Swiss-Garden Hotel Melaka

Hotels
8.2 (11874 reviews)
T2-4, The Shore @ Melaka River, Jalan Persisiran Bunga Raya , Melaka , my
+60 6-288 3131

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Parking difficulties
Limited breakfast options

Categories

Cleanliness
7.7
Multiple reviews mention cleanliness issues, particularly with toilets.
Service
9.2
Staff are described as friendly and helpful.
Location
8.7
Several reviews highlight the strategic location of the hotel.
Room Quality
8.2
Rooms are generally described as clean and comfortable.
Amenities
7.7
Some amenities like parking and lift services are criticized.
Value for Money
8.2
Described as worth the money by some guests.
Food and Beverage
7.7
Breakfast options were limited and not suited for all tastes.
Overall Experience
8.2
Mixed feelings due to service issues but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:56

Property Description

Luxurious Amenities and Facilities
Discover the Olympic-size infinity pools, tennis court, and free WiFi access.

Convenient Location
Explore direct access to The Shore Shopping Mall and Shore Oceanarium Complex, located minutes away from Jonker Street.

Breathtaking Views
Relax in elegantly furnished rooms with balconies, overlooking the scenic ocean and Melaka River.

For a memorable stay with top-notch amenities and stunning views, book your stay at Swiss-Garden Hotel Melaka now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Car Park Notice: Kindly be informed that effective 7th Apr 2023, Level 3A & 3B parking bays are reserved exclusively for hotel guests. All guests checking into the hotel MUST REGISTER at the reception counter at the lobby before entering these floors in order to enjoy the RM 10 per stay. Alternatively, hotel guests may park at Level 7 & 8 which are complimentary. Level 4 to 6 parking lots are fully managed by The Shore Shopping Gallery and chargeable on hourly and daily basis.

Breakfast : Buffet breakfast will be charge as following (Unless is selected room & breakfast option). Mon to Sun & Public Holiday: MYR 30+ per adult and MYR 25+ per child (aged 5 to 12 years old)

Please be advised that each room reservation(breakfast included rates) includes breakfast for TWO GUESTS ONLY. Any additional breakfasts can be arranged upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    People 5 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 11874 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.2
V
valerie • couple • fr
10
2026-07-25 • via Nuitee
A
Albert Alakeesan • solo_traveller • my
7
2026-07-25 • via Nuitee
D
Daarchaini • extended_group • my
10
2026-07-25 • via Nuitee
M
Maria del mar • solo_traveller • es
10
Espectacular hotel,desayuno,vistas,instalaciones y personal!
Pros:

El hotel ,servio,instalaciones,personal , desayuno

Cons:

Nada

2026-07-25 • via Nuitee
N
Nurulhiidah • solo_traveller • my
10
2026-07-25 • via Nuitee
D
Dany • solo_traveller • fr
8
Correct
Pros:

Bel hôtel confortable et assez propre

Cons:

Un petit peu excentré des points d’activité de Malacca mais raisonnable

2026-07-24 • via Nuitee
T
Thomas • family_with_children • dk
9
Pros:

Dejlig store og lyse lejlighed med plads til hele familien (5). Fin rengøring, venligt og hjælpsomt personale. Morgenmaden var god og varieret.

Cons:

Sengene var alt for hånde.

2026-07-24 • via Nuitee
S
saidi • couple • my
7
I like to stay
2026-07-23 • via Nuitee
K
Karin • couple • nl
8
Goed hotel aan de rivier waarlangs je heel fijn kunt wandelen naar de oude stad
Pros:

Ligging aan de rivier en mooie kamer met goede douche. Balkon zodat we extra konden genieten van het uitzicht over de stad

Cons:

Zwembad is mooi, maar weinig en oude ligbedjes.
Ontbijt met alleen lokale koffie en thee. Een koffie machine of in elk geval alleen heet water met theezakjes zou fijn zijn

2026-07-23 • via Nuitee
I
Idrissi Yazami • extended_group • be
9
2026-07-23 • via Nuitee
N
Noor • solo_traveller • my
8
The food is fantastic
Pros:

Location
Clean
Value for money

Cons:

None but checked in process can be improved to more faster.

2026-07-23 • via Nuitee
N
Najwa • solo_traveller • my
8
Cons:

The blanket and bedsheets have an unpleasant smell.

2026-07-23 • via Nuitee
S
S Sreekrishnan • family_with_children • my
10
2026-07-23 • via Nuitee
T
Thomas • couple • sg
5
Ok for those who doesn’t spend much time in the room or hotel.
Pros:

Location

Cons:

Dated . Head board for bed badly stained
Bath tub took an hour to fill and water was siping out on the floor near the wc.
Operator either doesn’t pick up or took very long to pick up calls

2026-07-23 • via Nuitee
L
LINDA • couple • my
10
2026-07-23 • via Nuitee
W
Wong • solo_traveller • my
6
Overall is good
Pros:

Location in Melaka centre and also the balcony

Cons:

the room getting wet the moment open the window maybe because facing river and there is humidity create inside the room environment
This is only personal view

2026-07-22 • via Nuitee
H
Herwin • solo_traveller • nl
8
2026-07-22 • via Nuitee
M
Muhammad • couple • my
8
Everything so good except parking lot
Pros:

Room

Cons:

Parking level too high

2026-07-22 • via Nuitee
N
Nur Akmal • couple • my
8
affordable, clean room
Pros:

the breakfast until 12pm

Cons:

no kids club maybe

2026-07-22 • via Nuitee
T
TANTIANA • family_with_children • my
8
2026-07-22 • via Nuitee