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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Outdoor furniture
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Coffee Shop on site
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Shallow end
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Fire extinguishers
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Smoke alarms
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Key access
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Swimming nearby
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Infinity Pool and Rooftop Bar
Enjoy breathtaking views of Panama City while relaxing in our infinity pool or sipping cocktails at the rooftop bar.
Modern Rooms with Amenities
Experience comfort in our contemporary-style rooms equipped with a minibar, 40" LCD TV, and coffee maker. Enjoy free toiletries and ironing facilities for your convenience.
Convenient Location and Services
Located near key attractions like Balboa Avenue and offering a fitness center, meeting facilities, and tour desk, we ensure a seamless stay for our guests.
Book your stay at Best Western Plus Panama Zen Hotel for a perfect blend of luxury and convenience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Desayuno
La ubicación y el trato del personal ¡Excelentes!
El desayuno excelente y el personal muy amable!
N/A
Quarto amplo
O chuveiro estava pouco aquecido em um dos dias
Loved.the staff
Tudo
Nada
The rooftop pool and patio was lovely! Breakfast was great, as was the restaurant by the pool. Room was comfortable and the ambience in the lobby was great with the water feature.
The location is excellent. Located in the Congrejo neighborhood, it’s very accessible to many good restaurant options. I also liked the rooftop pool and gym, both with good views of the city.
The restaurant was okay, but nothing special. My wife ordered a chicken quesadilla and recorded chicken fajitas instead. The hamburger I ordered had a sweet relish I had to remove and bacon that was all fat. I had to remove that as well.
The pool, ambience
We didn't like the food. We needed more variety such as ackee and saltfish
La chambre bien équipée, la piscine est sympa , le petit dej. Personnel sympathique, ils nous on préparé des petit dej à emporter pour les jours où nous partions tôt et nous on gardé nos bagages
The pool was great and not too deep so perfect for my 12 year old daughter. Breakfast was delicious but basic so not spectacular … the sheets were really soft comfortable . The view was amazing.. I appreciate they used solar energy and promoted green energy /energy conservation…
The customer service was really lacking… the bathroom lights kept on and off in the lobby area… which was annoying as it got really dark when trying to is the toilet… seems like they use solar energy so it it was quite noisy when we turned on the lights in the bathroom in the room…
The French fries were undercooked, the ketchup was rancid/expired and got my daughter sick where she was throwing up…. No one looked into it even though they said they would.
Had to ask them to change the sheets on one out our beds bc it was dirty as soon as we came in !
They gave us a complimentary late check in at 2pm (ie for only one hour extra which was quite stingy of them)
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