Hotel Royal Chiao Hsi

Hotels
•
Hotel Royal
9.1 (2371 reviews)
No. 69, Wufeng Road , Jiaoxi , tw

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable amenities
Cons:
Cleanliness concerns
High price point

Categories

Cleanliness
8.49
A guest mentioned an issue with pink particles during a hot spring experience.
Service
9.96
Multiple reviews highlighted the exceptional service and attentiveness of staff.
Location
9
Generally favorable but noted some limitations on hiking opportunities due to rain.
Room Quality
8.95
Guests found the rooms comfortable, though one mention of soft beds exists.
Amenities
9.48
Extensive facilities and enjoyable amenities were frequently praised.
Value for Money
8.44
A guest expressed a desire for more affordability relative to high standards.
Food and Beverage
8.99
Buffet options received high praise, though some feedback suggested room for improvement.
Overall Experience
9.46
Overall satisfaction was consistently reported with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:06

Property Description

Luxurious Hot Springs and Spa Treatments
Indulge in the rejuvenating experience of open-air hot spring pools and pampering spa treatments at Hotel Royal Chiao Hsi. Relax and unwind in style.

Modern Suites with Stunning Views
Experience the breathtaking beauty of the scenic mountains from the comfort of your air-conditioned suite, elegantly decorated in Japanese or Western style. Enjoy modern amenities including free WiFi, flat-screen TV, and a well-stocked minibar.

Diverse Dining Options
Savor a culinary journey at Zen Garden Fusion Cuisine with a sushi bar or delight in an international buffet at View Western Restaurant. Conclude your day with cakes and Japanese sake at the Lobby Bar.

Book your stay at Hotel Royal Chiao Hsi and elevate your getaway with luxury and comfort.

Important information:

Please note that Yoga classes are available at this property. Additional charges will be applied separately.

Please note that the property may preauthorize your credit card up to the full reservation amount before arrival.

Other policies :
1. It is recommended that you make a reservation with the hotel after making a reservation to avoid disappointment

2. The hotel can provide baby cots, children's equipment and bath products, please be sure to inform in advance.

3. A maximum of 2 children can stay for free per room booked on this online platform

4. Children aged 0-4 can stay for free. The room includes amenities, excluding meals and extra beds. (The standard of meal fee should be based on the actual on-site specification.)

5. Children aged 5-11 will be charged an additional fee per person per night, including meals and accessories, excluding the fee for an extra bed.

6. 12 years old (inclusive) and above will be treated as adults.

7. If you need extra bed service, please call Hotel Reservation Team to make an appointment.

8. Provide free shuttle service from [Jiaoxi Station] to [ Hotel Royal Chiao Hsi]. For details, for more info please check the hotel's official website.

9. Please note: For a single booking of more than 5 rooms, other policies and additional requirements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for TWD 3,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2371 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9
Room Quality: 8.95
Amenities: 9.48
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.46
M
Monica • couple • tw
8
2026-06-13 • via Nuitee
C
Chia • solo_traveller • us
9
2026-06-13 • via Nuitee
秀麗 • couple • tw
10
2026-06-11 • via Nuitee
A
Andrew • extended_group • ca
10
Would recommend
Pros:

Great breakfast and dinner. Clean rooms
Great pool area

2026-06-11 • via Nuitee
Y
YI-NING • family_with_children • us
10
What a nice treat
Pros:

Exceeds my expectation every single time. Staff are so friendly and helpful. My mother has trouble walking and they even provided a walker for her during our stay. I booked another visit for my parents while we were still there. That tells you how much we enjoyed it. :-)

2026-06-11 • via Nuitee
淳宇 • family_with_children • tw
10
服務人員看到我們有帶孩子，入住期間給予很多貼心周到的服務，非常親切。 即使check in 後的入房時間被延誤，也能適時的提供協助，並立刻處理完善。 期待下一次的入住💕
Pros:

人員的服務

Cons:

服務人員太親切

2026-06-10 • via Nuitee
Y
YUCHING • family_with_children • tw
10
2026-06-08 • via Nuitee
E
erjun • couple • sg
9
Pros:

the food is superb, kind of the best buffet i experienced so far at restaurants, on par with nonokaze or hotel oirase mori (or even better haha). many many to choose from, those i am not a fan of seafood or sushi stuff, i do enjoy the cooked food area.... location wise, it is at the entrance of wufengqi, where you can see great waterfalls (the 3rd one is truely stunning).
also, there is some live band playing after dinner, and lots of interest facilities (board game, arcade, table tennis...)
though it is a bit pricy but it is a super bargain compared to 涵碧楼

2026-06-08 • via Nuitee
Y
Yl FANG • extended_group • tw
10
非常愉快
Pros:

房間清潔的很乾淨

Cons:

房價偏貴但值得

2026-06-07 • via Nuitee
許 • couple • tw
10
2026-06-07 • via Nuitee
宏宇 • solo_traveller • tw
10
2026-06-06 • via Nuitee
慧華 • extended_group • tw
10
Pros:

員工非常親切主動

Cons:

無

2026-06-05 • via Nuitee
M
Mandy • solo_traveller • tw
8
2026-06-04 • via Nuitee
忠杰 Jesse • solo_traveller • tw
9
一泊二食的CP值高
Pros:

這次一泊二食。晚餐多樣，吃的很過癮。隔天吃早午餐，選的是烏龍麵。好吃。

2026-06-04 • via Nuitee
怡婷 • solo_traveller • tw
10
2026-06-04 • via Nuitee
C
CHEN YU • couple • us
9
2026-06-02 • via Nuitee
Y
YI-WEN • extended_group • tw
7
Pros:

員工的服務態度很好

Cons:

以五星級飯店來說，晚餐跟早餐可以更好一點

2026-06-02 • via Nuitee
德伶 • family_with_children • tw
10
Pros:

Very good!

2026-06-02 • via Nuitee
H
Huichuan • extended_group • tw
9
2026-06-01 • via Nuitee
見旭 • family_with_children • tw
8
2026-06-01 • via Nuitee