Holiday Inn Indianapolis Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.9 (1049 reviews)
8555 Stansted Drive , Indianapolis , US
+1 317-856-6200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful/professional staff
Close to airport
Good breakfast
Comfortable rooms
Manager/staff handled refunds and lost items well
Cons:
Paid parking / unexpected $10 fee
Shuttle delays or limited frequency
Pool cleanliness issues (grimy/gray film)
Some dirty common areas / shower needs deep clean
Invoice/no response and difficulty finding hotel phone number
Occasional noisy guests

Categories

Cleanliness
8.5
Rooms frequently described as clean and well appointed, but several mentions of dirty common areas, shower needing deep clean and a grimy pool lower the score slightly.
Service
9.3
Many comments praise front desk, restaurant and cleaning staff as professional, helpful and responsive (manager processed refunds, staff returned lost items); some minor service friction around shuttle communication.
Location
9.5
Repeatedly noted as an excellent location close to the airport and convenient for travelers.
Room Quality
9
Rooms described as comfortable, well appointed and with good bedding; isolated issues (crooked toilet) noted but overall positive.
Amenities
8.2
Shuttle service exists but has wait/limited frequency complaints; pool cleanliness issues and parking policy negatively affected the amenities score.
Value for Money
8.3
Several guests called it good value and praised food and comfort, but unexpected parking fees and a few comments about high prices reduce perceived value.
Food and Beverage
9.4
Breakfast repeatedly praised (several calling it among the best); dinner comments positive as well, supporting a strong F&B rating.
Overall Experience
9
Majority of reviews describe an enjoyable stay with helpful staff and good location; issues (parking fees, shuttle waits, pool cleanliness, occasional noise) temper but do not overwhelm the overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Luxurious Amenities

Indulge in the comfort of a stay at Holiday Inn Indianapolis Airport, where you can enjoy an indoor heated pool, free WiFi, and a 24-hour airport shuttle service for your convenience.

Convenient Facilities

Experience a seamless stay with access to a fitness centre, meeting facilities, and a 24-hour business center. Don't worry about parking as we offer free parking to all our guests.

Delicious Dining Options

Satisfy your cravings at Burger Theory, our on-site restaurant that offers a delectable selection of comfort food and local craft beers. Whether it's breakfast, lunch, or dinner, we have you covered.

Book your stay now at Holiday Inn Indianapolis Airport and elevate your travel experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 1049 reviews
Cleanliness: 8.5
Service: 9.3
Location: 9.5
Room Quality: 9
Amenities: 8.2
Value for Money: 8.3
Food and Beverage: 9.4
Overall Experience: 9
M
Mark • solo_traveller • us
10
a good airport hotel
Pros:

A very nice airport hotel. The shuttle was quick to pick me up after my late night arrival at the airport. The staff was professional. The breakfast--an added expense--was good. The room was clean and well appointed. A good value.

2026-10-31 • via Nuitee
E
Eilon Faran • family_with_children • il
7
Pros:

Nice, clean

Cons:

I am asking for the invoice for 48 hours with no response!!!! This is outrageous

2026-10-16 • via Nuitee
A
Anthony • couple • us
8
We had a nice stay
Pros:

Clean rooms

Cons:

Pay for parking

2026-10-07 • via Nuitee
M
Majed • couple • kw
8
Front desk receptionist was so helpful & extremely pleasant even for our after midnight arrival. Great place to stay
Pros:

Clean, near the airport & safe

Cons:

Comfortable bedding, quiet..will definitely return

2026-09-19 • via Nuitee
J
Josh • solo_traveller • us
1
I understand controlled parking but charging paying guests?
Pros:

Clean room.

Cons:

They charge for parking. The toilet was crooked.

2026-09-16 • via Nuitee
R
Ray • extended_group • us
10
2026-09-11 • via Nuitee
R
Richard • couple • us
9
Overall was good.
Pros:

Location was good.

Cons:

Had really noisy people across the hall. Took mngmt 20 min to shut them up at midnight.

2026-09-09 • via Nuitee
J
Jon-spencer • couple • us
8
Pros:

Great price and location

Cons:

A few dirty areas in the common spaces. Shower could use a deep clean.

2026-09-08 • via Nuitee
L
Liz • couple • us
10
A very nice, clean and comfortable place to stay.
Pros:

Our room was very comfortable. Our dinner and breakfast were really good. The staff at the desk, restaurant and cleaning staff very nice and helpful.

Cons:

I didn’t like that we had to pay $10 to park. When I booked this room parking was free. It changed before we stayed at the hotel.

2026-09-07 • via Nuitee
J
James • couple • us
9
2026-09-05 • via Nuitee
Y
Yan • solo_traveller • us
9
2026-09-05 • via Nuitee
D
Dale • couple • us
3
Not good!!
Cons:

Prices are way too high

2026-09-03 • via Nuitee
C
Cathi • couple • us
8
Pros:

This is a very good holiday inn. The desk agent at check in was very pleasant and efficient but she put us on the 4:00:shuttle instead of the three thirty am shuttle as we requested. Luckily we came down early and the night clerk was able to contact the driver to pick us up.

2026-09-03 • via Nuitee
A
Anthony • solo_traveller • us
9
We enjoyed our stay
Pros:

The room was clean. Staff were very professional and knowledgeable.

Cons:

More towels for the pool.

2026-09-02 • via Nuitee
V
VISWESWARA • family_with_children • us
6
2026-08-22 • via Nuitee
P
Paul • solo_traveller • us
10
Pros:

Did not eat breakfast left out early

Cons:

Every thing was fine. I would stay there again if in the area

2026-08-20 • via Nuitee
A
Andrea • family_with_children • us
9
2026-08-20 • via Nuitee
A
Andrew • couple • us
10
2026-08-19 • via Nuitee
W
Wittlinger • family_with_children • us
8
Enjoyable for the family, close the airport and pleasant service!
Pros:

We were double charged by mistake (booking.com and the hotel) and the manager processed the refund promptly. The breakfast was one of the best that I have had having traveled both within and outside of the US. The food was delicious and the service was excellent. The attendants were pleasant and helpful. The location was excellent and close to the airport (which was helpful as our flights got cancelled two days in a row). There was also a nature trail next to the hotel where we took our kids walking. Overall, would definitely stay here again.

Cons:

We waited over an hour for the hotel shuttle. We were told several times that it was coming instead of the attendant just saying (which the driver later told us) there was a shift change, and it only goes each half hour. The pool was grimy and seemed to have a gray film floating in it. My kids were really looking forward to the pool, and this was one of the reasons that we booked this hotel. Otherwise, everything was good.

2026-08-13 • via Nuitee
W
willfL2567MY • Friends getaway
10
What was lost, was found!
Pros:

I had a great time as ever at GenCon, so much so that I left a bag stuffed with my exhibitor hall “loot” behind in my room. Thanks to Marisa at the hotel, the bag was found, and efficiently shipped (my mistake - my expense) back to me. I can’t express my gratitude for her first rate job in finding my lost bag and returning to me. This expresses the old thinking from Waldorf-Astoria that we are ladies and gentlemen serving other ladies and gentlemen. I may feel stupid, but Marisa and the staff treated this situation and me, with respect - as a guest.

2026-08-10 • via Tripadvisor