comfort.
Amenities
8.4
General mentions of hotel amenities, but some criticisms about the coffee/tea facilities.
Value for Money
8.8
Value discussions were indirect; mostly positive but with some criticisms regarding expectations.
Food and Beverage
9.1
Positive feedback on breakfast and restaurant views noted.
Overall Experience
9.1
Overall experience varied but leaned positive with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:23

Property Description

Convenient Location
Located right in Cusco’s main square, Hotel Plaza de Armas offers comfortable rooms just 50 meters from Sol Avenue. The proximity to Velasco Astete Airport, only 1.20 km away, ensures a hassle-free journey to and from the hotel.

Modern Amenities
Enjoy a cozy stay in rooms equipped with flat-screen cable TV and parquet floors. Select rooms offer stunning city views, and all come with private bathrooms stocked with complimentary toiletries. Start your day right with a buffet breakfast featuring fresh tropical fruits at the on-site restaurant.

Exceptional Services
Benefit from 24-hour front desk assistance and a helpful tour desk to explore the area. Additionally, take advantage of the complimentary one-way shuttle service from the airport to the hotel for a seamless arrival experience.

Book your stay at Hotel Plaza de Armas Cusco now for a memorable and convenient visit to this historic city.

Important information:

Please note that in order to arrange the shuttle service from the airport to the property guests must provide their flight details.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 797 reviews
Cleanliness: 8.3
Service: 9.2
Location: 9.7
Room Quality: 8.6
Amenities: 8.4
Value for Money: 8.8
Food and Beverage: 9.1
Overall Experience: 9.1
P
Paul-Robert couple ch
7
Intéressant
Pros:

L’emplacement

Cons:

Le restaurant

2026-05-27 via Nuitee
S
Song Thye couple my
10
Pros:

Incredible views and exceptional service for travelers!

You cannot beat this location. One of the absolute highlights was overlooking the beautiful Plaza de Armas while enjoying breakfast in the morning and relaxing at the bar in the afternoon. The entire staff was incredibly friendly and accommodating.

It is also the perfect base if you are traveling to Machu Picchu; the hotel securely stored our two large suitcases in their cloakroom for two days while we were away. Furthermore, since we had to leave for our excursion before the restaurant opened, they thoughtfully arranged a takeaway breakfast bag for us. Highly recommended for anyone visiting the area!

2026-05-25 via Nuitee
S
Song Thye couple my
10
Pros:

Fantastic stay in a perfect location!

You couldn't ask for a better location—right by the Plaza de Armas in a bustling area, yet our second-floor room was surprisingly quiet and peaceful. The room itself was exceptionally clean, comfortable, and equipped with all the necessary amenities.

What truly set this hotel apart, however, was the incredible staff. The front desk team was extremely helpful and attentive to our needs; they even arranged a breakfast bag for us when we had to check out before the restaurant opened. To top it off, after we checked out, the hotel texted me to let me know I had accidentally left my mobile phone on the bed. Exceptional service and highly recommended!

2026-05-25 via Nuitee
C
Clívia couple br
9
2026-05-22 via Nuitee
C
Carlos couple ar
7
Buena ahi nada para recordar
Pros:

la ubicacion es perfecta ,el desayuno es bueno, hay ruido en las habitaciones por no tener vidrios doble DVH

Cons:

la falta de empatia y profecionalismo del personal

2026-05-22 via Nuitee
T
tawnia solo_traveller us
9
Pros:

Very clean

Cons:

Shower temperature wasn't consistent

2026-05-17 via Nuitee
A
Ali Ciao solo_traveller gb
10
2026-05-16 via Nuitee
A
Ali Ciao solo_traveller gb
10
2026-05-16 via Nuitee
K
Kayla couple pl
8
Good overall stay in a central location
Pros:

Great location. Although the hotel is located right by Plaza de Armas in a busy area, the room we had on the top floor was quiet, which was great. The room itself was comfortable and had all the necessary amenities.

Cons:

The breakfast was a bit plain, and unfortunately we were asked for our room number two or three times each morning, which felt slightly unpleasant and could have been better organised.

2026-05-15 via Nuitee
B
Bella couple us
9
Comfortable stay because of the wonderful staff!
Pros:

Great staff, specially Maria at the front desk- very helpful and attentive to our needs.
Clean hotel room and the staff provided daily cleaning and complimentary 2 bottles of water.

Cons:

No air conditioning but could not leave the windows open at night due to the non-stop noises from the activities in and around the plaza/square. The hotel provided ear plugs though which is nice.

2026-05-14 via Nuitee
A
Ali Ciao solo_traveller gb
10
2026-05-11 via Nuitee
A
Alan solo_traveller gb
8
Pros:

Loved the closeness to the main tourism square, loved the balcony beers, coffee, and breakfast

Cons:

Didn't like the fact that the 2 nights were stayed it was noisy at the square till gone 10pm which is normally okay but if your planning an early morning hike can be annoying

2026-05-09 via Nuitee
L
LUCIANA solo_traveller pe
9
Todo ok! Es la 3era vez que me hospedo aquí. Son muy amables y te dan chocolates
Pros:

Ubicación y comodidad inmejorable 100%

Cons:

A veces sale mal olor del baño.

2026-05-08 via Nuitee
D
Diogo couple br
10
Pros:

Tudo excelente

2026-05-04 via Nuitee
N
Nicholas couple au
7
Great location, good breakfast but heat and hot water are sadly lacking
Pros:

Great location

Cons:

Only warm water in the bathroom, no hot water. Given how cold Cusco gets a small portable heater was inadequate heating

2026-05-02 via Nuitee
P
Pedro couple es
8
Buena experiencia
Pros:

Excelente ubicacion. Buen desayuno. Agradable terraza con vistas a la Plaza de Armas.

Cons:

Algo ruidosa la plaza incluso de noche.

2026-04-27 via Nuitee
W
William solo_traveller gb
9
Great place.
Pros:

Got upgraded for free. Bed was lovely. Bathroom is great. Location is top tier. Super cozy.

Cons:

Bit of noise, nothing you can't get used to, but expected from being in such a busy area.

2026-04-26 via Nuitee
K
kellen couple br
10
Excelente!
Pros:

Localização e conforto do quarto.

2026-04-21 via Nuitee
R
RYO couple jp
8
オススメします
Pros:

とにかくロケーションが最高。スタッフはとてもフレンドリーでストレスを感じる事はありませんでした。2階のバルコニー席からはクスコ大聖堂が目の前に見え、とても贅沢な朝食を摂ることができました。

2026-04-19 via Nuitee
J
Julian solo_traveller co
10
2026-04-18 via Nuitee