Econo Lodge Inn & Suites on the River

Hotels
Econo Lodge
8.5 (1388 reviews)
310 Cottage Drive , Gatlinburg , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast variety

Categories

Cleanliness
7.64
There were mentions of cleanliness issues, such as the room not being cleaned on the second day and some guests noted it was not the cleanest.
Service
9.11
The staff were described as friendly, helpful, and accommodating in multiple reviews, with guests noting quick service.
Location
9.15
Several reviews highlighted the excellent location, close to attractions and providing beautiful views.
Room Quality
8.6
Rooms were noted as clean, comfortable, and spacious, though some mentioned bed discomfort.
Amenities
8.63
Amenities were generally well-regarded, with highlights on good showers and balconies, but some inconsistency in breakfast options.
Value for Money
8.59
The pricing for such a location was frequently deemed good value by guests.
Food and Beverage
7.64
Feedback was mixed regarding breakfast, with some guests loving it and others finding it lacking in variety.
Overall Experience
8.61
Overall satisfaction was high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:22

Property Description

Riverside Relaxation: Enjoy a seasonal outdoor pool and free WiFi at Econo Lodge Inn & Suites on the River in Gatlinburg.

Comfortable Accommodations: Air-conditioned rooms with ironing facilities, cable TV, refrigerator, microwave, and coffee maker. Private bathrooms with hairdryer.

Convenient Amenities: Start your day with a complimentary deluxe continental breakfast. Fish onsite, use fax/photocopying services, and park for free.

Book now to experience the perfect blend of comfort and convenience at Econo Lodge Inn & Suites on the River.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1388 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
L
larry couple us
7
Cons:

the owner was rude about a couple of things that shouldn't have been thar big of a deal way over reacted just smart off the beginning have a service dog don't think he liked that started asking questions about and telling me i could and couldn't with ive wanted papers to prove it a lot of what he ask and Sead is he's not suppose to do need to read up on Tenn law about it if not going to coast him one day have stayed twice before never had these problems the lady at the front Dest was nice about everything just the owner was way out of line should have let her handle it it all would have been ok

2026-07-11 via Nuitee
J
Jo Anne Ignacio solo_traveller us
8
Pros:

I love that it has a balcony where you can sit and watch and listen to the river. Its in between the smoky mountains and the city center. I just love the location. Will come back again.😊

Cons:

The room is a little outdated but its still comfortable.

2026-07-10 via Nuitee
W
Wayne couple gb
9
Wonderful
Pros:

There was nothing economical about this place , in fact this place exceeded all expectations, don’t let the name fool you , our room overlooking the river was amazing , we saw all sorts of wildlife including lots of bears , the room was comfortable and clean and the breakfast met all our needs and we appreciated the free coffee at reception through the day , the staff were friendly , the pool was heated and had really comfy sun beds . Tip - don’t go looking for the wildlife it will come looking for you .

Cons:

NOTHING

2026-07-09 via Nuitee
L
Linda couple us
10
2026-07-08 via Nuitee
B
Brianna couple us
10
Pros:

We enjoyed the location. Wasn’t near all the crowds, but close enough we could walk everywhere. We really enjoy sitting outside and listening to the river. Very relaxing.

Cons:

There wasn’t a single thing we didn’t like.

2026-07-07 via Nuitee
F
Fyock solo_traveller us
5
Pros:

The location to town

Cons:

Mold in the bathroom
AC unit was loud
No extra blankets
TV remote, there was no guide, limited stations

2026-07-06 via Nuitee
K
Kendra solo_traveller us
9
2026-07-06 via Nuitee
A
Angela couple us
10
Great stay and customer service. We will definitely stay here again.
Pros:

The room was very clean and the bed was comfortable. Our room had a balcony along the creek which was very relaxing. There was a grab and go breakfast. It was an easy walk to the Parkway in Gatlinburg. The AC worked great on a very hot, humid day/night. The water pressure in the shower was amazing. Staff was very helpful and friendly. We arrived early and although we were too early to check in, they gave us our parking pass and allowed us to park our car there while we explored Gatlinburg on foot. We had a great stay.

Cons:

If anything, it would be the price. It was a little pricey for one night, but it was the night of the 4th of July parade, so I get why it was a little more expensive.

2026-07-05 via Nuitee
M
Mark solo_traveller us
3
Get what paid for. Spend little more!!
Pros:

Price ok

Cons:

Smelled like wet shoes inside room.

2026-07-04 via Nuitee
K
karlyn solo_traveller us
10
2026-07-03 via Nuitee
R
Richard extended_group us
9
2026-07-02 via Nuitee
K
Klara solo_traveller ie
10
2026-07-01 via Nuitee
R
Rodney extended_group us
9
2026-06-30 via Nuitee
L
lawrence wetzel solo_traveller us
10
Pros:

All

Cons:

None

2026-06-30 via Nuitee
C
Charan reddy couple us
8
Best for price, small issue with water pressure
2026-06-30 via Nuitee
J
Jennifer solo_traveller us
2
Not worth the stay
Pros:

In walking distance to main strip in Gatlinburg

Cons:

It smell of mold, dirty floors and something brown on bathroom door. Bed was uncomfortable and felt dirty

2026-06-30 via Nuitee
R
Rodney extended_group us
9
2026-06-30 via Nuitee
B
Bryant solo_traveller us
10
2026-06-30 via Nuitee
C
Carime family_with_children us
10
2026-06-29 via Nuitee
D
Dilger family_with_children us
2
Smells nasty and filthy dirty
2026-06-28 via Nuitee