Holiday Inn Express and Suites Madison Central by IHG

Hotels
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Holiday Inn Express
9.8 (469 reviews)
610 John Nolen Drive , Madison , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Minor cleanliness issues in bathroom areas
Noise from nearby road and train tracks

Categories

Cleanliness
9.5
Rooms were generally clean with some minor issues noted.
Service
10
Desk personnel was very friendly and helpful; excellent service overall.
Location
9.47
Great location with easy access to downtown and necessary amenities.
Room Quality
10
Spacious, comfortable beds, well-appointed rooms with good amenities.
Amenities
9.96
Excellent amenities including modern decor, convenience shop, and business center.
Value for Money
9.99
Great value for the services and amenities provided.
Food and Beverage
9.47
Variety of tasty breakfast options and complimentary snacks available.
Overall Experience
10
Overall a very enjoyable stay with positive experiences throughout.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:55

Property Description

Indulge in Luxury Amenities

Experience the perfect blend of relaxation and fitness at the Holiday Inn Express and Suites Madison Central. Unwind in the indoor heated pool or break a sweat in the modern fitness centre.

Convenient Business Facilities

Stay productive with the hotel's business centre offering copy/fax services and a meeting room for up to 50 people. Enjoy complimentary newspapers and free WiFi access throughout the property.

Delight in Complimentary Breakfast

Start your day right with a complimentary continental breakfast featuring a variety of options, from fresh juice to pastries. Explore nearby attractions like Henry Vilas Zoo and Downtown Madison. Book your stay now for a memorable experience.

Important information:

Guests must be at least 21 years old to check-in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.8
Based on 469 reviews
Cleanliness: 9.5
Service: 10
Location: 9.47
Room Quality: 10
Amenities: 9.96
Value for Money: 9.99
Food and Beverage: 9.47
Overall Experience: 10
H
helena • solo_traveller • il
10
מלון מצוין
Pros:

מלון נהדר, צוות שירותי, חדר גדול ומתוחזק

Cons:

היה בסדר גמור

2026-05-21 • via Nuitee
L
Lewis • couple • us
10
2026-05-21 • via Nuitee
E
Eveanna • solo_traveller • us
8
2026-05-18 • via Nuitee
M
Meeta • extended_group • in
9
Fantastic!! Highly recommended
Pros:

The staff is extremely warm & helpful be it the reception or the room service or the shuttle drivers. Room size is nice. Very clean. The shuttle service is a great idea. Beds & pillows are comfortable. Nice walks all around.

Cons:

1. Breakfast like all American hotels is just bread & bread products with scrambled eggs & cereals. Which gets monotonous. There can be maybe some changes in egg choices or sandwiches etc
2. In the bathrooms there are no cups or glasses to put your brushes of paste
3. Ice depensers on floors don’t have water dispensers so you have to go down but that is cool since it is not too many floors

2026-05-12 • via Nuitee
E
Ernest • couple • us
10
2026-05-11 • via Nuitee
O
O8201PCmatthewr • Business
10
Great Stays, helpful staff
Pros:

I regularly stay at the Holiday Inn Express and Suites, Madison Central, on business. Alex always greets me with a smile and meets all of my needs. The other employees are also great, rooms clean and breakfast provides variety and a tasty start to the day.

2026-05-09 • via Tripadvisor
D
Dr_Icarus • Couples • Silver Spring, Montgomery County, Maryland
10
A Pleasant One-Night Stay
Pros:

My wife and I had a lovely one-night stay and were delighted that the hotel was nicer than expected. We liked the clean and spacious room, the friendly staff, the ample parking and the nearby Starbucks.

2026-05-06 • via Tripadvisor
C
cindybK8663AL • Business
10
Above and beyond across the board
Pros:

The staff at this hotel goes above and beyond across the board, my flight was delayed during an incredibly busy conference, the manager Ashley came and picked me up from the airport herself! The front desk staff was helpful and pleasant going out of their way to make dinner recommendations or helping to arrange rides and late checkout. The shuttle drivers Joe and his counterpart in the evening were friendly, accommodating, inspired confidence in their service and were always happy to pick us up from dinner despite constantly running around Madison. Last but not least this hotel is clean. While waiting to leave the lobby was being cleaned and they moved every last luggage cart to clean underneath. They clearly take pride in this facility and providing great service!

2026-05-06 • via Tripadvisor
K
Kelly • couple • us
8
2026-05-06 • via Nuitee
C
Charles • solo_traveller • us
10
Great staff. Everyone Imet there greeted me with a smile
Pros:

The hotel was clean and presentable.

Cons:

I was quite satisfied with my stay

2026-05-06 • via Nuitee
J
Janet • couple • us
10
We had a very satisfying stay.
Pros:

The front desk staff are super friendly. We requested a specific room that we had before and they accomodated us. The hotel is located in a great location.

Cons:

Most of the time there was sausage gravy, but no biscuits. When there were some biscuits they were placed with the other bread products and not near the sausage gravy.

2026-05-04 • via Nuitee
M
Michael • couple • us
10
2026-05-04 • via Nuitee
J
Jfunk69 • Business • San Diego, California
10
Another solid new holiday inn with great staff
Pros:

The manager Alex was especially great and all the staff were really good. Very friendly and going the extra mile to make sure we were happy with the accommodations. Great service! Rooms were clean and well maintained.

2026-04-24 • via Tripadvisor
D
dgrunsten • Business • Burr Ridge, Illinois
10
Beautiful hotel with great customer service
Pros:

Beautiful hotel conveniently located. A shout out to Ashley for great customer service!

2026-04-21 • via Tripadvisor
L
Laura • couple • us
7
2026-04-19 • via Nuitee
N
Nari • solo_traveller • us
8
2026-04-12 • via Nuitee
D
Danielle • extended_group • us
9
Pros:

Front desk staff were exceptionally helpful and kind.

2026-03-30 • via Nuitee
E
Elizabeth • family_with_children • us
10
Clean, friendly, and comfortable.
Pros:

The staff was very friendly. The room was very clean & the bed was comfortable. If you’re going to the Alliant Center; you can literally walk across the road.

2026-03-29 • via Nuitee
S
Sarah • solo_traveller • us
9
Pros:

Clean and comfortable

Cons:

Nothing

2026-03-24 • via Nuitee
6
609beauh • Friends getaway
10
4 stars for Eugene (Gino)!
Pros:

Eugene (Gino) was an excellent driver. So accommodating, kind and attentive. He showed us downtown Madison and drove with great confidence and ease. Loved our trip!

2026-03-22 • via Tripadvisor