Mai Morn Resort SHA Plus

Hotels
7.9 (597 reviews)
43/291 Moo 1 Pattanateongtin Road, Wichit , Phuket Town , th

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful pool and gardens
Quiet, private location close to nature and old town/taxi access
Spacious, comfortable rooms
Good resort atmosphere and animals
Cons:
Rude or unhelpful staff reported (multiple incidents)
Cleaning issues: cockroaches, stained towels, blocked bathtub
Unexpected charges (towels, alleged smoking fines)
Noise from roosters and neighborhood children morning times
Limited parking

Categories

Cleanliness
6.5
Mixed reports: several guests reported cockroaches, stained towels, blocked bathtub and inconsistent cleaning; a few reviews explicitly note cleanliness as good.
Service
6
Multiple complaints about rude, unhelpful or brusque reception staff (including threats and poor handling of issues), though some staff members were noted as friendly and attentive.
Location
9
Frequently praised: quiet, close to nature, privacy and convenient for taxis/old town access.
Room Quality
8
Generally described as spacious and comfy by several guests, though some mention very hard beds and occasional maintenance issues (blocked tub).
Amenities
9.2
Pool and gardens repeatedly highlighted as standout features; good outdoor setting and pleasant resort animals/grounds.
Value for Money
8
Mixed: some guests say it is good value, but unexpected charges (towels, alleged smoking fines) and service issues reduce perceived value.
Food and Beverage
7.9
Rarely mentioned in reviews; no consistent positive or negative signal, assigned the target overall rating.
Overall Experience
8.6
Overall mixed-to-positive: excellent pool/garden and room comfort for many, but service and some cleanliness/management issues negatively impacted some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:35

Property Description

Luxurious Accommodation
Mai Morn Resort SHA Plus, located in Phuket Town, offers 4-star accommodation with a range of amenities. The rooms feature modern comforts such as air conditioning, flat-screen TVs, and private bathrooms with free toiletries.

Relaxing Outdoor Spaces
Guests can unwind in the outdoor swimming pool or stroll through the lush garden, providing a peaceful retreat after a day of exploring the nearby attractions like Chinpracha House and Thai Hua Museum.

Convenient Facilities
With free WiFi, a bar, and multilingual staff at the reception fluent in English and Thai, Mai Morn Resort ensures a comfortable stay for all guests. Plus, the proximity to Chalong Temple and Phuket International Airport makes it a convenient choice for travelers.

Book your stay at Mai Morn Resort SHA Plus for a memorable and relaxing experience in Phuket Town.

Important information:

Please note that swimming pool will be unavailable from 16 May 2025 - 8 June 2025.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

7.9
Based on 597 reviews
Cleanliness: 6.5
Service: 6
Location: 9
Room Quality: 8
Amenities: 9.2
Value for Money: 8
Food and Beverage: 7.9
Overall Experience: 8.6
เอกรัตน์ แก้วบำรุง solo_traveller th
8
Cons:

พนักงานต้อนรับไม่สนใจลูกค้า เอาแต่คุยกัน และพูดไม่ดีโดยเฉพาะพนักงานผู้ชายผอมๆที่ใส่แว่น

2026-09-06 via Nuitee
Žan Lah Koštomaj solo_traveller si
9
odlicno, mirno
Pros:

Velika soba, mir, lepo urejeno, lepa okolica in prijazno osebje

Cons:

lokacija je malo izven mest kjer se vec dogaja

2026-09-05 via Nuitee
M
Michel extended_group fr
7
2026-09-03 via Nuitee
P
Pedro couple es
10
Bien para pasar unos días
Pros:

El hotel muy bien y sus instalaciones también al igual que también estaba limpio y los animales en plena libertad

Cons:

El personal aunque es muy atento no siempre están dispuestos a ayudarte con tus necesidades. Buscan evadirte con otra cosa

2026-09-01 via Nuitee
Y
Yasmine couple es
10
2026-08-31 via Nuitee
T
tadeus solo_traveller id
8
Pros:

The room is so big, and near of the hotel a lot of street food and go to oldtown maybe about 20 minutes by car. And the bed is firm, i like it for rest my back and bone

Cons:

Far away from airport and beach

2026-08-29 via Nuitee
R
Rajput extended_group pk
10
I would 100% love to come back here again.
Pros:

This was overall the best stay of our Thailand trip. Absolutely marvelous! The whole property is extremely scenic and the view from our room made it worth it all. Although this resort at night, looks like an abandoned haunted property but that lowkey makes sense since it's overall surrounded with mountains. Rating: 9/10

Cons:

Feedback: May be if the staff or restaurant was active late at night as well? so that resort doesn't look like it's abandoned

2026-08-26 via Nuitee
I
Ihor solo_traveller ua
10
2026-08-24 via Nuitee
S
Salma couple fr
2
2026-08-17 via Nuitee
N
Nivetha family_with_children sg
7
Verdict: This is a peaceful and spacious option for families or groups who want reliable pool-access rooms matching the
Pros:

Comfortable and Spacious Pool-Access Rooms with Wonderfully Helpful Staff
Overall Rating: 4/5
We recently stayed at Mai Morn Resort and booked a total of four rooms: three Deluxe Rooms with Pool Access and one basic double room.

The Highlights:
We were very pleased to find that the rooms looked exactly as described in the pictures on Booking.com. The resort team was incredibly accommodating and allocated us three adjacent rooms, making it seamless for our group to step directly into the pool and spend time together. Each pool-access room features a full bed for two adults and a child's bed, which was shown in the pictures on booking.com but was not explicitly mentioned in our booking confirmation which only stated that there will be one full size bed sufficient for 2 adults. For an extra adult guest using the child's bed, the resort smoothly provided additional blankets, pillows, and towels for a fee of around 300 Thai Baht per adult, per night.
The staff throughout our stay were very helpful, and we appreciated the two complimentary bottles of water provided daily. For extra drinking water required, we recommend purchasing bottled water from the convenience stores nearby. The air conditioning in the rooms worked wonderfully and kept us perfectly cool. Free Wi-Fi is accessible across most parts of the resort—it wasn’t lightning-fast, but it wasn’t slow either, proving perfectly adequate for everyday use. As a nice bonus for in-room entertainment, the TVs come with YouTube and Netflix inbuilt. For screen mirroring and casting your own content, the systems are highly compatible, with Android devices but not Apple devices.

Dining & Location Adaptability:
The resort is situated in a very peaceful area, offering a quiet alternative to the bustling energy of places like the Patong area. Because it is safely tucked away, there are no convenience stores, massage shops, tour agencies, or restaurants within easy walking distance.

Cons:

Opportunities for Improvement:
The property has a fantastic, natural foundation and offers great value, though a few adjustments and tips can ensure an even better stay:

* Property & Pool Maintenance: The facilities are a bit older, and the bathrooms would benefit from some routine maintenance to address loose or rusty showerhead fixtures. Additionally, the daily swimming pool maintenance could be more thorough, as we noticed quite a bit of sand, pebbles, and leaves left in the water. Also, all the mattresses provided were very hard, in contrast to what one would expect in a property rated as 4-star. The mattress quality can definitely be improved.

* Housekeeping Attention: The daily room housekeeping service could be slightly more meticulous. While fresh towels are reliably provided every day upon request, the team could focus more on deep cleaning details like dusting, sweeping, and changing out bedsheets and doormats more frequently than every alternate day.

* Amenity Consistency: Bath gel and shampoo are conveniently provided in eco-friendly refillable bottles, though upgrading the product quality would be a great touch. Additionally, it would be highly convenient if the hotel could provide hand wash and top up travel-sized dental kits regularly. Hand wash was not provided; and Dental kits were provided at the beginning of our stay but were not replenished, which required us to purchase our own hand wash and toiletries at a local convenience store (which we ultimately had to leave behind to avoid luggage leakage).

* Nature & Safety Notes: Because the resort features beautiful, lush green surroundings, ground-floor rooms naturally attract local insects, millipedes, or cockroaches if doors are left open. We highly recommend keeping both the front door and the balcony doors tightly closed at all times to prevent any pests from wandering inside.

2026-08-13 via Nuitee
M
mansour family_with_children sa
8
المكان جميل ونظيف والموقع جيد وقريب من الامكان الحيويه
Pros:

الموقع وقربه من الاماكن الحويه

2026-08-11 via Nuitee
E
Eliška extended_group cz
10
Large beautiful pool, animals all around, beautiful rooms. Recommend to everyone!
Pros:

Swimming pool, beautiful apartment

2026-08-11 via Nuitee
M
Mandy extended_group gb
10
Lovely 2 night stay very peaceful clean lovely pool and gardens with good location to get taxi into old town for night m
Pros:

Lovely pool quite surrounding lovely birds around gardens

2026-08-08 via Nuitee
B
Birkan extended_group tr
10
Incredible place
Pros:

Amazing pool and garden, rooms were clean and sufficient

Cons:

-

2026-08-07 via Nuitee
P
Patama family_with_children th
10
Pros:

สวยดีทุกอย่างยกเว้น พนักงานบางคนหน้าเคาน์เตอร์ไม่ยิ้มแย้มต้อนรับไม่ดีแต่บางคนต้อนรับดีจนพนักงานทำความสะอาดมีแค่ยายคนนึงที่ยิ้มแย้มและเอาใจใส่ลูกได้อย่างดีส่วนคนอื่นอื่นไม่

2026-08-03 via Nuitee
C
Cosmin solo_traveller ro
10
2026-08-03 via Nuitee
J
Jennifer family_with_children fr
10
2026-07-25 via Nuitee
A
Amanov solo_traveller kz
10
2026-07-18 via Nuitee
A
Ali extended_group kw
7
2026-07-09 via Nuitee
S
Shirwz solo_traveller pk
10
2026-07-09 via Nuitee