Swiss-Garden Hotel Melaka

Hotels
8.2 (12112 reviews)
T2-4, The Shore @ Melaka River, Jalan Persisiran Bunga Raya , Melaka , MY
+60 6-288 3131

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Parking difficulties
Limited breakfast options

Categories

Cleanliness
7.7
Multiple reviews mention cleanliness issues, particularly with toilets.
Service
9.2
Staff are described as friendly and helpful.
Location
8.7
Several reviews highlight the strategic location of the hotel.
Room Quality
8.2
Rooms are generally described as clean and comfortable.
Amenities
7.7
Some amenities like parking and lift services are criticized.
Value for Money
8.2
Described as worth the money by some guests.
Food and Beverage
7.7
Breakfast options were limited and not suited for all tastes.
Overall Experience
8.2
Mixed feelings due to service issues but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:56

Property Description

Luxurious Amenities and Facilities
Discover the Olympic-size infinity pools, tennis court, and free WiFi access.

Convenient Location
Explore direct access to The Shore Shopping Mall and Shore Oceanarium Complex, located minutes away from Jonker Street.

Breathtaking Views
Relax in elegantly furnished rooms with balconies, overlooking the scenic ocean and Melaka River.

For a memorable stay with top-notch amenities and stunning views, book your stay at Swiss-Garden Hotel Melaka now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Car Park Notice: Kindly be informed that effective 7th Apr 2023, Level 3A & 3B parking bays are reserved exclusively for hotel guests. All guests checking into the hotel MUST REGISTER at the reception counter at the lobby before entering these floors in order to enjoy the RM 10 per stay. Alternatively, hotel guests may park at Level 7 & 8 which are complimentary. Level 4 to 6 parking lots are fully managed by The Shore Shopping Gallery and chargeable on hourly and daily basis.

Breakfast : Buffet breakfast will be charge as following (Unless is selected room & breakfast option). Mon to Sun & Public Holiday: MYR 30+ per adult and MYR 25+ per child (aged 5 to 12 years old)

Please be advised that each room reservation(breakfast included rates) includes breakfast for TWO GUESTS ONLY. Any additional breakfasts can be arranged upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.2
Based on 12112 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.2
N
nornazlin hezli • couple • my
9
2026-10-31 • via Nuitee
S
SHARINAH • couple • my
5
Pros:

Booked Room executive. Lokasi sangat ok.

Cons:

Toilet berbau. Sofa dan bantal juga berbau.

2026-10-30 • via Nuitee
L
Lear • couple • tw
9
Pros:

Location and room rate

Cons:

Non

2026-10-30 • via Nuitee
N
Nor Azlina • extended_group • my
9
I was very satisfied with my stay and would happily recommend this hotel to other guests.
Pros:

Overall very satisfy from staff to facilities. staff are friendly, helping and give good services. Room and hotel very clean. location good eay to access.

Cons:

I don’t have any specific concerns to mention at this time.

2026-10-30 • via Nuitee
N
Norela Abu Bakar • family_with_children • my
9
2026-10-30 • via Nuitee
D
Dietmar • couple • de
6
Pros:

Gute Lage, gutes Frühstück.

Cons:

Das Hotel ist in die Jahre gekommen. Wir waren im obersten Stockwerk, 3 Zimmer vom Fahrstuhl entfernt, konnten diesen aber permanent fahren hören. Die Zimmer sind sehr hellhörig, wir konnten den Nachbarn sehr gut hören, zum Glück aber nicht sehen…
Der Pool liegt sehr exponiert und war bei starkem Wind nicht nutzbar.

2026-10-30 • via Nuitee
K
khairil • family_with_children • my
7
2026-10-29 • via Nuitee
N
Nurin Syakira • family_with_children • my
10
2026-10-29 • via Nuitee
N
NOR AZLEE • couple • my
10
2026-10-29 • via Nuitee
U
UMMI • family_with_children • my
9
Pros:

Good

2026-10-29 • via Nuitee
K
khairol • family_with_children • my
9
2026-10-28 • via Nuitee
D
DAELAMI OSMAN • couple • my
10
2026-10-27 • via Nuitee
C
Carles Eduard • extended_group • es
9
2026-10-27 • via Nuitee
C
Coway • family_with_children • my
1
Cons:

Tilam keras,bantal nipis,bilik air bertakung air,

2026-10-27 • via Nuitee
B
Bard • family_with_children • my
9
2026-10-27 • via Nuitee
P
Prof. Dr NORDIN • family_with_children • my
10
2026-10-27 • via Nuitee
N
Nor Amirah • family_with_children • my
10
2026-10-27 • via Nuitee
K
Khairunisa • family_with_children • my
9
2026-10-26 • via Nuitee
L
lizasaliza • family_with_children • my
10
2026-10-26 • via Nuitee
A
Anil • couple • my
10
2026-10-26 • via Nuitee