Holiday Inn Express and Suites Madison Central by IHG

Hotels
•
Holiday Inn Express
9.3 (364 reviews)
610 John Nolen Drive , Madison , US
+1 608-709-5050

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean / spotless rooms
Friendly, helpful staff (named staff praised)
Convenient location close to university/events
Comfortable, spacious rooms with large fridge
Good value for many guests
Free parking and occasional happy hours
Lobby amenities (water, cookies) and pleasant appearance
Breakfast included and often delicious
Shuttle service available (when running)
Heated saltwater pool (amenity present)
Cons:
Shuttle not always available / unreliable
Breakfast buffet sometimes ran out of items
Occasional long coffee lines
Price per night cited by some
Pool reported as freezing by at least one guest
One report of AC rattling in room 236
Invoice/receipt not provided to one guest
Minor maintenance/older carpet noted

Categories

Cleanliness
9.6
Repeatedly described as spotless, very clean and well-maintained; only minor notes about older carpet in one review.
Service
10
Consistently praised — multiple named staff (Angel Lee, Angelique, Geno, Sam) described as friendly, helpful and accommodating; a few administrative hiccups (missing invoice, one overly helpful staffer) were isolated.
Location
9.6
Frequently noted as very convenient and close to university/events with free parking; one comment mentioned access can be a bit tricky.
Room Quality
9.5
Rooms described as spacious, comfortable, with useful features (large fridge); one report of an AC rattling in a specific room.
Amenities
8.6
Good range of amenities (heated saltwater pool, lobby water/cookies, happy hours, shuttle) but shuttle reliability issues and at least one report of a very cold pool lowered the score.
Value for Money
8.9
Often called great or fantastic value, though a few guests noted price concerns for nightly rate.
Food and Beverage
8.8
Breakfast generally praised as good/delicious, but buffet sometimes ran out of items and there were occasional long coffee lines.
Overall Experience
9.4
Overall very positive stay experiences reported — friendly staff, clean property, good breakfasts and lobby amenities; minor operational issues did not materially harm most stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Indulge in Luxury Amenities

Experience the perfect blend of relaxation and fitness at the Holiday Inn Express and Suites Madison Central. Unwind in the indoor heated pool or break a sweat in the modern fitness centre.

Convenient Business Facilities

Stay productive with the hotel's business centre offering copy/fax services and a meeting room for up to 50 people. Enjoy complimentary newspapers and free WiFi access throughout the property.

Delight in Complimentary Breakfast

Start your day right with a complimentary continental breakfast featuring a variety of options, from fresh juice to pastries. Explore nearby attractions like Henry Vilas Zoo and Downtown Madison. Book your stay now for a memorable experience.

Important information:

Guests must be at least 21 years old to check-in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.3
Based on 364 reviews
Cleanliness: 9.6
Service: 10
Location: 9.6
Room Quality: 9.5
Amenities: 8.6
Value for Money: 8.9
Food and Beverage: 8.8
Overall Experience: 9.4
M
Mary Ann • couple • us
8
very clean, comfortable, and good breakfast buffet.
Pros:

Close to university large fridge outside firepit, whichvery comfortable, clean we would have used but we got to hotel at 9:30 pm

2026-10-31 • via Nuitee
N
Nadja • couple • ch
10
2026-10-26 • via Nuitee
T
Terri • extended_group • us
10
It was Clean, comfortable and convenient. Very nice place and would stay there again.
Pros:

Close to our event

Cons:

Price per night

2026-10-26 • via Nuitee
B
Bonnie • couple • us
10
2026-10-13 • via Nuitee
R
Rand • extended_group • us
10
Really enjoyed the Holiday Inn Express, was a great stay!
Pros:

The front staff was great when we arrived. Beautiful lobby! Parking was good. The room was spacious, clean and comfortable. Breakfast delicious! Great place to stay!A

Cons:

There was a rattling on the outside of the AC that needed attention, forgot to mention it to front desk. room 236

2026-09-20 • via Nuitee
F
Flo Mielcarek • solo_traveller • us
10
Pros:

Location

Cons:

Price

2026-09-13 • via Nuitee
L
Lori • solo_traveller • us
9
Pros:

Breakfast options

Cons:

Shuttle wasn't always available, but when it was driver was great!

2026-09-13 • via Nuitee
P
Patricia • extended_group • us
9
very nice - no shuttle service after long day at quilt show
Pros:

good - more fruit

2026-09-12 • via Nuitee
I
Itamar • solo_traveller • il
10
2026-09-02 • via Nuitee
A
Amy • family_with_children • us
10
Fantastic value, clean, fresh, great staff, good location.
Pros:

Angel Lee at the front desk was wonderfully accommodating and funny and helpful.
Also the place was spotless and very pleasing to the eye.

2026-08-29 • via Nuitee
J
Judy • couple • us
10
2026-08-27 • via Nuitee
M
Mike • couple • us
9
2026-08-17 • via Nuitee
O
Olga • family_with_children • us
10
Clean, nice, friendly and comfortable
Pros:

Friendly stuff especially Sam! Knowledgeable and helpful too! Great suit when traveling with 17 year old
Great value

Cons:

Nothing

2026-08-17 • via Nuitee
M
Martha E • extended_group • us
10
2026-08-16 • via Nuitee
L
LYN • couple • us
8
Fine
Pros:

Clean quiet

Cons:

Could use new carpet

2026-08-15 • via Nuitee
M
Michelle • solo_traveller • us
10
Great value, fantastic experience
Pros:

Location, super friendly staff, room accommodation

Cons:

The breakfast buffet was often out of food items.

2026-08-13 • via Nuitee
V
van galder • couple • us
10
Perfect location, very convenient!
Pros:

Managers get together with drinks, food, and treats from 5-7 pm!

2026-08-13 • via Nuitee
W
William • couple • us
7
It was a convenient place to stay while we attended our event.
Pros:

The property was clean and had a pleasant appearance in a generic sort of way. It was nice to have breakfast included but it lacked personality.

Cons:

There wasn’t really anything to not like. But also, not memorable.

2026-08-09 • via Nuitee
C
Carlos • couple • cl
10
Muy buena opción
Pros:

Habitación grande y cómoda

Cons:

Nada. Todo perfecto

2026-08-04 • via Nuitee
M
Mary • family_with_children • us
9
2026-07-24 • via Nuitee