Hotel Stella Maris

Hotels
8.4 (301 reviews)
Sullivan 69 , Mexico City , mx
+52 55 5566 6088

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Limited breakfast variety
Noise from neighboring rooms

Categories

Cleanliness
7.86
Cleanliness issues noted such as hair in the shower and unclean items upon check-in.
Service
9.33
Consistently noted as very good with friendly staff, though there were some issues reported.
Location
9.37
Many reviews praised the hotel's great location.
Room Quality
7.82
Some issues with room size and comfort, as well as maintenance concerns.
Amenities
8.35
Amenities were satisfactory but limited variety in breakfast offerings and maintenance issues.
Value for Money
8.31
Generally a good value but some complaints about size and quality for the price.
Food and Beverage
7.36
Complaints about breakfast variety, though taste was noted to be good.
Overall Experience
8.83
Overall satisfaction with minor issues that did not overshadow the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:56

Property Description

Convenient Location
Hotel Stella Maris is ideally situated in central Mexico City, bridging the bustling business hub of Polanco and the financial district of Reforma. Explore the city's key landmarks within walking distance, such as the Mexican Revolution Monument and the Independence Column.

Comfortable Accommodation
Experience a cozy stay in our well-appointed rooms and suites featuring modern amenities like flat-screen TVs, private bathrooms, and city views. Relax in a small seating area and rest assured with a safe for your valuables.

Dining Options
Indulge in delectable meals at our on-site restaurant or venture out to Paseo de la Reforma for a diverse culinary experience. With an array of restaurants, bars, and eateries just a short walk away, your dining options are endless.

Ready to immerse yourself in the vibrant heart of Mexico City? Book your stay at Hotel Stella Maris now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.4
Based on 301 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 8.83
V
Víctor M Sánchez • solo_traveller • mx
10
Muy buena atencion por parte del personal y excelente instalaciones
2026-07-25 • via Nuitee
L
Lorena • extended_group • mx
10
2026-07-23 • via Nuitee
A
Alexandra • extended_group • es
1
Nunca más.
Pros:

Muy decepcionados con este hotel, pongo una estrella porque no puedo poner 0. Lo único que ha salvado este hotel ha sido su localización y que las camas era cómodas.

Cons:

El hotel, a pesar de querer ser un 4 estrellas, deja mucho que desear: habitaciones sin renovar, la ventana no cerraba y no podíamos controlar el termostato por lo que pasamos frio. El baño necesita renovación. Lo peor fue que, tras 4 noches de alojamiento 3 personas, se negaron a guardar nuestro equipaje durante la excursión de 2 días que íbamos a hacer fuera de CDMX, nos obligaron a reservar una habitación para la vuelta de la que no hicimos uso. Es decir, nos cobraron el importe de una habitación para guardar nuestras maletas sin que se nos informara previamente.

2026-07-20 • via Nuitee
V
Valeria • family_with_children • mx
9
Pros:

La habitación completa

Cons:

Todo estuvo muy bien

2026-07-19 • via Nuitee
1
10_Yoshikazu • solo_traveller • jp
8
当たり
Pros:

スタッフが良かった

Cons:

特になし

2026-07-12 • via Nuitee
J
Jacob • solo_traveller • dk
9
2026-07-11 • via Nuitee
J
Jure • family_with_children • si
8
Cons:

Hrup iz ulice in iz sosednjih sob (slaba izolacija sten med sobami in oken na ulico).

2026-07-11 • via Nuitee
G
Gisela • solo_traveller • de
10
Komfortabel und sehr freundliches Personal
Pros:

Komfortables Hotel, ausgezeichnetes Personal, leckeres Frühstück

Cons:

Es ist nicht sehr nah am Zentrum

2026-07-07 • via Nuitee
C
Castaneda • couple • us
8
2026-07-07 • via Nuitee
A
Andres Mauricio • extended_group • au
10
2026-07-02 • via Nuitee
A
Ana Isabel • family_with_children • mx
6
2026-06-30 • via Nuitee
N
Nicolas • solo_traveller • fr
7
2026-06-29 • via Nuitee
C
Catalina • family_with_children • pr
9
Buena ubicación.
Pros:

Excelente ubicación.

2026-06-28 • via Nuitee
T
Thinking • solo_traveller • co
8
Fue agradable hay un par de cosas que se pueden mejorar especialmente en la limpieza de los cuartos
Pros:

Me gustaron las camas y el baño. La zona de la piscina es muy agradable.

Cons:

Cuando limpiaban el cuarto aveces se hacia tarde y muchas veces no recogian las toallas sucias que estaban por el cuarto. eso es algo que se puede mejorar

2026-06-25 • via Nuitee
G
Genith • couple • co
9
Confort y ubicación
Pros:

Limpieza y servicio

Cons:

Desayuno

2026-06-22 • via Nuitee
T
Thomas Perrett • solo_traveller • gb
7
Pros:

In a great area. The hotel was very nice inside the swimming pool on top floor and gym were good. The rooms were nice. The owner and staff were freindly.

Cons:

The eating area was dire. I used Google translation to explain I was vegetarian so staff said they will make a cheese omlette it came with ham so I gave it back they apologised and I then orderd fries on there own the same waiter came back with fries with bacon so again I gave it back . My freind order a meal and they gave him a completey diffrent meal and tried to charge us for the one he didnt get. Im not a complainer I like an easy life but there was so much un needed confusion I get the language barrier thats why I used Google translation . Also there was a man I met who lived in colombia and obviously spoke Spanish he said they got his order wrong a few times. Also they was very keen to grab youre money which I understand but they would chase you literally for an order that was equilvent off 70p. Of course I have no issue paying but they was so eager running to you.

2026-06-21 • via Nuitee
J
Juan • couple • us
8
Pretty good
Pros:

Great location and friendly staff

Cons:

Sadly the first two nights, our room was too warm and staff couldn’t fix it. Thankfully they let us borrow a fan, but temp control was not ideal.

2026-06-21 • via Nuitee
C
Camilo • solo_traveller • co
10
Pros:

Instalaciones, amabilidad

2026-06-21 • via Nuitee
S
Steph • solo_traveller • mx
10
2026-06-17 • via Nuitee
M
Manuel Peralta • solo_traveller • mx
9
Buena experiencia, próxima ocasión pruebo área de gimnasio.
Pros:

Excelente sazón lo q comí, cené y desayuné. Excelente ubicación.

Cons:

Estacionamiento muy pequeño.

2026-06-11 • via Nuitee