Bonjour D' An Nam Home

Hotels
8.6 (271 reviews)
32 Phố Đào Duy Từ , Hanoi , vn

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Limited outlets in rooms

Categories

Cleanliness
8.31
Cleanliness is generally good, but some comments mentioned issues like the need for renovation in bathrooms and a mouse sighting.
Service
9.28
Consistently mentioned as outstanding with friendly and helpful staff.
Location
9.32
Commended for being well-located in the city center, but a bit noisy at times.
Room Quality
7.77
Some rooms lack windows or views, and there are reports of small room sizes.
Amenities
8.3
Amenities mentioned are adequate, but there are concerns regarding insufficient electricity outlets.
Value for Money
8.76
Generally perceived as good value, though there's a compromise on noise levels for the location.
Food and Beverage
8.31
Breakfast received mixed reviews for variety and responsiveness of the staff.
Overall Experience
8.78
The overall sentiment of the experience leans positive despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:50

Property Description

Convenient Location & Charming Ambience

Bonjour D'An Nam Hotel is ideally situated in Hanoi, offering a tranquil garden and a welcoming terrace for guests to relax after a day of exploring the city. The air-conditioned rooms provide a comfortable retreat, complemented by free WiFi to stay connected with loved ones back home.

Delicious Dining Options & Exceptional Service

Indulge in a delightful culinary experience at the on-site restaurant serving delectable Asian cuisine, or unwind at the cozy bar with a refreshing drink. With attentive room service and a 24-hour front desk, guests can expect exceptional assistance throughout their stay.

Modern Comforts & Stunning Views

Each room at Bonjour D'An Nam Hotel is thoughtfully equipped with modern amenities including a flat-screen TV, a desk, and a private bathroom with complimentary toiletries. Select rooms even offer captivating city views, ensuring a memorable and comfortable stay.

To experience the perfect blend of comfort and convenience, book your stay at Bonjour D'An Nam Hotel today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.6
Based on 271 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
G
Gracie extended_group ca
10
Great stay
Pros:

A lovely stay in the heart of Hanoi’s Old Quarter. The property has a restaurant on the first floor and is beautifully designed around an open-air lightwell, so the rooms and common areas get plenty of natural sunlight throughout the day. The location is excellent, with the lively streets, cafés, restaurants, and attractions of the Old Quarter all within easy reach, especially at night when the area really comes alive.

The staff were definitely the highlight of my stay. Everyone, from the front desk to the restaurant team, was friendly, attentive, and genuinely helpful. They were always happy to recommend places to visit, share local tips, and give useful advice whenever I needed it.

The room was also comfortable and well maintained. Overall, a very pleasant experience with a great location and wonderful service. I would definitely come back again!

2026-08-21 via Nuitee
J
jehan extended_group fr
9
Agréable sejour et une equipe adorable
Pros:

L'emplacement de l'hôtel était bon, en plein milieu de la vielle ville, proche de deux lac et à distance reasonable a pied des différents lieux à visiter. Le quartier est vachement animé. J'ai particulièrement apprécié les personnes du staff qui sont tout bonnement adorables et souhaite mettre une emphase sur ce point.

2026-08-18 via Nuitee
C
Cindy extended_group us
10
Pros:

Really enjoyed my stay here. The room was clean, comfortable, and nicely maintained. The staff were friendly and helpful throughout my stay, and everything felt well organized. I also really liked the drinks and brunch at Kann - both were fresh and tasty. Great service and very good value for money. Would definitely come back.

2026-08-17 via Nuitee
S
Stanley solo_traveller vn
10
definitely will come back
Pros:

We had a lovely stay here! Lucy at the front desk was incredibly welcoming and made check-in so smooth. Vivian (online sales) was also a great help when we booked our tour, she explained everything clearly and made the whole process very easy. The housekeeping team did a wonderful job keeping our room clean and comfortable.

We also had a great experience at KANN. Nga and Long were both attentive and friendly, and the food was delicious. We didn’t have enough time to try the spa this time, but we’ll definitely come back and give it a try on our next visit!

Highly recommended for a stay in Hanoi!

Cons:

Nothing

2026-08-17 via Nuitee
J
Jane solo_traveller ca
10
Pros:

Such a nice experience! The room was very clean and comfortable, and I really appreciated how quiet and well organized everything was. Lucy at the reception was especially lovely - she helped me with check-in and gave me some useful recommendations for places nearby. For the price, I think the hotel offers excellent value. Overall, a very comfortable stay and definitely good

2026-08-17 via Nuitee
R
Rebeca extended_group gb
10
Pros:

I chose one of the lower room categories, so the price was very reasonable, the cleanliness was still well maintained. What impressed me most was the restaurant downstairs serving brunch. It was quite busy with many guests, but never felt too noisy, which made it a pleasant place to sit and relax.

I was also particularly impressed by Lucy at reception. She was warm and gentle when explaining things, and gave me some helpful recommendations about the city tour. Her advice was so convincing that I booked it right away, and it turned out to be a really enjoyable experience.

I only stayed for one night, but the overall experience was enough to leave a very good impression. I would definitely consider coming back next time.

2026-08-17 via Nuitee
J
Jennyfer couple us
10
Super convenient tour
Pros:

Wonderful staff who were attentive and professional. The tour service was also very convenient, with everything arranged smoothly. Great experience!

2026-08-17 via Nuitee
K
Kathryn Bernardo solo_traveller sg
10
Great stay!
Pros:

Friendly staff, cozy room, and a great location!
We also loved KANN - the food was delicious. Wonderful stay!

Cons:

Nothing

2026-08-17 via Nuitee
D
Draco couple au
10
Nice experience
Pros:

Lucy was attentive and thoughtful throughout our stay. Vivian also helped us arrange the tour smoothly and conveniently. We really appreciated their service!

2026-08-17 via Nuitee
E
Elisa solo_traveller it
10
Really enjoyed our stay!
Pros:

Ethan at the front desk was so friendly and helpful, especially whenever we had questions or needed recommendations. The housekeeping service was excellent as ưell, our room was always clean and well taken care of.

We spent some time at KANN and Duc and Toan made the experience even better. Both were attentive without being intrusive and made us feel very welcome. The atmosphere was great too!

We didn’t get the chance to visit the spa because of our schedule, but it’s definitely on our list for the next trip. Would happily stay here again!

2026-08-17 via Nuitee
K
Karen family_with_children no
8
Pros:

Very close to everyrhing.

2026-07-23 via Nuitee
I
Isee solo_traveller nl
10
Great
Pros:

Everything was lovely, ann was super helpful!!

Cons:

Nothing

2026-07-11 via Nuitee
A
Avia couple il
9
2026-07-08 via Nuitee
H
Hue solo_traveller vn
10
Pros:

Staff is very friendly and helpful. Location is super convinence. It's heart of old town

2026-07-04 via Nuitee
V
vlok solo_traveller za
9
Pros:

Lucy was a fabulous host! Super friendly and very helpful!

2026-06-30 via Nuitee
B
ben haim couple il
10
מעולה, מומלץ בחום
Pros:

הצוות מדהים ועוזר בכל מה שצריך, חדרים גדולים נקיים ונעימים, מיטות ענקיות ונוחות, מקלחת מפנקת, יש מעלית, חזרתי למלון הזה שלוש פעמים, וכל פעם היה מעולה, יש גם מסעדה טעימה במלון שלמי שישן פה יש 10 אחוז הנחה, מומלץ מאודד

2026-06-26 via Nuitee
P
Peter Hession couple au
9
I shall return
Pros:

The staff are GOLD. Always at hand and ready to please. Breakfasts from the menu or order what you wish. The hotel is close to everything in the Old Quarter and any trips/tours can be easily arranged with staff at reception.

2026-06-15 via Nuitee
H
HIROYUKI solo_traveller vn
7
Pros:

Hospitality.

Cons:

Mineral water two bottles are just normal temperature ones in spite of summer season.

2026-06-11 via Nuitee
K
Keith solo_traveller gi
10
2026-06-01 via Nuitee
J
James couple au
8
2026-03-20 via Nuitee