SUPPER Hotel

Hotels
7.5 (889 reviews)
462 Singel , Amsterdam , NL

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Luggage storage
Safety deposit box
Bar
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfy bed
Great location
Friendly staff
Quick issue resolution
Cons:
Dirty room
Lingering bad customer service
Uncomfortable amenities

Categories

Cleanliness
4.96
Numerous complaints about the room's cleanliness, including dirty socks and stains.
Service
8.93
Generally good service, although check-in was delayed; staff resolved issues quickly.
Location
9.97
Highly praised location in central Amsterdam, ideal for short stays.
Room Quality
6.92
Several mentions of discomfort with the bed and broken amenities.
Amenities
7.45
Some issues with room amenities, like a non-functional TV and lack of a kettle.
Value for Money
6.91
Mixed sentiments about the price paid versus the experience delivered.
Food and Beverage
6.46
Breakfast service was criticized, affecting overall satisfaction with food.
Overall Experience
8.43
Overall enjoyable stay despite several issues; potential for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:17

Property Description

Luxurious Accommodation
Experience 4-star comfort at SUPPER Hotel in the heart of Amsterdam. Enjoy air-conditioned rooms with free WiFi, private bathrooms, and even some units with balconies.

Convenient Amenities
Relax with a coffee from your in-room coffee machine or unwind at the hotel bar. Each room is equipped with a kettle, ensuring you can enjoy a hot beverage anytime.

Prime Location
Explore famous landmarks like Rijksmuseum, Royal Palace, and Leidseplein all within walking distance. With the city center just a stone's throw away, SUPPER Hotel is the perfect base for your Amsterdam adventure.

Book now to indulge in luxury and convenience at SUPPER Hotel.

Important information:

The hotel is in a four-story building without an elevator, so guests might need to climb a few flights of stairs to get to their assigned room. Furthermore, this property is located in a lively area and shares the building with a nightclub, so guests might experience some noise during late hours.This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.5
Based on 889 reviews
Cleanliness: 4.96
Service: 8.93
Location: 9.97
Room Quality: 6.92
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 6.46
Overall Experience: 8.43
D
Denis • solo_traveller • ie
7
2026-09-18 • via Nuitee
L
Luna • couple • ch
4
2026-09-14 • via Nuitee
T
Tanner • solo_traveller • ch
8
2026-09-11 • via Nuitee
H
Hocine • solo_traveller • dz
9
Pros:

Très bien situé, calme et propre

2026-09-10 • via Nuitee
N
Nathalie • solo_traveller • nl
8
2026-09-09 • via Nuitee
L
Lisa • couple • nl
7
Pros:

Perfecte locatie

Cons:

Het ontbijt.

2026-09-08 • via Nuitee
J
Juraj • couple • sk
9
2026-09-08 • via Nuitee
M
Mart • couple • nl
9
2026-09-06 • via Nuitee
B
Beau • couple • be
10
Goed
Pros:

De tv

Cons:

Het geluid van de beamer sochtends

2026-09-04 • via Nuitee
F
Felix • solo_traveller • gb
5
Cons:

Was given the wrong room i booked a specific room on booking.com and booking.com booked me a different room

2026-09-03 • via Nuitee
R
rebecca • couple • gb
8
We had a great stay and if we could get a good deal we would definitely return.
Pros:

Location was great.
The staff were friendly and helpful.
The bed and pillows were SO comfy!
It’s a cool hotel with a sexy feel.

Cons:

The darkness of the noir room makes it very hard to get ready, it would be helpful if there was better lighting around the mirror.
I feel there could be better use of space for clothes storage. I saw a lot of reviews regarding the room size, I think for a couple for 3 nights it was absolutely fine!
The shower was very hot and we couldn’t get it to go cooler.
Young men in an apartment opposite threw eggs at our window twice. The man on reception was very helpful and sorted the situation quickly and took it very serious.

2026-09-01 • via Nuitee
E
Eva • extended_group • nl
1
2026-08-31 • via Nuitee
C
Cindy Poole • solo_traveller • au
8
Pros:

Great location rooms good but basic. We enjoyed out time.

2026-08-26 • via Nuitee
M
Maura • couple • ie
8
2026-08-23 • via Nuitee
M
Madalyn • solo_traveller • us
8
Good hotel and good location. Could have some minor improvements.
Pros:

The staff was very helpful. I was having trouble getting the shower water to work and the staff promptly came to my room to assist. Very responsive and helpful. Great location. Comfy room/bed. Had everything I needed.

Cons:

1. Fresh towels were not brought to the room daily.
2. Ventilation/airflow in the room is not great. It has working AC - which was great - but after a few days it started to have a "musty" smell.
3. Bathroom/living area light would turn on and off on its own. Sometimes would wake me up in the night.

2026-08-23 • via Nuitee
A
Andrus • solo_traveller • de
8
2026-08-21 • via Nuitee
P
Patryk • couple • pl
2
Not recommended from Thursday till Sunday and stay away from breakfasts
Pros:

1. The hotel staff
Really helpful and acted basically immediately on our requests.

2. The beds and the bathroom within the hotel room
3. Cleaning services

Cons:

Ok, so there are multiple things but the biggest 2 offenders are:
1. Loud club music which bass caused us being unable to sleep.
During our first night it wasnt a problem because we were very tired and fell asleep properly, but on the 2nd night I couldnt sleep from 11pm till 4am due to the bass constantly just making the whole room shake. I have informed the staff about it and the loud music was gone the next day, but still it made these 2 night unbearable. The room changed into a torture chamber making you unable to sleep. Crazy.
2. Breakfasts are simply "not it".
The breakfasts costing 20 euro per person is an unfunny joke for what you receive. Do not buy it and instead go out to some breakfast restaurants or bakeries.

2026-08-21 • via Nuitee
C
cristina • couple • it
2
esperienza da non ripetere
Pros:

solo la posizione

Cons:

camera sporca igienicamente impresentabile
assenza di servizi di pulizia
assenza cambio biancheria
assenza personale
doccia malfunzionante è rimasta tale nonostante i reclami
mancanza di più di uno dei requisiti indicati

2026-08-21 • via Nuitee
A
Ali • solo_traveller • us
8
2026-08-19 • via Nuitee
M
manon • couple • fr
10
2026-08-16 • via Nuitee