Club del Carmen

Hotels
9.1 (1576 reviews)
Urbanización Los Pocillos, Calle Noruega, 2 , Puerto del Carmen , es
+34928512745

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent facilities
Cons:
Beds a bit too hard
Noisy staff in the morning

Categories

Cleanliness
9.23
Very clean and well maintained, mentioned positively in several reviews.
Service
9.7
Staff were very helpful and friendly; positive feedback throughout.
Location
9.24
Great location; close to beach and restaurants.
Room Quality
8.69
Comfortable modern apartments but some signs of wear and tear were noted.
Amenities
9.22
Well looked after with excellent facilities, including a fantastic pool.
Value for Money
8.18
Considered expensive relative to the condition of the apartments.
Food and Beverage
9.23
Fabulous food and drinks at the on-site bar, with friendly staff.
Overall Experience
9.3
Overall a brilliant experience, with a lot of positive memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:15

Property Description

Beachfront Location

Club del Carmen offers a prime location just steps away from Los Pocillos Beach, providing easy access to Playa Grande and Playa Chica beaches. Enjoy the convenience of a large swimming pool and hot tub on the terrace.

Well-Equipped Apartments

Each apartment at the resort comes with a small terrace, full kitchen amenities, and complimentary Wi-Fi. Relax in comfort with a full bathroom, open-plan living room with satellite TV, and convenient kitchen appliances.

On-Site Amenities

Indulge in the on-site restaurant and poolside bar, outdoor pool table, and table tennis. Explore the lush gardens, multiple sun terraces, and proximity to shops, bars, and restaurants on the Paseo Marítimo.

Experience the best of Lanzarote at Club del Carmen – book your stay now for a memorable beach getaway.

Important information:

Please contact reception if you plan to arrive later than 23:59 on the day of arrival as accommodations will only be held until this time and may be subsequently canceled.

Bookings of five or more rooms are subject to the group booking Terms and Conditions.
The resort reserves the right to refuse your check-in or to terminate your stay where any Guest(s) is displaying anti-social behavior. Our anti-social behavior policy is available on request.

Additional fees apply for the use of certain resort facilities.

All Special Requests are subject to availability and cannot be guaranteed.

Adapted accommodations are subject to availability. Please contact us if you have any accessibility requirements that you wish to discuss.

It is recommended you take out independent travel insurance for both domestic and international travel to cover you for any medical emergencies and/or loss incurred due to being unable to occupy your accommodations.

The resort operates an ongoing improvement program, so refurbishments may be taking place throughout the year. While the resort endeavors to keep noise and disruption to a minimum, there may be some disturbance to our Guests.

The cleaning schedule for your accommodations may vary depending on the length of your stay.

The number of Wi-Fi devices may vary depending on your accommodations type.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ACE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1576 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 8.69
Amenities: 9.22
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 9.3
S
Sheen • solo_traveller • es
10
It was marvellous
Pros:

Everything

Cons:

I liked everything

2026-07-03 • via Nuitee
M
Mario • solo_traveller • es
8
2026-07-02 • via Nuitee
R
Rogelio • solo_traveller • es
9
Cons:

Que la salida sea a las 10.00 y la entrada a las 16.00 y aunque tenga libre el apto antes, haya que pagar..Sii empiezo a utilizar el apto a las 16.00 también debería dejarlo a esa hora o aproximado.

2026-07-02 • via Nuitee
R
Rebecca • family_with_children • gb
10
Brilliant stay! We had an excellent time location fantastic and pool great for families.
Pros:

Very clean! Fantastic location.

Cons:

Nothing, it really suited our needs.

2026-07-02 • via Nuitee
S
Simone • extended_group • gb
9
Pros:

The properly is clean, spacious and has all the facilities and features you’d expect like air con in each room of the villa, a full kitchen with a dishwasher, a heated pool, and the onsite bar and restaurant is reasonably priced and enjoyable. The location is at the end of a strip, which is ideal as it’s quiet and walkable, or a taxi cost us 4 euros.

Cons:

The subbed booking system is a double edged sword as we were mainly a middle of the day group, being there for 10-3/4 most days. Slots are 9-1:45 and then 1:45-6, this meant we did have to move a few times.

2026-07-01 • via Nuitee
D
Donal • extended_group • gb
9
I would come here again. Really nice accommodation. Reception staff were lovely. As we’re the staff in the restaurant
Pros:

Facilities a staff

Cons:

Nothing

2026-06-29 • via Nuitee
J
Joe • solo_traveller • gb
10
2026-06-29 • via Nuitee
S
Snizhana • extended_group • de
10
2026-06-28 • via Nuitee
E
Ellie • solo_traveller • gb
1
2026-06-27 • via Nuitee
B
Brendan • couple • ie
10
Excellent hotel
Pros:

Everything

Cons:

A little bit far from the main town

2026-06-27 • via Nuitee
A
Amrik • family_with_children • gb
10
Great stay, lovely place and location
Pros:

The pool is well managed with a booking system,Staff are great

Cons:

the sofa bed isnt very comfy howeever they did offer me a topper.

2026-06-26 • via Nuitee
A
Aileen • solo_traveller • ie
10
Pros:

We had a lovely stay at Club Del Carmen.. The complex is spotless, apartment was really nice & the staff were so friendly and helpful. We would definitely stay in Club Del Carmen again.

Cons:

Although our 2 bed apartment it was really too small for 6 people.

2026-06-25 • via Nuitee
M
Maria • family_with_children • es
10
Personal de hotel que te hace sentir en casa
Pros:

Lo que más me gustó fue la limpieza, la comida del bar de la piscina pero sobre todo la gran amabilidad de todos sus empleados.

Cons:

que no tenga opción de desayuno incluido como mínimo

2026-06-25 • via Nuitee
D
Dariusz • family_with_children • pl
8
2026-06-24 • via Nuitee
C
Cornishwave • Family
10
Lovely apartments, clean, perfect location, attention to detail. Eco friendly with filtered water. Beds/ sofas so comfy!
Pros:

We loved these apartments, clean, love the attention to detail, comfort and eco friendly policies and care. We have been coming to Lanzarote a few years and usually stay in a nearby complex. We had to extend our two week trip for medical reasons and there was no availability where we were already staying. We had 5 nights in a 2 bed apartment, it was so much more comfortable than where we usually stay. Bed so comfy with lovely mattress toppers, good sleep, sofa bed comfy, kitchen so much better equipped than others we have stayed locally!

There is so much attention to detail, eco friendly toiletries, paper and policies. Recycling, water bottle and filtered water was so good compared to us dragging large bottles of plastic around for the previous two weeks.

Loved the insect nets at all doors and windows, no bugs or flying insects at all. We did have a few mini ants in the kitchen which were attracted to food. Once we kept all the food in the fridge and not cupboards they went away, I mentioned this on leaving but it didn’t really bother us.

The What’s app service was brilliant, I really felt like the customer service was the best I have ever experienced in Lanzarote, texts to check if we were ok, texts half way through the stay, weather updates, menus, prompt responses, paella cooking demonstrations..

The pool is lovely , just the right temperature, cool for swimming but not icy cold. Jacuzzi nice. They did have aqua aerobics once a week but I missed this.

It’s a small complex so you are in close proximity to neighbours but we weren’t disturbed. Smoking on balconies was frustrating as we had to keep closing doors.

Very convenient location half way between Los Pocillos and Puerto Del Carman (the quiet end)! 10 -15 mins walk to both. The only thing I missed from our previous Accomodation was daily yoga or Pilates. There is not much space but beach yoga would be good! I missed having space and gardens to stroll in but it’s a compromise to have a better quality hotel nearer to the beach! We didn’t realise this was a Hilton hotel but can’t find it on the Hilton app. Definitely the most eco friendly and cleanest Hilton we have ever stayed! We will be back!

2026-06-23 • via Tripadvisor
V
VANESSA MARTÍN • solo_traveller • es
10
2026-06-23 • via Nuitee
J
JENNIFER • extended_group • es
10
muy recomendada
Pros:

todo

Cons:

todo nos gusto

2026-06-22 • via Nuitee
H
helen • extended_group • gb
10
Can’t wait to return
Pros:

We were returning customers to the property, every member of staff was very friendly, Balys bar/restaurant served excellent food and drink and we loved happy hour x 2 each day.

2026-06-22 • via Nuitee
A
Angela • family_with_children • ie
10
We will definitely be back
Pros:

Staff were amazing, pool facilities were perfect. You could book the sun beds and there was floaties to borrow at certain times. The staff, food and drinks at the bar were also really good, which made the stay so handy. The bar men were really friendly and fun to chat to A+++

2026-06-21 • via Nuitee
D
Donna • solo_traveller • gb
9
Pros:

2 bed villa appartment

Cons:

Lack of availability of sunbeds, even though booking was needed

2026-06-21 • via Nuitee