Holiday Inn Express and Suites Madison Central by IHG

Hotels
Holiday Inn Express
9.8 (487 reviews)
610 John Nolen Drive , Madison , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Minor cleanliness issues in bathroom areas
Noise from nearby road and train tracks

Categories

Cleanliness
9.5
Rooms were generally clean with some minor issues noted.
Service
10
Desk personnel was very friendly and helpful; excellent service overall.
Location
9.47
Great location with easy access to downtown and necessary amenities.
Room Quality
10
Spacious, comfortable beds, well-appointed rooms with good amenities.
Amenities
9.96
Excellent amenities including modern decor, convenience shop, and business center.
Value for Money
9.99
Great value for the services and amenities provided.
Food and Beverage
9.47
Variety of tasty breakfast options and complimentary snacks available.
Overall Experience
10
Overall a very enjoyable stay with positive experiences throughout.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:55

Property Description

Indulge in Luxury Amenities

Experience the perfect blend of relaxation and fitness at the Holiday Inn Express and Suites Madison Central. Unwind in the indoor heated pool or break a sweat in the modern fitness centre.

Convenient Business Facilities

Stay productive with the hotel's business centre offering copy/fax services and a meeting room for up to 50 people. Enjoy complimentary newspapers and free WiFi access throughout the property.

Delight in Complimentary Breakfast

Start your day right with a complimentary continental breakfast featuring a variety of options, from fresh juice to pastries. Explore nearby attractions like Henry Vilas Zoo and Downtown Madison. Book your stay now for a memorable experience.

Important information:

Guests must be at least 21 years old to check-in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.8
Based on 487 reviews
Cleanliness: 9.5
Service: 10
Location: 9.47
Room Quality: 10
Amenities: 9.96
Value for Money: 9.99
Food and Beverage: 9.47
Overall Experience: 10
M
Mary family_with_children us
9
2026-07-24 via Nuitee
A
Amanda family_with_children us
9
Great place to stay
Pros:

Location, clean, great breakfast, friendly staff

Cons:

The pool was freezing

2026-07-15 via Nuitee
A
Andre family_with_children us
10
Pros:

Asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

Cons:

Coffee machine was o.k. Had to wait 5 minutes for a cup due to large Sunday morning line.

2026-07-13 via Nuitee
J
James couple us
8
Great value - we liked our stay!!
2026-07-10 via Nuitee
T
tanyagO9050DN Business
10
This hotel is shockingly good!
Pros:

Gorgeous hotel with lots of amenities. Strawberry, lemon water in the lobby, fresh baked cookies absolutely everything you can think of. There’s a heated, saltwater pool on the property. It’s surprisingly fabulous! Geno, the shuttle driver, went above and beyond! Angelique, who checked us in was an absolute delight as well! What a great spot!

2026-07-09 via Tripadvisor
K
Kirby solo_traveller us
10
2026-07-05 via Nuitee
R
Ross solo_traveller us
8
2026-07-03 via Nuitee
E
Eric solo_traveller nl
5
Nice hotel, don't go there if you need a receipt for tax purposes.
Pros:

I did not get an invoice, even after asking 10 times. Staff would not give me a printed receipt when I asked for it. Booking.com did not help me either.

Cons:

I did not get an invoice, even after asking 10 times. Staff would not give me a printed receipt when I asked for it. Booking.com did not help me either.

2026-06-30 via Nuitee
N
Nancy couple us
10
Great lodging!
Pros:

Conveniently located and free parking. Staff is exceptionally friendly and helpful. Free breakfasts and occasional happy hours for guests.

Cons:

N/A

2026-06-15 via Nuitee
M
Maimouna family_with_children us
8
Pros:

Friendly staff. Free breakfast and shuttle!

Cons:

I expected that room will be cleaned after first night, or at least garbage removed and set of fresh towels provided. None of that.

2026-06-14 via Nuitee
G
Gary couple us
10
Pros:

Room was great. Breakfast even better. We enjoyed our stay!

Cons:

Like others have said, getting there is a bit tricky but not a deal breaker.

2026-06-14 via Nuitee
E
Emily couple us
10
Pros:

extremely helpful attendant checked us in during the evening; it was her first day and she was a rockstar!!!

Cons:

morning staff was a little overly helpful ... which felt a bit uncomfortable

2026-06-13 via Nuitee
J
James couple us
10
Easy access, comfortable, great breakfast and even a Happy Hour
Pros:

Great location just off the beltline with easy access to Madison downtown. The hotel is on a bikepath which makes taking a walk or bike ride easy. We were surprised to find that the manager hosts a wine/beer/munchie reception 5-7pm on Monday to Wednesday. The rooms were comfy and the TVs were easy to use (not streaming). We were there on a weather Alert day so being able to watch local weather forecasters was important. Also, the hotel texted us information when the weather sirens went off all over the region during the day. This is very comforting for out of town travelers. Thanks.

2026-06-12 via Nuitee
R
Rebecca couple us
10
Like staying in an ups ale resort. Super comfortable
Pros:

Fantastic facilities. Super comfortable bed.

2026-06-12 via Nuitee
J
Jason couple us
10
2026-06-12 via Nuitee
M
Mehdi solo_traveller fr
9
Pros:

Une seule nuit pas assez de temps pour me faire une idée

2026-06-10 via Nuitee
D
David couple us
10
Everything was as expected, plus much more, upon arrival and during our stay. We were greeted by Maddy and Aldemar, who
Pros:

It was very clean and the staff were exceptionally friendly and hospitable

Cons:

No complaints

2026-06-08 via Nuitee
P
PYSHNOVA couple us
10
2026-06-02 via Nuitee
M
Margaret LeBrun solo_traveller us
10
Pros:

Comfy bed, clean room, convenient location

2026-06-01 via Nuitee
M
Margaret solo_traveller us
10
2026-05-31 via Nuitee