TITANIC Gendarmenmarkt Berlin

Hotels
8.9 (8955 reviews)
Französische Straße 30 , Berlin , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Issues with room cleanliness
Limited store options nearby

Categories

Cleanliness
8.24
Small issues noted with room cleanliness, particularly in the bathroom.
Service
9.21
Positive comments about staff friendliness and excellent concierge service.
Location
9.25
Highly praised for central location and proximity to tourist attractions.
Room Quality
8.7
Rooms described as lovely with comfortable beds.
Amenities
8.73
Good facilities noted, although some comments on needing more towels and pillows.
Value for Money
8.69
Offers good value for the price considering location and services.
Food and Beverage
9.24
Breakfast was described as excellent with a wide selection.
Overall Experience
9.11
Overall positive sentiment with many guests expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:17

Property Description

Luxurious Amenities
This luxury hotel boasts a grill restaurant and a spa with an authentic Turkish hamam/steam bath, offering guests a truly indulgent experience.

Culinary Delights
Indulge in a generous breakfast buffet each morning and witness the culinary magic at the Beef Grill Club by Hasir's show kitchen, where your meal is prepared right before your eyes.

Convenient Location
Situated in the heart of Berlin, just 200 meters from the elegant Gendarmenmarkt square, the Titanic Gendarmenmarkt offers easy access to the city's bustling attractions and excellent transport connections.

Experience luxury and convenience at its finest - book your stay at the Titanic Gendarmenmarkt Berlin now!

Important information:

Please note that on check-in you must present the credit card (if applicable with PIN) used to make the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BER

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 35 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 8955 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.11
O
Olaf solo_traveller de
9
2026-07-25 via Nuitee
öz couple tr
9
2026-07-25 via Nuitee
F
Frank solo_traveller de
10
Pros:

Tolles Ambiente! Sehr schöne Zimmer! Erstklassiges Frühstück!

Cons:

Nichts

2026-07-25 via Nuitee
C
Charlotte family_with_children fr
10
2026-07-24 via Nuitee
C
Christoph couple de
8
2026-07-24 via Nuitee
L
Lena family_with_children ch
10
Das perfekte Hotel, gibt nichts was nicht überzeugend war:)
Pros:

Super freundliches Personal, sehr saubere Zimmer!

Cons:

-

2026-07-24 via Nuitee
S
Simona extended_group it
10
In vacanza con le figlie
Pros:

Struttura molto accogliente , pulita .il personale molto gentile e disponibile . Colazione super !

2026-07-24 via Nuitee
L
Louay solo_traveller de
1
Not Worthy of a Five-Star Hotel
Cons:

I booked a two-night stay through Booking.com with a package that included breakfast and dinner.

When I arrived at the hotel very late, around 11:30 PM, the receptionist immediately commented that there seemed to be a mistake in the Booking.com rate because, according to him, it was impossible for the hotel to provide both breakfast and dinner at that price. I replied that this was not my responsibility and that any issue with the reservation should be discussed directly with Booking.com.

The following evening, I went to the restaurant expecting the dinner included in my reservation. Instead, I was treated in a way that I found disrespectful and highly unprofessional. The restaurant manager and a staff member informed me that the only meal they could offer was a plate of spaghetti and a salad. When I asked whether this was the standard dinner served to guests, they admitted that it was not, but claimed that this was all they could provide based on the Booking.com reservation.

I immediately contacted Booking.com, and they confirmed that they had placed no restrictions whatsoever on the type of dinner the hotel should provide. The meal was supposed to be offered according to the hotel’s normal dinner service, not replaced by a minimal alternative.

It became clear that the hotel was attempting to reduce the service included in my reservation rather than honor the booking. I chose to leave the restaurant without having dinner because I did not accept being treated this way.

What disappointed me most was not the meal itself, but the attitude. This level of service reflects a lack of professionalism, respect for guests, and accountability. It is simply not the standard one would expect from a five-star hotel. I would not recommend this hotel to anyone who expects the level of service that a five-star rating is supposed to guarantee.

2026-07-23 via Nuitee
A
Allan Lind solo_traveller dk
10
2026-07-23 via Nuitee
J
Jesper extended_group dk
10
2026-07-23 via Nuitee
H
Håkan couple se
9
Mycket bra
Pros:

Mycket bra

Cons:

Dåligt fungerande A/C på rummet

2026-07-23 via Nuitee
S
Susanne couple de
9
sehr edles Hotel in Top Lage
Pros:

ruhiges Zimmer zum Innenhof

Cons:

Parken 34€ pro Tag zu teuer

2026-07-23 via Nuitee
L
Louise couple gb
8
I would recommend the hotel to anyone for its wonderfully calm, beautiful location.
Pros:

I would have liked some English style bacon. Otherwise very good.

Cons:

The keen selling of the hop on hop off bus on arrival made us buy tickets, but I'm not sure I would recommend the service. The U bahn would be better, quicker and cheaper.

2026-07-22 via Nuitee
G
Gudrun couple de
9
2026-07-22 via Nuitee
C
cem solo_traveller tr
7
2026-07-22 via Nuitee
A
Anastasiia extended_group ua
8
2026-07-21 via Nuitee
P
Pawel family_with_children pl
10
Perfect
2026-07-21 via Nuitee
D
Dittloff solo_traveller au
9
Fantastic location, fabulous hotel
Pros:

So close and within walking distance to so many remarkable sights eg, Brandenburg Gate, Reichstag, Gendarmenmarkt, Checkpoint Charlie. Very friendly and helpful concierge, drink station upon entry in the hot weather, large bedroom, large bathroom, excellent breakfast. It was excellent.

Cons:

Our room.looked put on to some restoration going on at a church. Tha could not be helped.

2026-07-20 via Nuitee
D
Dietmar family_with_children de
8
2026-07-20 via Nuitee
M
Mario solo_traveller de
10
Pros:

Alles

2026-07-20 via Nuitee