Swiss-Garden Hotel Melaka

Hotels
8.2 (11465 reviews)
T2-4, The Shore @ Melaka River, Jalan Persisiran Bunga Raya , Melaka , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Parking difficulties
Limited breakfast options

Categories

Cleanliness
7.7
Multiple reviews mention cleanliness issues, particularly with toilets.
Service
9.2
Staff are described as friendly and helpful.
Location
8.7
Several reviews highlight the strategic location of the hotel.
Room Quality
8.2
Rooms are generally described as clean and comfortable.
Amenities
7.7
Some amenities like parking and lift services are criticized.
Value for Money
8.2
Described as worth the money by some guests.
Food and Beverage
7.7
Breakfast options were limited and not suited for all tastes.
Overall Experience
8.2
Mixed feelings due to service issues but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:56

Property Description

Luxurious Amenities and Facilities
Discover the Olympic-size infinity pools, tennis court, and free WiFi access.

Convenient Location
Explore direct access to The Shore Shopping Mall and Shore Oceanarium Complex, located minutes away from Jonker Street.

Breathtaking Views
Relax in elegantly furnished rooms with balconies, overlooking the scenic ocean and Melaka River.

For a memorable stay with top-notch amenities and stunning views, book your stay at Swiss-Garden Hotel Melaka now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Car Park Notice: Kindly be informed that effective 7th Apr 2023, Level 3A & 3B parking bays are reserved exclusively for hotel guests. All guests checking into the hotel MUST REGISTER at the reception counter at the lobby before entering these floors in order to enjoy the RM 10 per stay. Alternatively, hotel guests may park at Level 7 & 8 which are complimentary. Level 4 to 6 parking lots are fully managed by The Shore Shopping Gallery and chargeable on hourly and daily basis.

Breakfast : Buffet breakfast will be charge as following (Unless is selected room & breakfast option). Mon to Sun & Public Holiday: MYR 30+ per adult and MYR 25+ per child (aged 5 to 12 years old)

Please be advised that each room reservation(breakfast included rates) includes breakfast for TWO GUESTS ONLY. Any additional breakfasts can be arranged upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    People 5 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 11465 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.2
M
Mangai solo_traveller my
10
2026-05-23 via Nuitee
T
Titin PM solo_traveller id
9
Pros:

Ukuran kamar luas dengan pemandangan cantik.
Lokasi strategis dekat ke center tetapi masih di area yang tidak sibuk atau ramai.

2026-05-23 via Nuitee
F
Fauzi solo_traveller my
10
Sudah 4 kali menginap di sini.
Pros:

Yang paling best sebab sarapan sampai pukul 12pm.. jarang ada di hotel yang lain..

2026-05-23 via Nuitee
S
SHALINI couple my
4
Pros:

Breakfast was good but limited variety

Cons:

The property was not worth for the fee..
Should improve on maintenance of room

2026-05-23 via Nuitee
N
NURFAZILLAH LAILY solo_traveller my
9
Pros:

Clean n cozy

Cons:

Nothing

2026-05-23 via Nuitee
R
RennieHoisen family_with_children my
8
2026-05-23 via Nuitee
G
Gopalan solo_traveller my
10
2026-05-22 via Nuitee
N
Noraniza solo_traveller my
9
2026-05-22 via Nuitee
J
jong couple my
10
river view 夜间景色真的美
Pros:

环境干净方便

Cons:

需要翻新

2026-05-21 via Nuitee
R
Ramlah couple my
8
2026-05-21 via Nuitee
S
Shanthi extended_group my
9
2026-05-21 via Nuitee
A
Aiman solo_traveller my
10
2026-05-21 via Nuitee
B
badrul hisyam family_with_children my
10
Pros:

everything is good , staff friendly 👍🏻👍🏻

2026-05-21 via Nuitee
L
Liew couple my
10
A memorable stay away from home.
Pros:

1. Service : very polite and helpful staff. Check in and check out was a breeze ie very efficient and attentive staff.
2. Location : Swiss Garden Hotel is strategically located ie close to various places of interests. For example: The Oceanarium is just next door at The Shore; Kampung Morten is just across the Melaka River where the Hotel is located.
3. The view : I booked the Premium King room and the view was good. Also, the unit comes with a private balcony where we can relax and enjoy the beautiful skyline especially in the evening and at night.
4. Parking : convenient and free parking.
5. Breakfast : good spread of food provided.
6. Cleanliness : the room that we stayed in was spacious, clean and well maintained.

Cons:

Practically none for this period of stay.

2026-05-21 via Nuitee
M
MUHAMMAD AMIRUL SYAWAL couple my
8
2026-05-21 via Nuitee
A
Aziz MW solo_traveller my
10
2026-05-19 via Nuitee
R
Rosliza extended_group my
8
2026-05-19 via Nuitee
W
wan nurhidayati solo_traveller my
9
Pros:

Bfast very good, staff friendly..

2026-05-19 via Nuitee
M
Mas Athirah family_with_children my
10
Best!
Pros:

Came here for the third time I think. The service gets better after I clarify my situation before tru review. Kudos…

Checked in late and enter with aircond on. Thank you ☺️

Had a fantastic breakfast, very clean. Sangat lurve! Thats what Im prioritising for every stay

I will come back. DEFINITELY

2026-05-19 via Nuitee
K
khairuddin family_with_children my
10
2026-05-19 via Nuitee